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  <id>tag:ask-leo.com,2011://3/tag:ask-leo.com,2005://3.2434-</id>
  <updated>2011-12-23T14:17:38Z</updated>
  <title>Comments for <![CDATA[Why do so many tech support solutions start with &quot;reboot&quot; or &quot;turn it off&quot;?]]></title>
  
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    <id>tag:ask-leo.com,2005://3.2434-comment:49222</id>
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    <title>Comment from Yeppers on 2010-08-05</title>
    <author>
      <name>Yeppers</name>
      <uri></uri>
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      <![CDATA[<p>Leo, would you say a "turn-off" (where you use the Turn Off button, wait a few minutes while PC is shut down, and then power up again) is better than a mere "reboot" (where the actual shutdown period is very brief) in correcting some PC issues?  Thanks.<br />
<div class="leocomment">Yes. Turn off removes power from many of your computer's components, putting them in a more definitive initial state. In worst case situations "pull the plug" is also included, because on some computers turning off doesn't actually turn off absolutely everything.<br />
<div class="leocommentsig"><img src="http://img.askleomedia.com/leo2t.png" alt="Leo" /><br /><span class="leocommentdate">07-Aug-2010</span></div></div><br />
</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/why_do_so_many_tech_support_solutions_start_with_reboot_or_turn_it_off.html"><![CDATA[Why do so many tech support solutions start with &quot;reboot&quot; or &quot;turn it off&quot;?]]></a></p>
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    <published>2010-08-05T19:22:26Z</published>
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  <entry>
    <id>tag:ask-leo.com,2005://3.2434-comment:19785</id>
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    <title>Comment from Leda March on 2009-05-14</title>
    <author>
      <name>Leda March</name>
      <uri></uri>
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      <![CDATA[<p>Re: "reboot" or "turn it off", how does "restart" differ from "reboot"?<br />
<div class="leocomment">Restart typically means reboot.<br />
<div class="leocommentsig">- Leo<br /><span class="leocommentdate">14-May-2009</span></div></div></p>]]>
      <p>A comment on: <a href="http://ask-leo.com/why_do_so_many_tech_support_solutions_start_with_reboot_or_turn_it_off.html"><![CDATA[Why do so many tech support solutions start with &quot;reboot&quot; or &quot;turn it off&quot;?]]></a></p>
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    <published>2009-05-14T14:49:26Z</published>
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  <entry>
    <id>tag:ask-leo.com,2005://3.2434-comment:19784</id>
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    <title>Comment from r taylor on 2007-02-17</title>
    <author>
      <name>r taylor</name>
      <uri></uri>
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      <![CDATA[<p>when I was a boy tv reception sometimes would improve if I reversed the plug. this works on radio too. Todaymost appliances and plugs are polarized to prevent the mismatch of wires. but wrong connections can cause a degrarded signal. From an Electrician</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/why_do_so_many_tech_support_solutions_start_with_reboot_or_turn_it_off.html"><![CDATA[Why do so many tech support solutions start with &quot;reboot&quot; or &quot;turn it off&quot;?]]></a></p>
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    <published>2007-02-17T16:41:58Z</published>
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  <entry>
    <id>tag:ask-leo.com,2005://3.2434-comment:19783</id>
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    <title>Comment from lou bush on 2005-10-14</title>
    <author>
      <name>lou bush</name>
      <uri>http://unspecified</uri>
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      <![CDATA[<p>I retired a few year ago from a tv repair store.  One of my most memorable puzzles was a tv that would work in my shop but not at the customers home.  After two or three sessions at my store, the customer took the tv home and, on a whim, used a polarity checker on his ac outlet. Sure enough, the wiring was backward, neutral and hot were reversed.  He corrected the wiring and it fixed his problem.  He was kind enough to tell me about it.  To this day, I dont understand how, with bridge circuits, reverse wiring could affect the power supply in the tv.<br />
 But it did!  Perhaps it could cause problems in computer products too.</p>]]>
      <p>A comment on: <a href="http://ask-leo.com/why_do_so_many_tech_support_solutions_start_with_reboot_or_turn_it_off.html"><![CDATA[Why do so many tech support solutions start with &quot;reboot&quot; or &quot;turn it off&quot;?]]></a></p>
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    <published>2005-10-15T00:41:54Z</published>
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