Comments for Outlook error 0x800ccc0d - how do I fix it?

Comment from Connie on 2012-01-12

2012-01-12T16:42:46Z

@Sadr
More than likely you need to adjust your SMTP settings, which are the settings that send email. You can get the proper settings from your Internet provider. More in this article:
What about SMTP?

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Comment from Sadr on 2012-01-12

2012-01-12T12:43:01Z

Hi kindly note my Office Outlook 2003&2007 & Otlook Express with Windows XP OS can receive & download all my acconts (9 Account) but can not transmit evean one just i see the error number note please help me to solve my problem that is very importan. I'm waiting fo receive help soonestBest Regards.
Sadr - Tehran Iran
sadr@post.com

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Comment from Hassan Sadr on 2012-01-12

2012-01-12T12:40:10Z

Hi kindly note my Office Outlook 2003&2007 & Otlook Express with Windows XP OS can receive & download all my acconts (9 Account) but can not transmit evean one please help me to solve my problem that is very importan. I'm waiting fo receive help soonestBest Regards.
Sadr - Tehran Iran
{email removed}

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Comment from basant on 2012-01-09

2012-01-09T15:58:44Z

I am unable to send mail from MSoutlook & same going through Outlook express.

I have check all setting are same in both (MSoutlook & Outlookexpress ) still unable to send mails.

Check firewall setting- Disable it
Check Antivirus setting- Disable it
Check ISP setting- Our 25 port is not blocked.
Check domain setting - Thier webservicess working fine.

Still i am face problem while sending mail thru MSoutlook only.Outlook express working fine.

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Comment from Alfred Sprouse on 2011-12-01

2011-12-01T13:56:46Z

How do I fix this error, I have went through my account and checked all enentries to make sure they were right but I still get this error message.

The host 'pop gmail.com' could not be found.
Please verify that you have entered the server name correctly.
Account: 'pop gmail.com', Server: 'pop gmail.com', Protocol:
POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D

Looks to me like you're missing a period between pop and gmail. I believe it should be pop.gmail.com

01-Dec-2011

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Comment from don on 2011-11-17

2011-11-17T14:34:34Z

I don't understand having to have the paid version, I have the free version for a very long time and I use outlook express. Thanks Don

Outlook and Outlook Express are two unrelated, completely different things.

17-Nov-2011

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Comment from Mark J on 2011-09-19

2011-09-20T04:47:48Z

@Tammy
Unless he is using the paid version of Yahoo Mail, it is not possible to access mail using an email program such as Outlook Express. If he is using a paid version, it would be necessary to get the correct settings from the Yahoo website.

Concerning Outlook Express in general, it is known to have many problems that will not be resolved because Microsoft has
discontinued all support for it. We now recommend that you
move to a different email program.

I'd strongly suggest you read this article for more
information:
http://ask-leo.com/why_outlook_express_must_die.html

All the existing articles on Ask Leo! about Outlook
Express can be found here:
http://ask-leo.com/outlook_express.html

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Comment from tammy patrick on 2011-09-19

2011-09-20T03:08:35Z

I am trying to help my brother he cannot send or receive e-mail. He is using oe 6 and running XP. this is the error that keeps coming up.
The host 'pop3.att.yahoo.com' could not be found. Please verify that you have entered the server name correctly. Account: 'my mail', Server: 'pop3.att.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 11004, Error Number: 0x800CCC0D

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Comment from melinda on 2011-08-26

2011-08-27T04:25:27Z

i am having problems with my outlook express email the same 0x800ccc0d comes up. do i put at the pop.joe@att.net or just pop.att.net example. i cant even get the webmail to work now.

I have to see the entire message to know exactly what is been misconfigured. Check the instructions you received from your ISP for the proper settings.

27-Aug-2011

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Comment from Deb greenwood on 2011-04-03

2011-04-03T18:02:49Z

I have been 3 weeks and tried everything, including an hour on the phone to sky. help before I go mad......All my settings are correct pop 3 is set to 995 etc and checked, checked and double checked. I can only get my emails from the sjy website. It has worked fine for over two years. I ge this message.

The host 'pop.tools.sky.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

"pop.tools.sky.com" doesn't sound like a common server name. Triple check that is all I can offer.

06-Apr-2011

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Comment from Paul Kirchner on 2010-10-30

2010-10-30T20:54:18Z

My ISP verified that the mail server is up, and that I have the correct name. What's the next step?

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Comment from PRADIP KAMBLE on 2010-08-31

2010-08-31T07:09:08Z

POP3 setting is right though same message arise. please guide me for the same.

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Comment from Foulsham on 2010-05-26

2010-05-26T16:32:50Z

Hi There
I have three email accounts in Outlook Express.

All three from different ISP's

Two work perfectly fine, this post is reference the non-working one.

The email address ****@emailmax.co.uk

For some unknown reason the pop3. and the smtp setting do not now work hence the error code:-

The host 'mail.mailmax.co.uk' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.mailmax.co.uk', Server: 'mail.mailmax.co.uk', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 11004, Error Number: 0x800CCC0D

I have tried all sorts of variables.

I can actually access my email from their ISP www.outitgoes.com but this is where I come unstuck all the time there is no "contact us" facility, just enter "email address" and "password"

So I am going round and round in circles.

Any help would be much appreciated

Regards

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Comment from dany on 2010-05-14

2010-05-14T20:45:05Z

yerr outlook express is a nightmare i had the same problem + i went over to see if my mate could help, + it just soo happened that he had the same problem.... siyyyyyeee, i mean were no geniuses but were not daft ither, it realy should'nt be this hard just to send an e-mail.

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Comment from william rodgers on 2010-02-06

2010-02-06T17:09:31Z

I often try to sent a mail with an attachment , but recieve anerror note as follows
Account: 'POP 3' server: STMP,port 25,secure (ssl): no socket
error: 1101 error number 0x800ccc0D

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Comment from carlos alvarado on 2010-01-25

2010-01-26T03:52:20Z

i am trying to respond to an add on craislist and am receiving '' the host smpt could not be found please verify you have entered server nae correctly'' please help

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Comment from shashi on 2010-01-21

2010-01-21T11:46:43Z

Help!
I can't receive email. I keep getting a similiar message to the one above except it's:

The host 'pop.everyone.net' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.everyone.net', Server:pop.everyone.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

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Comment from Parvez on 2009-12-26

2009-12-26T08:29:24Z

Here my outlook express still having problem whn i open by desktop it's showing error '0x800cccd', if i opened by start-program file-outlook then everything going fine. However why i can't open by desktop . i checked account thr also internet connection everything working fine...

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Comment from Bruce on 2009-12-07

2009-12-08T07:33:16Z

This error message means that Outlook Express can not find host/can not locate server.
a. Go to Tools--Options--General Tab and untick this option.
b. Check your SMTP settings is correct or not.
c. Make sure your network does work properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel-Network.

http://www.articlesbase.com/information-technology-articles/outlook-errorshow-to-fix-outlook-errors-effectively-1497502.html

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Comment from Marcus on 2009-11-26

2009-11-27T03:42:46Z

Help!
I can't receive email. I keep getting a similiar message to the one above except it's:

The host 'incomming.verizon.net' could not be found. Please verify that you have entered the server name correctly. Account: 'incomming.verizon.net', Server: 'incomming.verizon.net', Protocol: POP3, Port: 110, Secure(SSL): Yes, Socket Error: 11004, Error Number: 0x800CCC0D

It started after I switched over to Verizon for my internet. It happened on my Grandmother's computer and she had to use Verizon webmail for a while until it was resolved.
Thanks for your response,

Marcus

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Comment from Terry Richardson on 2009-10-26

2009-10-26T20:34:43Z

After a lot of internet searching, I ran Registry Mechanic (free) and that solved my problem. McAfee online support wasn't any help.

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Comment from Bill Divers on 2009-09-30

2009-09-30T19:24:06Z

I also was getting Outlook Express error 0x800ccc0d which basically was telling me I had no internet connection. If I tried to use Internet Explorer I would get 'Page not Found' and if I clicked on the 'run diagnostics' option under 'Page not Found' I would get Error 12007. I could get rid of this conditon by resetting the computer, or by turning it off and then back on again. It would work for about 10 minutes, and then, the same problem would occur. The resolution was to run a 'Registry repair/Cure' program that I downloaded for agbout $12.00. This program found registry problems and was able to fix them. After that, my computer worked fine. I would say that 'Reg Cure' fixed my problem.

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Comment from Paulo Vorperian on 2009-06-20

2009-06-20T19:07:39Z

Outlook Error 0x800ccc0d - My Norton 360 Premier Edition has blocked the access to the internet.
How to fix it:
-Open Norton
-Settings
-Firewall Protection
-Firewall Program Rules
-In Outlokk Access : set Custom
Then it will be ok

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Comment from RUDY on 2009-05-30

2009-05-31T01:23:47Z

Outlook error 0x800ccc0d......this error generally occurs becuase the internet is not connected

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Comment from Chintan Padhya on 2009-05-18

2009-05-18T10:12:39Z

Most of the problems in outlook and outlook express are resolved by merely restarting the computer.

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Comment from Bud Madson on 2008-12-02

2008-12-02T23:17:02Z

I have spent at least three hours with Comcast tech people. I no longer can get Comcast to connect with my Outlook Express 6. My problem is with my wifes computer which is Intel (R) Pentium (R) 4 CPU 2.66 GHZ, process ore speed 2.60 Ghz, Ram 512 MB, Windows XP Home, opeerating system version5.1.2600 which is automatical set to download Microsoft info. HOWEVER - this computer has been used in a little bit different ways as far as Outlook Express. At one time it contain over 3000 emails in the inbound box and pbly should not even worked. All of a sudden it quit connecting. Comcast suggest I take a portion of the 3000 emails and put them in a new file, I did. Shortly after that the 1700 emails in the in box completely disappeared. Now there should be no reason that it should not connect with Comcast. Instead all the emails seem to be going into the Comcast Web mail. This email is very confusing and difficult for my wife to operate and wants to get Outlook Express going again. I have looked at a bunch of cure-all programs and they seem to confuse me more. Is there another email program much like OE that you would suggest converting to. You have helped me before and I do keep fwdg you new letter of many of my email friends. Hope they get started with you. Thanks again. Bud M

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Comment from Laurie on 2008-07-14

2008-07-14T17:10:10Z

I have worked with Outlook Express alot, and also with the newer version called windows mail on the Vista Operation system. I have found that when you use certain kinds of virus scan programs such as (Norton) that the program likes to change settings for you wether you want it to or not. When this happens, disable the program and if that fixes it, then you have found the problem. Now you might want to disable the spam filter or other part of that program that is the problem. In my experience with it, usually if I have the virus scan set up to ONLY scan for virus's, then it will be ok.

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Comment from Leo on 2008-06-29

2008-06-29T23:44:53Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

PLEASE read the article. You probably simply have your mail
program on your laptop misconfigured.

Leo

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFIaB5iCMEe9B/8oqERAjwqAJ0fBx4jUHxHHxAzIK4EN/e0NkcH2gCePvky
wd17WK2dSG2GdqLZ+gdbfgI=
=MO3K
-----END PGP SIGNATURE-----

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Comment from anthony stone on 2008-06-28

2008-06-28T17:33:12Z

i am running a shared wireless network,host pc running xp with laptop running vista can receive emails on laptop cannot send emails via laptop
keep getting error message 0x800ccc0d are they incompatible

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Comment from Linde on 2007-11-17

2007-11-17T10:56:18Z

See my commet above. Yes, it was the ISP server, they had not correctly configured access (gatway!) by DHCP. Your comment "simply a failure to connect" helped a whole lot, because it made me go on and on with the server people, and after three weeks they finally reconfigured, and now it is fine. Thank you!

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Comment from matt on 2007-11-08

2007-11-08T09:49:42Z

I have this error because I entered the pop details incorrectly. Every time I try to open Outlook express I get this message and then outlook freezes so I am not able to correct my error. Is there any way to alter the pop information I have entered without opening outlook express?

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Comment from Linde on 2007-11-02

2007-11-02T12:48:34Z

Great comment!
Would you agree then, that if this error occurred in my computer after the ISP Server has changed its settings, their settings might be just not right? Our network recently changed to having proxy-settings and automatic IP-Addresses and using a server machine. Would you be able to tell those nosebears how to configure port liberation in a way that allows me to use it? They say they liberated ports 110 (Pop) and 25 (SMTP), however, it does not help. 11004 continues. By the way, spybot also cannot download updates anymore, naming 11004 too.

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Comment from Ed Raymos on 2007-07-09

2007-07-09T17:30:58Z

Thank you, Thank you. I was just about to reinstall Windows. I could not retrieve my MSN email. If anybody is having trouble the new servers are POP3.LIVE.COM & SMTP.LIVE.COM
These servers replace the old POP3.email.msn.com
I'm glad I've found Leo... thanx again

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Comment from Dunny on 2007-06-19

2007-06-20T04:46:15Z

I installed Outlook Express 2000 on Windows Vista. Unfortunately, I typed the wrong name under the outgoing server (extra character). I went to properties for that account, changed it, but when I hit send receive, it is still looking for the first, erroneous name. I then removed the account completely, got out of Outlook, re-opened, recreated the account from scrath, but I hit send and there it goes giving me the 0x800ccc0d error because it still "remembers" the wrong name I entered originally, even though the account was deleted. Thanks for your help.

Dunny

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Comment from Ivor Duarte on 2007-05-29

2007-05-29T09:52:41Z

This error can arise because the automatic updating system of your antivirus has reallocated port 110 &/or port 25 to its own server. In this case you will get an error message mentioning the antivirus maker's server. Solution in this case may be to uninstall the antivirus and try a different one. I had this problem with AVG Professional, unfortunately after I uninstalled it the 110 error problem was still there because the registry settings had been changed by the antivirus programme. However my email did still work even though I had the error code 2/3 times a day. It is possible that your antivirus supplier could help you if they are prepared to admit there is a problem. Otherwise uninstall Outlook Express and reinstall it.

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Comment from joey salamanca on 2007-05-05

2007-05-05T20:51:48Z

i have encountered this error and ihave done all troubleshooting regarding server settings and account infor mation but still i have the same error. then i have experimentally turn off the antivirus and my outlook express works.

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Comment from Jeff on 2006-10-01

2006-10-01T11:54:02Z

I was getting this error almost daily and tech after tech at my ISP couldn't figure out why. A few of their suggestions would have been hilarious if I wasn't paying for a supposedly good service. Eventually, a supervisor figured out that as an anti-spammer measure, they count total numbers of recipients for the e-mails I send per day. Because I am in a private e-mail discussion group of 17 people and some days we post a lot back and forth, I was exceeding the limit and they were automatically suspending my sending of e-mails for a while. They agreed I'm not a spammer and raised my limit and the problem hasn't happened since. Their default limit was 250 recipients per day, but now I'm allowed 5000, which I'll never come close to. ZoneAlarm makes sure my system won't send messages to more than 30 people at a time, so even if my computer were infected (despite my firewall, AV programme, etc), the new limit won't be taken advantage of for spam. I don't know how many ISPs have that kind of daily limit, but no doubt some do. If others keep getting that error, it's something to ask tech support about, although if they're like my ISP, you may need to deal with a higher level tech or supervisor.

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Comment from Art Nelson on 2006-09-30

2006-09-30T21:29:20Z

I see the same error message about once a month.My POP servers are correct and I just reboot to fix this problem. I've always wondered why I have to resort to this procedure but it works.

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