Comments for What's the difference between Windows Mail, Windows Live Mail, Windows Live Hotmail and MSN Hotmail?

Comment from Gale on 2009-11-07

2009-11-07T11:03:52Z

Windows Live mail has just refused to open and has lost all my contacts and emails.There is a fix on the microsft site for getting the messages back, but you have to be an experinced user to follow the instructions. They all get imported again into an imported folder. This gives you a duplication of emails folders. I so far have not worked out a way to get my contacts back.

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Comment from Nate Ocean on 2009-11-06

2009-11-06T18:12:40Z

You think your are confused? So is Microsoft!

After my account was recently hacked (as were about 10,000 other Hotmail accounts) I spent two hours on the phone being transferred between about 8 different Microsoft departments (including Vista, Office, Outlook, and MSN) only to finally be told that Windows Live Mail had NO telephone support and that I would have to use the online support instead.

After that, people from India kept calling me about my "Windows Mail" problems, despite telling them clearly that I had problems with "Windows LIVE Mail". (But between accent problems and bad satellite phone service much of the conversation was unintelligible.)

In the end, they lost all my Contacts, and because of version changes the contact backups on my machine were not readable by the new version.

A friend recommended gmail, but I was shocked at some of the limitations in that program.

Can anybody recommend a good--non-Microsoft--mail program?

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Comment from Diego on 2009-11-01

2009-11-01T19:01:54Z

I use Outlook because it's the only one that will sync with my smart phone. I do use both window mail & window live mail (thinking they were the same). I have the Outlook Connector, but not real sure if it works with wm or wlm...so I'n not real sure into which program I should enter my appointments and "to dos"?
I like Outlook because I can upload multiple files at one time, plus I'm able to include a fancy signature w/picture in my signature. Is there a window mail program that has these capabilities?

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Comment from john c murray on 2009-10-21

2009-10-21T21:54:55Z

we are all being taken for idiots with this guff from microsoft..what was wrong with oe..nice and simple to use never caused offence ...so why do these people mess up the whole thing to try and make a fast buck

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Comment from Joan Devendorf on 2009-10-20

2009-10-20T23:34:51Z

The above email address has somehow been changed to hotmail windows live, so I am not receiving emails and have lost about 3 months of emails that were in my inox. How can I change the default to my address in Windows Live and delete the hotmail windows live address? Is there telephone support for Windows Live (I searched and only tech businesses numbers came up)? Any help will be greatly appreciated.

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Comment from suttlem on 2009-09-04

2009-09-04T09:58:49Z

i seem to have both wlm wlh gmail and ny local mail. they all go to wlh but i get loads of duplicates. what can i do please.
rgds
suttlem

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Comment from Arnob on 2009-08-12

2009-08-12T22:35:13Z

Hello Leo,

again, like many other, would want to appreciate the fantastic web-page layout. This certainly is very simple, yet effective (to navigate to the required information one is looking for).

My Q.s here is simple, i'm using 13.3" notebook with a Intel Core 2 Solo SU3500 processor with a 2GB RAM (with feather-light weight n over 8hrs of workable batt time) and i just got started with Win Mail. Also, read updates regarding WLM. I wanted to understand, which of the before mentioned (WM, WLM) will be a lighter version of a mail client for a Solo Processor powered Notepads like mine..

Regards
Arnob

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Comment from Christian Young on 2009-07-19

2009-07-19T12:02:46Z

I'v been a fan of Windows for years, 3.1 days, and while it seems like Microsoft has somewhat of a 'memory problem' when it comes to program cleanliness and organization, there's still nothing that can compare. Thanks for the helpful outline, though - it helps a lot to be able to find a source that eliminates some of the confusion!

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Comment from tom brown on 2009-06-01

2009-06-01T10:58:55Z

I'm using Windows Mail which came pre installed with Vist Home. Recently I started to "lose2 barches of emails from mt inbox even though they had not been accessed. How do I recover them? My ISP says they were "delivered" and have been deleted from the ISP server

Regarding email attachment problems i experienced similar problems with attachments not being able to be opened ( i removed IE8 from my system to cure the problem!)

Regards

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Comment from Frederick Mew on 2009-02-27

2009-02-28T07:53:36Z

I am using Windows Live Mail, problem is that when I receive any emails with images in them the images are coming in as an attachment and not in the body of the email. Is there anyway to change this? I want them in the body of the email and not as an attachment.
Thanks

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Comment from vimal kumar on 2009-02-11

2009-02-11T09:44:06Z

i am using windows live mail in vista home premium.the problem is when i try to open a mail, security center warns me that REVOCATION CERTIFICATE IS NOT AVAILABLE DO YOU WANT TO PROCEED ?YES NO VIEW CERTIFICATE .what i must do to overcome this security message. any one please help !

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Comment from Ivan on 2009-01-26

2009-01-27T00:07:38Z

Comment: Great article, it certainly explained (even if not corrected) a very confusing situation.
Question: I use Sympatico (Canadian Bell ISP) that uses MSN Hotmail or Windows Live Hotmail as the server. Since I can use POP mail access, I assume it is the "for fee" version. When away from home, I would like to download e-mail to my laptop (Vista Windows Mail or Windows Live Mail) and when I am back home, I would like to download same e-mail messages (or at least those I leave on the server) again into my XP Outlook. Is this possible? i.e. how do I tell the server that I want to download the already downloaded messages again?

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Comment from Gene Rheault on 2009-01-21

2009-01-21T23:53:01Z

I have Windows Live Mail but I tried to send Works or Word files by Email. Recieved message that "Windows Mail is not your default mail.Would I like to make it my default." What do I do with my Windows Live Mail - the actual default?

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Comment from Terri Baier on 2008-12-04

2008-12-04T11:38:44Z

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Comment from Wist on 2008-10-04

2008-10-04T16:32:31Z

Another difference between "Windows Live Mail" and "Windows Mail" is that most desktop search engines (Copernic, Exalead,..) know how to index the "Windows Mail" database, but cannot (or cannot yet..) index the "Windows Live Mail" database. If you are a frequent user of your desktop search capability, it makes a HUGE difference !

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Comment from Graham on 2008-08-10

2008-08-10T12:43:24Z

Hi, many thanks for your explanations. I particularly like the layout of your website: a model of clarity which is so hard to find elsewhere on the net.

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Comment from Sherri on 2008-07-08

2008-07-08T16:35:03Z

Thank you so much. I was so confused. Windows Vista I think is a great program, but i didn't understand what Windows mail was.

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Comment from Shelley on 2008-06-22

2008-06-23T02:20:24Z

how do you eliminate one or the other? shouldn't you just have one? i'm confused.

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Comment from Leo on 2008-06-13

2008-06-13T16:20:12Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

You don't see what I see. A constant stream of people having
problems with free email accounts, people who've lost all
their contacts and email, and with nowhere to turn and no
hope of recovery.

I used to believe as you do. Then I started getting
questions and requests for help.

Leo

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Version: GnuPG v1.4.7 (MingW32)

iD8DBQFIUp4zCMEe9B/8oqERAuFbAJ9WKo9xSBAeyMpmKVmd9OyAXZ3gKACcCfZu
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=FtmI
-----END PGP SIGNATURE-----

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Comment from Jaykrishnan on 2008-06-12

2008-06-12T22:09:56Z

Well, I tried windows live mail and it is good. But I prefer not use such mail programs as over a period of time I end up carrying a lot of unwanted mails. If you have easy Internet access, it is better to use hotmail/yahoo mail directly.

I do not agree with Leo's worries of free email. They are free, get very less spam, are constantly improving as competition heats up. The theoretical possibility that they might freeze your account or something is highly improbable.

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Comment from Bob on 2008-03-29

2008-03-29T21:49:43Z

Windows mail is sometime supported by antivirus (ex bitdender), but windows live mail (like windows live messenger) is not (except for the antivirus features offered within it by microsoft). This sucks big time.

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Comment from Viront on 2008-03-20

2008-03-20T18:05:02Z

I was also at a confusing stand point on whether to use Mail of Live Mail as a default. In the end I decided to use live mail for some of the same reasons listed above. More options and etc.

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Comment from himanshu on 2008-02-23

2008-02-23T18:27:30Z

hello,
after installing vista , i was in deliema whether to use windows mail, or windows live mail as my default. but finally decided to switch to windows live mail since it is more updated than windows mail and secondry it provides more facilities

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Comment from Lesley on 2008-01-07

2008-01-08T01:17:49Z

I installed Windows XP sp2 and IE7. My Outlook Express ceased working so I took your suggestion and installed Windows Live Mail and Messenger to replace the Outlook Express. Looked great until I tried to send an email. It defaults to my hotmail address and won't allow me to send mail from my shawmail address. However, both hotmail and shawmail appear on the page and both are accepting incoming emails. Do you know how I can send shawmail from windows live mail? Thanks for your assistance....you are a great resource!

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Comment from don on 2007-12-24

2007-12-25T01:24:09Z

To split hairs even further Windows Live Hotmail is called exactly that on the log in page but when you arrive at your inbox page it says simply Windows Live.

THanks for this article. I though I was in early stages of Alheimers. LOL

don

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Comment from Elliot on 2007-12-23

2007-12-23T10:29:33Z

I guess we are lucky that Microsoft hasn't tried to trademark the term "email". :-)

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Comment from Eli Coten on 2007-12-22

2007-12-22T18:13:50Z

And there was a time when what is now called Windows Live Hotmail was called simply Windows Live Mail, but then they decided to rename Windows Live Mail (beta) to Windows Live Hotmail (beta). Now the service is out of beta, and the current Windows Live Mail is not the same as what they originally used the name for!

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Comment from Chris Ottaway on 2007-12-22

2007-12-22T12:34:24Z

Windows live Mail is no longer Beta. I have the update from Windows, that made it no longer beta.

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Comment from David B on 2007-12-20

2007-12-20T15:38:10Z

Aw Leo - let's just go back to WzMail on Xenix! Let's see, what was the name of that server? Kermit? Piggy? Gonzo?

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Comment from Jack Gannon on 2007-12-19

2007-12-19T20:58:42Z

That one of the world's most influential companies in the history of Earth would allow such a chaos of names to evolve is astonishing and perplexing. What the heck?!

Not only is it perplexing, but it's comedic -- if I was reading a novel, and the author had written this in the book, I would have thought it hilarious, but I would have also thought "There's no way a real company in the real world would ever do that!"

So its kind of surreal this naming scheme they've come up with -- it's like something right out of a slapstick comedy.

I really hope that Microsoft uses some of their resources to greatly enhance and improve marketing and public relations. They need up the "hip" and "cool" factor by a few notches.

I might now be a minority in saying this, but I really think Microsoft makes amazing products. For example, I've been running Windows-XP Media Edition as my kitchen TV now for years, and it has performed flawlessly. All my friends who have seen it say, "How come I don't know about this? Why doesn't Microsoft advertise these media features?"

Also, my entire office runs on MS-Server-2003, and there are networking features that I simply couldn't easily configure with anything else.

So Microsoft is a great company -- but I'm worried that Microsoft's pace in alienating the public, and digging its own downfall with things like this naming convention is accelerating.

Too bad.

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