Comments for

Comment from thenudehamster on 2010-08-17

2010-08-17T17:47:23Z

It's amazing how many people STILL do not understand Rule One.
For the uninitiated, it's simple:
Rule One: NEVER, ever, click on the 'link' in an email supposedly from your bank, credit union, building society, ISP, email provider or ANYONE who is asking for your details, passwords or any other security information to be confirmed.
If you think there may be a chance that it's real, go to the company's website by typing in the URL, by hand, yourself - the one you always use, not by copying the one in the email (some people ARE that dumb) - then if you want to change your information you can do so. When you get there, look up how to report a spoof or phishing email, then do it.
Remember, legitimate organisation will NEVER ask you to supply security information, and will NEVER ask you to follow a link to do so; they may advise you to login to their site and update your information, but never by following a link.

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Comment from Robin Clay on 2010-08-17

2010-08-17T16:16:30Z

You wrote:-
�"We Here at MSN ..." - multiple grammar errors, odd capitalization, odd line breaks are all great signs that this is a comtpletely bogus email.

.. but omitted to also mention "incorrect use of apostrophes", such as :-

�": Dear Member." - .... Hotmail has never referred to it's users as "Member" either.

OBviously bogus.
"It's" is the abbreviation for "it is".
The possessive is "its"

But you knew that.
;-)

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Comment from Chris Marlowe on 2010-08-07

2010-08-07T22:04:06Z

Your response to this rather clumsy phishing expedition is amusing, but it does not address my concern: If I receive an e-mail request from an organization that I really do business with, and it appears to have no grammatical or formatting errors, should I respond to it? These phishers will, eventually learn how to write well. Should I simply ignore e-mail messages form my financial institutions?

If you're even the slightest but uncertain, a) delete the mail, b) visit the web site of the service yourself by typing in the URL yourself or using your own bookmark. Most often if there is a legitimate issue it'll be presented when you login. Finally, you can always contact the bank or service directly by phone - they'd much rather have you do that than fall for a phishing attempt.

In summary: never click a link in or reply to email unless you're positive it's legit.

09-Aug-2010

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Comment from Glenn P. on 2010-08-03

2010-08-03T23:03:55Z

LOL!!!!!

Forgive me the laughter. But I literally laughed out loud, because I could tell -- just from the title -- that this E-Mail was totally bogus. LOL!!!!!

It's the exclamation marks what give it away, dude.

Nobody, and I do mean nobody, sending a serious business E-Mail, is going to send a subject line with five exclamation marks in it... like, LOL!!!!! :)

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Comment from Lee Doan on 2010-08-03

2010-08-03T22:06:21Z

What Leo didnt mention -is if you get an email like this that is suspicious, you should call your bank -or use your own link for your bank -or whatever company the msg. is supposed to be from. They will set you straight as to whether the email msg. is a fraud -or not.

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Comment from Carl R. Goodwin on 2010-08-03

2010-08-03T19:32:07Z

I am STILL amazed that people fall for this stuff. Simply put, if you don't recognize the sender, you should just delete the thing. Any "real" email program will send it to the spam folder anyway. And on THAT matter, why are people STILL writing to Leo about their stupid Hotmail/Yahoo/Gmail accounts??? They're free (you get what you pay for, so don't use them for important email, use the email that your ISP provided you for important email (which ISP doesn't provide at least 7 email addresses nowadays)). There is NO customer support with free services, so why should Leo continue to waste his time answering the SAME questions week after week??? How do some people make it through the day??? lol.

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Comment from Jeff Bowman on 2010-08-03

2010-08-03T16:36:25Z

As the first comment suggests, I make a point of filling in rubbish information when I recieve such emails. When I say rubbish, i mean something that looks credible but completely fictional.
As a trained software engineer, I was taught that there is only one thing worse than loosing data and that's 'Bad Data' i.e. not knowing if your data is good. If everyone who received such emails took it upon themselves to fill in a single entry of rubbish it might make the task of spotting hacking attempts by the likes of GMail easier.

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Comment from Digital Artist on 2010-08-03

2010-08-03T16:26:46Z

Interestingly, the first clue I spotted was "problem's", possessive instead of plural. I guess I am just a grammar geek.

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Comment from Ken B on 2010-07-29

2010-07-29T20:00:15Z

I, being the owner of numerous domain names, get literally dozens of these e-mails, supposedly from "support@my.domain". That makes it immediately obvious (hopefully) to anyone who owns their own domain.

You forgot to mention that many of these scams include a Windows executable, or a link to download one which, hopefully, would never be done by any legitimate provider.

Mark Jacobs... Does the bank at least give you some "personally identifiable" information in the e-mail? For example, e-mails from my bank include my full name, and e-mails from my credit card companies include my name as it appears on the card and the last 4 digits of the account number.

I recently wrote some similar articles on my blog. (I don't think including this link is disallowed here, as it's a single link to a related article.)

http://blog.runonfriday.com/2010/07/do-people-really-fall-for-this-part-2/

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Comment from Mark Jacobs on 2010-07-28

2010-07-28T08:38:09Z

I've gotten some very professional phishing emails. One for example was purporting to be from PayPal. It was flawless and when I clicked on the link, it sent me to a great replica of the real PayPal website. I filled in some fake log on data, and when I clicked log-in I immediately was sent to the real PayPal log-in page. This would have raised very few suspicions as the person trying to log in would most likely thing they just got their password wrong and try again. Bottom line: assume all "Official" e-mails are suspect and NEVER EVER click on a link in an "Official" e-mail.

Bank of America sends me a monthly e-mail telling me to click on a link to download my monthly statement. This is legit but stupid. I've e-mailed them about this warning them that they are sending a bad signal to their customers, but they, being a know-it-all multinational, ignored me. Anyway, even though I know it's legit I still log in through a bookmark I've saved so as not to get into a bad habit. Let's just hope the phishermen don't figure out how to spoof bookmarks on your browser.

Excellent advice.

29-Jul-2010

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Comment from Mr On Line on 2010-07-27

2010-07-28T00:33:24Z

In fact .. Mail providers never actually send people important messages for any reason really .. you must be expecting an e-mail from your service provider to examine the message at all i think :)

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