Comments for How do I resolve my MSN Hotmail sign in problems?

Comment from scarlet on 2008-08-26

2008-08-26T12:21:13Z

hii leo , i have a problem with my msn, the problem is not that i cant logg in, its that when i logg in, my msn freeze's up, and then and error page pops up, and then my msn closes.. please help me ..
btw .. it only happens in one of my msn accounts, all of them works just fine, but only this specific email that i cant logg in to :( .. please i need help

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Comment from Tim Bracegirdle on 2008-08-25

2008-08-25T16:10:51Z

Hello i am a male of 27 and lots of females would like to chat to me on the MSN chatroom. But i cannot even find the signing in or the site of the FREE MSN chatroom and i am missing out PLEASE HELP

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Comment from akm on 2008-08-24

2008-08-25T05:58:47Z

error is showing when i open my sign in logo

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Comment from Nichell on 2008-08-21

2008-08-21T13:55:29Z

I've problems signing in MSN , it states that key port error,i believe that it gotta something to do with firwall . i've tried turning off the firewall but it's still the same , how do i solve it?

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Comment from deep shrestha on 2008-08-20

2008-08-21T02:07:08Z

hi Leo,i got few emails,i can't access anyone , what should i do?
thank you

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Comment from Kasey on 2008-08-19

2008-08-20T02:02:54Z

Really appreciate the help, my msn was giving me the 80048823 error but now it works. Thanks.

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Comment from insaf on 2008-08-19

2008-08-20T00:22:32Z

leo please help me i don't know what does really happened with my msn ;it doesn't work it's out of connexion

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Comment from Sarah on 2008-08-12

2008-08-12T21:15:12Z

Every time i sign into hotmail i'm asked to sign in again before i read my mail..

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Comment from ron on 2008-08-12

2008-08-12T09:59:20Z

hi Leo,i got few emails,i can access all of them,but not this one.i even can open my inbox,access it from my mobile,but cant sing in using my msn.it took me so long.what should i do?thank you

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Comment from Christine Langford on 2008-08-11

2008-08-12T06:33:52Z

I'm having trouble logging on to my MSN & hotmail.
It says I'v tried to many times with different pass words. It won't except me doing another password.
We have a apple Mac computer
Many thanks

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Comment from jasmine on 2008-08-05

2008-08-06T05:18:38Z

I try to log in but it doesn't even bring the loading bar thing up. So I don't know how to check my e-mails? Plz help

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Comment from Mike Maynard on 2008-07-24

2008-07-24T09:12:14Z

Everytime I log into hotmail and try to open an email, I am asked to sign in again for securtiy reasons. I am then taken to a blank page, When I cancel the page I am re-directed back to my in box and so it goes! Can anyone help me?

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Comment from Tracy on 2008-07-23

2008-07-23T20:09:28Z

Thank you Salmon, I have been trying to fix that problem for days and tried a few websites etc. Now I am back to normal. Thanks.

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Comment from IRFAN QURESHI on 2008-07-23

2008-07-23T17:10:45Z

I M NOT ABLE TO ACCESS HOTMAIL SIHNIN PAGE SINCE THE LAST COUPLE DAY'S.

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Comment from carisse on 2008-07-22

2008-07-23T05:57:41Z

I cannot even access the hotmail page to check my email!! This has happened many times. I am using an unsecured wireless network, could that be my problem? If so, how can I fix it??

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Comment from hadi on 2008-07-22

2008-07-22T13:58:07Z

how can i changed my password because i lost it

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Comment from Mara on 2008-07-22

2008-07-22T09:15:11Z

Hey LEO...How you doing??...we here is my problem..

well...i just want to know i have an email for @msn.com and a @hotmail.com... i know i can check my @hotmail.com messages in www.hotmail.com... but were can i check my @msn.com messages apart from MSN Explorer..

THx

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Comment from sherry on 2008-07-21

2008-07-21T15:10:37Z

hi Leo, i have 2 email adresses but i can only get acesss to the one that i gave you. how do i retrieve the other? and how do i make a tool bar so i can just hit that to acesss what email account i would like to use? one is a hotmail and the other is live.com, if that helps you . i havent used the computer very long, so i dont understand much, but i am willing to learn. please help . sherry

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Comment from zabbyh on 2008-07-20

2008-07-20T17:39:30Z

@Salmon thanks for that it worked for me I too was having this stupid "working on your request issue"

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Comment from carole hawkshaw on 2008-07-17

2008-07-17T19:11:23Z

when signing in the page font size is too large can only read three words

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Comment from salmon on 2008-07-17

2008-07-17T08:53:49Z

hi,
I have the solution when in hotmail and not being able to read my mail that STUPID message on the bottom left hand corner~"Working on your request".
IS FINALLY GONE !
If I select "Try the full version" on the bottom of the Classic Hotmail window
the problem goes away.

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Comment from Jen on 2008-07-15

2008-07-15T22:37:22Z

hotmail has not been able to complete my request when I click on a link to open up the default browser for over a month now and it is driving me up a wall. I have been trying to find another email but it is impossible being that microsoft has hotmail hardwired as the default email.

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Comment from Karl Hassan on 2008-07-15

2008-07-15T09:16:24Z

Hi Leo, can u help. I was sending multiple CV's to companies in Dubai applying for positions. Then it suddenly popped up account closed! Can u help my account has now been closed for 24 hours and I urgently need to check my emails and get to my CV which is saved on it. Karl

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Comment from terrence on 2008-07-14

2008-07-14T22:56:44Z

i am constantly having problems getting into my hotmail account even after i've signed in, can u help me

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Comment from Nayla Saroufim on 2008-07-14

2008-07-14T09:28:28Z

Hi Leo,

My msn and Hotmail are not working for months, Since I changed my password they are kind of blocked!
I can pen my hotmail and msn from other computers!!
Please help me!! Thank you

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Comment from Goodisor on 2008-07-12

2008-07-12T18:36:43Z

Hi Leo.Please help.If I open hotmail it opens the page where I can see my emails listed,but I cant read them the page has "errors" on it.Its like the page has frozen or something

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Comment from doublek on 2008-07-12

2008-07-12T09:40:47Z

hey leo
my problem with signing into hotmail is that i enter my adress and password and it goes ahed with the loading but when it says 'done' the screen is blank

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Comment from Penny on 2008-07-10

2008-07-10T15:47:51Z

I used to have all kinds of problems signing into hotmail, msn, etc. (this started only after the windows live) Until I followed Leo's advice and downloaded the DRTCP and changed my settings. Haven't had a problem since. It's in the article about pages not loading. Hope it helps.

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Comment from Geoff on 2008-07-10

2008-07-10T13:03:07Z

Thank you, Leo I lowered the security of IE and now Hotmail is working fine again. I´ll certainly come to you if I have further problems

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Comment from max on 2008-07-10

2008-07-10T12:41:00Z

hi leo
i have two emails in hotmail. and both i sign in using msn plus.. but recently i have a problem with one of them. it takes a lot of tym to sign in sometyms even and hour or more
can u help me plz

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Comment from kizi on 2008-07-09

2008-07-09T18:33:23Z

hi!!erm my computer is fine and internet and everything it lets me sign in on hotmail to see my e-mails an stuff but whenever i go on msn it sayz sorry we can't sign you in at the moment and it has the options troubleshoot,help,close so i picked trobleshoot and i ran i test every time the test is fine apart from key ports help bbz:(!!

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Comment from debbie on 2008-07-04

2008-07-05T03:49:13Z

they have closed my emailand i dont now why all i done was go to open a email from my sister,then it keeps come up you carn;t to in to your email so could you please help me

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Comment from Stephanie on 2008-07-03

2008-07-03T21:54:45Z

leo, my computer recently did a restore of its own accord and now when i downloaded msn it keeps loosing the file and not letting me back on when i restart my computer what should i do?

steph x

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Comment from M Lynn on 2008-07-01

2008-07-01T22:26:59Z

I can receive email, but can't send email.

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Comment from Shirley on 2008-06-29

2008-06-30T01:05:12Z

I am able to sign on to Hotmail but I cannot open or delete any emails. The msg given states, "Object doesn't support this property or method". I haven't done anything to the computer (e.g., added/removed software) that has not been done on a routine basis. I've checked w/ Tools menu but nothing looks out of order.

Thank you for your assistance.
Soon-to-be Innundated w/ Email

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Comment from Paul Auld on 2008-06-25

2008-06-25T22:26:48Z

Recently I installed Windows Live Hotmail, and then my troubles started! I have been a free Hotmail user for years, but now when I try to access my email a window comes up to go into the browser and allow windows (or is it hotmail) cookies. I have done so two or three times but it doesn't change the routine of blocking for the same said reason!!!
What can I do???
Yours truly,
Exasperated!

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Comment from Drew Mclean on 2008-06-22

2008-06-22T19:09:33Z

Hi Leo, for the past two days have been trying to log in to my hotmail account.even though i put in correct password, can't get in. have even tried to reset password but it won't let me as i've tried too many times with what they say is an incorrect password. frustrated isn't the word!

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Comment from lucy on 2008-06-22

2008-06-22T14:12:30Z

hello
my msn account doesnt seem to work after maybe 1pm every day its been doing this for about a week now and its only MY account. it signs in then before anything loads it signs out and says reconnecting.
lucy X

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Comment from lucy on 2008-06-21

2008-06-21T14:44:06Z

hia leo,
it wouldnt let me verify my acount on bebo so i made a new msn acount to just verify it i did and that was good but i used the same password as my current acount , now it wont let me sighn in to my other acount (error code 800488) that i was useing before. how do i get my msn acount back with all my contacts?? :(
lucy...

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Comment from Leigh on 2008-06-19

2008-06-19T16:52:53Z

my sister has done something to msn and I don't know what but now the letters T H C and V don't come up. And it's only on msn, it works on everything else. It's not that they're invisible - the letters just don't work!
Please help!
Thanks.

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Comment from yukikochansu on 2008-06-16

2008-06-16T15:45:44Z

pls help me..i can sign in msn but it automiticalyy sign out..if i tried to chat with my friends..it always automatically sign out..pls help me!!

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Comment from jeff on 2008-06-15

2008-06-15T17:27:02Z

everytime i try to get into the hotmail it always says SERVER ERROR IN / APPLICATION and i dont know how to fix this prob..i had changed my e-mail and password cus i forgot what my arriginal password was and tried to many times and lost everything..now i cannott do anything what should or can i do about this ?

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Comment from roger on 2008-06-11

2008-06-11T21:07:17Z

If you get a " sign-in or password invalid" try the same password a second time. Mine is broken (has been for half a year) and even though I have a "premium" account, they can't fix it. This is a MSN problem, as other accounts work OK on my PC, and this account fails consistently on any machine with this account. So much for MSN!!

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Comment from griffin on 2008-06-07

2008-06-07T18:47:01Z

Hi, Leo
I installed windows live messenger onto my mum's new pc. once downloaded and intsalled it doesnt seem to work.
I am able to open windows messenger, and also windows net messenger. but this windows live messsnger just tries and tries and nothing happens, after a long time, those little characters are still spinning around trying to sign in, but it wont. so why? i checked everything i know. please help

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Comment from Will on 2008-06-04

2008-06-04T22:21:15Z

Every time I sign into my hotmail account there is this email address in my (to) line, how do I erase this email address permanetly?

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Comment from richard price on 2008-06-03

2008-06-04T07:00:49Z

My Girlfriends PC is signing itself into MSN.
Remember me is ticked
Remember my password is ticked
Sign in Automatically is NOT ticked.
She's running WinXP Home SP2
I've put AVG , Adaware and Sygate firewall on, so i Know the PC is clean.
Any ideas?

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Comment from Andrea on 2008-06-02

2008-06-02T21:20:37Z

when a usally sighn into my e-mail address it will ask me for my password however it seems to have changed , when i tap onto my email address it goes straight to my eamails without asking for my password. How can i change it back because it means anybody can access my e-mails

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Comment from Tyyab Ali on 2008-06-01

2008-06-01T17:47:47Z

each time I try to register using my E-mail, it comes up error. Why isn't it registering so that I may sign up for things on line. I can never complete the process. I'm stopped at the E-mail process

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Comment from tracyanne on 2008-05-29

2008-05-29T09:20:46Z

Hi Leo
I hope you can help me. I turned my computer on yesterday morning to check my hotmail account mail. I usally just click on the popup 'sign-in' and it takes me straight in. However when I clicked on it it came up with error code 800 488 21. It just kept on saying incorrect password although I hadn't even typed one it as it is just remembered on my computer. I have been trying for a day now to reset my password and it just won't let me. I have emailed their support line and am waiting for a response but I am desperate to get into my emails as I am going away in a few days and need to retreive on of the emails before I fly. Is there any help or advice you could give me please?
Kind regards

Tammie

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Comment from Gobind Chhoda on 2008-05-19

2008-05-19T12:10:34Z

I am not able to log into my hotmail account though i can log into MSN.com account with same ID
I have also changed my Password and cleared all Cache from Temp Internet files and made many attempts yet no success. Most of contacts are on hotmail and fail to reach me. Kindly suggest what I should do to over come an redress the problem. Thanks Regards Gobind Chhoda

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Comment from alias on 2008-05-17

2008-05-18T04:45:22Z

hi can u please help.am having a problem on msn messenger. when i sign in, it says your contact list is not available and zen sign out automatically, can u plese help me solving zis problem???

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Comment from Stefan on 2008-05-10

2008-05-11T02:03:34Z

everytime i try to long on msn it tells me i have the rong email or password which i dont and i havnt changed my password at all and i dont know my security answer wat do i do help?

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Comment from sarah beardy on 2008-05-10

2008-05-10T15:05:26Z

my msn will not sign me in because i have the "wrong password and email" which i dont because when i sign in with it on meebo it lets me in... ??help

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Comment from Ravi Agrawal on 2008-05-03

2008-05-03T08:15:59Z

I have long away given up Windows98 Second Edition but was a big fan of it anyway. Another tip regarding hotmail configuration in Outloook Express using Windows 98.

I once suffered a lot to configure my Hotamil Account in Outlook Express which kept on asking for my username & password again & again even though they were right. I verified them by logging on to the hotmail site successfully. Anyway, it was a peculiar default setting in Internet Options which had to be changed. My Comupter >> Control Panel >> Internet Options >> Security >> Internet Icon Selected >> Custom Level >> User Authentication (Last Option in the Security Settings Box) >> Select anything other than Anonymous Logon.

Ravi.

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Comment from Joyce Lyons on 2008-04-23

2008-04-23T17:07:31Z

each time I try to register using my E-mail, it comes up error. Why isn't it registering so that I may sign up for things on line. I can never complete the process. I'm stopped at the E-mail process.

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Comment from carrie on 2008-04-18

2008-04-18T08:40:04Z

I recently upgraded to a MacBook, ever since then when I tr to access my msn email account I have to always type my password twice to get in. The first time always says my password or email is wrong even though it correct and then I type again and I get in without hesitation. sometimes it takes me to an error screen with safari but then i arrow back and boom theres my email . how can i fix this. i have safari and downloaded netscape an firefox and it does it on both browsers...HELP!!!! MY MAC IS KILLING ME!!!!!!

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Comment from gerti dajci on 2008-04-16

2008-04-16T21:23:08Z

I have not been able to access hotmail for months now. i have emailed the hotmail help team but they have notsolved my problem. when i try and sign in to hotmail a blank screen appears with protective mode off. Also a security lock key shows up on the tool bar, and when i click on that lock key it tells me: Can you trust this website, live.login.com and there is a problem with the my security certificate. This is frustrating because I have to go to my friends to check my hotmail e-mail. Please help me on this matter. Thank you.
p.s. my e-mail that I 'm having problems is [edited email]

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Comment from Stan Quesnelle on 2008-04-08

2008-04-09T00:12:18Z

I keep getting this message with one of my hotmail accounts.We're unable to retrieve information for this page at this time. We're sorry for the inconvenience, please try again later.

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Comment from elaine millwood on 2008-04-01

2008-04-01T16:43:32Z

each time i sign in to hotmail there is a problem im not able to get my emails neither receive or send out

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Comment from Julie on 2008-03-26

2008-03-26T23:07:03Z

I cannot forward or reply to with text it is received by the person with the text missing. Anyone know what I have done wrong? I can send new mail without any problems

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Comment from sidra on 2008-03-23

2008-03-23T19:36:11Z

help me please i dont understand why evry time i sighn in to my msn 7.0 just after 2 seconds later it sighns me back off..please help me :(

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Comment from Kathryn Casey on 2008-03-20

2008-03-20T17:10:58Z

When i sign into hotmail it is like a foreign language when i get in. I cannot read any of the headings like inbox, delete etc as they are in symbol form. Please advise what i can do to ge my email back

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Comment from haley on 2008-03-19

2008-03-19T10:40:49Z

hii...
my msn wont work.
but it works with everyone elses.. it come up( only on my account with an error code) and when i do sing in on my other account i cant even stay in it for longer then 3 minutes and it sings me out...or i click on someone online and i log off again!!!!!!!!!!!!! and then "reconneting" but my net is fine cause my internet wont cut out wither, but it doesnt do it to my familys accounts.

like whats wrong with it.
im gettting sick of it..

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Comment from Allan on 2008-03-16

2008-03-16T21:37:47Z

On the welcome screen I can longer find my name and log in icon. I am the administrator so I am unable to continue. I can log in as a guest without any problems and go to my page and access all my mail.

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Comment from Alexandra Summers on 2008-03-13

2008-03-13T16:04:05Z

I have not been able to access hotmail for months now. i have emailed the hotmail help team but they have notsolved my problem. when i try and sign in to hotmail a blank screen appears with protective mode off. i have checked my security settings and it says that security mode is enabled. once this blank screen disappears another screen appears saying there is a problem with the my security certificate. i have downloaded all the ones i need but still the problem persists. PLEASE HELP!!!!

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Comment from luke on 2008-03-10

2008-03-11T01:20:33Z

okay right now i have read a large majority of comments and am finding that not very many of them have been answerd with any helpful advice so im going to try and explain short and simple some problems that may occur and how to fix them.
okay so here goes all list problems using number as to not confuse anyone with long paragraphs.
1)msn dosent open - not much you do except try downloading a more recent version of MSN.
2)MSN opens and signs in on start up - now then at the top of the msn window click tools,options,general then untick the option that sais automatically run windows live messenger when i log onto windows.
3)you sign out of msn but then it signs you back in again later without you clicking anything - okay main cause of problem sounds to me like u have a virus please dont not accept any zipped folders from anyone via msn a zipped foler looks like a folder with a zip on it its most likely a virus hidden in there and by the way your mate isnt doing this to pee you off its his pc doing it without him realising it wont even come up on his screen that hes sending anything basically you need to unistall msn messenger then scan your pc with an antivirus software dont do a quick scan you need a full system scan to root out the virus then reinstall msn messenger ie download it again and run it.
4)MSN wont sign into your account on your pc but other email work on your pc - sounds to me like msn has deleted your account for beeing inactive for to long ie not singing into this account for ages there is nothing you do apart from create a new account or use another working existing account.
5)MSN troubleshooter sais something about firewall setting or proxy settings - okay bear with me this is a long one okay basically this can be windows firewall or it can be a software firewall such as nortons antivirus /avg antivirus and so on right now i cant talk you through this its a simple process but with every version of windows its different so please go onto google and type the following with the quote marks "how to turn windows firewall off .....here add your verison ie 2000,xp,vista" this will give you a step by step guide on how to do so. okay so say u have tried that and it still dosent work okay then so we need to try proxy settings - these things when trying to describe are complicated just think of them as a bouncer at a gate leading to an internet basically there saying msn isnt allowed through because its trying to go through the wrong gate. okay so what u need to do is open up your explorer weather it be internet explorer or fire fox or what ever it is still should work all the same click tools,internet options,connections,lan settings then if the tick box saying "use a proxy server for you lan" is ticked untick it click okay then try signing bk into msn if it is unticked try ticking it then try signing into msn PLEASE NOTE THAT IF THIS DOSENT WORK PLEASE GO BK TO THESE SETTING AND PUT IT THE WAY IT WAS.
Umm atm i cnt think of much more for msn but all pop bk on the site in a day or two is someone adresses me personally that would be easier then i know whos asking me what and who isnt
thanks luke ps any problems that the above has cause tell me and i should be able to sort the new problem evern if it has nothing to do with msn

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Comment from lil_hun_ on 2008-03-04

2008-03-04T18:03:41Z

hi i try to log into ebay one day to check my emails and then a page came up saying that this page cannot be displayed then later i tried to sign in into msn explorer and it took long to load so i thought that there msut be some kind a problem with it. It said we were not able to sign you in there might be a problem with there services or a problem with my computer. SO what do you think i should do shall i wait at least a day or so and hopefully it will work its neva happnd to me before please help thanxxxxx

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Comment from Patti Bethel on 2008-03-01

2008-03-01T23:05:23Z

I agonized over my inability to sign in for 3 days! I can be technologically challenged, but I kept doing everything I was advised here and on msn. Today, I look down at a toolbar and see "protected mode:off." *lightbulb moment* Went back to options, security, checked "enable protected mode" and problem was solved. I have NO IDEA how it came unchecked b/c I didn't do it myself. Hotmail was working fine on Wed, not on Thurs. However, the issue with [incorrect email or password] went away and I am back in hotmail. Maybe it was a stupid oversight but no one specifically told me to look for it. Just a suggestion for those still struggling.

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Comment from Tom on 2008-02-28

2008-02-29T00:01:43Z

Same problem here, hardly able to get in on my pc, cell phone (running windows mobile 5) hasn't worked in two days.

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Comment from Jodi on 2008-02-28

2008-02-28T16:48:08Z

Okay I have had no access to my hotmail account for 3 days now!! This is so bad. I tried the cookies thing and rebooting it, etc....I am expecting many important emails regarding my wedding, honeymoon and family itineraries!!! I need help with this and FAST!!! Please please help! Every time I try to sign in it says Login Error, your account is temporarily unavailable. Please try again later. Yet when I look at my info, I can see my name as registered and the date I started my account and my secret sentence? and I know my password... I just cannot get into my inbox...

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Comment from Jon on 2008-02-27

2008-02-28T07:49:39Z

I have a serioous problem, I need help now......
When I sign out of Windows Live Messenger about 5-10mins later it signs back in automaticaly....
Anyone know why this happens and is their anyway to fix it?

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Comment from Corey on 2008-02-26

2008-02-26T19:47:01Z

Cannot log into MSN or Hotmail, been an issue since yesterday. Any news on why??? It is happening on my cell phone as well as desktop and laptop with both my email and my wifes email. I have gotten lucky once or twice but never consistent

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Comment from Steeny on 2008-02-21

2008-02-21T18:23:16Z

I am also having trouble signing into hotmail on my mac only... ever since they started this "LIVE" stuff. Msn used to be my home page and I got right onto hotmai... I had to switch to yahoo, but need to get to hotmail acct. It just takes me in a circle, and then every once in awhile i get into my in box, but it usually takes abouat 20 minutes of trying..

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Comment from Imre Nyitrai on 2008-02-21

2008-02-21T09:23:51Z

Hi,
I can't sign in to hotmail. I use it for some years now, have the right address and password and stil say, it's wrong. I tried to get a new password, but the security question shows squares only and does's go any further. I have no alternative email address given.
What can I do??

Imre

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Comment from candice ringuette on 2008-02-10

2008-02-10T18:18:36Z

HI MY PROBLEM IS I CAN SIGN IN AND THEN MY CONVERSATION WITH MY SISTER FROM A WEEK AGO POPS UP AND SAYS THIS PROGRAM IS NOT RESPONDING WELL THEN IT AUTOMATICALLY SHUTS DOWN SO HOW DO I GET RID OF THAT CONVERSATION IF IT AUTOMATICALLY GOES TO IT I HAVE ALREADY TRIED INSTALLING AND REINSTALLIN I HAVE RUN A SYSTEM SCAN FOR VIRUSES THERE IS NOTHING SO CAN U TELL ME WHAT TO DO PLEASE I AM LOST

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Comment from lilas harfoush on 2008-02-08

2008-02-08T20:24:34Z

i have a problem with opening my windows live mail @ hotmail
can u help me how to reset it to the okd version (classical) of hotmail????

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Comment from Fiona on 2008-02-06

2008-02-06T12:24:52Z

Hi Leo, just wondering if you can help? I use a Macbook, and often have problems signing into my hotmail account, on this computer only. I usually have to restart computer again each time i want to sign-in again to hotmail. But now it will not sign me in at all. The url bar shows http://mail.live.com/ but it never loads the page, and when it finally does it says it is unable to verify. Have you heard of any mac troubles like these before? Any idea how i can get logged into my hotmail again soon?

Many thanks
Fiona

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Comment from Dave Marsh on 2008-02-06

2008-02-06T11:18:37Z

When I am signed in to MSN Hotmail after a few minutes I get a yellow bar with a message that I must re-sign in. This happens then at regular intervals every few minutes. Is there a a setting that I am missing that allows me to stay signed in until I am finished.
Many thanks if you can helpp me out.

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Comment from C. M. Cogliati on 2008-02-04

2008-02-04T21:51:07Z

It used to be a simple matter to sign in anywhere any time on any computor. I would just type in hotmail.com and the home page came up, yes, other choices came up too but the home page was always at the top, now there are pages and pages to wade through and when I eventually find the home page I can't sign on! Clicking on 'sign on' doesn't take me anywhere I can type in my address. I am frustrated by everyone in the industry's inability to leave well enough alone. Someone always thinks they'll upgrade and improve the system and it only complicates.

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Comment from shawnda on 2008-02-02

2008-02-02T16:09:01Z

Is msn/hotmail down?? I can't get to the page or anything, but the rest of the internet is working. This has been going on since last night for me....over 12 hrs....is anybody else experiencing this???

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Comment from Roger Carter on 2008-01-31

2008-01-31T19:26:22Z

have set up an email address for my wife and has put the address in my favourites. when I click on this it opens up my mail also all my list of contacts are listed as her contacts as well. How can I set it so that when her address on my favourites valer-ann@hotmail is clicked it opens up to her account. can I get rid of the contacts list showing on her contacts I tried ticking all the boxes the delete but it wiped out my list only good job I had a printed list to be able to add (tedious job)them all back into my contacts

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