Comments for Where did my edited attachment go?

Comment from ash on 2009-10-27

2009-10-27T10:54:13Z

I have tried to do this but when I go to the Temp Internet File that it was saved to I cannot actually open the file, it comes up with a word document with boxes in it?

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Comment from LYDIA on 2009-06-29

2009-06-29T18:17:52Z

I'm on yahoo mail but it does not have attachment on the sreen but if sameone send me an email picture i can save it.

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Comment from Marlo Garnsworthy on 2009-06-25

2009-06-25T18:50:12Z

Leo, I think it's so great you're takig your time to help. This has just happened to me with a word doc from hotmail, BUT accessed through MSN explorer... I've tried so many things, even tech support didn't know and I'm desperate, and I can't find info specific to MSN explorer

MSN Explorer is just Internet Explorer with a different skin. In I.E. you would find the Temporary Internet Files folder identified in Tools -> Internet Options -> General -> Browsing History -> Settings. I hope/assume/expect that MSN Explorer has a similar setting. Once you identify the location of the temporary files, you can look there.

- Leo
26-Jun-2009

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Comment from lisa on 2009-06-12

2009-06-12T09:40:43Z

Thanks Leo, I was looking for my saved attachment from my hotmail and lost it. I spent half the night looking for my document. I went to several web sites and was told to type commands in the run. Nothing worked. I couldn't find that file for the life of me. Anyway you saved the day or really the night. Thanks again. PS I will remember to click SAVE AS for my documents.

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Comment from Monica on 2009-05-12

2009-05-13T03:35:08Z

Thank you very much for your help. i had spent hours editing my uni assignment and id lost it. i knew it would be hidden somewherreeee in the computer but not sure where :) with ur guidence i was able to find it. thank you very much :)

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Comment from Angie on 2009-04-06

2009-04-06T09:34:10Z

I am using Firefox 3.0.8, where did my attachment key gone too. when i want to attach a document, but i cant find my attachment key.

Firefox is a web browser, it has no "attachment key". What email program are you using?

- Leo
06-Apr-2009

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Comment from nathaniel on 2009-04-03

2009-04-03T07:29:29Z

so a quick follow on to my elation above- I read the otehr posts, and did realize that I could navigate to the file thru a normal file path, when the earlier post referred to UNCHECKING the system folders- never knew about that before, but when I did so I could go right to the offending MS word doc, click, and open it up.

needless to say wife got the message tonight- save, THEN open!

hope others find this thread- it's a VERY common problem!

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Comment from nathaniel on 2009-04-03

2009-04-03T07:15:52Z

leo- your answer was really helpful however i was unable to retrieve the file this way- I did succeed though eventually- wife was using IE7 and MS word and hotmail. attachment ms word file landed in a temporary folder that she saved, not thin king, and was impossible to find. your method showed an IP address of an attachment loader, but no file.

the fix: I downloaded the file again from hotmail and saved, again in the same file path she did wrong (This is risky, luckily it appended a # to the file and didn;t overwrite the lost one)then I went in and did save as to see where it was, and there was the missing one- a right lick on the save as screen allowed me to order the word files there by date. she had several there.....
DO NOT SAVE AS your prior file name though!!

Now this part is microsoft alchemy- somehowe about 1 hr of tryign later, I simply clicked open, and it brought the mysterious folder up (that was the last known file save path for ms word, i guess) so the file with the hours of edits (to her masters thesis) was there, buried amidst cookies for ll bean and other online ventures.

I hope this is useful for others- no other forum I found online gave a solution, even MS experts said hte file was gone! We are happy, even if it's 130 am!

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Comment from Jeff on 2009-03-02

2009-03-02T18:56:58Z

Nobody intends to do this Leo, it happens after 72 hours of work, on a Friday, when your boss says, "Can you do just one more thing" and your wife is asking where you are with the Chinese food, with the baby crying in the background. You walk in Monday morning and its gone. And while I know where this file is and have unhidden folders I still can't get to it.

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Comment from Nathaniel on 2009-02-18

2009-02-18T22:43:29Z

If you enable the addres bar on your file system, when you are enabling viewing of hidden files, then you can type in the ie5 folder, which really is a content folder. There are several.
\Local Settings\Temporary Internet Files\Content.ie5, \Local Settings\Temporary Internet Files\Content.excel, \Local Settings\Temporary Internet Files\Content.word, \Local Settings\Temporary Internet Files\Content.outlook

Many attachments end up in the last.

I'd like to throw this out: what are the other files. Even after manually and automatically cleaning out Temporary Internet files, there still are 11 or so (including the above content ones). You can find out how many by right clicking Temporary Internet Files and then clicking on properties.

Thanks.

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Comment from ekey on 2008-11-14

2008-11-14T21:46:08Z

Thank you very much, Leo. I was almost heartbroken when Ii found I could not find the edited file. Thank you, I find it now.

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Comment from robin on 2008-10-26

2008-10-26T14:47:19Z

You didn't answer the question! LoL You answered regarding webmail. I use OE, it saves to a location that is easy to identify: just open an attachment (any attachment) click file>save as and it'll show you. And THAT'S where the problem starts for me.

The folder name the attachmenet (with hours of editing in) is stored in a gobbledegook system created name G6EFU9P3 (tht's actually where mine is). Using thre Save As option and then simply clicking the UP icon (to get to the next folder up in the hierarchy) I can easily find that my file is stored in: docs and settings > my name > local settings > temporary internet files > IE5 > G6EFU9P3 > filename.

That SHOULD be the end of the problem. However, if I then look for the sub folder Temporary Internet Files under Docs>myname>localsettings it ain't there! Easy, it's a hidden folder. Well it's not enough to click show hidden files, you also have to uncheck the box "hide system folders" and then BINGO the Temporary Internet Files folder is visible.

But is that the end of this tale? No. :( because there isn't a subfolder there called IE5 and worse there isn't one document that relates to todays!

So the question is: how do I get at this REALLY hidden folder caled IE5?

Actually it gets worse! There IS also a folder called Temporary Internet Files under Docs>Default User>Local settings> and it does have an IE5 subfolder. But in that there is no G6EFU9P3 subfolder, and the subfolders that are there (system names too) have only a single ini file in each.

Any ideas? ://

robin

Ideas? You bet.

For starters, you should never count on using that location - whatever it might be - to keep or find documents and attachments. Even though it's Outlook Express, the location is still Internet Explorer's Temporary Internet Files folder (as you've seen), and the files can be randomly deleted as IE manages that cache of files.

If you need the document, if you need to edit the document, always File->Save As (or Save Attachment) to a different location that you control. Like "My Documents". Then edit to your hearts content.

If you still want to see the contents of the temporary internet files folder, either view it from within IE's Tools->Options menu, or make sure that "show hidden files" is enabled in Windows Explorer. And this article will help also: What are those strange folders in my Temporary Internet Files?

- Leo
27-Oct-2008

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Comment from Walter Fife on 2008-02-28

2008-02-29T02:57:31Z

When I found the file I found only the original unedited file not my saved WORD doc. Just to be sure that was the case I repeated the senario with a diffenent WORD doc. edited it, hit save, then closed WORD, found the file, in the temporary folder, but the file was in its unedited state.

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Comment from Janice Moosajie on 2007-06-18

2007-06-18T13:46:14Z

Is there any way to redirect where the saved attachment goes automatically without clicking "File, Save As"?, i.e, direct MS Excel or Outlook to save in one specific place.

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Comment from ishaq on 2007-04-03

2007-04-03T09:18:16Z

when i attach files in outlook it goes to other palace not to attahcment place what is the problem

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Comment from Truman Mason on 2007-03-11

2007-03-11T17:36:46Z

Easiest way to ensure that you don't lose an opened attachement: Save it immediately to your computer (in My Documents) Now you can't lose it.

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