Comments for The contents of my inbox disappeared! Can I recover?

Comment from Penny on 2010-03-17

2010-03-17T10:39:14Z

I have an email account at work, and its on my laptop, however I took my laptop to be repaired and the company deleted everything on my computer therefore my email account had been deleted. I put the email account back on again, but all my previous emails/folders aren't there anymore!!! Can i get them back?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from maria on 2010-02-25

2010-02-25T21:53:13Z

hi, my outlook has disappeared. it says that problem occured try restarting or reinstall. When i look under the profile it is blank and wants me to add a new one. I dont want to do this as i want to recover my old emails - any ideas??

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Peter Chapman on 2010-02-25

2010-02-25T10:58:15Z

Outlook Express inbox gradually displayed fewer messages. Each time I looked there were fewer - down to 47 then 38, 32, 21 . . . . . 11, 9 . . . 3, 2, 1 then none.

They disappeared in date order - towards the end I could only see emails received last September.

But the files are still there because when I use the Outlook Express Search program and type in the sender and email title then it finds it and displays it.

I ran a Norton full scan that took more than four hours but after removing six cookies it found no threats.

I need help here

Peter Chapman

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Brian Mehl on 2010-02-23

2010-02-23T15:50:55Z

Move the inbox.bak and folders.dbx to another folder. Rename the inbox.bak to inbox.dbx. Then open OE and use the File->Import to import messaged from the moved inbox.dbx. The folders.dbx is important because it points to the inbox.dbx and other folders. If this fails use software available at www.mail-repair.com to recover missing messages.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Ivy Rivera on 2010-02-12

2010-02-12T21:12:09Z

I located the file. Outlook took everything and put it in an inbox.bak file. NOw: how do I put everything back again. I can do nothing with this file, not export, import, restore... Please send me some suggestions!

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from mlsarver on 2010-02-09

2010-02-09T21:50:35Z

for the past week my e-mail isn't there.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jose on 2010-02-02

2010-02-02T16:34:53Z

I have a problem my outlook express inbox.dbx file got to big and now it won't display my inbox emails when i open outlook express. How can I fix this problem?? Please help...

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from shilshia on 2010-01-15

2010-01-15T09:30:03Z

the problem with exchange server inbox is very genera. this may arrive due of error in exchange server. By using recover exchange server user can recover the Inbox problems easily. All Inbox errors are eradicated by by using the above software.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Sophia on 2010-01-12

2010-01-12T18:59:04Z

would someone capable of giving simple instructions to retrieve the messages which were in my gmail inbox?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jack Menashe on 2010-01-06

2010-01-06T19:27:49Z

If I delete an older work email account from Outlook, will I lose the folder & the emails?
Should I move the folders first to another location?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Carmen on 2009-12-14

2009-12-14T12:46:56Z

Thank you for this post. For the last week my emails in my inbox have been disspaearing. Thanks to your post I've just changed my View and all of a sudden I have hundreds of emails back in the inbox! Yay! Thank you again :)

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Joel Friedman on 2009-12-02

2009-12-02T18:35:57Z

Similar to another comment, I deleted an exchange server account that was no longer in use. Now all I see is the Archive folders. Anyway to recover the other folders? One folder was specific to a POP account and that is gone to, along with all sent mail. Thanks very much for any help.

Joel

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jim on 2009-11-16

2009-11-16T11:09:00Z

Hi, it just happened to me that my Outlook Express crashed in middle of receiving an email. I closed the program and re-opened, but no emails were in Inbox.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from sara on 2009-09-15

2009-09-15T16:16:54Z

help!! Please!

So like a dummy, I removed my old work Exchange Email server from email accounts. Figuring the email was stored locally somewhere.

Well, now, that profile is gone and i can't get to the email. Please help..i'll pay handsomely!
Sara

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from William on 2009-09-10

2009-09-11T01:35:10Z

Is there a "recover my inbox contents... for dummies??" I don't speak computer swaheelie and don't understand what you are talking about. Is there a simple version to recover my lost inbox...??

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Laney on 2009-07-02

2009-07-02T21:28:06Z

OE 6 was compacting files when power went out and computer went off. When I next opened OE, all emails in the Inbox from 5/28/09 thru 7/1/09 are missing. Anyone know any way I can recover these emails?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Sonia on 2009-05-11

2009-05-11T13:24:16Z

Hi, I moved Inbox mails to some other mails after that Subfolder mails i am able to view but inbox mails i cant view please Any body help ASAP.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Neil Elliott on 2009-02-20

2009-02-20T09:15:25Z

Hi, it just happened to me that my Outlook Express crashed in middle of receiving an email. I closed the program and re-opened, but no emails were in Inbox. No other folder nor the Address Book was affected. I looked in Identities folder and the Inbox file is still there, still having its 300 MB. However, all my attempts to get those emails out of the file failed. What should I do?!
The biggest setback here is that I do not have any bak files in my system as the were deleted off the system.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from pisey on 2009-02-09

2009-02-10T07:39:10Z

I have a lot of email in my inbox. I want to keep the old email, but I donâ€™t want to show it in the inbox. What should I do?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Kim Harris on 2009-02-09

2009-02-09T14:26:11Z

Upon manually compacting ,using windows Xp,my entire In -box ran off somewhere and has got lost.New emails still come through to my inbox but the "old" just seem lost.Any ideas?.I run AVG anti virus
Thanks Kim

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from joseph on 2009-01-28

2009-01-28T18:50:17Z

it looks like somebody was fiddling with my pc and i cant read my e mails please help to recover my settings

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Nancy Brumley on 2009-01-22

2009-01-22T15:20:43Z

I have compact my mails on outlook express. Now i dont have mails on the .dbx files. I want to extract to my cpmpacted files. Now what should i do to restore my mails?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from swash on 2009-01-12

2009-01-12T10:09:37Z

I use MS outlook 2007. I have created a separat pst file where I move my emails from my default pst file.

the problem is after I move my emails from my default pst file into the created/attached pst file, the emails are removed after sometimes. However I can see the number emails and folder size is correct but I don't simply see emails :(. your help will be very appreciated :).

best,

Swah

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from mark jackier on 2008-12-08

2008-12-08T18:10:10Z

My email inbox messages disappeared after a window popped u and asked me if I wanted to compact my messages; just the inbox messages were gone; not the sent or deleted. I use outlook express XP

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Nick on 2008-12-05

2008-12-05T14:57:49Z

All contents of my inbox have dissapeared does anyone know how i can retreive them , i have read article but everything i try doesnt seem to work
many thanks

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from sam frutz on 2008-12-02

2008-12-02T21:18:04Z

is there an answer to Ken at September 4, 2008 problem I had the same problem 2 times how do I recover my emails needed so desperately

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Kim on 2008-11-16

2008-11-17T07:10:37Z

I was able to find an Inbox.bak in my recycle bin, restored this file, rename my current inbox.dbx to inbox2.dbx and renamed inbox.bak to inbox.dbx. Launched outlook express and my inbox was restored to when a compression was last run. Luckily for me I only lost todays mails.

Kim

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Becky Roberts on 2008-11-13

2008-11-14T04:22:17Z

I have a similar problem with messages in my inbox disappearing. I use Windows Mail and have Windows Vista. I have had this computer for over a year, but this problem started about 3 months ago. For example, I will get 10 new emails, I open them all, but a few of them I want to keep and reply to, but first I needed to look at some emails in another folder. If I click on any other folder or close my email, when I return to my inbox to reply, all of the emails are gone. I have no idea where they went. However if I right click on the inbox and then click on properties, it tells me that there are 337 emails in my inbox, but in my inbox there is NONE, ZERO, NADA, so what is going on? It is like when my emails disappear they go into another inbox and have just been accumulating, because I can't get to this other inbox. I know this sounds strange, but it is a fact and is EXTREMELY ANNOYING. I have had several what I consider computer people and they couldn't figure it out either. Can you or anyone help me?
Thanks,
Rebecca Roberts

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Munim on 2008-11-12

2008-11-13T05:18:51Z

I have compact my mails on outlook express. Now i dont have mails on the .dbx files. I want to extract to my cpmpacted files. Now what should i do to restore my mails?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from cs jones on 2008-10-24

2008-10-24T17:12:34Z

outlook express inbox mail disappeared

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Mahesh Gangwani on 2008-10-15

2008-10-15T09:49:58Z

Can you let me know, as to how can I solve the problem of missing emails from the Inbox, what I forsee is the Inbox has the maximum capacity of 2 GB, that is the reason. How do I recover the mails, I can see them in the D drive in Inbox but cannot open from there.

rgds
Mahesh

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Mike Taylor on 2008-09-22

2008-09-22T18:12:51Z

I removed an email account from Outlook 2003 because I was adding a new one. When I sent and received messages the new one was correct, and the old one didn't work anymore, which is why I clicked remove. This subsequently deleted all my saved emails. How can I retreive an email account I have removed?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jim Beaver on 2008-09-13

2008-09-13T19:44:00Z

Weird variation of this problem, with OE in XP. In the middle of some activity, suddenly the contents of my Inbox disappeared (no other folders were affected). The weird part is that the Inbox still shows the same number of unread emails, and when I download new email, the number increases, but those emails are invisible, too. So it seems in my case that the emails are there, they're just invisible. What's up with that?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Sinsook on 2008-09-09

2008-09-10T05:34:11Z

Using Vista/Home/Windows Mail.. Contents of Inbox havde disappeared. If I receive new mail, it is visible in the Inbox but if I reboot, it also disappears... View setting is correct.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Pamela on 2008-09-06

2008-09-06T07:39:52Z

our inbox contents also disappeared (Outlook/ Vista) and I found another 'bar' underneath the standard column headings which said:
Contents none (26 items)

I tried to highlight this to copy it and then a +/- sign appeared and so did the contents of the mailbox. I could then click the +/- sign to make the contents appear and disappear at will. Now I've left the mailbox alone for 10 minutes or so and the 'Contents' bar has totally disappeared.

No idea why it appeared in the first place and no idea why it disappeared. but this may help someone else with lost mailbox contents.

Pamela

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Ken on 2008-09-04

2008-09-04T23:32:00Z

I am having similar problems.I use Windows XP with Outlook Express as my e-mail handler.The last 2 times the computer has asked me if I wanted to compact files to free up disc space I have said yes.First time I lost all messages in my inbox from 5/11/2008 to 6/29/2008.Last night I lost all messages in my inbox from 6/30/2008 to 9/4/2008.Before the last 2 times the compaction process has given me no problems.I noticed that the small window said "compressing" then after that another small window said "deleting".No other folders were affected.Inbox.dbx file does not contain the missing messages.Archive folder does not contain the missing messages.Recycle bin had a Inbox.bak file of 528,000kb modified 9/4/2008 at 12:15 am, exactly when this happened but right clicking to restore it produced no results in Outlook Express.I am happy others are having this exact problem because maybe someone can figure out what is going on.It is apparently a recent problem and is perhaps Microsoft related?I am running Norton anti-virus.I will be happy to supply any additional information required to solve this problem but I have pursued the possible solutions detailed at the beginning of this page to no avail.I am not missing any folders,just messages. Thanks

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from pam on 2008-08-14

2008-08-15T02:17:19Z

I was setting up a new machine running Vista - usually I use Outlook Web Access but on my desktop was an icon for outlook - I clicked on it and followed the setup directions and now all my email is in this outlook on the local machine not on OWA. is there a way I can get the outlook on my computer back to OWA? I travel around alot so OWA works best - any thoughts? Thanks

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from EdiG. on 2008-07-30

2008-07-30T15:22:36Z

Hello Leo, Before I begin let me say that I am a layman but a great robot in that I am able to follow directions very well, with that said, yesterday morning I was cleaning out spam and junk mail from all my email addresses in my Outlook 2003. While I was doing it somehow I must have deleted the stuff in my Outlook AOL inbox, as well as the AOL inbox online. There are some vitally important emails that I havenâ€™t answered in there yet. And before you ask I pretty much purged my deleted messages. I think it's still on the hard drive somewhere. I checked the recycle bin and no luck. I went on line to AOL mail, and tried to undelete recently deleted, no luck. So far I canâ€™t find it. How can one recover this file/folder? What about a restore point hiding somewhere in my computer.

I have not yet rebooted since this happened, ironically I begin my day by rebooting to help speed up my turtle of a computer. I also have not purged anything since this incident. Help!

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Buffy on 2008-07-25

2008-07-25T14:23:03Z

Hi - this exact same thing happened to me - I booted up and my inbox was empty and all the folders within my inbox - all the emails I have ever received and wanted to keep. Eventually, I think we found them in the Recycle Bin - we clicked on 'Restore All' - they have come out of the Recycle Bin but not appeared anywhere else and we can't find them anywhere? How can such a terrible thing happen so easily? Sent, Archive etc are all still there. Thanks

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from steve on 2008-04-10

2008-04-10T12:15:31Z

Hi Leo

can you help please ?
The contents of my inbox disappeared one by one before my very eyes.

new e mails also disappear.

I'm on vista home

any ideas ?

thanks steve l

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from nick on 2008-03-21

2008-03-22T06:20:18Z

My inbox desappeared, but sent items and deleted items are still there.
It happend after a small rectangular window poped up ofering to compact the outlook express and free disc space. I clicked OK, the compactification started, and after that I lost the inbox.
I can receive new e-mails.
What can I do to recover the old e-mails?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Bill on 2008-03-14

2008-03-14T15:14:34Z

Check your recycle bin. OE moves your old inbox file there. Right click and restore.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jessica on 2008-03-08

2008-03-09T02:24:58Z

Hi Leo,

I've read through every comment on this article, and none of them have proven useful to my situation.

This morning I restarted my computer when it froze during the download of an email in Microsoft Outlook Express 6. When the restart was completed, I opened Outlook Express to find that none of my existing subfolders in my inbox were there, and I have none of my received emails at all. All of the deleted, sent, and draft messages are here, but nothing else.

I am the only user of my computer, and therefore the only identity in Outlook Express is my own. I ran the "search" application for any .dbx file extensions in the computer, and nothing was found.

Not to sound whiny, but all of the information I've received about school trips I've been planning to Europe is missing, as are all scholarship and university information I've kept for my students to access. Close to 1'000 other emails were deleted as well, though those emails were of slightly less importance.

If there is any way to retrieve these lost emails, I am certainly eager to try it.

Thank you,
Jessica.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Joe Campbell on 2008-01-11

2008-01-12T06:39:36Z

I purchased DBXpress and it found the files on the disk and the messgages are now back in OE inbox folder. YEA

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Joe Campbell on 2008-01-08

2008-01-09T03:23:14Z

I have lost part of my inbox messages. Everything from 3/26/07 to this morning 1/8/08, 7:21 am. OE was open but gave an error when I tried to "send/receive". So, I closed the program to start fresh and got the "compact to save space" message and I unfortunately said ok to that. When I reopened OE I was missing the large block of messages. I have searched and found the .dbx files and location for the stored messages, etc. I have been unable import any new messages by renaming files etc. I also searched for inbox.bak files and didn't find any. I also tried restoring my system to yesterday. Are there any other suggestions?? Thank you very much.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo A. Notenboom on 2008-01-07

2008-01-07T19:07:44Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Perhaps check your junk mail folder?

Leo

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFHgniICMEe9B/8oqERAq9qAJ9O9a6LeEFiMRfe37L3bEIp7QRAQACfb7zn
n65HhNnUpvcyVZI1MhWPJ8U=
=Xi1D
-----END PGP SIGNATURE-----

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jeffrey on 2008-01-04

2008-01-05T01:36:59Z

please help, i have been missing my new messages from December 2, 2007 onwards, i can see that i have new messages and the outlook is downloading it, but when i check my inbox, theres nothing new, no new message is in my inbox, i try the solution in this forum but it doesnt' work for me, please, kindly help me
- Jeff

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jeffrey on 2008-01-04

2008-01-05T00:49:57Z

Please help, i had same problem with

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from E. Berry on 2007-11-29

2007-11-29T15:01:28Z

I recently had the contents of my OE 6 INBOX disappear, my personal OE 6 folders and contents were still intact. The 222mb Inbox.dbx file was located in the identities folder as expected, however a new dbx file emerged "Inbox (1).dbx". I closed OE, deleted the "Inbox (1).dbx" file, renamed the old "Inbox.dbx" file to "Inbox (1).dbx" and reopened OE to find my Inbox contents were back. Saved money not having to go to third party software to recover.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Vaughn on 2007-09-11

2007-09-11T14:35:36Z

The Archive folder in Outlook 2003 was set up on an XP machine but it displays above the inbox folder for about 5 seconds then disapears. How can I resolve this problem?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Swish on 2007-08-29

2007-08-29T23:21:03Z

Today I decided that I would use Outlook on my local computer to access my Outlook account from work. I am running Outlook 2003 on XP at home and we are running Exchange Server 2003 at work. I set up a new email account and put in the server information and my account info. Everything seemed to be working fine until I noticed that email was appearing on my home computer, but disappearing from my work computer. It only seemed to have happened to my "inbox" and not the other folders. The rest of the folders are duplicated on both machines as I intended. Does anyone have any clues as to how this happened and how I can recover my inbox at work.

Thanks,
Swish

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Ed Maltas on 2007-07-15

2007-07-16T05:44:18Z

Please help. I'm using Outlook 2002, and my file size is 1.5 mg, not 2.0 and after about 3 minutes of starting Outlook, none of my folders are accesible - I get a gray screen that says folder can not be found. I can exit out, and go back in, and all is OK for a 3 or so minutes and then the same thing happens.

Please help.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Nicola on 2007-07-13

2007-07-13T15:24:32Z

Thank you!

My messages from over a week ago suddenly started disappearing! I turned out I had somehow made the view "7 days." When I unchecked it, they all reappeared.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Dan G. on 2007-07-01

2007-07-01T14:58:08Z

When I opened Outlook Express today, every file in my inbox was missing, except for the two new e-mails which I received today. I checked to make sure that I was using the proper identity. I tried using the OE-Mail Recovery utility from the internet, but it would only retrieve the two new e-mails. When I found the Inbox.dbx file, it was only 137 kb. Do you have any ideas on how I could possibly recover my 3 years of lost e-mail?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Victoria on 2007-06-22

2007-06-22T18:37:01Z

Many thanks to the "Ask-Leo" website and John Mosby's info concerning restoring Outlook Express e-mail messages. I thought I'd lost a year's worth of saved e-mail's. I patiently used his directions, and after locating the *.bak and *.dbx, using 'search files', with the advanced option of finding 'hidden files', was able to find and restore my Inbox and messages. I think I'll save the older messages to a back-up file now, or never use 'compact messages' again! The information provided here was much easier to find and follow than the Microsoft support website. Again, many thanks. :)

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from jeff marc on 2007-06-18

2007-06-19T01:16:14Z

OK, i found my inbox.dbx file, its 347767k and the only one on my c:, no other inbox anywhere , even when serached for as inbox.*.
But suddenly my inbox only shows the most recent 39 emails!
I tryed importing the inbox.bdx into another computers outlook express folder and it only imported 39 messages for this 347767k file!

Is there some way to read all the messages that are in this .dbx file again, i have emails for over 2 years in there, some email addresses i can't get anymore are in this folder.

I tryes all the stuff in the comments above and nothing has worked for me.

HELP LEO!
thanks

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from prakash kunder on 2007-06-16

2007-06-16T11:20:33Z

I have missed mail from November 06 to 13 June 07,kindly suggest me some solution.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from David Collins on 2007-06-07

2007-06-07T19:13:44Z

Hi I had the same problem with outlook express and used Mike's solution above which worked. Thanks very much. It seems that outlook express has a maximum storage limit and then starts a new folder. The old folder is still in the hidden files. So I just renamed as in Mike's solution. I have an older version of outlook express so the folders were just called Inbox and Inbox (1). I had to rename Inbox as Inbox (1) having changed the name of Inbox (1) first of all so It would not delete any of the files. I then set to work to delete much of my old Inbox should the maximum be reached again.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Robert Crossley on 2007-05-26

2007-05-26T11:12:56Z

With respect to the contents of the inbox disappearing on Outlook Express you can go to views Views >> Current View >> Hide Read Messages I had activated this accidently, causing my inbox contents to disappear. Easily resolved.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Sanjay Chauhan on 2007-05-25

2007-05-25T10:19:08Z

Hi,
Frequently I do face problem in my outlook express and MS Outlook. Suddenly my all mails goes disappear. and no new mails can download in inbox. then I have to remoove all folders from identities then I can download but by old mails never recovered. Its happening always there is any ristriction of no of emails in a single identities. Kinldy help me.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Frank McKay on 2007-05-17

2007-05-17T13:52:26Z

I have read and unread amounts that show on the bottom of my inbox in my Microsoft Outlook. They have disappeared. How do I get this feature back?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from John Mosby on 2007-04-26

2007-04-27T01:50:47Z

Further to my e-mail earlier this evening and combining the info in the original post at the top with info from some colleagues, I managed to restore everything. I located the dbx folders (by using the normal search facility with 'advanced' to make sure I saw the 'hidden' files). Sure enough there had been a new file created called Inbox.bak (the missing e-mail section created during a spontaneous compacting). To get the missing e-mails baack, I simply renamed the Inbox.bak file as Inbox.dbx AFTER renaming the 'current'/new Inbox.dbx as something else (effectively just swapping the two files back). Hope that info helps anyone findign this.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from John Mosby on 2007-04-26

2007-04-27T00:38:17Z

Read the piece at the top (very informative) but still have almost exactly the same specific prob as immediately above. After on brief problems today displaying content of e-mails, suddenly there's no e-mails between May of last year and today at all, though plenty before that still left. I DID have a ton in the Inbox and had started to weed out all the useless e-mails recently. I do remember that this happened on an old desktop years ago, but not sure how I got them back. I'm currently running Windows XP / Outlook express. ANY and ALL assist gratefully received.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Savio on 2007-04-18

2007-04-18T13:49:23Z

Hi Leo,

I have a problem to the one that Kathleen had.

I am unable to see any mails in my inbox from Novembr 26,2006 to April 17, 2007.

Today, I had opened my outlook express...and could see the indicator of the unread mails increasing in my inbox.

As I clicked on the 'view mails'link....all mails in my inbox from the last 5 months just vanished.

I continue to get my mails and can see all mails before and after the above mentioned dates.

Any suggestion to recover my mails?

I have tried importing it from 'inbox.dbx'. ...but I haven't got the missing emails.

All my views etc are correctly enabled.

Thanks
Savio

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Mike on 2007-04-12

2007-04-12T18:36:30Z

I just encountered this problem as well. I tried everything from recreating the account to detect and repair, scanning for viruses and reinstalling Office 2003. Email was just not there but if i did a search for a peice of email it was right there in the inbox just was not showing up, invisible. I was able to resolve this problem by doing the most simplest thing. Clicking on the Received header bar. all my email came back. Not sure why but this is a true story.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from chris on 2007-03-07

2007-03-07T16:19:23Z

I had a similar problem - my OE inbox simply disappeared. I just managed to get into the folder (which was hidden) and find the file, which obviously went over the 2gb limit, causing this problem. What I want to know is this - how do I get these e-mails from the inbox.dbx file when I can't open the file because it's too big?
Thanks

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Kathleen on 2007-02-22

2007-02-23T06:53:20Z

Tonight I downloaded 45 new messages (POP3) to Outlook Express, but when I clicked the link to view my inbox they all disappeared (along with every message in my inbox that was dated later than 9/26/2005).

This is not a problem with view. I'll double check the settings and try some of the recovery methods that you suggest.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo Notenboom on 2007-02-12

2007-02-12T18:39:58Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

MOST free email providers will remove account after some period of
inactivity.

If this is for your Hotmail account, then you want this article:
http://ask-leo.com/messages_deleted_on_hotmail_can_i_get_them_back_somehow.html

If this is some kind of email account provided by the university, then
you need to contact the university's IT department, or whereever you got
the account from.

Leo
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (MingW32)

iD8DBQFF0LRaCMEe9B/8oqERAuVGAJ96UQBPV6qchT7csnQeG6ZLSFUgGQCeOfSF
uX/dBJJ+xqENMMOXd7EMIJ4=
=patl
-----END PGP SIGNATURE-----

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from LDIMOSES on 2007-02-12

2007-02-12T18:26:42Z

The last time I used my email account was just before Christmas. Upon logging in today 12/02/07 I was greeted with: 'Congratulations, your account has bee reserved for you'. I continued only to be directed to a new account. I need my old one. It got lots of stuff for my university course. I'll die if I canâ€™t get my old or recover the contents of my mailbox.

Iâ€™ve read your answers but none exactly addressed my problem. I use the universityâ€™s network computers and I can log in from anywhere which means searching hard drives is out of the question. I suppose things are saved on uniâ€™s server? If so, how do I go about recovering my stuff?

Iâ€™m sure Iâ€™ve been given a new account; what happened to the old one?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Chris on 2006-12-19

2006-12-19T14:30:46Z

Hi,
i deleted myself by mistake my own inbox Outlook Express!!
Is there any chance i can recover it ?
Thank you very much for your answer!
Chris

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from fabio on 2006-11-30

2006-11-30T16:11:31Z

Very Very Usefull.
Thanks a lot!
Solved the problem and customer satisfied

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Greg on 2006-11-08

2006-11-08T21:41:02Z

Hi
Messages in my "Sent" Folder disappeared but not all of them - I still have a message sent today and messages from 2004 until Feb 2005. Everything from Feb 2005 until yesterday disappeared. Any ideawhat happened? I haven't made any backups - I was going to do it today :-( I would appreciate if you could help me. Thanks a lot !

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jill on 2006-09-13

2006-09-14T01:35:14Z

Lost my Inbox, too. . .after 7 years of Happy Happy Outlook Expressing. . .
Just disappeared. . .and all that was in it.
Even the icon on the side that says "Inbox" is gone. . .Have tried all the suggestions above. .to no avail . .

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from CK on 2006-08-28

2006-08-29T03:32:18Z

Regarding "Another very easy trap to fall into that might cause messages "disappear" is to simply have an improper view applied."

How very true. After a few years of running OL, and more than a decade of running OE, I had no idea of what the problem may be. Applying the above solution fixed the problem of not seeing any messages in the most important folder I keep. I had given up trying to find the solution.

Thank you!

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Richard on 2006-08-12

2006-08-12T11:39:16Z

Just logging another inbox disappearance here. Mine disappeared on July 28th (as did some others I've read about lately). In almost 20 years of using various incarnations of Windows this has never happened to me before, even back when hard drives were really 'delicate'.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Heather on 2006-07-24

2006-07-25T02:58:13Z

Overnight, a lot (about one third) of my emails disappeared from my Inbox in Outlook Express. No rhyme or reason as far as what date (five from yesterday alone) and they are nowhere to be found. Some of them date back as far as 2003. I had a tech guy here this morning who was flummoxed and rang another two who had never heard of it either. I've checked the event viewer to see if there was a problem, that's all fine. Nothing else touched in any of the other nine or ten folders I've got. The backup only went as far as June...and of those I reimported, most say "Outlook Express encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again." As my memory and disk space is fine...I'm at a loss. The whole folder is about 300mb, so falls within what's acceptable in size.
It's not been archived, nor did the folder disappear... just some 250 or so emails vanished. I've had pc's for many years and always used OE - never had a problem like this. Any help as to what might have happened would really be appreciated!!

Cheers
Heather

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from ard on 2006-03-12

2006-03-13T05:58:42Z

OK I'll try to give detail, even if it may just appear significant and be coincidental.

The only different thing I did was do a scan with "spybot search and rescue" which I hadn't done before on this hard drive (new as of about a couple of months) It found somethings for which deletion was recommended... I complied.

The next time I went to my outlook express (not immediately after) there was nothing in my inbox. But my delete-box and my sent-box were still complete, so I figured that it had just been my inbox. That was about a week ago.

I have many other folders and went into one of them tonight and lo and behold, it was empty too! I checked them all and found only 2 (of 22) of the additional folders and sub-folders still had their contents. Which is even stranger! Why were some spared???

I'm miffed. Was it my doing? Yesterday my antivirus program (antivir) detected something [TR/Java-ClassLdr.C]which I deleted but this was after the fact. Or was it?

What d'ya think?

ard

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from sarah on 2006-01-22

2006-01-22T17:44:21Z

I already renamed the corrupt folder - is there any way to recover the messages that were lost from doing that?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2005-11-24

2005-11-25T06:48:28Z

Is that true for all mail, or just from some people? ANd what mail program do you use?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from perry on 2005-11-24

2005-11-24T14:35:44Z

when someone sends me an email it arrives but the there is no text in the body of the email.
I can see who it is from what time it was sent ect but that is all.
any ideas?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Phil Blackburn on 2005-11-10

2005-11-10T13:28:24Z

Something I have found helpful under Windows XP is to check the disk for errors. The OE Inbox seems particularly prone to getting hit by file inconsistencies, even under NTFS.

To do this you need to open My Computer, right-click the C: disk, select Properties then the Tools tab and click on Check Now. Tick the option that says Automatically Fix File System Errors and then click Start. It will tell you that it cannot run and give you the option to run the check when the system next starts up. Click Yes, then shutdown/restart the computer. During the startup it should run a disk check and tidy up any inconsistencies. Sorry this is so convoluted, but I have not been able to find a more direct way of doing this.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2005-10-23

2005-10-24T04:16:11Z

You didn't say what mail program you use, so there's no way to answer for sure.

In general, the answer's no, but check with your email program's vendor as well if you can.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from faruk on 2005-10-23

2005-10-24T01:33:57Z

My problem is I have deleted my profile.

I can recover all my emails but all of my email accounts are missing. Is there a quick way to recover them without going through the add email process please ?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from kdkat on 2005-09-23

2005-09-23T07:02:16Z

I see questions but few answers. I was sorting emails when computer crashed (Win98SE). Had to nd task and go back to find inbox empty of all emails except most current 3.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2005-09-09

2005-09-09T16:09:07Z

Try this article: http://ask-leo.com/how_do_i_resolve_my_msn_hotmail_sign_in_problems.html

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from sylvana on 2005-09-08

2005-09-09T06:29:48Z

my problem is that ia can no more get access to my inbox.... do help please very very urgent!!!

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2005-08-25

2005-08-25T16:47:10Z

Typically it's over agressive spam filtering on the recipient end. This article may help: http://ask-leo.com/why_am_i_not_getting_the_email_i_signed_up_for.html

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Shiva on 2005-08-25

2005-08-25T15:16:31Z

I am facing a problem of Missing mails. exchange log says mails recevied from external world and delivered to the respective users. but the user not received the mails and sender also doesn't get a NDR mail. I am not able to locate mail on the exchange sever 2003 also.

Anu suggestions pls

very very urgent

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Nicole on 2005-08-22

2005-08-22T18:52:37Z

None of these suggestions work. I tried to "compress" my Outlook (5.0.6 for Mac) and lost the last 7 days worth of emails as well as many of my Address book contacts. The strange thing is that it seemed to "revert" back to an older address book (everything I had added was gone, everything I had removed a year or so ago was back!) I only have one identity, so that's not the problem.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from John on 2005-08-14

2005-08-14T23:13:00Z

Dear Leo
I run OE6 on 98SE. I suddenly lost all my emails from all my folders. I also lost all the folders, other than the defaults, as well as all my message rules. My mail accounts are still there and OE seems to be now running normally given what I've lost.
The dbx folders (including non-default folders I created) are still there in the Store Folder under the maintainance tab. But if I try to import them I get a message reading: "The specified message store could not be opened. It may be in use by Outlook Express." and "No message could be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open."
I don't have any other applications open which would obviously use email files. I tried copying the dbx folders to another folder but had the same messages when I tried opening the files from that folder.
I've tried all the View options mentioned in this thread without result.
I used to run McAfee but haven't for some time and I think that all parts have been removed - I understand that can sometimes cause problems. I now run AVG anti-virus and a Zone Alarm firewall. I'd be extremely grateful for any help,
Best Wishes
John

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from stephen wanda on 2005-07-10

2005-07-11T06:47:51Z

my dbx folder seems to have mails it has 345mb size but in the outlook inbox has nothing

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Heidi on 2005-06-17

2005-06-17T21:46:57Z

I recently decided to 'trial' Peoplepc internet, and when I loaded the software from the trial disk it overrode my existing Outlook Express files and I've lost a years worth of emails/addresses, etc that I recieved through my Verizon account. I've looked at identities and accounts in the Outlook Express files and verizon seems to have disappeared. I just did a files search looking for .dbx files but found nothing. I've looked in the recycle bin and nothing... Did I just not say yes at the right moment during downloading peoplepc. or has anyone else had this problem? Any ideas where else to look? Heidi

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Juan on 2005-06-10

2005-06-10T22:15:47Z

Geeeze...today is June 10th 2005...
I was checking my email on outlook express v6 this morning and all my emails were gone from my inbox...there were some left in my sent forlder from a certain date back...my email system seems to be working fine ...I have recieved mails since then and they are in my inbox...What could have happened to my mail....I have made sure there were no rules and have done extensive searches in my hard disk for any trace of them...nada....
has anyone resolved this problem or have a clue as to what this is? please help, I am so worrie that some one hijaked them....

Juan

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2005-06-09

2005-06-10T04:16:35Z

I'd wait for the problem to clear up, like the error message indicates.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Kevin on 2005-06-09

2005-06-10T04:12:34Z

When trying to log onto my hotmail I receive the following message:

What Can I Do!!???

Account Temporarily Unavailable

We apologize, but your account is temporarily unavailable. This delay does not affect the entire site or result from any problem specific with your account however the server that holds your account information is temporarily unavailable. We do not expect this delay to last much longer, so please continue to check our site for your account status.
We will do our best to make your account available as quickly as possible. We appreciate your support, and sincerely apologize for the inconvenience.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Bhaiya on 2005-06-09

2005-06-09T16:15:16Z

Hotail- INBOX
The messages form INBOX (checked /unchecked)disappers immediately / after one day.
This causes great inconvinience.

please rectify the problem.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2005-04-15

2005-04-16T02:39:47Z

A reader alerted me to one idea, so here's a new article: http://ask-leo.com/why_is_my_email_being_immediately_deleted.html

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from jule on 2005-04-15

2005-04-15T17:29:53Z

my hotmail goes straight into the trash can instead of inbox can you tell me why

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from azamber on 2005-04-14

2005-04-15T04:38:12Z

I am using the latest version of OE and I had a bunch of emils in my inbox this morning. When I got home, my computer was frozen, I restarted and my inbox was empty. Tried extracting the contents of inbox.dbx with dbxtract, but it was empty too. This sucks, it appears that I cannot recover my inbox, but I find comfort that I am apparantly not alone. At least I know that now, my important emails will have message rules guiding them to the proper folder to prevent this loss from happening again.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Mansoor on 2005-04-11

2005-04-11T10:23:50Z

I am using outlook express 6. I encountered a problem today that shook me. I checked my mail in the morning and closed the application. I again opened the outlook after some time and all the emails of year 2005 vanished. I checked everything but couldnt find it. Everything else of the year 2005 were there (in sent items, deleted files) but none of the 2005 mails are there. Kindly help me with this one

Regards

Mansoor

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Chandru on 2005-03-03

2005-03-03T09:56:03Z

Dear Leo,
I have a prob in outlook express 6.(i.e)If we click to draft,sent item, etc and again if we click inbox the content of the inbox disappears.
The content of the inbox appears once we restart the pc. But again it disappears if we select sent item,etc and come back.
Creating an new identity and we import also the inbox is not importing.
Pl help me in this prob.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Russel on 2005-02-22

2005-02-22T23:04:47Z

ATTENTION: FYI - Emails disappearing from Hotmail Inboxes (like all of them) upon login or upon refresh is NOT a problem with your browser, or Outlook or Outlook Express. If your emails were there an hour ago and currently have dissappeared (and you didn't delete them) then it is a problem with Hotmail itself. If your Emails have disappeared from the browser (IE,Netscape,FireFox, etc) view of your Hotmail account then gauranteed they have disappeared from your Outlook or Outlook Express clients as well.

The reason they will have disappeared from Outlook/Outlook Express is because those Email clients are sync'd with the Hotmail servers. If you are logged into your Oulook/Outlook Express all day long, then your Inbox/Junk/Drafts/Sent Messages folders are continuously being sync'd with the Hotmail Servers. If Hotmail has a problem (database loss, server down, etc) and your Outlook/Express Hotmail folders are in the process of getting sync'd then you will most likely see all of your Inbox emails (and other saved emails) disappear.

It does not matter if you have been logged in all day long, or are logging in for the first time that day - your Inbox messages will be gone if the Hotmail Servers or Databases are having this seemingly perpetual problem. This has happened in the past and it seems it is happening with more and more frequency in recent months.

There is nothing you have done to cause this and there is nothing you can do to recover them on your own. But fear not, Hotmail will eventually get it corrected and suddenly all of your emails will return. Even a few new ones.

Hotmail stores login information, email counters, address books, etc in a different databases then the actual emails themselves. Thus is why you will see your Inbox say you have (10) new messages yet when you go to your Inbox you don't see the 10 new messages, nor do you see any of your other messages that were previously in your Inbox. You must understand that the actual email Databases are HUGE, beyond your comprehension of physical data storage space. We are talking Pentabits of information spread across several dozen clusters of servers. When a cluster goes down, or a database gets corrupted or the server processor(s) gets bogged down ....(or..or....or....or...the list can go on) - then temporarily, the databases that serve up/list your emails become unavailable and thus you see an EMPTY inbox folder.

Currently, my personal hotmail account is empty, yet this morning before I left for work it had over 240 email messages. Sometime between 9am and 10:15am certain systems went down at Microsoft causing my emails to dissappear. This is the 7th time this has happened in the last 3 weeks and probably the 25th time its happened in the last 3 years. But they always come back - highly incovnenient but there is little, well nothing, you can do about it. The best way to project yourself is to use Outlook/Outlook Express and create a folder outside of the Hotmail Folder section - then move your Hotmail Inbox Emails to that folder. If you create the folder under the Hotmail Section then that means you are still storing your emails on the Hotmail Servers - you are not storing them locally. If you create the folder outside of the Hotmail subfolders, then you will be saving them locally.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Ray Yuen on 2005-02-20

2005-02-20T11:47:50Z

It happened to me. Try it yourself. Create a dummy email folder in outlook express (I am running XP). Put some old emails in there. Now try renaming the folder to a folder that already exists i.e. sent items or inbox and when you click another folder and return, all your messages have disappeared. They are not in the deleted folder or the recycle bin. I have not changed identities. They have just vanished. Can someone help please.

Ray

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Diptendu on 2004-12-30

2004-12-30T11:27:03Z

Dear Leo,
I use Outlook Ezpress 6, Windows XP home, Office XP, will ALL updates installed. Twice in last 6 months, mails disappeared from my inbox only (not from sent or other folders). Not all mails but about 6 months of my most recent mails. This has happened twice. There is not problem in opening of Express, or other e-mails; only these most recent mails disappeared. Both times, this was after a crash. Can you please help?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from ASIFIQBAL on 2004-11-20

2004-11-20T13:00:46Z

Hi Leo
This is Asif .I recently had a problem that i couldn't access any mails from outlook.the message blinks is "Loading...." plz do the needful waiting for reply at the earliest.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from waqar on 2004-10-13

2004-10-13T07:07:51Z

hai.some one hak my yahoo id password and i dont rememnber the information of my acount e.g.date of birth etc. what i do to get my stolen id and pasword .my id niceman495 pls help me.or you chang the pasword of my hacked id and send me back.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-09-26

2004-09-27T01:03:49Z

In short: you wouldn't. If you've deleted from both places, and haven't been taking backups, there's little chance of recovey.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from gangadhar on 2004-09-23

2004-09-23T07:37:39Z

Hello Loe
Without taking backup of inbox i delete my mails from the outexpress and also deleted items.
so how would i recover those mailbox again.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-09-17

2004-09-18T03:43:36Z

My understanding is that outlook express really just provides a window onto the files stored within Hotmail. Delete at hotmail, and they're gone from Outlook. Messages you want to keep should be copied to a local folder in outlook express.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Nanko on 2004-09-17

2004-09-17T23:20:19Z

Hello Leo,

Yesterday I set up Outlook Express 6.0 to synchronize with my hotmail account. Synchronized entire inbox and closed down Outlook. Later connected over internet directly to my hotmail account and deleted all messages there.

Today opened Outlook and all local messages were gone, have these local ones now been deleted with the synchronisation?

Any idea?

Regards,

Nanko

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-09-05

2004-09-06T05:02:07Z

Mukesh: what operating system and what mail program are you using?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-09-05

2004-09-06T04:59:08Z

Mike: old versions are addressed in this article: http://ask-leo.com/000106.html

When setting up for hotmail, it's important to specify it as a "HTML" type of mail service.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Mukesh on 2004-09-05

2004-09-06T03:49:29Z

Hi,

Yesterday my pc was crashed, now I recovered back but unable to see the last 2-7 days messages, those messages are important so please let me know how to recover my messages.

Thank you,

Regards,

mukesh patel

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Mike on 2004-09-05

2004-09-05T22:20:14Z

Hi Leo! I deleted my Outlook Express and downloaded some old vertion... Would be nice to find a site to download full vertion for free. If you know where, I would be very greatfull to you for giving me this link. Now I am trying to setup my outlook express for all my hotmail mail, but I don't know the server name. Do you know what I must type into server box and into incoming and outgoing boxes? Thanks a lot!
Mike
[email address removed]

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-09-02

2004-09-03T02:19:12Z

This article discusses how to compress your folders: http://ask-leo.com/000126.html - but a network connection, or writing to a CD-ROM, is probably the best way to transfer your PST.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from stu on 2004-09-01

2004-09-02T05:45:19Z

how do i compress the pst file to get it on disk
why u may ask to view it on a new laptop the old as well as new

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jimart Aromin on 2004-08-19

2004-08-20T02:49:47Z

Good and nice articles...

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jim Mackonochie on 2004-07-27

2004-07-27T15:58:45Z

I've read all the comments in this thread, but still have a problem. 5 days ago had an error message (which I did not have time to read), and Outlook Express 6 crashed, as did the system.
On reboot, all messages in inbox had disappeared (320Mb!). Subsequent messages are being stored.
2 days later, the same thing happened with sent items.
I have "view all selected", and tried "copy of show all messages", but no change.
Checking the inbox .dbx file from the correct message store (checked by date), the 320Mb file is there, but loading it, I still just get the messages from the last 5 days - say 2Mb.
I'm using Nortons, de-fragged, system check etc etc.
I'm running under W98SE.
Any advice would be most welcome (not experienced enough to use a HEX editor if that should be required!)
regards
Jim

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-07-20

2004-07-20T17:10:26Z

My first step would be to go to rightclick on the top folder representing that pst in the folder let, select propertiesm click on "Folder Size" and see which folders wthin the .pst are taking the space.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Jenny on 2004-07-19

2004-07-19T21:22:55Z

Hey:

I recently archived a bunch of folders at work...

Now, some of them are empty. The .pst indicates there's 57MG in the file...so something is in there...
The folder was set to archive all items prior to 7/1/04.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-07-19

2004-07-19T17:03:28Z

I'd search for ".dbx" files on the old C: drive, and then import them into your the new instance of OE.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Amby Reesh on 2004-07-18

2004-07-19T06:18:54Z

I had messages in inbox & sent items folders. Unluckily hard disk had problems. I can boot & load windows from 2nd hard disk ( drive d). But now running outlook express does not show messages when I ran outlook expesss from drive C.

The contents & files on drive c are generally accessible(.) How can I look for those messages ie which file / directory?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leah on 2004-07-13

2004-07-13T21:25:54Z

Here's a bizzare one... Recently I had my boyfriend clean up his outlook 2k so we wouldn't have another episode requiring me to resort to using a hex program to destroy the .pst & then use the repair tool to get outlook to open (BTW - there is a patch for getting past the 2mg limit).

So when he finished deleting, all of his files where there. He hit a different folder (maybe an internal folder) & thats when he saw his most important folder disappear (it was open, so seeing several customer names disappear made an impression on him).

He didn't mention the missing folder to me, & I spent some time cleaning up his hard drive because it was a bit sluggish. So, this is why I think that it was overwritten by compacting & defraging.

I have tried everything I can think of to reclaim the folder. I have looked in every possible folder & I have used several different programs to reclaim the lost data.

Has anyone heard of folders disappearing for no apparent reason. & where would they go inside of outlook?

I've also tried looking at his old archives & the info isn't there.

Thanks,

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Ricardo Faulhaber on 2004-07-01

2004-07-02T04:00:02Z

Ok, I've come to find that the standard show all messages view is actually hiding messages in Outlook Express 6... Something has messed up with the views... I've found a "copy of show all messages" that actually shows them when selected...

To change the views use menu View->Current View then select a view type... you can check what the views are really doing by selecting menu View->Current View->Define View...

Now you can read something here:

"OLEXP: Your Messages Disappear If the View Is Set to Show All Messages," at http://support.microsoft.com/default.aspx?scid=kb;en-us;314421&Product=oex is the Microsoft Knowledge Base article that documents the problem and their recommended corrective action.

I just hope it would solve some of the problems listed here...

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Russell Lobo on 2004-06-15

2004-06-16T02:50:55Z

Hi Leo,

I have a strange problem with Outlook Express since the last 4-5 days. When I click the Send/Receive button. It shows 3 New emails inbox but when I click the inbox to read the messages & the messages just seem to disappear.

Another thing which I notice when I click the Send/Receive, the task bar shows that It’s Checking for messages in the mail.3web.net server and at the same time I get Downloading messages from Inbox..

I do not know from which Inbox the messages are downloading but I just cannot seem to find my email messages.

I have tried almost every thing Clicking the View Tab and making sure Show All Messages is marked...I have also disabled by Virus Protection but I still have the same problem where the email messages just seem to disappear and Messages seem to download from some Inbox which I don't know.

I would appreciate your suggestions.

Thank You,

Russell

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-30

2004-05-31T01:43:25Z

I'll need to see the exact error message, and I need to know what email program and/or service you are using.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from khalid on 2004-05-29

2004-05-29T15:51:18Z

Please ! I have many messages in my in box ,I must read them .but the internet service said teh inbox is temporary locked.
pl.recover it .

best regards
khalid

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Phaedra on 2004-05-22

2004-05-22T16:39:08Z

Thanks, Leo. I figured it out. I went into "Administrative Tools," by clicking around until I found it, and found users and groups in there, I found my account and opened it. It had been "locked out" somehow. So, I un-checked the box, and everything was just as it had been. My User Account is now back on the welcome screen, and Outlook Express works great! Thanks for the help.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-21

2004-05-21T23:03:28Z

Phaedra: well, you probably can't. A lot of things happen under the hood when an account gets deleted that make it extremely difficult to restore. My recommendation stands for copying out the contents of the email folders you find there by using outlook express's import into yoru current account.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-21

2004-05-21T22:28:45Z

Ryan: do a file search for *.pst for the outlook mail store for your old account. Once you find it, you can copy it somewhere else and open it as an additional PST in Outlook.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Phaedra on 2004-05-21

2004-05-21T15:07:16Z

Ok, I found my user account in Documents and Settings. How can I get it back to the welcome screen?
Thanks.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Ryan on 2004-05-21

2004-05-21T12:50:44Z

Changed my network that i log onto, thus a different user account, need to recover the email files, what are the inbox, outbox, ect stored as and where with outlook? can i just copy those files into the new user account for winXP and the messages will be in the correct place?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-20

2004-05-20T22:27:21Z

For the record, "Windows XP identity" is the wrong term, it's a "Windows XP account" or user account. It seems picky, I know, but using the correct terminology avoids a lot of misunderstanding when trying to diagnose or discuss problems and other computer behaviour.

My recommendation is that you use Start->Search->For Files or Folders.. and attempt to locate any files that end in "*.dbx". One set of those will be the email from your current account, and I expect you'll find another set in a directory underneath "Documents and Settings" that has the name of that deleted account somewhere in its path. Once you've located them, you should be able to use Outlook Express's import functionality to import the email from those files into your own.

Hope that helps.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Phaedra on 2004-05-20

2004-05-20T18:34:32Z

I meant the Windows XP identity, and I am using Outlook Express.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from jack on 2004-05-19

2004-05-19T16:05:36Z

something else to watch out for with "dissapearing mail"

outlook(2002) rules are smart enough to recognise when a folders been moved to a different location within your PST or mailbox and will continue to deliver them to that folder.

wether the user is aware they've moved that folder or not.

the lesson ? always make sure they check subfolders!

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Sam Ellis on 2004-05-19

2004-05-19T09:42:00Z

Archive file loosing items. Autoarchive set up correctly. Sent items are showing all items but inbox not showing items after 01 Sept 2003. View, Settings set to Messages so this should show all. Would be grateful for any suggestions.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-18

2004-05-18T20:49:45Z

Do you mean Outlook Express Identity, or Windows XP User Account? If the later, what email program are you using?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Phaedra on 2004-05-18

2004-05-18T18:24:28Z

I have Windows XP. My identity deleted itself. I can get to my documents and folders through another identity, but I can't access my e-mail folders, how can I recover my address book and e mails?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from P.Robbins on 2004-05-18

2004-05-18T17:10:49Z

I too was having the disappearing messages problem and a colleague of mine sent me the information above and the light finally went on. I went to the View menu and the setting had changed to delete read messages. I changed the option and not only did the problem go away, I instantly had all my msgs. back. Happiness is having this problem resolved. Paul

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Don Gard on 2004-05-12

2004-05-13T03:24:03Z

I have already contacted Juno's automated tech support (phone support is $2.95 a minute) and was informed that my problem is not something they are doing and is not "Juno-specific." They suggested that I must have "corrupted" files on my computer and, as I said, I have checked for that.

Don Gard

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-12

2004-05-12T19:15:23Z

If it welcomed him as a new user it really sounds more like he logged into Windows XP with a different user account. Certainly scanning the disk for pst's and ost's might help you locate the email.

Good luck!

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Vic Chorney on 2004-05-12

2004-05-12T13:39:17Z

One of my clients, running W2k Pro, rebooted his machine and, when he double-click on the Outlook icon, it welcomed him as a new user. All traces of the original profile were gone! He logs on to only one profile. Any ideas? He wants me to recover the data sonce (needless to say) he hadn't done a backup recently (March 20).

Thanks.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-05-08

2004-05-08T18:19:28Z

My recommendation is to get in touch with Juno technical support. My *guess* is that your email is stored on their server, and perhaps you exceeded some limit, or encountered som other Juno-specific issue. Let me know what they have to say.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Don Gard on 2004-05-08

2004-05-08T18:10:45Z

Sorry for the delay. I don't know the correct terminology since I am a user, not a technician. I would guess, however, that I am using a Web interface since I have Juno software on my computer and click on the Juno icon to assess either my e-mail or the Web.

Don Gard

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-04-29

2004-04-29T15:51:49Z

Josef: If you've tried the various suggestions in this article, then I'm not sure exactly where to send you. There are outlook express repair tools out there, but they aren't free. I've never used one, so can't really recommend one over the other. I know at least one will let you download and try it out to see if it will work before you buy. If it's worth it to you, perhaps that is a route to take.

Leo

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-04-29

2004-04-29T15:46:46Z

H. Hoefnagel: I'd check to make sure that the view is set properly. In the English version it's View, Current View, and then make sure "Show All Messages" is selected. I'm guessing you're using the Dutch version, but I don't know the menu names in that one.

Leo

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Josef on 2004-04-29

2004-04-29T12:38:10Z

Thanks for help.

Josef

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from H. Hoefnagel on 2004-04-29

2004-04-29T11:19:12Z

This morning I logged into the system and started my email (outlook express). Strange thing: i got the welcome screen of outlook express and the leftside inbox icon showed that I received 2 new emails, so I opened the inbox, but no mail at all was shown. even the counters in the bottom bar showed 0 and 0.
Other maps and contacts where unaffected.

Note: i started outlook express, while a private folder named 'doorstuur' was selected. i use to close with inbox selected, except this time....

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Leo on 2004-04-22

2004-04-22T23:57:15Z

Unfortunately I have zero experience with Juno, and a quick scan of their on-line help doesn't have a quick answer. You didn't indicate how you are reading your email --- via a web interface, or using some mail program. If the later, which program are you using?

Leo

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Don Gard on 2004-04-22

2004-04-22T23:08:41Z

My problem is disappearing inbox and folder material. I'll sign on and everything is empty, although my address book is not affected. I am using Juno 5.0 with Windows 98 and a dial-up connection. I have used the "SFC" feature to check for corrupt files. Any ideas on why this happening?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Tori on 2004-04-09

2004-04-09T12:09:07Z

Interesting, I have windows 98se on my computer in question. Instead of my e-mails mysteriously disappearing from my inbox, I have deleted e-mails mysteriously re-appearing in my inbox. This just happened today for the first time in a year or so. Todays reappearing e-mails I deleted a day or two ago. Last year I had e-mails reappearing which I had deleted a month or two before. It's weird. The date on them was from the time they had originally come in and I'm positive I deleted them not moved them because I clear out the outlook and check to make sure there is nothing in any of my outlook boxes.

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from NStair on 2004-04-08

2004-04-09T01:13:28Z

On two occasions, both on Office XP Professional with MS Outlook 2002 client with an Exchange server, we have had users to suddenly lose mail from their Inbox and the mail has not been deleted, nor is it in the Deleted folder or any other folder. All messages are being viewed and no other folders have lost any mail.

Any ideas on what has happened?

]]>

A comment on: The contents of my inbox disappeared! Can I recover?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.