Comments for MSN Hotmail: how long will Hotmail keep my account open?

Comment from Barb on 2009-07-09

2009-07-09T14:15:55Z

I cancelled my Hotmail account manually. How long before it's deleted?

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Comment from Ed Courtney on 2009-04-13

2009-04-13T23:45:04Z

I acquired the above address about two months ago, about the time I acquired a computer. The first odd thing I noticed was McAfee insisted on calling me by XXXX name and wouldn't/couldn't straighten it out. I resolved that by using TrendMicro.

Then I found that Ebay and Dell Store also insisted I was XXXX name and Ebay still does. Too bad, plenty more will gladly accept my money.

The topper was when I received a credit union monthly statement Emailed to my address under name XXXX. I didn't open the statement and apparently the credit union corrected their records, after I notified them.

This explains what happened with my new Email address. Thanks.

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Comment from Ruffo de Cuba on 2009-04-06

2009-04-06T14:38:09Z

I unknowingly opened a Live.com account and can't open my hotmail account now.I have a lot of unread mail in that account and don't want to lose them.Pls. let me know how to recover them.
Thank you.

First off, Hotmail and Live are the same thing ... it's Windows Live Hotmail now. So you actually just have two accounts. You should be able to Sign Out of one account by clicking Sign Out in the upper right, and then sign in to the other account.

- Leo
07-Apr-2009

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Comment from raymond simms on 2009-03-20

2009-03-20T13:47:22Z

when I try to forward an e-mail I keep getting asked to verify my account.How do I do this?

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Comment from Bev Tonander on 2009-02-07

2009-02-08T02:48:49Z

I just got Quest yesterday and I cannot pick up my e-mails from the [personal email address removed] address. What has happened to them? There are about 60 or more I haven't even had the chance to read yet. When I put in [personal email address removed] it gives me the quest hotmail address. I need to get them back. I don't want to be sorry I went to Quest.

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Comment from John W. Miller on 2009-02-02

2009-02-02T18:22:12Z

I want to keep Windows Live Photo Galley, But I want to delete my MSN account cause I don't use it.If I deleter, will I loose It?

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Comment from lori on 2009-01-19

2009-01-20T01:34:44Z

I have had this e-mail address for 7 years and now you cancel it. what it up. I got no notice. now I do not have an E-mail address & can not get into it.

I didn't cancel anything. I am not Hotmail. I am not Microsoft. Without knowing more about your situation, I also can't help.

- Leo
20-Jan-2009

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Comment from David Banzhof on 2009-01-12

2009-01-12T19:07:49Z

I have a msn account,I used to have in my account that I could send pictures faster I just cant think of it.I think it cost $19.95 a year can you help me I mis what ever that was.Thanks Dave

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Comment from Anne Alban on 2008-11-25

2008-11-26T02:02:32Z

Where did my email account go, it just stopped working.

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Comment from Imelda J.Grantham on 2008-11-11

2008-11-11T08:29:28Z

How can I open my e-mails.I have been a member of msn since 1996.I have new e-mails and I cannot even read my new ones.I can see senders but I cannot open or read them.Do I need to pay every year or did I cancel my account accidentally?I need answers to these questions.ASAP

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Comment from jules on 2008-11-08

2008-11-08T10:14:31Z

I logged on my hotmail yesterday and it was a totally new version and it lost alot of my attached pictures...Im a dog rescuer and I need the pics of these dogs Im trying to save.

I have no answer on recovering anything lost in your Hotmail account. It happens with unfortunately regularity for various reasons. It's one of the reasons I so strongly recommend that you never use a free email account as the sole repository for anything important. Back it up, somehow, and/or use a commercial email account with support.

- Leo
08-Nov-2008

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Comment from Betty on 2008-10-18

2008-10-18T18:28:34Z

I've read several of your comments here but I have one question. If an account owner has not used the account in 90+ days and an email is sent to that acct., will it bounce back mailer daemon or will it appear to have gone through as though the acct. is still operable?

It may, or it may not. We don't know, and even if we did, we couldn't count on it. This article has more: When will Hotmail return an undeliverable message?

Realize also that after some period of time a new user could come in and open a new account with the same email address, at which point email "shouldn't" bounce, but instead be delivered to this new account.

- Leo
19-Oct-2008

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Comment from Vertie on 2008-10-17

2008-10-17T14:18:48Z

since they have changed the format I can receive my mail but I cannot scroll down to read it, and I see no place to send mail out,

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Comment from Aftab Ahmed on 2008-10-15

2008-10-15T15:51:07Z

I have many information in my account, how can Hotmail delete my information ? It is not good . They have very bad thinking.

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Comment from Richard Mustered on 2008-09-13

2008-09-14T05:33:39Z

I switched from ATTT to COM cast some how my hotmail account password (doorgunner) got changed my hotmail was rick_mustered@ I have it for years yes bring out the ruler and I'll hold my hand out. I've stored letters jokes pictures having to due with Am Vets post 30 when I try to change it it sends the msg there if I try to go though live it wants me to change that password TY in advance for your time and help.

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Comment from DOUG MASSEY on 2008-08-20

2008-08-20T20:53:24Z

THIS USELESS HOTMAIL DELETED ME, MY ADDRESS AND PASSWORD AFTER LESS THAN 2 WEEKS. NOT 30DAYS, 90 DAYS. NO ACCOUNT IS FOUND! THIS IS FOR A BUSINESS!!!!!!!!!!!!!

I've said it over and over and over again: never use a free service like Hotmail for anything important, especially a business. More: Are free email services worth it?

-Leo

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Comment from Jean Edwards on 2008-08-16

2008-08-16T19:34:11Z

telephone number for grandmas kitchen

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Comment from cheryl on 2008-07-16

2008-07-16T15:41:28Z

why in the hell would they replace completely their old setup with this new one and not tranfer information to it? thievery is why. this is the second company to completely switch over to a whole new format and not save the information to the new format. how can they do this with absolutely no notice to their customers? MS wants yahoo only to f*** it up more than it already is. both companies steal emails and close accounts, this is just not right. anyone doing any kind of business with either will be extremely dissappointed. yahoo groups is the pits as well.

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Comment from Lazarus on 2008-07-10

2008-07-10T19:15:57Z

Why can't I open my hotmail messages? I can open my hotmail account but can't read any messages. Please help me urgently with your kind reply. Thank you in advance, Lazarus

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Comment from sadie on 2008-07-07

2008-07-07T19:34:29Z

I have had e-mails stored in folders in my hotmail box for years and when i logged in today they had all but vanished. I only have new -emails received left, can i get them back. i have searched through deleted etc.

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Comment from dutch on 2008-06-26

2008-06-26T10:18:44Z

this is outrageous! my hotmail account is deleted, and worse, I lost all my MSN contacts! can you feel me? all these people i will never speak to again, thanks microsoft

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Comment from Soeren on 2008-06-21

2008-06-21T15:16:29Z

How does this relate to Windows Live Messenger? I mean, if my msn account is closed, will my name disappear from my contacts contact lists? If so, does this happen after 30 or 90 days?

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Comment from amanda johnson on 2008-06-15

2008-06-15T09:54:07Z

never use msn for anything important. mine regularly deletes everything. i will log on and all my emails and instant messenger contacts are perminantly gone. i use my account daily so theres no period of inactivity, just msn deciding to mess me around. never use it as your main email account.

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Comment from Karen on 2008-04-17

2008-04-17T19:11:48Z

Hi Leo:

Wonderful website here. I am having a problem trying to set up my son for email. I have a Dell Computer and have installed Windows Live and the MSN Hotmail. I have both icons on my desktop. Today I went to CONTROL PANEL and added my son as a user. I set up his desktop, etc. Looks great. Even the email icon was there already. I opened it and of course it can not be used as he is not set up for an email account. I closed out of his area and went to my area. I am the computer administrator, obviously. Went to my email and MSN area and looked for add user. Couldn't find a place to do that. Thankfully my hubby has not asked for his own area on the computer,just uses my email address and stuff to search the internet. But for my son, I wanted him to have his own spot. He is twenty years old and will be moving back in with us after losing his job in the housing industry. Can you tell me how to set up email for him? I went to HOTMAIL and MSN on the internet and tried to see if there was a place there to add people. The MSN and HOTMAIL go directly to my account page. I was afraid to temporarily allow his account to have administrative privelages and then install either MSN or Live because I thought it would wreck my settings on the computer. I am totally lost and need your help. I want to have this set up for my son so that when he arrives in a week this is ready to go.

Thanks,
Karen

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Comment from Leo A. Notenboom on 2007-09-17

2007-09-17T16:09:20Z

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You probably can't go back - Windows Live Hotmail is the replacement for the
old MSN Hotmail. More here:
http://ask-leo.com/how_do_i_switch_windows_live_hotmail_back_to_the_old_style_msn_hotmail.html

Leo

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Comment from Rosemarie Teresi on 2007-09-15

2007-09-15T21:18:09Z

I had MSN Hotmail , how I ended up with Windows live I hate it ! How can I get my old set up back with MSN ????????????????

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Comment from Enber on 2007-08-31

2007-08-31T21:51:13Z

i cant be able to open my account for last four days.but other account open through my laptop.its urgent please tell me what should i do.

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Comment from Renee on 2007-06-30

2007-06-30T10:51:25Z

I haven't been able to open any emails in my hotmail account for about a week now. it comes up with error on page down the bottom. i can log into my account i just can't read any of my emails! Please help!

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Comment from Leo Notenboom on 2007-03-11

2007-03-12T00:06:58Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

You probably want this article:
http://ask-leo.com/why_doesnt_msn_hotmail_save_my_sent_mail.html

Leo
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=DCyY
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Comment from Susie Jensen on 2007-03-11

2007-03-11T22:34:50Z

I have sent several e-mails out today. I went into sent mail and they are not showing up. I thought that they stayed 30 days. what's happening here. I wanted to move some of them to other folders and they should still be here for at least 15 minutes,

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Comment from C.L.Beaumont - Rydings on 2007-03-05

2007-03-05T19:23:07Z

I have been in a fog of Windows Live Beta. I can't get rid of the thing. Can you? Also as I use my account with hotmail most days do I really have to sign in again? As it is I can't access my e mails. Please get me back to your site asap. Thank you.

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Comment from mable pope on 2007-03-05

2007-03-05T12:38:47Z

can I keep this address?

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Comment from Joan on 2007-02-13

2007-02-13T20:25:38Z

I have tried many times with my "new" XP (yes, just as the most recent incarnation comes out, I opt to go from 2000 to XP)to sign in to a hotmail account I've had for several years. So "liveid" doesn't work and I get this message: You can sign in or sign up at other Windows Live ID sites and services, or try again later at this site.

My question is "what the heck does it mean?" What other sites and services? I have tried again, later. I'm so frustrated.

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Comment from revengegirl_1 on 2007-01-31

2007-01-31T08:14:19Z

how to delete my hotmail?send me a message and teach me how?i have 2 accounts if i delete one will it affect the other one?

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Comment from Debra on 2007-01-05

2007-01-06T03:54:02Z

When I send a message to a client, my sent box is still empty like it didn't send it. How can I keep track of the messages I send if the sent box won't record them?
Thank You
Debra

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Comment from attique chohan on 2006-12-27

2006-12-27T17:31:13Z

i want to make new hotmail ID.

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Comment from Sharon Carter on 2006-12-02

2006-12-02T08:12:01Z

Why doesn't my hotmail open? I receive the following message, (pictures will not copy). My son's hotmail opens, so ithe problem is not hotmail, but rather something else. I do not know anything about windows "live," I only want access to my hotmail inbox.

Thank you,
Sharon

"Windows Live ID is unavailable from this site for one of the following reasons:
·
This site may be experiencing a problem.
·
The site may not be a member of Windows Live ID.

You can:
·
You can sign in or sign up at other Windows Live ID sites and services, or try again later at this site.

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Comment from Leo Notenboom on 2006-11-27

2006-11-28T00:58:15Z

Any reason you can't just login and see for yourself?

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Comment from william reynolds on 2006-11-27

2006-11-28T00:50:47Z

i have not checked my email in about 2months my question is do i still have it

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Comment from Darren on 2006-11-08

2006-11-08T13:21:23Z

I believe GMail is 9 months. Don't for whatever reason use hotmail. I've had too many issues with them over ten years, and in addition the interface is crap.
Besides, unless you pay for the Plus/Live account you can't POP3 to back up your valuable data. Microsoft are bing left way behind again.

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Comment from Eli Coten on 2006-11-05

2006-11-05T15:23:06Z

I think Gmail might have a similar 90-day inactivity limit, but I'm not 100% sure about that. Could someone confirm?

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Comment from blackcodex-x on 2006-10-29

2006-10-29T16:28:15Z

How do i put an automessage up on msn?

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Comment from Jorge Aguilar Quijano on 2006-10-27

2006-10-28T01:25:40Z

Hello, Leo. I have "Hotmail Plus" and I pay $20 dollars a year in Mexico. This account does not delete any messages no matter if you do not login in six months or in seven... Thank you, excuse my English, please... Jorge.

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