Comments for Seagate FreeAgent Go - Portable USB External Harddrive

Comment from Jim Marris on 2011-10-26

2011-10-26T17:10:45Z

I use a Seagate Go Flex Home for 3 computers. Big Box setup...
A Memeo error occurs thus
Memeo Background Service.exe Application Error
"Instruction @ 0x74985dfe ref memory at 0x00000020 memory could not be read. click OK to terminate program.
Support wants me to uninstall the program..
As I did not setup the computers I do not wish to try to "fix" it as I do not know what is going on...and I have asked too.
So I "terminate the program" until it reappears sometime in several days.

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from Gabe Lawrence on 2011-10-26

2011-10-26T15:38:47Z

I like to mention this when the topic is about external storage. Be cautious when plugging and unplugging them. One little "tick" of static discharge on the USB port can damage them. In fact, I've seen static discharge damage computers through the USB port too. Always keep your fingers back a good distance. I used to be in the habit of "feeling" with my finger which way to plug in the cable or device into the port #who's idea was it to make that thing symmetrical anyway, didn't they learn anything from the PS2 connectors...but I digress#. Just be cautious. Two mobo's and one external USB drive later, I no longer put my fingers close to the port. Computer Habits 101...always touch the metal case to discharge any static before plugging in peripherals.

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from Skipperjack on 2011-10-25

2011-10-25T16:19:47Z

I've have a 1 TB Go-Flex from Seagate for a little over a year now. Having worked in the disk drive industry for 15 years (3 different companies-not Seagate) Seagate was always the top competitor and best engineered of all by comparison. HDDs are extremely high technology, and Seagate always seemed to have the best of all designs and well engineered quality. My Go-Flex is unbelievably quiet. I've never heard a drive as quiet as this one. How they've done it I don't know, but the only way to tell if it's running is to either hold it directly against your ear, or believe the lights. Great drive. I had difficulties when I first got it. Not the greatest of instructions, and extremely difficult to contact Seagate for help. But now, it works flawlessly (knock on wood).

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from Sha Rahim on 2011-03-16

2011-03-16T15:16:09Z

I plugged in my Seagate 500GB Free Agent Portable hard Disk and it doesnt even recognize it and I am even unable to find it in "my computer"

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Comment from Frank D on 2010-12-29

2010-12-29T17:15:43Z

@Shah Faisal: I had this same problem. I solved it by opening Start > Administrative Tools > Computer Management > Disk Management. Locate your plugged-in disk (the one with the problem), right-click on it and choose Change drive letter and paths. In the dialog box, click on either Add... or Change... (as appropriate) and assign a letter to the drive. Click OK and close the Disk Management window. You should be OK to go now.

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from Shah Faisal on 2010-11-10

2010-11-10T11:07:26Z

I bought Seagate 500GB Free Agent Portable hard Disk drive about a month ago.
Set up was easy and I moved all my music, photos & all my videos.
Today when i copying some data from it to another PC,
suddenly there comes a problem while copying that suddenly its icon vanishes from my computer,
i pluged it out after safely removes & tried to re-connect it again,
and then shows "external drive detected".but i m unable to access it because Its icon does not show up on My computer.
Now every time when i connect it, its light is glowing - but no icon displays & I cannot access it!! Please help.

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Comment from Mark on 2010-10-27

2010-10-27T17:09:23Z

I have installed my "Seagate FreeAgent" and it worked fine for a while now when I begin the download process the "memo board" says "please connect your storage device to resume backup"...what is that all about? it is connected and even when I run a device test the test reports that everything is working fine...????

Not sure what you're refering to when you say "memo board" - I presume that's supplied by the backup program you're using. Without knowing what program that is, I'd have you look at its documentation, or perhaps it's manufacturer's web site for support.

28-Oct-2010

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Comment from Joe on 2010-10-07

2010-10-07T19:11:01Z

i bought a seagate freeagent go 500gb drive last year.one morning i plugged it in and it came up as something else and wouldn't open.i bought another thinking it would recognise it then from the new one but it didn't.i don't recomend these drives.once the computer doesn't recognise them, you cannot download any drivers for them.

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from christy on 2010-09-20

2010-09-20T20:18:38Z

I just bought my 350 GB hard drive today and everything was working well until I got to backing up my files manually. It will say its backing up and less than 10 seconds later, it says it has completed backing up my files. Needless to say, the files are not there when I look for them. My files are simply not backing up. What is going on?

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Comment from Sukhdev Taneja on 2010-08-21

2010-08-22T05:34:56Z

I have just bought this external harddisk today from market. But My system cannot read the information on the my 500 GB Seagate Freeagent go external hard drive using the supplied USB cable. The external drive does not come up at all. Is a required driver missing out on my system? When I connect my 500 Gb Seagate Freegent go External Hard drive, it always ask for drivers and show message at last �The hardware was not installed because the wizard cannot find the necessary software.� I think that my Windows have some missing driver for this products. I have successfully running Freecom External 160 Gb Harddrive and Enter 2.5� HDD External Case without Drivers on my computer.
Please help

Depends on your version of Windows. Should work seamlessly with XP or later. Contact Seagate if you're running earlier - you may indeed need drivers.

23-Aug-2010

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from Maurie on 2010-03-02

2010-03-02T22:45:29Z

Recently purchased one of these Seagate 500gb drives for backup purposes and find it absolutely wonderful and easy to use, especially not having to use an external power source.

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Comment from Dave Bressette on 2010-03-02

2010-03-02T16:59:32Z

Will this work on windows 7 64 bit as is? Or do I have to erase the sofrware first? If I erase then will it work on win 7 64 bit?

The drive will work with almost any OS. The software that's included on the drive is not required to use the drive. I typically save it off somewhere and then erase it from the drive.

03-Mar-2010

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Comment from Richard on 2010-03-02

2010-03-02T16:49:34Z

I have three of these drives which I move between my 64 bit, 32bit and my laptop. They are wonderful - never any problems in swapping between systems, or your problem, June.

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Comment from Carl Jackson on 2009-11-26

2009-11-26T17:42:19Z

I use a Seagate Freeagent Go for my backup. Should I leave the Seagate drive plugged into the computer?I also use Win7 and it seems to work fine. I have not tried a restore.

There are arguments for leaving it plugged in (you don't have to remember to plug it in to backup), and for leaving it unplugged (certain types of failures could corrupt the backup), so there's no single answer here. I leave mine plugged in.

27-Nov-2009

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Comment from June Holt on 2009-11-24

2009-11-24T15:10:17Z

I tried the Seagate external drive, but my computer would not recognize the drive after the first use and would not back up my files because of "hidden files" in my system. I returned the drive and can't get the software off my computer. I uninstalled it, but the Seagate icon is still in the navigation. The program does not show up in my remove programs area. How can I get this junk off my computer?

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Comment from Steve on 2009-08-15

2009-08-15T18:37:26Z

I use Seagate FreeAgents to backup Windows 2003 Servers. I've tried other ext usb drives and have had problems. The FreeAgents work great! I do a complete backup each night (over 72 gigs) and it takes about 2 hours using Backup Exec 12.5. (Note: Seagate said they don't make an ext hard drive for Windows severs - but FreeAgents work great!)

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Comment from Susan on 2009-08-12

2009-08-13T04:11:53Z

I personally have a seagate and would not do without it! When I purchased it, my purpose was to put all my music, photos and pictures there. It more than came in handy when my computer was discovered to have more than 100 viruses!

Two important things to keep in mind:

1) the external drive could fail - it happened to me. That means that if your data is only on that external drive, you could lose it all. The solution: backup. Make sure you have at least two copies of your data on different drives and/or in different places.

2) viruses can and do travel to external drives. If your machine had 100 viruses, it wouldn't surprise me at all if some had migrated to the external drive, and then migrated on to the next system you plug that drive into. Recent viruses have been known to propagate this way extensively.

13-Aug-2009

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Comment from Robert ODonnell on 2009-08-12

2009-08-13T03:51:14Z

Hi Leo, I have a Seagate and was wondering. Can you save Appplication such as Programs. I want to move Photoshop and Dreamweaver to another machine? Help and thanks in advance...Bob

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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Comment from vincent on 2009-08-12

2009-08-12T09:28:57Z

Personally I can recommend the western digital passport drives.
Same concept as the freeagent and they work very well.
I use the included backup software which has saved my life on a couple of occasions :-)

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Comment from bill on 2009-08-11

2009-08-11T15:30:11Z

one of the comments said it would not work with 64bit. is the comment...
Works great so far BUT...3
I am using this hard drive to back-up my computer and so far it works great. The only thing that prevented me from giving it a 5-star rating is that software updates won't install on my computer because I'm running Vista 64-bit Home Premium. Seagate only supports Vista 32-bit. No where on the packaging or in the specs for the unit is this poined out, in fact it specifically says that it is compatible with Vista.

For the record: I do not use any of the software that comes with the drive. After archiving a copy I actually erase the drive before using it.

12-Aug-2009

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A comment on: Seagate FreeAgent Go - Portable USB External Harddrive

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