Comments for Outlook error 0x800ccc0d - how do I fix it?

Comment from Willie Read on 2008-12-03

2008-12-03T11:57:28Z

Thanks Leo,one of the few problem solving sites that talks in plain English so that non techies have a chance of understanding.Very helpful.

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Comment from Bud Madson on 2008-12-02

2008-12-02T23:17:02Z

I have spent at least three hours with Comcast tech people. I no longer can get Comcast to connect with my Outlook Express 6. My problem is with my wifes computer which is Intel (R) Pentium (R) 4 CPU 2.66 GHZ, process ore speed 2.60 Ghz, Ram 512 MB, Windows XP Home, opeerating system version5.1.2600 which is automatical set to download Microsoft info. HOWEVER - this computer has been used in a little bit different ways as far as Outlook Express. At one time it contain over 3000 emails in the inbound box and pbly should not even worked. All of a sudden it quit connecting. Comcast suggest I take a portion of the 3000 emails and put them in a new file, I did. Shortly after that the 1700 emails in the in box completely disappeared. Now there should be no reason that it should not connect with Comcast. Instead all the emails seem to be going into the Comcast Web mail. This email is very confusing and difficult for my wife to operate and wants to get Outlook Express going again. I have looked at a bunch of cure-all programs and they seem to confuse me more. Is there another email program much like OE that you would suggest converting to. You have helped me before and I do keep fwdg you new letter of many of my email friends. Hope they get started with you. Thanks again. Bud M

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Comment from mommab on 2008-11-26

2008-11-26T21:40:51Z

not a comment but a question... i can not get my OE to open at all it doesnt do anything ..Plzz help me ?? wat do i do to get my mail back ?????

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Comment from Angel on 2008-11-18

2008-11-19T01:59:39Z

Hi' Mike im having the same promblem that Michael Savinda is having with comecast.net im using a desk top can you send me the steps on your website as well for error0x800ccc0d on how to fix it. Thanks so mush

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Comment from Sam Shaalulange on 2008-10-29

2008-10-29T09:55:33Z

Thank you very much for assisting me with the 0x800CCC0D error.After following the steps on your website,it now works like a bomb.

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Comment from Michael Savinda on 2008-10-10

2008-10-10T15:48:42Z

Let me try again. I get the error 0x800ccc0d on my e-mail. I have comcast internet. I've talked to several techs. They walked me through the set up procedure. No luck.Some times after setting up my account, I may get one e-mail, then I get the error. I have a HP laptop with Vista Home Premium
and a AWD 64x2 tl60 and 4GB ram

Mike

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Comment from Michael Savinda on 2008-10-08

2008-10-08T13:44:43Z

I get a error number 0x800ccc0d. I tried to down load REGCURE but it is only for 32 bit systems, not 64. HELP

Mike

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Comment from Gagik Antonyan on 2008-09-22

2008-09-23T05:56:05Z

I have LAN at home and W2003 with AD. It works no problem. I have decided to use W2003 mail service and installed that. My domain is mshome.net (a FQN is boss.mshome.net). I have users "master" and "slave" in POP3 server. I set in client (Outlook Express): Incoming Mail (POP3): mshome.net;
And Outgoing Mail (SMTP): mshome.net.
I set for Account name: master (or client). And I marked: My server requires authentication. And finally I have an error:

The host 'mshome.net' could not be found. Please verify that you have entered the server name correctly. Account: 'mshome.net', Server: 'mshome.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D.

So, how to solve this problem?

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Comment from Russell Taylor on 2008-09-16

2008-09-16T14:20:40Z

OK i have now fixed that however however when iam reciving emails people are calling me to say: Mail delivery failed: returning message to sender. However the emails do come through to me but they all semm to recive this message. WHAT AM I DOING WRONG

Regards

Russell Taylor

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Comment from Siya on 2008-09-10

2008-09-10T07:53:55Z

Leo i just wanna say i enjoy your Article especialy the one that says,What happened when i die it was very hot i even share it with my friends.

Thanks

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Comment from Prathamesh on 2008-07-15

2008-07-15T07:29:07Z

Nice article..
Very helpful in resolving issues.. Also there should be configuration setups for versions of outlook.

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Comment from Laurie on 2008-07-14

2008-07-14T17:10:10Z

I have worked with Outlook Express alot, and also with the newer version called windows mail on the Vista Operation system. I have found that when you use certain kinds of virus scan programs such as (Norton) that the program likes to change settings for you wether you want it to or not. When this happens, disable the program and if that fixes it, then you have found the problem. Now you might want to disable the spam filter or other part of that program that is the problem. In my experience with it, usually if I have the virus scan set up to ONLY scan for virus's, then it will be ok.

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Comment from Kevin McIvor on 2008-07-11

2008-07-11T15:56:22Z

Awsome ! Your article fixed me up. Thanks so much. I'm going to add you to my favorites.

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Comment from Laura on 2008-07-08

2008-07-09T03:28:39Z

I get this error message sporadically when sending email from Outlook Express. So sometimes it works, and sometimes it doesn't. I confirm that I am connected to the server. I've logged into my mail server using a web interface and have successfully sent mail from there, so I know the mail server is working. What can I do to figure out why outlook won't find the mailserver and send the email on some occasions?

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Comment from Leo on 2008-06-29

2008-06-29T23:44:53Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

PLEASE read the article. You probably simply have your mail
program on your laptop misconfigured.

Leo

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFIaB5iCMEe9B/8oqERAjwqAJ0fBx4jUHxHHxAzIK4EN/e0NkcH2gCePvky
wd17WK2dSG2GdqLZ+gdbfgI=
=MO3K
-----END PGP SIGNATURE-----

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Comment from anthony stone on 2008-06-28

2008-06-28T17:33:12Z

i am running a shared wireless network,host pc running xp with laptop running vista can receive emails on laptop cannot send emails via laptop
keep getting error message 0x800ccc0d are they incompatible

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Comment from carlene on 2008-06-23

2008-06-23T19:29:25Z

Hi
Iam working with windows vista- it has a windows mail similar to outlook but very user friendly. All of a sudden it is demanding passwords and wont accept them even though I checked on yahoo and they are correct

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Comment from lawana howard on 2008-06-20

2008-06-21T01:40:17Z

The host 'lawana' could not be found. Please verify that you have entered the server name correctly.
Subject '', Account: 'Lawana', Server: 'lawana', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

PLEASE CONTACT ME IF YOU CAN HELP ME TO CORRECT THIS ERROR. THANKS.

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Comment from Chris on 2008-05-23

2008-05-23T16:11:07Z

Leo,

While I'm sure this info has helped others it doesn't help me. I called up my provider and was on the phone with them for an hour trying to resolve this. And nothing worked. They had me do a ping on their system and that didn't come up I even pinged yahoo.com and couldn't get a response. What could posibly be going on.

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Comment from Peter Oyl on 2008-03-29

2008-03-29T12:49:56Z

Hi Leo,
I am living in college, and the darn people have setup fireballs to block desktop email clients such as outlook express and windows live. I typed telnet pop.gmail.com 995 on cmd. it says "connection failed". Any means to bypass the blocking???

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Comment from Max Mauchline on 2008-02-23

2008-02-23T11:24:53Z

All my settings are ok but Outlook Express only works if I cancel my Norton E mail virus protection. How should I solve this?

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Comment from w nagarajan on 2008-02-12

2008-02-13T07:28:17Z

The SMTP server returned an error.
Account : 'smma.dataone.in',
Server : 'smra.dataone.in',
Protocol : SMTP,
Server Response : 'Not Allowed',
Port : 25,
Secure (SSL) : No,
Error Number: 0x800CCC60
I am unable to send e-mails while i am receiving e-mails thro' outlook express. someone may pl help.

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Comment from Grant on 2008-02-08

2008-02-08T19:00:26Z

I have just run into this error myself:

The host ‘SMTP’ could not be found. Please verify that you have entered the server name correctly. Account‘POP3’, server: ‘SMTP’, protocol: SMTP, Port: 25, Secure(ssl): no, socket error: 11001, error number: 0x800cccod

However, the mail server settings are all correct. No changes have been made in Outlook or by the ISP. Has anyone found a solution to this error when its not the obvious 'wrong settings' issue?

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Comment from Sarah Johnson on 2008-02-05

2008-02-05T10:25:09Z

My ISP is Sky, and this email works fine with Outlook. However suddenly I am unable to send emails from our two email addresses re. our domains via Easyspace. Have spoken to them and they say the problem may be the ISP? Get this message coming up, have tried changing POP settings but still won't work?

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Comment from Jenn C. on 2008-01-31

2008-01-31T14:25:17Z

I changed the outlook pop account information from someone who used my computer intermittenly YEARS ago (really great knowing that my resumes are not being sent from me but from this jerk who changed it without my knowledge or consent) but yet the test emails I send from the pop still show coming from him.... what can I do to resolve this?

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Comment from Bob Woollum on 2007-12-09

2007-12-09T20:11:28Z

I cannot get OE to let me open any links that someont sents me.Please help if you can.Thanks you

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Comment from Linde on 2007-11-17

2007-11-17T10:56:18Z

See my commet above. Yes, it was the ISP server, they had not correctly configured access (gatway!) by DHCP. Your comment "simply a failure to connect" helped a whole lot, because it made me go on and on with the server people, and after three weeks they finally reconfigured, and now it is fine. Thank you!

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Comment from matt on 2007-11-08

2007-11-08T09:49:42Z

I have this error because I entered the pop details incorrectly. Every time I try to open Outlook express I get this message and then outlook freezes so I am not able to correct my error. Is there any way to alter the pop information I have entered without opening outlook express?

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Comment from Linde on 2007-11-02

2007-11-02T12:48:34Z

Great comment!
Would you agree then, that if this error occurred in my computer after the ISP Server has changed its settings, their settings might be just not right? Our network recently changed to having proxy-settings and automatic IP-Addresses and using a server machine. Would you be able to tell those nosebears how to configure port liberation in a way that allows me to use it? They say they liberated ports 110 (Pop) and 25 (SMTP), however, it does not help. 11004 continues. By the way, spybot also cannot download updates anymore, naming 11004 too.

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Comment from Thomas Matthews on 2007-10-29

2007-10-29T14:44:14Z

I don't know if my other comments made it through....but I get all the errors listed about 0x800cccod...I am a complete lost... I tried the fix you offer but it did not seem to help. Can't send messages to other yahoo addys....although I seem to be getting my pop3 from my yahoo mail plus account. Any suggestions on getting my messages to send to other yahoo addys? I am completely ignorant on all of this so please be simple with any answers you can offer me...Thank you very much Leo......Thomas

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Comment from Thomas Matthews on 2007-10-29

2007-10-29T14:16:34Z

The host '"pop.mail.yahoo.com"' could not be found. Please verify that you have entered the server name correctly. Account: 'pop..mail.yahoo.com', Server: '"pop.mail.yahoo.com"', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
An unknown error has occurred. Account: 'Yahoo', Server: 'http://us.mg1.mail.yahoo.com/dc/launch?.rand=7obhn5m2o2ja2', Protocol: HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12038, Error Number: 0x80004005
Unable to poll for new messages on your HTTP server. Account: 'Yahoo', Server: 'http://us.mg1.mail.yahoo.com/dc/launch?.rand=7obhn5m2o2ja2', Protocol: HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12038, Error Number: 0x80004005

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Comment from Ed Raymos on 2007-07-09

2007-07-09T17:30:58Z

Thank you, Thank you. I was just about to reinstall Windows. I could not retrieve my MSN email. If anybody is having trouble the new servers are POP3.LIVE.COM & SMTP.LIVE.COM
These servers replace the old POP3.email.msn.com
I'm glad I've found Leo... thanx again

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Comment from Dunny on 2007-06-19

2007-06-20T04:46:15Z

I installed Outlook Express 2000 on Windows Vista. Unfortunately, I typed the wrong name under the outgoing server (extra character). I went to properties for that account, changed it, but when I hit send receive, it is still looking for the first, erroneous name. I then removed the account completely, got out of Outlook, re-opened, recreated the account from scrath, but I hit send and there it goes giving me the 0x800ccc0d error because it still "remembers" the wrong name I entered originally, even though the account was deleted. Thanks for your help.

Dunny

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Comment from Ivor Duarte on 2007-05-29

2007-05-29T09:52:41Z

This error can arise because the automatic updating system of your antivirus has reallocated port 110 &/or port 25 to its own server. In this case you will get an error message mentioning the antivirus maker's server. Solution in this case may be to uninstall the antivirus and try a different one. I had this problem with AVG Professional, unfortunately after I uninstalled it the 110 error problem was still there because the registry settings had been changed by the antivirus programme. However my email did still work even though I had the error code 2/3 times a day. It is possible that your antivirus supplier could help you if they are prepared to admit there is a problem. Otherwise uninstall Outlook Express and reinstall it.

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Comment from joey salamanca on 2007-05-05

2007-05-05T20:51:48Z

i have encountered this error and ihave done all troubleshooting regarding server settings and account infor mation but still i have the same error. then i have experimentally turn off the antivirus and my outlook express works.

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Comment from Brian on 2007-04-04

2007-04-05T02:50:27Z

Had to reload complete hard drive of my laptop and now cannot send emails through my server. Have another 4 computers using same server in office and can put in my user name and details and send/receive through each of those but not my laptop. Have rebooted, have deleted all firewalls and virus software but still does not allow emails to be sent. Have deleted and re entered all deatils correctly and receives all but won't send. Message coming up is--- A time-out occurred while communicating with the server. Account: 'mail.xxxxxxx.', Server: 'mail.xxxxxx.', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19

Any suggestions?

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Comment from CLIFF on 2007-03-07

2007-03-07T23:59:47Z

I HAVE 4 COMPUTERS USING THE SAME EMAIL ADDRESS. ALL FOR CAN RECIEVE E-MAIL BUT ONLY 3 CAN SEND E-MAIL. ONE GETS MESSAGE: HOST 'SMPT.CHARTER.NET' COULD NOT BE FOUND

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Comment from Bob on 2007-02-08

2007-02-08T18:37:30Z

I REVEIVED THIS ERROR SIX TIMES IN THE LAST WEEK. i SPOKE TO THE ISP AND THEY WERE UNFAMILIAR WITH THE ERROR. WHAT CAN I DO????

Thanks

Bob

error

The host 'pop-server.si.rr.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop-server.si.rr.com', Server: 'pop-server.si.rr.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

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Comment from danny nicholson on 2007-01-20

2007-01-20T12:01:04Z

During the last month i went to India, i couldn't use my Outlook Express in the factory i stayed because it was an encrypted server. I have now returned to my home and i have 96 emails waiting to be downloaded to my inbox but it keeps reaching 22/96 and fails with the following error message:
your pop server has not responded in 60 seconds, would you like to wait another 60 seconds for the server to respond?
Account: mail.**********.com
Server: mail.**********.com

If i click "wait" then this message will keep re-appearing after every minute with no progress. If i then press cancel then my Outlook Express will return to searching for mails and find another 96 emails. When i start downloading them to my inbox they are the same emails i have just received. Then once i reack 22/96 the same problem as explained above happens. What can i do? Does anyone please have any advice for me?

Thank you

Danny

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Comment from vinod on 2007-01-10

2007-01-11T04:44:34Z

I had a error on while checking on mails this massage showing "The host 'pop.bizmail.yahoo.com' could not be found. Please verify that you have entered the server name correctly. account:'pop.bizmail.yahoo.com', Server: 'pop.bizmail.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D" please tell how to fix this problem

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Comment from Serg on 2006-11-10

2006-11-10T08:33:58Z

I have spoken to my provider and they put me back to there web site went through a couple of steps after checking my settings. I told them that I was running MAILWASHER and after We tried a couple of of other options I Un-Installed that particular program I was hopping the problem would be fixed. I sent my self a test message and it stil hasn't come through as I'm still waiting on others to come through, wich tells me that nothing has changed. Would anyone have any idea how I can fix this particular problem?

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Comment from Sorel-SK on 2006-10-22

2006-10-22T14:01:35Z

what can i do, if this problem continues after i have checked server name, account name and pass too and all are OK? and this dates are correct because in main PC (as server) in our home LAN they work.

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Comment from Chris on 2006-10-15

2006-10-15T22:53:35Z

I keep getting this error msg when attempting to send email:
Microsoft Outlook could not access the specified folder location. An error occurred that prevented the file C:\Documents and Settings\Gwen Dolmar\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst from being saved. Close and then restart all mail-enabled applications.

Any suggestions on fixing this annoyance would be greatly appreciated.

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Comment from Bernard Scotson on 2006-10-04

2006-10-04T20:56:55Z

I had this problem recently.Just to thank you for what has turned out to be helpful reply to your correspondent

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Comment from Jeff on 2006-10-01

2006-10-01T11:54:02Z

I was getting this error almost daily and tech after tech at my ISP couldn't figure out why. A few of their suggestions would have been hilarious if I wasn't paying for a supposedly good service. Eventually, a supervisor figured out that as an anti-spammer measure, they count total numbers of recipients for the e-mails I send per day. Because I am in a private e-mail discussion group of 17 people and some days we post a lot back and forth, I was exceeding the limit and they were automatically suspending my sending of e-mails for a while. They agreed I'm not a spammer and raised my limit and the problem hasn't happened since. Their default limit was 250 recipients per day, but now I'm allowed 5000, which I'll never come close to. ZoneAlarm makes sure my system won't send messages to more than 30 people at a time, so even if my computer were infected (despite my firewall, AV programme, etc), the new limit won't be taken advantage of for spam. I don't know how many ISPs have that kind of daily limit, but no doubt some do. If others keep getting that error, it's something to ask tech support about, although if they're like my ISP, you may need to deal with a higher level tech or supervisor.

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A comment on: Outlook error 0x800ccc0d - how do I fix it?

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Comment from Art Nelson on 2006-09-30

2006-09-30T21:29:20Z

I see the same error message about once a month.My POP servers are correct and I just reboot to fix this problem. I've always wondered why I have to resort to this procedure but it works.

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A comment on: Outlook error 0x800ccc0d - how do I fix it?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
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