Comments for Where did my folders go in Windows Live Hotmail?

Comment from Connie on 2012-01-14

2012-01-14T21:39:24Z

Dave,
It's a common misconception that the folders are actually on the device you are reading them from. But the folders actually reside on the Hotmail servers. Using any particular equipment to delete them (such as your phone) will delete the online folder. Then when you look at the account from another device (such as your computer) you will not be able to find them. You might be able to recover the folders from the trash folder. If you are able to restore the folders, they will then be accessible from all your viewing devices.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Dave on 2012-01-14

2012-01-14T19:03:37Z

I deleted some folders on my msn/hotmail account on my iphone. Now those folders are gone on my imac and mac book. I didn't want to delete them on the computers. Will a Time machine restore them or can I recover them another way?

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from johnpro2 on 2011-11-15

2011-11-15T22:27:06Z

You will find a very small direction arrow placed on one or maybe two folders. Click this and it will take you to the missing folders.

Alternatively view Hotmail directly via your internet browser by typing Hotmail.com into the address bar and log in.All the folders that are on MS server will show up here.If not they have been deleted.
Jp

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Alan Wakefield on 2011-10-14

2011-10-14T11:28:01Z

I was in "manage folders" where I set to delete 1 folder.
After I clicked "save" I noticed Hotmail had deleted 4 other folders?
these folders hold important information, any ideas how to get them back?

Unfortunately, no, I don't. Another reason I recommend backing up your Hotmail account or not keeping important information ONLY in your Hotmail or any free email account.

14-Oct-2011

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Baz on 2011-07-13

2011-07-14T04:14:43Z

I have the same problem, all my folders and the emails in them have gone. No scroll bar. I am using Windows Live mail and had two different email accounts. I changed my password but no others changes I can recall.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Aimee on 2011-04-13

2011-04-13T17:56:54Z

Neither of the above situations pertain to me. I had to reset my password for my account and when I signed back in the next day all my inbox messages from before 4-4-11 were gone as were the folders I created. How else can I find them?

I'm guessing that unless you had them backed up elsewhere, you cannot. You didn't say why you had password problems, but if, for example, your account had been hacked the hacker could have deleted everything permanently.

14-Apr-2011

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Richard Bell on 2010-09-29

2010-09-29T21:16:09Z

I want my contacts from hotmail sent to my new live hotmail account so I can put them in my live contact list. I have no way of contacting these people and I need them.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Lu on 2010-08-29

2010-08-29T17:29:56Z

Where did my manage folders button go? How can I go in and delete folders now, and see how many messages are in my folders?

That's this article: How do I delete a folder in the new Windows Live Hotmail?

30-Aug-2010

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Nat on 2010-08-06

2010-08-06T20:15:26Z

Okay I noticed a missing folder today, so I came here and read the article. Here is the deal: 1. There is no scroll bar next to the folders. 2. The missing folder is not in "Manage Folders". 3. I tried creating a new folder with the same name to see if it would reappear, and all I have now is an empty new folder with the same name. Lame. I want to know where my stuff went.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Clinch Valley FD on 2010-06-30

2010-06-30T15:38:06Z

The FD hotmail does not appear anymore after I do a search for msnhotmail. I tried clicking on all option that even refer to "Inbox" or "Hotmail". Normally we do not keep it full but we do get a lot of mail some of it is critical and has deadlines. This is very frustrating and time wasting. What happened to the easy way- just click and there it is?

Dave Knight, chief

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Rob on 2010-03-25

2010-03-26T05:07:05Z

Hi,
I started this morning with a small experiment. I installed Outlook and tried to send copies of all my messages in Windows Live Hotmail to Outlook. I see all the folders but only few folders have messages. When checking Hotmail noticed all my folders gone. Is there a way of getting my folders back in Hotmail without loosing valuable information? I thought that all these emails were not stored on my own pc but at Hotmail. Maybe contact them and ask for reset of my account? Thanks for any help because little bit desperate.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from linda on 2010-03-16

2010-03-16T18:41:24Z

i have an account prior to the Windows Live Hotmail. i am receiving email under the old account, but not under the new. what should i do?

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from MICHAEL KELLY on 2010-02-08

2010-02-08T19:17:54Z

Try creasting another folder, I did and the missing folder suddenly appearedv with the new one,however; I don't know whether they will disappear again.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from arol on 2010-02-03

2010-02-03T21:54:52Z

you wrote:.."If you look closely, though, you'll also see that a scrollbar has appeared next to the folder list. Use that to scroll down, and the rest of the folders can be seen"
There is no scrollbar next to my folder list

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from shereen on 2009-12-21

2009-12-21T20:50:47Z

i had 2 folders named 'y' and 'sent y' and they disappeared when hotmail was upgraded to live. i realy want them back. i did not delete them they just vanished.
pls help!!! [there is no scroll bar]

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Karen Morgan on 2009-09-24

2009-09-24T20:55:57Z

All of my contacts and emails on msn have disappeared, including my bills (which need paying) and myh current job emails (which I badly need. I have no scroll bar, and no folder on the hotmail page.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from deborah stalker on 2009-06-08

2009-06-08T21:27:58Z

i have had this email address stolen but need my folders to add to my new email address. sometimes a box comes up saying downloading from folders but i do not know how to get this out to add to [email address removed]...can you help me find these folders...i would be greatful...thanks...deborah

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from chris s on 2009-02-26

2009-02-27T05:36:29Z

I can read my hotmail account emails now since i have live. Are the emails gone forever out of my hotmail account? Is live and hotmail the same? I still have an @hotmail.com account? can i still sign in to it?

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Rosalyn Holland on 2009-01-18

2009-01-18T11:21:05Z

I have not used my hotmail account for the last month, just wanted to know if it is deleted altogether because I did use it in December. Thank you

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Linda White on 2008-12-06

2008-12-06T22:59:19Z

Unfortunately, there is no scroll bar on my hotmail, my folder I've had there since I opened the account in 1997 is not there anymore, and it is not listed under manage folders. I did save the emails in there but they are on floppy disk, and I no longer have a floppy drive on my new pc. I'm not even sure they are any good any more. After I saved them years ago, I never thought about saving them in a newer format. Pity me...not, I guess.

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Peggy on 2008-12-03

2008-12-03T14:56:48Z

My folders are still active but my contacts folder is empty and it will not allow me to save any address as a contact. HELP!

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Doug on 2008-12-02

2008-12-03T03:55:55Z

I think you are talking about folders disappearing when you converted to Windows Live Hotmail, right?

I had the same thing happen when I converted to the first beta of this style. I do believe, at that time, I was able to switch back, out of the beta.

It's no consolation, but it does offer advice that before ever again switching formation in Hotmail, MOVE ALL EXISTING MESSAGES TO YOUR INBOX!

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.

Comment from Kevin H. on 2008-12-01

2008-12-01T08:54:06Z

The thing is....there's nothing under deleted except ' Manage Folders" :(....

]]>

A comment on: Where did my folders go in Windows Live Hotmail?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
Leo's Answers Newsletter - Ask Leo! in your inbox every week.