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Comment from Sandra G on 2012-01-21

2012-01-22T05:52:09Z

Ok, I apologize to bother you again. I printed out this page above and got my Word into the format as you describe. However, when I went to send the document to myself as a test case, my Word won't let me send any emails. So when I hit on "send", it opens a screen in which the email option is all light grey and doesn't work. I have no idea why not. What now? Please advise. Thank you so much.

You need to have an email program installed on your PC to send a Word document that way. If you don't then instead go to your email (however you do that) compose a new email and then add the document to that email as an attachment.

22-Jan-2012

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Comment from Sandra G on 2012-01-21

2012-01-22T05:33:49Z

Please, I am taking University courses (an adult back to school); and I am running Windows XP on my PC. I have never used doc.x files, but this course I'm taking online requires files to be submitted as .doc or .doc s format. Could you please help me figure out how to do this? I do not use Word, so I am not really familiar with that, I only use One Note as a Biology major I don't need these other forms usually. But do for this particular coarse I'm taking. Thank you very much.

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Comment from Cindy on 2012-01-16

2012-01-16T21:12:13Z

Leo! You're a genius! Thanks for the tip on how to swap to Word saving as a "doc" file instead of a "docx" file. Thanks SO much!

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Comment from Linda on 2011-08-19

2011-08-20T03:41:29Z

I am so struggling here. I am writing in Microsoft Office 2007. I write educational materials for teachers. When I send a document to the editor, I goes in the docx format. She can't open the document. I tried saving in the Word 97 -2003 document. All my pages are messed up, text boxes flying everywhere and graphics can't be seen. What am I doing wrong? Getting really frustrated. Thanks for the help.

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Comment from Trish2040 on 2011-07-29

2011-07-29T21:39:11Z

sent post prematurely>>Details for above "Problem Solved". Just renamed the file extension to .doc >> Now I can open all files that were previously "stuck" in DOCX.At Leo's suggestion, I changed the "Save Files in this Format" to Word 97-2003 Documents. WE LOVE YOU LEO !! Thanks for the forum.Trish2040

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Comment from Trish2040 on 2011-07-28

2011-07-28T22:55:21Z

As outlined in above Article C3038(05.28.2007) >Changed Word Options from *.docx to *.doc successfully but how do I open files "stuck" in *.docx ? When I click a file labeled DOCX in My ocuments>Pop up "View and Track Downloads" appears with Open or Save> neither works and then Internet Expl Closes. How do I undo view and track downloads of my docs in Word ?Thanks for any help you can give me.

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Comment from Matt on 2011-07-14

2011-07-15T02:04:06Z

Just a quick comment to say I appreciate awesome guys like yourself who post answers like this to help us out. Thanks a heap! :D

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Comment from Mike on 2010-10-31

2010-11-01T01:21:32Z

Hi Leo,

I use Office 2010 and my work involves editing documents that I receive from many different customers. Their versions of Office range from 2000 to 2010 and I want to ensure I always send my revisions back to them in the same format they used when they sent the original files to me.
I know how to change the default format for saving files from .dox to .doc and vice versa, but often as not I forget to check the format before I save my "_Revised" copy.
What I'd like to do is set Office (Word in particular) so that the default is not necessarily "doc" or "docx"; I want the default to be "whatever format the original file is in when I receive it" -- i.e just don't change the format.
Is there any way to set this? Or am I just going to have to remember to always check the format I'm saving in?

Not that I'm aware of. You might have a peek out at http://word.tips.net to see if they have any ideas there.

01-Nov-2010

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Comment from chioma on 2010-03-11

2010-03-11T20:18:32Z

my .docx documents cant be attached to an email, and i tried changing them to .doc but they still wont change.

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Comment from Brenda Webb on 2009-07-22

2009-07-22T17:42:16Z

I have 2007 microsoft on my laptop and recently got laid off. I have been to numerous website and have tried to upload my resume and got error docx "can use this format". I didn't know what was wrong. Glad I found your webpage. Thanks a million.

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Comment from Big Lou on 2009-01-08

2009-01-09T06:55:50Z

I needed some answers as to why I was unable to attach many of my Word files as they were the docx files. Your website was SUPER easy to understand and I got the answers to my questions right away.
Thanks

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Comment from cmait on 2008-12-31

2008-12-31T20:04:32Z

I have vista and the computer won't open any doc files. How do I get the doc file extension? Pleae help

You probably need to install a program that understands .doc files, like Microsoft Word, the free Word Viewer, or OpenOffice.

- Leo
01-Jan-2009

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Comment from chitra devi on 2008-06-24

2008-06-24T11:26:01Z

Hi,

I have to open MS Word 2000 document in MS Word 2003 without formatting changes.

How can i do.

what are the steps to be done for that.

I need the formatting to be displayed as in MS Word 2000 documents.

My friend told me to save the MS Word 2000 document as .docx extension will this be useful for this.

please response.

Thanks & Regards,
Chitra.

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Comment from Betty J. Klein on 2008-05-27

2008-05-28T03:07:57Z

I have Word 2007 installed on my laptop. Why can't I open a docx file? What do I need to do?

Any help you can give would be appreciated.

Betty

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Comment from Barbara on 2008-03-31

2008-04-01T02:24:27Z

Hi Leo
Could you please advise me on sending emails regarding attachement, i send files regarding applying for employment positions and i have difficulty in knowing if the recipient will receive ok and is readable, i have XP and email is outlook express 6, when sending files what format do i send them in could you please help with this problem - i was asked to send in Word Format to job application and was not sure of format.... please help
Barbara

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Comment from Andrew Z on 2008-02-24

2008-02-25T04:58:40Z

You can also use http://www.zamzar.com, which is an online converter and here is a review: http://www.oooninja.com/2008/02/zamzarcom-docx-odt-converter-review.html

Another way is OxygenOffice, which is a special edition of OpenOffice.org. You can use OO to convert to older formats such as .doc: http://www.oooninja.com/2008/02/installing-oxygenoffice-fedora-7.html

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Comment from dan fuchslin on 2008-02-13

2008-02-14T06:42:30Z

First time on your site. Quick question, I upgarded to 2007 office and for some reason my clients can not open my emails, it put my text like it is an attachment and also sends a wmv. file and another attachement. I never had a problem with office 2000. can is send my e-mail in a lower format or something??? I know about saving in WoRD and Excel to a lower version but cant figure this out. Help

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Comment from Leo A. Notenboom on 2008-01-25

2008-01-26T00:11:18Z

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The "previous article" that this article links to is about,
and has the link to, the compatibility pack.

Thanks,

Leo

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Comment from Jeffrey Mehr on 2008-01-25

2008-01-25T13:14:23Z

Informative article, but it would be extra helpful if you included a link to where I could download the compatibility pack.
Thanks.

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Comment from Melissa on 2008-01-23

2008-01-24T05:52:52Z

Hi Leo. I love your site! I just wanted to let you know that we recently encountered this problem and our solution was to open it in Pages on the Mac. My husband is a teacher and unfortunately he is stuck using a PC the school provides with next to no tech support. So, he would not be allowed to install the MS update (or any other software) and it would be difficult for him to get ALL of his students and colleagues to convert their files so that his old computer can read them. However, I told him to reference the link to this page when and if he does request the sender to convert the file. (But thats like, you know, following instructions and that is usually a lot to ask of most! ha ha ha)

In the meantime, for us at least, it's much easier for my husband to forward to me the email from his PC at school, I open the attachments on my Mac at home using iWork Pages, export them to Word, then re-attach them and send them back to my husband. It only takes seconds to do and is much more efficient than waiting for the response from the original sender. I just wanted to share this trick with you. Thanks again for such a wonderful reference! I share it any chance I get!

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Comment from Mickey on 2007-10-15

2007-10-15T08:11:17Z

Mac and P.C. users that do not own Microsoft Office, or users of earlier versions of Microsoft Office that are not covered by Microsoft compatibility pack, but still want to convert open and use Word 2007 DOCX or Excel 2007 XLSX files on their own computer, can use "docxconverter 2.0". See:
http://www.panergy-software.com/products/docxconverter/features.html

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Comment from joseph borg micallef on 2007-07-30

2007-07-30T15:33:43Z

i have document dcx and i cannot download .what can i do?

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Comment from Dave B. on 2007-05-28

2007-05-28T22:02:54Z

Interesting tid-bit for hardcore nerds - the new Office formats (such as DOCX) are actually ZIP files. Rename a DOCX to ZIP, then open it. Ta-da! Lots of interesting XML for the text, styles, and themes - the binary files are stored in their native state. Compressing the XML can make the DOCX file much smaller than the old DOC files - often by 50%. Some folks are converting from DOC to DOCX just to save file space. This also means that information inside the DOCX can be updated without using Word. Systems that need to update content dynamically within a document can do so programmatically without using Office automation. Sweet!

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