Comments for Why can't I open this file?

Comment from Andrew on 2009-10-08

2009-10-09T05:07:23Z

Hi, I've been having a problem with this CD of mine. I read your article and tried to do what you said. For example
I went into the file which is a .rar file. I tried to uncheck the read only status and when I applied it came up with 'access denied' I tried to copy the contents into the cd but it comes up with 'incorrect parameter'I tried to fix that problem, but there were no solutions.

This CD is from a friend of mine and the majority of the file types are set in .rar. It doesn't let me open it or copy it. Please help.

CD-Rs are read-only once they've been created, you can't modify ANYTHING *on* the CD. You need to copy the files to your hard disk, possibly reset the read-only bit, and then you should be able to access or decompress the files.

09-Oct-2009

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Comment from AMIT on 2009-09-18

2009-09-18T10:48:06Z

ALL THE COMMENTS AND THE SOLUTION ARE GOOD, BUT SOMETIMES IF IT DOESNT WORK EITHER. THERE CAN BE PROBLEM OF OFFICE AND ALSO DESTINATION OF THAT FILE. TRY JUST TO DRAG THE FILE YOU WANT TO OPEN FROM CD ON DESKTOP AND OPEN. IT WORKS :)

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Comment from Christi Herrick on 2009-09-13

2009-09-13T21:14:21Z

Wow, Leo! You saved me hours upon hours of work! Thanks for this article!

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Comment from Michael McGrath on 2009-07-09

2009-07-09T11:01:33Z

I am running the java window to extract bookmarked pages from a PDF file. This works perfectly on my system, but on my client's network I get the following message:
RaiseError: The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
Doc.extractPages:7:Console undefined:Exec
===> The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
I have saved it as another name and checked the read-only, but still get the message. Any clues would be helpful.
Thanks,
Michael

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Comment from roger on 2009-06-29

2009-06-29T12:18:36Z

I have exactly the same problem as Phil on March 11, 2009, i.e. transfer of mail folders Outlook express ^. Are files read only in express, as I cannot seem to change the properties to enable them to be exported?!

thanks

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Comment from Phil on 2009-03-11

2009-03-12T00:15:28Z

I want to move just mail folders from one PC to another both are using Outlook express 6. I have copied files across and tried to import them but no luck (attribute read only is off). When pointing to the folder to import a mess comes back "no messages can be found ..." I set some of the DBX file to associate with Outlook Express but still no luck - any hints ? Thanks

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Comment from Damaris on 2009-02-07

2009-02-08T02:52:13Z

Hi,

I think I have the same problem as above, but not quite. I made backup CDs of my computer 5yrs ago. I can see all the files with corresponding creation dates and size on the CDs, they have the read only checked, but I can't open or copy/extract any of them from the CDs. Do you have any advice. I've been wondering what to do for years now. Thanks for your time!

No way to know what might be happening without knowing exactly what happens when you try to copy the files.

- Leo
08-Feb-2009

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Comment from Dale Siefker on 2009-01-29

2009-01-29T22:55:27Z

I followed your instructions for moving OE6 to a new machine. I copied the OE6 to my Documents on the new machine and unchecked the read only but every time I close the wizard the folder reverts to read only. ???

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Comment from Amanda on 2009-01-13

2009-01-14T07:47:48Z

Have downloade a file tom tom 2.5 And can't open it any ideas TomTomHOME2winlatest description WinLatest.exe hope you can help

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Comment from Linc on 2009-01-12

2009-01-13T01:37:11Z

Problem as:"'local travelling.xls' cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding." I'd tried your method, but problem still. i have no idea. Could you help me to look if i send it to you? Many thks in advance.

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Comment from lindsay on 2009-01-02

2009-01-02T18:14:59Z

I have a new computer hooked up to a small network at work that can access shared files on a snap server 2200. However, after I open shared documents once, I cannot re-open them from that computer ("file" cannot be accessed. This file may be read-only, or you may be trying to access a read-only location. Or, the server...not responding.). After I logout and log back in again, I can only open the file, but again only once! No other computer has this problem and no one else has opened the shared file. I think something on this new computer is accessing files twice to make them seem read-only when they shouldn't be. Any suggestions?

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Comment from nikki on 2008-12-27

2008-12-27T17:13:27Z

hi, i saved several word files in my documents and was able to open them , but now i cant open them as it says they are not supported. Not sure what to do.

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Comment from saiful on 2008-12-15

2008-12-15T10:37:56Z

I have some files saved on a jump/flash/thumb drive (whatever you want to call it)...they worked fine until yesterday. I tried opening excel and word files and I keep getting the error "the file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding." How can I fix this? When I open the files properties none of them have the read-only box checked.-i got my problem same as danielle...please help me...its my important file...

Some flash drives have a physical read/only switch on them, perhaps that got tripped? If not, I'd copy the documents off of that flash drive asap, as I'd be worried that it's about to die.

- Leo
15-Dec-2008

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Comment from Putra on 2008-11-10

2008-11-11T02:04:57Z

Why can't open properties in "My Computer"

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Comment from Una Boyle on 2008-07-02

2008-07-02T16:49:10Z

After I transferred the Outlook Express, every file comes up as 'DBX' and can't be opened. What can I do about this?
Una

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Comment from nano1398 on 2008-06-07

2008-06-08T06:11:38Z

iam not able to explore files in cd nor can i burn any data to my cd.i hav windows vista .everytime
i insert a cd i get only options for preparing a blank disc even when there are files in cd.please
help

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Comment from Malcolm Brown on 2008-06-02

2008-06-02T13:00:02Z

Hi Leo,
I have read the comments above but been unable to find the answer to my problem.
I did a wipe of my computer last week but before that I had been backing up (or thought I had) my pst file for Outlook 2003.
Now when I try to reload my backed up pst file it always asks for a password but I never gave it one. Going into the properties of the new pst file that Outlook made when it reloaded it gives the option of changing the password but I can't as I don't have the original password. How do I set it up so that I can create the first password or find out what the original was.
Thanks
Malcolm

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Comment from jtairol on 2008-02-04

2008-02-05T03:06:13Z

why my vista business edition cant open a "application.exe file".once my cursor point just to the .exe file folder my system hangs.just pointing no action being done yet.i noticed that exe file in vista home edtion,the icon is different compare to my business edt.how can i solve this.the file is a game file around 500mb.counter strike source.exe.kindly email me.

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Comment from RUG on 2008-01-15

2008-01-15T17:04:19Z

Hi I have a excel file in the share drive , several users use it, suddenly every one is getting this error message this error message "*.xls cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding, , I tried your method but when I tried to find /Handle it dont display any files, I need to know who is the culprit as this is very important file, I have restored the back up copy and tried to delete the old file, still gives me the same error,My file in on a shared drive, how do I apply the .exe on my share drive ?? i dint get this part, I am not that strong technically, but at the same time I have to fix this ASAP, Any help??

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Comment from Mary D'Ambrosio on 2007-12-27

2007-12-28T06:12:25Z

Hi,
Thanks for all this. However, what if 1) it's a rewritable disc 2) the system won't allow me to uncheck "read only?" This is an internal drive; all worked well until today; now all discs are, Stalinistically, "read only," no matter what I try?

The disc drive is broken?

Thanks for further thoughts.

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Comment from Danielle on 2007-12-17

2007-12-18T01:31:34Z

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Comment from Danielle on 2007-12-17

2007-12-18T01:30:36Z

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Comment from Val on 2007-09-26

2007-09-26T21:06:03Z

Hi Leo-- I read the article above. But all 1900 of my documents transferred off of the CD into "My Documents" in "Read-Only" status. By the why I used CD-RW discs when I did the transfer. The steps I followed are below. Is there a way I change all of my documents at one time so that I can un-do the "read only" status?

Thanks,

Val

1. I put the CD in the new machine.
2 I clicked on "Explore" from the Start Menu so I could get to "My Computer"
3. I clicked on "My Computer" which opened up the window for my "D-Drive" (my CD drive).
4. I did Control-A and selected all of the documents in the "D" folder.
5. I right-clicked inside of that folder (can't remember if the cursor was on a Document icon or on the space in between the docs).
6 After I right -clicked, I scrolled down to "Send To" and selected "My Documents"
7. When I went into My Documents, all of my documents were there. However when you open any of the documents, in parentheses at the top next to the name of the file it says "Read-Only".

I am running Windows 2000.

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Comment from Joan on 2007-09-24

2007-09-25T06:44:42Z

Hi Leo...I've followed your instructions for copying my folders from my Outlook Express file on my old computer to a CD without any trouble, have saved them to the hard drive on my new computer, have unchecked the Read-only box in properties but I still can't read my messages in Outlook Express...they were all in dbx files so I changed them to Excel files but still cannot read them. What am I doing wrong please? Also how do I change them back to dbx files please?
Thank you...Joan

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Comment from Leo A. Notenboom on 2007-08-30

2007-08-30T17:20:17Z

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If they don't have excel ... get excel or openoffice.

If they do have excel, then perhaps you need to save the documents in
backwards compatible file format before sending. That might be easiest.
This article also outlines the same issue for Word:
http://ask-leo.com/whats_a_docx_file_and_how_did_i_get_one.html

Leo

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Comment from Shawn Coates on 2007-08-29

2007-08-30T00:51:08Z

I just got a new machine and upgraded to Vista and Microsoft Office 2007. I send out these Excel files to my buddies and none of them can open the files. What do they need to do? Thanks.

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Comment from Amelia on 2007-08-13

2007-08-13T16:58:40Z

Hi. I've followed all the instructions for importing my Outlook Express files from my old laptop to my new one but am still having trouble. The files are on a CD-R. I copied them to my hard drive, then un marked 'read-only' under properties. It allows me to do that but then it just changes itself back. Can you help at all?

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Comment from Brandon Vance on 2007-07-18

2007-07-19T02:15:16Z

Hi. I read your article on this error message "*.xls cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding.". But when I copied my file to a hard drive and unchecked the read-only mark, I still get the same message. This was an Excel file I had on an SD card on my Treo phone and modified it using a computer at work that runs XPsp2. Now I can't open it on my phone or on the work computer. Help... please... I've tried downloading excel recovery programs and nothing seems to help. But the file shows it has 195Kb so there must be something there...

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Comment from Barry Brown on 2007-06-06

2007-06-06T16:22:45Z

Hi Leo,
I downloaded some photographs onto a CD-R 700mb disc a few weeks ago. Im now looking for the disc but I didnt mark it, I have a CD-R disc that is full and I think Its the one I need. However it will not open up so I can look whats on it. It doesn't tell me anything if Its a read only file or whatever It just fails to open. I have tried opening it with different systems and nothing, can you suggest anything.
Regards
Barry Brown.

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Comment from Fred Hirschler on 2007-03-25

2007-03-25T13:12:20Z

Hi Leo,
I use Windows XP Media Center Edition, Internet Explorer 7 and Outlook Express 6. A week ago I copied all Outlook Express messages from the Store folder to a backup folder on my C: drive. I then WinZipped all the messages and burned them to a CD-RW.
Two days ago I unzipped and extracted all .dbx folders from the CD-RW back to my C: drive backup folder. In Windows Explorer I can clearly see all the .dbx folders in my backup folder. I checked their properties: they are not read-only files. I used the correct Outlook Express import routine but the import wizard tells me it can find no messages. I then opened the Store folder in Windows Explorer and dragged a few .dbx files from my backup folder to the Store folder. However, when I open Outlook Express the dragged .dbx files do not show up. I then tried changing the "Open with ..." properties of one .dbx folder, going through the first three listed programs: Internet Explorer, Word, Excel. No luck. Tnen I navigated through "Open with ..." and selected Outlook Express. The icon of all the .dbx folders changed in each case, but none of this helped to open the backup .dbx folders in Outlook Express. Then I opened the Outlook Express program folder and selected oeimport.dll. Now my Store folder displays all the .dbx folders with the pretty red-and-blue icon, but I still can't open the restored .dbx folders in OE although they do appear in the Store folder with the all the rest. I can't think of anything else. Can you tell me if I should change the "Open with ..." properties to some other .exe or .dll program, or is that of no use? Any other ideas? Thanks a lot.
Fred Hirschler

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Comment from Leo Notenboom on 2007-02-09

2007-02-10T00:17:24Z

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I believe you want this article:
http://ask-leo.com/why_cant_i_open_a_certain_file_thats_on_a_cd.html

Leo
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Comment from rick on 2007-02-08

2007-02-08T21:52:42Z

I copied a bunch of excel and word files from a window ME op system to a cd rom. Now, when I try to open up the cd on a windows XP system some files open and some don't. The one's that don't have an error message that I am not permitted to access the file. Any ideas? Is there a way I can work around this problem? Thanks

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Comment from Tashi on 2007-02-04

2007-02-04T09:59:18Z

the file on desktop cannot be opened on clicking, it just opens a blank window.... but if I then go to Open folder/files and then to desktop file..it is accessble. So what do you suggest me to open my files just by a double click?

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Comment from celine on 2007-01-20

2007-01-20T14:34:13Z

Hi Leo,
I'm having problems opening my excel file. Everytime I open my excel file, it launches the installation of microsoft office xp professional with frontpage. Now I can't open my excel file at all. Do I need to install microsoft office professional with frontpage? My excel was working fine previosly.

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Comment from Leo Notenboom on 2007-01-10

2007-01-11T05:49:58Z

When you copy a file from a CD-R, the "read only" attribute is copied with it. Clear that in Windows Explorer, and you should be able to edit the file.

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Comment from subho on 2007-01-10

2007-01-11T05:31:17Z

I faced exactly the same problem with excel files while opening from a CD-R. However even when I try to copy the file(s) to my hard drive it gives error message - Cannot copy :Cannot copy from source or disk. I tried with other type of files like pdf, doc and they too are giving the same problem.

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Comment from Leo Notenboom on 2007-01-10

2007-01-10T23:14:12Z

Setting up your own tip ar is easy. Heck, just do a view-source on http://buyleoalatte.com and that's all there is.

Hosts: http://ask-leo.com/how_can_i_find_a_good_web_host.html

Frontpage extensions are evil :-). I never use them - they result in non-standard web pages, and often very convoluted HTML. I strongly recommend that you find alternate ways of doing whatever it was you were relying on FrontPage extensions for.

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Comment from Bill Zimmermann on 2007-01-10

2007-01-10T18:52:16Z

Leo,
I just wanted to thank you for so many posts. And am loving this website. I like the idea of a Tip Jar as well. I give so much free advice as a oonsultant that I sometimes feel very undervalued. Should you assist me with such a problem I will be sure to utilize the tip jar. Also I will incorporate the same in my website. BTW what host do you recommend? And why on earth do ISP's turn of Front Page extensions? COX (www.cox net) just turned them off and left me in the lurch TOTALLY... I have to move my website. Yuck Love the simplicity of yours. I see you put the tech in places where it matters. Love the podcasts! All the best for 2007! Bill Zimmermann San Diego

Monogram Systems

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Comment from Barbara Almy on 2007-01-09

2007-01-09T17:41:54Z

Everytime I go in to Englewood, FL pet shelters,
I get taken back to the screen with all the icons. Can't seem to open any of the files that are attached to that subject. Please help.

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Comment from Kirk on 2006-12-12

2006-12-12T15:50:14Z

Leo,

When I attempt to open an excel document by clicking on the document's icon. This in turn opens excel as expected. However, that is all that happens. Clicking on any excel document icon only opens excel and NOT the document. I have to open an excel document directly from excel in order for it to open. How can I fix this without having to reinstall Excel? Or am I left with no other choice?

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Comment from John on 2006-12-11

2006-12-11T22:04:14Z

Hi Have a Problem. my computer fried recently total mother board failure. I brought out the old 300mhz pIII and put my Hard drive from the old computer in an external HD Box and was hoping to be able to access the Drive. I can write and read the drive but I can not get into my documents under what used to be the the old administrator Name. I can look at anything on the drive except the documents under the old Amin name. This is where all my stuff is and I cant figure out how to get at it. I have tried copying " your not authorized to access", Ive tried setting the logon name to be identicle to what used to be on the old computer. Ive tried to make the files available for sharing. nothing works so far. How can I get at these files? on my old drive.
Thanks so much

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Comment from joe on 2006-11-10

2006-11-10T22:33:26Z

i have just installed windows xp but didnt remove my old xp now i can only boot in 1 windows the new one it works fine but when i try to open my old docs file in previous windows it sais i cant open file how do i open it

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Comment from John Gillin on 2006-10-18

2006-10-18T20:20:29Z

When backing up Quicken files onto CD-R or CD-RW, I try to restore per Quicken. The files are visible, but will not open "Cannot open the data file because it is read-only". The "Properties" method above does not help. I restore backup according to both Quicken & also using RecordNow burning program methods.

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Comment from Joel on 2006-10-01

2006-10-01T16:55:39Z

Leo,
After trying to open a Word attachment from an email I´m getting an error saying that the file does not exist on Word, Excel and Porwerpoint (at least!). I cannot open any of my previous documents. They are not read-only. In word a message appears about the Normal template. I have renamed the template, saved it under a different name and the problem persists. What is going on?

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A comment on: Why can't I open this file?

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Comment from Bryan on 2006-09-22

2006-09-23T00:54:43Z

I was pleasantly surprised when I got all my old emails back thanks to your tips. Is there any way for me to get back that *.iaf file too? I'm pretty hazy on what my account settings used to be.

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A comment on: Why can't I open this file?

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Comment from Alberto Shoki on 2006-09-20

2006-09-20T14:48:44Z

Hi Leo!You are a master since l solved my client's outlook xpre. problem.I once burnt her mails into cd,but unfortunetily was unable to restore them.Through this article l hope that I'll manage it.how could I be able to get in touch with you?Thumb's up......

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Comment from solomon on 2006-09-11

2006-09-11T19:04:46Z

Thank you('Amesegnalehu') Leo, how do I access(read) your old articles?

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Comment from raghvendra on 2006-09-10

2006-09-11T05:31:29Z

Hi Leo!
this is raghvendr shastri. i am very thankfull for you to send me these tips. please tell me how can i read your old articals?

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Comment from gilbert cijntje on 2006-09-09

2006-09-09T10:59:20Z

very inormative thabk you

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Comment from JAT on 2006-09-07

2006-09-07T17:42:29Z

For unlocking of locked files, I recommend Unlocker (http://ccollomb.free.fr/unlocker/), it makes this annoying job very easy.

Additionally, if you have a file or directory you can't open at all (e.g. when no user has the right to access the file... I had that problem before), you could try to use a Knoppix-DVD to boot the system and access the files (e.g. copying it to an external medium).

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A comment on: Why can't I open this file?

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Comment from Dan Ullman on 2006-09-07

2006-09-07T16:07:28Z

I am not sure if excel does this but files can be "in use" if there is a locked file present. If a program crashed and did not clean up its locked file (.ldb in Access) the program thinks that the file is being used. Simply deleting the lock file can also solve the problem.

Again, I don't know if this happens in excel

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A comment on: Why can't I open this file?

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