Comments for What is '\Program Files\XEROX\NWWIA', and how do I get rid of it?

Comment from Leo A. Notenboom on 2007-06-05

2007-06-05T16:16:00Z

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Sigh. Please read the comment immediately preceding yours.

In my opinion: you don't.

I'm closing comments on this article since we just seem to be going around in
circles.

Thanks,

Leo

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Comment from John Edwards on 2007-06-04

2007-06-05T06:36:33Z

but, how do i delete it?

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Comment from Leo A. Notenboom on 2007-05-18

2007-05-18T18:04:57Z

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Folks, let me really clear about something:

YOU DON'T NEED TO DELETE IT.

It's benign. It's not hurting anything. There's simply no reason to waste a
bunch of time trying to delete it.

Obviously you *should* be able to delete it - the fact that it's so difficult
is definitely a bug or problem of some sort. But it just doesn't mater. Just
leave it there, ignore it, and get on with more important things in your life.

Leo
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Comment from chanss on 2007-05-18

2007-05-18T10:32:21Z

Just saw that my sfcfiles got recreated automatically by windows after reboot, so now I have both those one and the ones with 'OLD' at the end. what what?

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Comment from chanss on 2007-05-18

2007-05-18T10:16:47Z

Above adivice about changing name of sfcfiles, did NOT help. XEROX map is still not deleteable, it says its being used by something when I try to delete it. Any advice? As a matter of act I cant change any files from READ ONLY to editable.

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Comment from kmilewe on 2007-05-15

2007-05-15T15:45:07Z

yes, it works ! change sfcfiles to sfcfilesold, reboot win and delete xerox and nwwia

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Comment from MeganD on 2007-01-27

2007-01-27T22:24:31Z

hahaha...I'm bookmarking this site!! I haven't laughed so much from reading a thread about a 'wtf is this file/folder' posting.
And yes, i was cleaning up my itsy bitsy master drive when I came upon and tried to delete that NWWIA folder....pffft, oh well, it can stay. I've had no troubles with it.

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Comment from wguru on 2006-12-15

2006-12-16T01:04:07Z

Ref. http://blogs.msdn.com/oldnewthing/archive/2004/11/16/258220.aspx

..you may find an empty C:\Program Files\Xerox directory. What's that for?

This directory is being watched by Windows File Protection, because it needs to protect the file xrxflnch.exe should it ever show up. (Why does the directory have to exist in order for Windows File Protection to be able to watch it? I'm told it's a limitation of the Windows File Protection engine. I suspect it may have something to do with the fact that the FindFirstChangeNotification function can't watch a directory that doesn't exist.)

Why is xrxflnch.exe so special? I don't know. My guess is that it's some file that is frequently overwritten by setup programs and therefore needs to be protected.

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Comment from becool on 2006-11-02

2006-11-02T12:35:23Z

Here's what you do:

I owe this solution to 'twister', who lives/posts here:

http://www.asendtechnologies.com/vb/showthread.php?t=6868

This will give you added power over your Xtremely Pesky operating system. I did the
following and have had NO problems

Do a find on 'sfcfiles'. You need to do the advanced search option, and check 'Search
system folders', 'Search hidden files', and 'Search sub folders'.

Results will be sfcfiles.dll, in one or more places. Change all their names (highlight
the file and hit F2) to sfcfilesold.dll.

XP may tell you that you are being very very BAD, so tell XP to go piss up a rope...lol........

Restart, and voila, you can delete nwwia, xerox etc.

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Comment from Leo Notenboom on 2006-10-27

2006-10-28T01:45:55Z

It is not. It is benign.

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Comment from joe on 2006-10-27

2006-10-27T20:53:16Z

(dont email me) Can somenody tell me plain and simple if it's a virus and if i SHOULD get rid of it? A friend of mine got freaked out when i said i had it and he said it was a hacking file and hasn't spoke to me since

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Comment from Kartik on 2006-08-31

2006-09-01T06:20:05Z

Well Xerox is actually an update or some sort of secrutity for MS Office. It will come with it so dont worry it i snothing bad.

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Comment from Leo Notenboom on 2006-08-14

2006-08-14T18:05:49Z

Quoting the article you just commented on "For what it's worth, it benign. It's on lots of systems, including my own."

That means no, it's not dangerous.

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Comment from Zhelyo on 2006-08-14

2006-08-14T16:59:59Z

Is it dangerous if I leave it?

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Comment from Me on 2006-06-21

2006-06-21T16:08:01Z

try http://www.archive.freeola.com/m.p.w.general/nwwia.shtml

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Comment from Nick on 2006-06-19

2006-06-19T16:26:51Z

I did the following: Re-named the .dll files, I've used 12 Ghosts Shredder to then remove those after reboot. It still wouldn't let me remove Xerox, or nwwia folders. I've just stopped the WIA snap in. Hope that works, and if not.. Maybe I have to turn off system restore??

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Comment from Dan on 2006-04-13

2006-04-14T01:19:07Z

I deleted it in safe mode but it just came back when I rebooted in normal mode. I swear when I removed it and surfed in safe mode my adware stopped; I assumed it had something to do with it...I guess not.

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Comment from fiat lux on 2006-03-21

2006-03-21T19:36:58Z

Thanks for setting my mind at ease!

I don't like that it's there, but so long as it is not actually spyware / a trojan / other malware I'm not going to bother getting rid of it.

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Comment from Trying on 2006-03-07

2006-03-07T22:52:42Z

Process Explorer can be found here: http://www.sysinternals.com/Utilities/ProcessExplorer.html
Go to the very bottem, and find your O/S.

Just follow tedstyle's directions. very straight forward.

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Comment from Brandon on 2006-03-05

2006-03-05T20:34:44Z

Yes, surprising to say that works for microsoft frontpage\version 3.0\bin as well. Thanks and good luck.

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Comment from ChrisC on 2006-02-20

2006-02-20T18:13:40Z

This folder and \Program Files\microsoft frontpage\version 3.0\bin both reappear, even if deleted in safe mode from command prompt. Is the situation similar for the frontpage folder (also completely empty with no other folders in it and no frontpage of any version installed on the PC) as it is with the xerox one?

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Comment from Jin on 2006-02-17

2006-02-18T01:13:10Z

Yes!!
thank u!!!
it worked out great!!!

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Comment from not important on 2006-02-16

2006-02-16T15:18:04Z

tedstyle

God bless you!

Thank you!

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Comment from chris on 2005-12-22

2005-12-22T10:23:52Z

I found that the easiest thing is to boot windows in safe mode and then delete the folders through command prompt... Thats just me though.

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Comment from md on 2005-12-20

2005-12-20T16:16:00Z

Just do an advanced search under system folders, hidden folders, and sub folders for "sfcfiles.dll". Then highlight each file, one at a time, and hit F2 and change the name to "sfcfilesold.dll". You will get a warning from windows that this is a necesary file but just ignore it. Restart your computer and then you can delete Xerox and nwwia. I learned this on Annoyances.org.

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Comment from ReMISoNe on 2005-12-05

2005-12-05T11:48:44Z

Thanks a lot for the tip with the Process Explorer, no more xerox on my disk :) :)

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Comment from Bobby Jackson on 2005-11-24

2005-11-25T05:06:30Z

Thanks tedstyle November 19, 2005 02:20 AM
It worked great.
I got rid of the mystery xerox/nwwia folders!

Can you be my personal IT assistant? jk :')

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Comment from tedstyle on 2005-11-19

2005-11-19T10:20:35Z

download this program from systernals.com called process explorer. open it click on find and find handle. search for nwwia. it will be in the winlogon.exe. right click on C:\program files\xerox\nwwia and click close handle. you can now delete the xerox folder

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Comment from Dori on 2005-11-12

2005-11-13T06:46:13Z

My problem is that I have a great xerox printer. I have had it for a couple of years, before I got windows xp, and in order to upgrade it for use on windows xp you have to delete all xerox files. Well....haven't been able to do that in order to install it. I will have to try the tips given and see if I can delete it long enough to install what I need.

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Comment from weedo on 2005-10-24

2005-10-24T10:12:53Z

Thanks man! Ill be trying this, that xerox folder just WONT go lol. I re-installed windows with a total wipe of the drive to find after a couple of weeks it was back! Corse, i didnt re-install windows because of this, i had major system problems.

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Comment from That guy on 2005-10-16

2005-10-16T20:33:35Z

If it bothers you to look at it, make it a hidden file. Works for me. :)

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Comment from Leo on 2005-07-20

2005-07-20T15:29:37Z

It is not.

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Comment from duyulayktusakmi on 2005-07-20

2005-07-20T15:19:28Z

COULD YOU DECIDE IF IT IS VIRUS OR NOT!

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Comment from db on 2005-06-20

2005-06-20T20:09:04Z

I forgot to add to step 3:
Search and delete from the registry and and all keys begining with xrx. The five files are also described in step 1.

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Comment from db on 2005-06-20

2005-06-20T20:06:04Z

I removed the annoying directory (spyware). It uses a clone called winlogon and loads itself into the real windows winlogon. It is then undetectable by antivirus and anti spyware.
Step 1:
Restart windows is safemode without network
Search your windows and internet directories for these files and "delete". (Be sure to empty the recycle bin too and be sure to check for hidden and system files):
xrxwiadr.dll
xrxscnui.dll
xrxwbtmp.dll
and the two executables files
XrxFTPLt.exe
xrxflnch.exe
in addition locate a trojan called MSWebcheck_Monitor and delete these files too:
webcheck.dll
loadwc.exe
You may or may not find them. But you need to double check for them anyway.
Step 3:
Run Regedt32.exe or regedit.exe
Find the all files that begin with webche* and "delete" these keys
Step 4: Go to control panel and open the system icon and turn off "system restore" . By turning it off all the restore points will be deleted. These files need to be deleted because they have been infected as well. And for whatever reason windows seems to like to tap into these restored files.
Step 5: Restart your windows in normal mode and viola! and open your windows explorer. You should no longer and will "never" see the ghost directories again.
Step 6: Turn your restore back on and make a restore point for today.
The conclusion is that even though the xerox directories seem legit, if you don't have a xerox device attached, the directories are not needed. Good Luck, let me know how it goes...

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Comment from sarah on 2005-05-31

2005-05-31T22:42:04Z

The Xerox folder is to do with the scanning software built into XP - it's licensed from Xerox. If you have plugged in a scanner, a webcam, or a digital camera at any time that's likely why it's popped up. It's not malicious, but it is part of the XP system files. Just ignore it.

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Comment from Leo on 2005-05-19

2005-05-19T15:05:26Z

It's benign. I just ignore it. Some people seemed to get really worked up about it, but really ... it's harmless.

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Comment from Balmung on 2005-05-19

2005-05-19T15:00:09Z

Okay I have xerox as well, could someone just tell me if its a virus or anything!lol! P.S i checked out that website and it was in japanese (i think!) :-)

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Comment from Jyles on 2005-03-17

2005-03-18T07:08:26Z

This can be deleted, and is one of the system processes that is keeping it open, try removing weird looking ones you dont trust. if u end process and it pops back up and it looks weird. just let it be,

or you can restart your computer and try 2 delete the file before you do anything else which is open other programs etc, that might correspond with the process.

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Comment from Simple solution on 2004-11-26

2004-11-27T05:33:09Z

Here're the simple facts of the matter: this particular folder (and others) are protected by the Windows File Protection (WFP) which is a part of the System File Checker (created mainly to avoid unwanted/irreversible changes to critical system files and an inheritance from NT/2K).
You cannot remove this directory or any others protected by WFP without first disabling WFP (which of course will leave system files and directories -meant- to be protected, completely unprotected by the WFP and SFC)

How to disable Windows File Protection which allows you to delete the xerox\nwwia directory:
http://www.winguides.com/registry/display.php/790/

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Comment from mak on 2004-11-18

2004-11-18T23:04:29Z

If I'm right! This has something to do with Microsofts self healing system32 folder.Nothing can be deleted from this directory, but things can be renamed....with a script. For example at the college I work for we didn't want students to be able to play solitare from a RIS image. So we created an image with out it. This script deletes a files from the sys32 folder and renames all the games to notepad.exe, and if you are wondering yes we can tell when a new student tries to play a game when he stupidly asks, why does solitare open notepad.

del C:\WINDOWS\system32\sol.exe
copy C:\WINDOWS\system32\notepad.exe C:\WINDOWS\system32\sol.exe /y

del C:\WINDOWS\system32\spider.exe.exe
copy C:\WINDOWS\system32\notepad.exe C:\WINDOWS\system32\spider.exe /y

del "C:\Program Files\Windows NT\Pinball\PINBALL.EXE"
copy C:\WINDOWS\system32\notepad.exe "C:\Program Files\Windows NT\Pinball\PINBALL.EXE" /y

del %SystemRoot%\System32\winmine.exe
copy C:\WINDOWS\system32\notepad.exe %SystemRoot%\System32\winmine.exe /y

del "C:\Program Files\MSN Gaming Zone\Windows\shvlzm.exe"
copy C:\WINDOWS\system32\notepad.exe "C:\Program Files\MSN Gaming Zone\Windows\shvlzm.exe" /y

del "C:\Program Files\MSN Gaming Zone\Windows\Rvsezm.exe"
copy C:\WINDOWS\system32\notepad.exe "C:\Program Files\MSN Gaming Zone\Windows\Rvsezm.exe" /y

del "C:\Program Files\MSN Gaming Zone\Windows\hrtzzm.exe"
copy C:\WINDOWS\system32\notepad.exe "C:\Program Files\MSN Gaming Zone\Windows\hrtzzm.exe" /y

del "C:\Program Files\MSN Gaming Zone\Windows\chkrzm.exe"
copy C:\WINDOWS\system32\notepad.exe "C:\Program Files\MSN Gaming Zone\Windows\chkrzm.exe" /y

del "C:\Program Files\MSN Gaming Zone\Windows\bckgzm.exe"
copy C:\WINDOWS\system32\notepad.exe "C:\Program Files\MSN Gaming Zone\Windows\bckgzm.exe" /y

del %SystemRoot%\System32\mshearts.exe
copy C:\WINDOWS\system32\notepad.exe %SystemRoot%\System32\mshearts.exe /y

del %SystemRoot%\System32\freecell.exe
copy C:\WINDOWS\system32\notepad.exe %SystemRoot%\System32\freecell.exe /y

be very careful with this script because you can not reverse it, because notepad is the system editor for windows. I'll try to come up with a solution to rename this directory. And then we might be able to delete it.

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Comment from Stevland on 2004-10-13

2004-10-13T22:51:31Z

Here this should explain the whole mystery:

http://support.microsoft.com/default.aspx?scid=kb;ja;418634

Or, maybe not!

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Comment from flatliner on 2004-10-08

2004-10-08T23:55:33Z

This is an old problem that XP inherited from Windows NT. My computer came with an OEM install of XP Home, but I clean installed a retail version of XP Pro over it, so if only the OEM versions are supposed to have it, why does retail OS have it as well? Did SP2 stick 'em on???

WHY MSFT still has these stupid Xerox directories is beyond me.

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Comment from Greg on 2004-09-30

2004-10-01T04:37:01Z

Talking to Microsoft about this xerox dir. they said it is only on oem versons of windows XP. If you reload with a retail verson this dir. is not listed... This was tested by myself and posted to Microsoft.

The nwwia is a xerox driver for a printer

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