Comments for Why does my DSL drop after a few hours?

Comment from Debbie on 2008-10-11

2008-10-11T15:40:41Z

Well one more try...I was almost finish completeing this comment and at the very finished I lost connection, so I am back. verizon sucks!! rep told me yesterday that my phone lines were fine. well when I got home from work, I plug a phone in my NIC outside. I heard music this time and a different language...Is my Dsl wiring my problem now inside or what to do? I sometimes have a hard time talking phone when internet is up..Sometimes I have to call my own home phone to seems like open up the line. Works sometimes and sometimes not. I am frustrated as you can see. This has been going on for a year or more. No luck with the Phillipines because they can't speak English. The tech (out of three)told me that from 1-10 I am 9.5 from Verizon Central ofice for my lines. swell!!! I have all the problems as you guys do. How can I resolve this issue without Verizon. They are no help!! I am tired of spending $$ to Verizon and no help. I have not yet to plug the modeum phone directly yet into the NIC. I replaced the jack modeum. no difference...Help I am tired of this all ...any suggestions...Can't afford $91.00 hour for tech to come out and tell my lines are working fine....

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A comment on: Why does my DSL drop after a few hours?

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Comment from CST on 2008-10-07

2008-10-08T03:29:30Z

You can try running a line straight from your jack out to your Network interface outside and place a splitter. This will remove all the bridge tap inside and faulty wiring and also going around the alarm if you have one. Also check your phone jack if its got corrosion or bent pins change it out and make sure theres a good connections. If that doesnt fix your problem then its more then likely a bad modem or a issue on the phone companies side. Either a bridge tap that needs to be removed or bad lines outside from the CO.

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A comment on: Why does my DSL drop after a few hours?

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Comment from Steven on 2008-09-07

2008-09-08T02:32:19Z

I've run into the same curse. Moved out into the country where I'm not able to get a cable modem. I am stuck with Verizon DSL which is lousy. Verizon's Tech support, I agree, is useless. I had a technician stop by the house and he replaced faulty wiring outside. Nothing wrong with the Tech. I thought the problem had gone away....but no. Not as many drops but still annoying.

At my previous home I lost my cable modem connection maybe 3 days out of the year. If I add up how much time I lost with my DSL in just 10 months....I'd say....about a month's worth.

It's flat out frustrating when you are doing work from home....and "disconnected"....ahhhhh!!!

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A comment on: Why does my DSL drop after a few hours?

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Comment from Lawrence on 2008-02-25

2008-02-25T20:47:47Z

This is an excellent article about DSL. Maybe,
satellite DSL should be considered as an alternative to regular DSL, particulary if you live in a rural area without regular DSL or cable internet access.
http://www.1-satellite-tv-facts.com/Satellite-DSL.html

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A comment on: Why does my DSL drop after a few hours?

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Comment from James Rowe on 2008-01-12

2008-01-12T18:21:48Z

I know that by changing the TCP/IP settings you are "hard coding" the NIC. Is there another way to hard code a nic so that TCP/IP stay to obtain but yet the IP address is different.

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Comment from GALLAGHER on 2007-09-05

2007-09-05T18:12:53Z

I NOTICED WHEN EVER MY BROTHER WOULD TRY TO SEND A FAX THEIR WOULD BE MUCH STATIC ON LINE AND BE VERY DIFFUCULT TO SEND A FAX OUT, NEVER THINKING THIS COULD ALSO BE MY DSL PROBLEM OF BEING CONTINUALY KICKED OFF, CALLED PHONE COMPANY, LINE CLEANED, BOTH MATTERS RESOLVED. I SPENT WAY TO MUCH TIME ON SUCH A SIMPLE FIX.

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Comment from RP on 2007-08-06

2007-08-06T20:24:06Z

I had the same problem - Verizon could not figure it out - "checklist-only" thinking. I mentioned that the router worked, the modem worked, etc, but I was only able to connect to the internet when I was actually talking on the phone (they didn't believe me). Turned out to be a wiring issue - my home had faulty wiring. Once that was fixed, no problem. This issue also happened in another building with Verizon with old wiring.

Verizon tech support is pretty useless. I spent hours on the phone before they figured out what I already suspected (line noise, line connection, bad wiring...). Also, every time you call, you have to start over at ground zero with the checklist with some guy overseas in a different time zone. If I did not have tech skills, I would have canceled (that's what my friend did).

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A comment on: Why does my DSL drop after a few hours?

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Comment from cricket on 2007-05-08

2007-05-09T03:16:30Z

I had the same problem. Turned out it was inside wiring. Check all inside wires. If you have splices, redo them all. Remove all wall jacks and check connections. If you can use a different pair of wires do so. This is how I solved my problem.

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A comment on: Why does my DSL drop after a few hours?

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Comment from Jim Crack on 2007-04-15

2007-04-16T01:15:12Z

The fact is the Verizon DSL is just plain horrible..It isnt your firewalls in most cases because i have mines completely removed and i still have the dreaded blinking light appear or the even worse solid liight of the comatosed modem its a horrible service run by a terrible company soon the are suppose to be running fiber optics where i live which im sure will cost a arm and leg but i will still try it in hopes the DSL is just a bad internet idea soon about to go the way of the 56k but if Verizon fiber optics isnt any better then thier DSL i will be going back to cable damn the expense..By the way as far as customer service goes dont even bother call your local office during the day time so you can get someone that speaks english and understands you when you tell them to take a flying head long leap off the nearest and tallest structure ..

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A comment on: Why does my DSL drop after a few hours?

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Comment from graeme on 2007-04-03

2007-04-03T23:10:37Z

The more devices you have plugged into the phone line will slow down the speed. Also the direct tv recivers will also kill the dsl signal, make sure your sat reciver is filtered. The main telephone line that comes into your house should have a wilcom filter there for best results, it will filter all the other lines in your house and provide a direct dsl signal to your dsl modem jack.

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A comment on: Why does my DSL drop after a few hours?

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Comment from Wizzard on 2007-03-10

2007-03-10T14:35:29Z

I too have this problem. I spoke with Verizon support in Timbucktoo or wherever they are. The lady I spoke with could not seem to get it through her head that I had tried all the "usual" solutions. She kept having me reboot my system and plug/unplug this and that. I think the problem may lie with my firewall but I don't know how to fix it.

Usually when this happens I am getting a solid I-connection light and my router is flashing showing a signal getting there but it appears my connection is being rejected. I tried removing my wireless router and making a direct connection and even using my laptop computer to connect. Both computers are running Norton Internet Security/firewall. I can't seem to narrow it down because it doesn't seem to happen with any consistency. Rebooting sometimes works but not always and I am unable to connect again for hours sometimes. This has been an ongoing problem for over a year now. The funny thing seems to be that I usually can connect between 8AM and 4PM with no problem although sometimes it drops during these times too. The only reason I stay with it is the alternatives aren't great either.

Verizon technical support has gone from quite good when I first got DSL to NON EXISTENT.

Anyone with any ideas on the software side?

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A comment on: Why does my DSL drop after a few hours?

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Comment from Nic on 2007-02-05

2007-02-05T18:07:23Z

I quit trying to track the cause. I just put a "Band-aid" on it. The company that I work for uses them on their DSL installations.

It is an AC power strip that pings the outside world and when it fails to get a return ping it resets the power strip (where the modem and router are connected). They speak English too. http://www.cpscom.com/gprod/bandaid.htm

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A comment on: Why does my DSL drop after a few hours?

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Comment from Rog on 2007-01-19

2007-01-20T02:51:16Z

My DSL drops intermitantly from every few minutes to hours and no amount of restars or diagnostics seem to help. I havew disabled norton and other related programs and ran 3 different spyware removers. E Link tech support is baffled and my wife wants to kill me and or the computer.

My next stop is to replace all the DSL filters and sockets, then trim the phone lines at the ends ? Any other suggestions?
Could Direct TV be causing the problem?

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A comment on: Why does my DSL drop after a few hours?

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Comment from Luis on 2007-01-15

2007-01-15T23:10:34Z

I just posted this question to Leo after using another search term that didn't bring anything up, sorry! Finally found it here. I, too, have the same problem with Verizon DSL. I talked with (probably) the same dude from India. I got the same result. It is frustrating, and if it weren't for the $180 to switch to cable, I would have already switched. I will soon, though. I will keep checking to see if anything other answers come up. Thanks

[Email Address Removed]

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A comment on: Why does my DSL drop after a few hours?

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Comment from d schafer on 2006-11-15

2006-11-15T20:12:21Z

If i'm inactive for 5 to 10 minutes i have to reboot the modum. i've had two go-arounds with verizon tech support in some third-world country who, I agree, cannot only not speak english, but I don't think they understand english. i was told to put a new wall socket in, take my computer to a computer shop, etc. etc. i can't stand it. any help from anyone would be greatly appreciated. send to my email address. thanks.

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A comment on: Why does my DSL drop after a few hours?

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Comment from j johnson on 2006-09-25

2006-09-25T13:18:07Z

my verizon dsl last only one hour or less and drops. I call verizon tech support and after dealing with recordings and then there support person who could not speak english she said the problem was with my computer. but i have two computers and dsl drops from both. how can there be problems with both computers?

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A comment on: Why does my DSL drop after a few hours?

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Comment from Al Yenyo on 2006-07-30

2006-07-30T17:15:00Z

Found my answer...it was not anything wrong with DSL, but with my firewall software...zonealarm...seems that you have to put your DSN IP address into a trusted zone. When I did this...I have not had a problem since. Actually, it alwo worked when I turned off zonealarm and used Microsoft's firewall. Check yours...you might be surprised.

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A comment on: Why does my DSL drop after a few hours?

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Comment from Al Yenyo on 2006-07-21

2006-07-21T15:10:49Z

Guess what...I got the same problem...perhaps we should form a "drop out club". Anyway, I tried using the command prompt ping www.verizon.net and I get the time out response. When I reboot, everything works OK. Next time I lose the connection I am going to try the ipconfig/release and ipconfig/renew to see if that works. I will keep you posted.

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A comment on: Why does my DSL drop after a few hours?

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Comment from rob_squared on 2006-05-07

2006-05-07T14:47:46Z

I've noticed that in times of high bandwidth the connection may drop. It usually drops for me when I'm on the Kad network in emule.

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A comment on: Why does my DSL drop after a few hours?

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Comment from Brandon on 2005-12-30

2005-12-31T05:51:42Z

well i have the same problem but my only stays up for 2 hours at min, i reset my router then it starts working fine again. do you think it could be the router or the dsl box? but it cant be the router becuase i just bought a new one a week ago.

if you have a suggestion of what might be happening please email me at [Email Address Removed]

thanks!

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Comment from steve on 2005-01-31

2005-02-01T02:47:44Z

Problem could also be caused by a "back to base" monitoring alarm system. You might need a filter on the line that goes to the alarm system.
Regards Steve

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A comment on: Why does my DSL drop after a few hours?

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