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  <updated>2009-06-22T23:47:53Z</updated>
  <title>Comments for I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</title>
  
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8176</id>
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    <title>Comment from Jeffrey Capulong on 2007-08-04</title>
    <author>
      <name>Jeffrey Capulong</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>hi...i've read some of your advice and it helps me a lot....ive had a problem on my computer and i am hoping you give me some advice...i run Windows XP pro with norton antivrus 2006 updated the thing is norton detect the virus but virus  cannot be fix because it run by the other program/memory it said please help me......!!!</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
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    <published>2007-08-04T18:43:04Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8175</id>
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    <title>Comment from Loisjean Fossen on 2007-07-28</title>
    <author>
      <name>Loisjean Fossen</name>
      <uri>http://unspecified</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://unspecified">
      <![CDATA[<p>It keeps popping up I have a virus, contravirus got in I suspect due to my necglecting to log off internet for a weekend and pops up every couple of seconds trying to get me to purchase their virus program. I manged to get the bigger ad off but they still pop up constantly on low part of computer and it's been about 2 months and still hangs on. McAfee comes up blocking them but they someone got one and you can't catch it. How do I get rid of this pest. Heard this outfit is getting into alot of people's computers. Thanks.</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
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      <p style="font-size: smaller">All content <a href="http://ask-leo.com/terms.html#copyright">Copyright &copy; 2007</a>.</p>
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    <published>2007-07-28T18:49:38Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8174</id>
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    <title>Comment from Tony Madden on 2007-06-06</title>
    <author>
      <name>Tony Madden</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>06/06/2007<br />
Hello Leo.<br />
Have a PC running windows XP and McAfee antivirus, windows defender etc.<br />
It now also has Contravirus and I cannot get rid of it completely.<br />
Have tried Smitfraudfix, Sophos Anti-rootkit, AVG Antirootkit (because it seem to be able to re-install itself after I remove it manually), also tried something called 'Superantispyware' as touted on some forum extracts i found while browsing. Bottom line is none of it gets rid of Contravirus completely. Anything good to report on this ? </p>

<p>p.s. I understand that Contravirus is supposed to be a genuine program, but with deviant methods of inveigling itself into our wallets, so I'm posting this here because I don't know where else on your reply site to put it.</p>

<p>Tony</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
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    <published>2007-06-06T10:20:40Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8173</id>
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    <title>Comment from William on 2006-10-03</title>
    <author>
      <name>William</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>right now on my laptop i have a virus i have about 8 or more viruses thats what stopzilla says on other AV programs it says i have 2 or 3 and i delete the memory with my boot disk and everytime i download stopzilla i end up having more viruses? and does anyone know if stopzilla is a virus/spyware/trogan/or more? these are the viruses stopzilla told me i had makemeseach.com and zero spyware said i had spyware strike then i restarted my laptop so swiftswitch would work and then stopzilla popped out and i read the list i had like 7 more viruses! but i couldnt find anymore info because i was using a free trial and it expired</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
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    <published>2006-10-03T23:26:56Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8172</id>
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    <title>Comment from Eric Haubert on 2005-02-17</title>
    <author>
      <name>Eric Haubert</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>Norton identifies "non-viral threats," but can't remove them. They are listed as "Temporary Internet Files\Content.IE5" but MY SEARCH COMPANION CAN'T FIND ANYTHING UNDER THE NAME "CONTENT IE5."</p>

<p>How can I find these files, to delete them ?</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
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    <published>2005-02-17T21:12:10Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8171</id>
    <thr:in-reply-to ref="tag:ask-leo.com,2004://3.2015" type="text/html" href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html"/>
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    <title>Comment from Leo on 2005-01-08</title>
    <author>
      <name>Leo</name>
      <uri>http://ask-leo.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://ask-leo.com">
      <![CDATA[<p>For svchost, this article: <a href="http://ask-leo.com/svchost_and_svchostexe_crashs_cpu_maximization_viruses_exploits_and_more.html"><a href="http://ask-leo.com/svchost_and_svchostexe_crashs_cpu_maximization_viruses_exploits_and_more.html">http://ask-leo.com/svchost_and_svchostexe_crashs_cpu_maximization_viruses_exploits_and_more.html</a></a></p>

<p>Supu is touched on briefly here:<br />
<a href="http://ask-leo.com/supuexe.html"><a href="http://ask-leo.com/supuexe.html">http://ask-leo.com/supuexe.html</a></a></p>

<p>As for Norton not catching it: as the article says - try other anti-virus scanners.</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
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        <a href="http://ask-leo.com">Tech Questions?</a>
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    </content>
    <published>2005-01-09T06:51:52Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8170</id>
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    <title>Comment from Red devil on 2005-01-08</title>
    <author>
      <name>Red devil</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>hi well i am getting two error messages one is about the svchost.exe after which no links opens and cant copy and paste ...</p>

<p>another trouble is the supu.exe ...i am using windows2000 and using norton anti virus 2003 it catches the virus not able to delete it <br />
as this virus error comes regularly ....</p>

<p>recommend me a cure ....<br />
:-)</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
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    <published>2005-01-09T06:43:29Z</published>
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  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8169</id>
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    <title>Comment from Jim Telesco on 2004-11-21</title>
    <author>
      <name>Jim Telesco</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>You explained it very well, thank you</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
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      <p style="font-size: smaller">All content <a href="http://ask-leo.com/terms.html#copyright">Copyright &copy; 2004</a>.</p>
    </content>
    <published>2004-11-21T22:33:08Z</published>
  </entry>

  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8168</id>
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    <title>Comment from Leo on 2004-10-05</title>
    <author>
      <name>Leo</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>I think you want this article: <a href="http://ask-leo.com/aboutblank_hijacked_my_homepage_how_do_i_fix_it.html"><a href="http://ask-leo.com/aboutblank_hijacked_my_homepage_how_do_i_fix_it.html"><a href="http://ask-leo.com/aboutblank_hijacked_my_homepage_how_do_i_fix_it.html">http://ask-leo.com/aboutblank_hijacked_my_homepage_how_do_i_fix_it.html</a></a></a></p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
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      </p>
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    </content>
    <published>2004-10-05T18:48:39Z</published>
  </entry>

  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8167</id>
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    <title>Comment from danny on 2004-10-04</title>
    <author>
      <name>danny</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>I have the blank virus.  Everytime I try to check my email at home this search page pops up.  I have to sign off to get rid of it.  I have spyware that I bought called Stopzilla and this hasn't gotten rid of it either.  I don't want to keep wasting money buying software that doesn't get rid of this.  Any suggestions?</p>

<p>Thanks,</p>

<p>Danny Hudson</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
        <a href="http://ask-leo.com">Get Answers!</a> -
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      </p>
      <p style="font-size: smaller">All content <a href="http://ask-leo.com/terms.html#copyright">Copyright &copy; 2004</a>.</p>
    </content>
    <published>2004-10-05T05:15:43Z</published>
  </entry>

  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8166</id>
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    <title>Comment from Leo on 2004-09-05</title>
    <author>
      <name>Leo</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>You probably want this article: <a href="http://ask-leo.com/how_can_i_get_rid_of_the_keenval_trojan_downloaderkeenvalb.html"><a href="http://ask-leo.com/how_can_i_get_rid_of_the_keenval_trojan_downloaderkeenvalb.html"><a href="http://ask-leo.com/how_can_i_get_rid_of_the_keenval_trojan_downloaderkeenvalb.html">http://ask-leo.com/how_can_i_get_rid_of_the_keenval_trojan_downloaderkeenvalb.html</a></a></a></p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
        <a href="http://ask-leo.com">Get Answers!</a> -
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      <p style="font-size: smaller">All content <a href="http://ask-leo.com/terms.html#copyright">Copyright &copy; 2004</a>.</p>
    </content>
    <published>2004-09-06T04:51:14Z</published>
  </entry>

  <entry>
    <id>tag:ask-leo.com,2004://3.2015-comment:8165</id>
    <thr:in-reply-to ref="tag:ask-leo.com,2004://3.2015" type="text/html" href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html"/>
    <link rel="alternate" type="text/html" href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html#c8165" />
    <title>Comment from F.Burak on 2004-09-04</title>
    <author>
      <name>F.Burak</name>
      <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
      <![CDATA[<p>my neighbour has a trojan by the name of kevell or knevel something.. how can we find it to eradicate it?<br />
F.B.</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/ive_been_told_i_have_the_fill_in_the_blank_virus_but_my_antivirus_program_doesnt_remove_it_what_do_i_do.html">I&apos;ve been told I have the (fill in the blank) virus, but my anti-virus program doesn&apos;t remove it. What do I do?</a></p>
      <p>
        <a href="http://ask-leo.com">Tech Questions?</a>
        <a href="http://ask-leo.com">Get Answers!</a> -
        <a href="http://ask-leo.com">Ask Leo!</a> ... by Leo Notenboom<br/>
        <a href="http://newsletter.ask-leo.com">Leo's Answers Newsletter</a> -
        <a href="http://ask-leo.com">Ask Leo!</a> in your inbox every week.
      </p>
      <p style="font-size: smaller">All content <a href="http://ask-leo.com/terms.html#copyright">Copyright &copy; 2004</a>.</p>
    </content>
    <published>2004-09-04T18:37:14Z</published>
  </entry>

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