Comments for Why can't I set my internet home page to what I want?

Comment from Rajan on 2008-10-13

2008-10-13T21:31:23Z

I have a totally diffrent problem on Internet explorer 7 I try to change my setting and apply my home page but when I do it says applying setting in a green bar and it takes forever and never works

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Comment from Devonta on 2008-04-19

2008-04-20T00:00:05Z

My computer has been acting very strange. My system seems to be locking me out of all my programs and whenever I try to open a file it freezes up. I can't even change my homepage on IE anymore. Can you tell me what the problem is?

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Comment from David Skidgel on 2007-11-29

2007-11-29T15:36:35Z

My problem is definitely caused by Google Desktop. I installed an upgrade yesterday and stupidly didn't read everything in a popup window. One of the items checked (that I could have unchecked) was the selection of google.com as my home page. When I tried to change it I found that the option was greyed out. I uninstalled all Google applications and started over - this time I unchecked the box but still have the option greyed out. I should also mention that after I deleted all the Google apps, I still couldn't change the home page, so it's something that Google installed that's hiding somewhere else. I'm a little surprised that I'm finding so little help on this as I'd expect almost everyone to be upset that their IE has been hijacked by Google.

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Comment from Berty on 2007-07-06

2007-07-06T12:01:22Z

I had the same problems and yes as mentioned in the top an anti-spyware prog caused the problem.
Deactivate that program change the value in what you like and activate the antispyware program again.

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Comment from Bill on 2007-06-23

2007-06-24T04:28:08Z

FYI - Is your new HP computer stuck on IE homepage http://hp-desktop.aol.com/??? Even after you change it??
When I bought my HP computer, the homepage in IE7 was "HARD SET" to http://hp-desktop.aol.com/ and would NOT change. It always changed back immediately after setting it to ANY other page. The answer to change it: Upon boot, press F8 and continue bootup in safe mode. Login to the profile/user you wish to change the home page and change it there. After normal bootup, the page has been changed! Took me 24 hours to figure this one out. Symantec AV, spyware, etc. did not have this baby locked down. It turned out to be a registry entry by HP.... that is now GONE.

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Comment from Victor Cole on 2007-03-10

2007-03-10T15:47:51Z

Bob Tummino,
Thanks so much for your advice. Worked like a charm. IE7 reset button is a monster. When my settings changed, it was VERY stressful. Also, my AutoComplete settings were changed. To fix that problem, within the browser, I went to Tools, Internet Options, Content, AutoComplete, then check-marked Forms. It was the only thing not enabled there. This allowed the browser to remember what I type in, so I don't have to keep typing it over and over within the page I'm browsing, i.e. email addy, search request, etc.

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Comment from Bob Tummino on 2007-01-29

2007-01-29T15:16:20Z

Cant't change home page solution; one possible porblem will be with NAV. Under Options, Anti-Virus, there is a check Box to "Protect Home Page". When this is checked you cannot change the Home Page. You need to uncheck it, change the home page, then go back and check the box for Protect Home Page, so that spyware or somethng else changes it. IE7 there is a button to reset your internet setting to default, this will change the home page and if you have NAV you'll have a problem changing it. Follow the above steps to fix.

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Comment from Paul on 2007-01-26

2007-01-26T12:18:43Z

I reset internet explorer 7 and now I can't change the homepage or view videos on youtube. It seems to have removed Java from the list of services as well. Please help !

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Comment from Dale Adamson on 2007-01-11

2007-01-11T12:54:30Z

I can't change my home page from http://www.microsoft.com/isapi/redir.dll?prd=ie&clcid=0, from this page I can click "my msn" and it will go to my msn page, but it will revert back when you exit, can't change it in internet tools, I am not running spybot or zonealarm. this happened after i reset internet explorer settings in the advanced ie tools.
can you help? thanks

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Comment from Laura on 2006-12-30

2006-12-31T07:30:39Z

Wow....thanks ray.....i have had qeeksquad for my home page for 10 months.....thanks to you.....it has been changed....lol whew

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Comment from Ray on 2006-12-30

2006-12-30T16:37:45Z

I had the same issue. Cause was the Home Page protection shield in my Webroot Spy Sweeper. Changed the Home Page defined in the shield and that resolved the problem.

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Comment from Jean on 2006-12-22

2006-12-22T09:46:28Z

If you opted to use the Norton Antivirus that shipped with your new HP laptop, that might be your problem as well. It has a home page protection feature. The details could be found at:
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=us&docname=bph07138&product=18703&dlc=en&printable=yes&encodeUrl=true&

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Comment from Jean on 2006-12-22

2006-12-22T09:17:06Z

I had the same problem and finally solved it yesterday. It’s ZoneAlarm again. Seems like every time-consuming problem I encounter is always ZoneAlarm. I really hope that it’s performing miracles on my behalf for all the trouble it always causes.
The cure then:
1) Uncheck “Load ZoneAlarm at startup”
2) Restart
3) Change the homepage (and apply).
4) I closed IE immediately, but that was probably not necessary
5) Recheck “Load ZoneAlarm at startup”

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Comment from Gigg1es on 2006-12-09

2006-12-10T01:49:59Z

My problem is http://hp-desktop.aol.com/ but only on my boyfriends profile on Windows XP. I Looked through the registry and found nothing to delete!

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Comment from Ian on 2006-12-01

2006-12-01T15:29:32Z

I have IE7 installed, and I cannot change my homepage settings. I can click the button to 'use blank' and I can type in a new URL, but whenever I open a new browser or reopen Internet Options, everything is back the way it was. I am running XP Pro on a laptop, with NAV2007 and Webroot Spysweeper. I don't believe it's a spyware problem and I am the administrator on the machine. Is there a program available that allows you to change the homepage, or am I faced with a format and reinstall? It seems a lot of people have this problem and no-one gets answers from anywhere.

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Comment from Norm Morgan on 2006-11-07

2006-11-08T00:59:28Z

I had same problem. I tried spybot and adaware with no success. I went to add and remove programs and there was a program that downloaded along with the homepage that I changed to. I removed the program and everything worked fine after that.

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Comment from Cheri on 2006-10-30

2006-10-30T14:25:24Z

I have the same problem http://ie.redirect.hp.com/svs/rdr?tYPE=38= etc....

I have run adware, spybot, etc. and still cannot change the homepage. Please help

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Comment from Leo A. Notenboom on 2006-10-22

2006-10-22T19:20:16Z

Well, the advice in the article still applies: typically it's something that the spyware checkers will check - even if it's not specifically due to spyware. Windows Defender, and Spybot both should try to resolve this for you. Good luck!

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Comment from Sheila Penney on 2006-10-22

2006-10-22T14:47:34Z

Hi, Leo: I have this problem, but it isn't spyware. Bought my laptop as a "store-demo" model; it was already set up with the store name as the admin user. I changed the username to my own. I also went into safe mode as "Administrator" and checked that my username is, in fact, listed as "admin" user (I'm using XP Home, not Pro, so the procedure is a little different than the one you specify elsewhere; I have no command to "manage / Local Groups & Users"). So far, so good. BUT: the IE homepage is set to go to the site of my laptop's manufacturer (HP). I usually use Opera, so this hasn't been a huge problem. But now I have IE 7 and want to try it. When I try to change the homepage thru Internet Options, it does allow me to type in a new URL (or navigate to the page I want and choose "Use current"); but it WON'T stay changed. If I close the dialogue box & reopen, or even if I close & restart IE, the thing has changed back to the HP site. (When I was in Safe Mode and using the generic "Administrator" account, I also called up IE and made the change; it "stuck" when I closed & reopened the dialogue box, but once I rebooted normally, no dice.)
The default line that keeps appearing for the homepage in Internet Options is:
http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q305&bd=presario&pf=laptopso-- so it's a redirect of some kind. How can I track this down and get rid of it? (HP must have the slowest-loading page on the whole web, and it's driving me nuts).
Any help you can give is greatly appreciated -- I'm a bit past the age where I can promise to name my firstborn after you, but I'll call my existing son and tell him his name is now Leo if you like.)

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Comment from Hanieh Behzadian on 2006-10-20

2006-10-20T12:35:02Z

Hi
i can not change the home page becouse in the internet option the home page is gray and I can not access to it

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Comment from David on 2006-08-10

2006-08-10T22:38:32Z

I cannot get home page to stay set. I have all of aol's latest spyware and anti-virus and firewall. I also use system mechanic 5 professional although I"M only using this for the utilities not anti-virus or spyware. When my spyware protection blocks this item it calls it homepag hijacker. trojan.win32.startpage.adh. I need help!

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Comment from j.cooper on 2006-07-07

2006-07-07T20:26:09Z

i made google my home page and i cannot get rid of it. i go to internet options and what ever i type in it still stays at google. I have checked spy ware and i am clear of viruses etc.

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