Comments for Why does my screen go black after the Windows screen when I boot?

Comment from Phil on 2009-10-25

2009-10-25T22:09:28Z

OK I too have a Toshiba laptop with black screen after windows splash screen, also in safe mode and can't select VGA in safe mode. I can't do anything only cursor on scren, can't see properties box to change screen resolution. Nothing else works what can i do?

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Comment from Steve on 2009-10-05

2009-10-05T21:01:23Z

Ditto on the BSOD ... Cannot get past the point of shut down, none of the options work, safe mode, etc, have tried over and over ... I need the laptop to work Dell Inspiron 9300 - I use it ofr business and now it is trash ????????? Please point me in the right direct - thanks in advance for any help, Steve

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Comment from Amanda on 2009-10-04

2009-10-05T05:55:05Z

Dear All, I'm so devastated …I have the same problem ; a black screen after Windows logo, I tried to restore windows to many points before like a week , a month and even two month and still nothing is changed
I tried the Safe mode but still is a black screen and I can't do anything
I tried all the other option and still I get he black screen
Please help me

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Comment from Jenni on 2009-09-22

2009-09-22T18:02:21Z

I HOPE THIS HELPS...FIRST OF ALL I'M NOT A COMPUTOR WIZZ NOR DO I REALLY UNDERSTAND COMPUTOR STUFF, BUT THE BLACKSCREEN THINGY HAPPENED TO ME, I WENT TO EVERYONES HELP AND IDEAS...AND THIS IS THE RESULT....I WAS ABLE TO THRU SAFEMODE WITH NETWORKING, AND I DID THE REGEDIT.EXE THING AND FOUND IT DIDN'T WORK...I REMEMBERED B4 THIS ALL HAPPENED, MY COMPUTOR TOLD ME THAT I HAD UPDATES...SO BECAUSE I COULD DO A SYSTEM RESTORE I RESTORED BACK A DAY BEFORE THE UPDATES...AND IT WORKED...I THEN WENT TO SEE WHAT THE UPDATES WERE AND SAW THAT THE WINDOWS VISTA SERVICE PACK 2(KB948465)WAS READY FOR INSTALLATION...SO I'M ALITTLE HESITANT TO INSTALL THIS...LIKE I SAID I'M NO COMPUTOR WIZZ...SO MAYBE ALL U COMP WIZZ'S OUT THERE CAN TAKE IT FROM THERE, AND LET ME KNOW IF THIS WAS OF HELP!!

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Comment from Pat on 2009-08-07

2009-08-07T13:42:14Z

I have a question on black screen. I get a black screen every so often. The screen will flicker and then go black for a few seconds. It is very annoying when I am working on something.
I have a vaio sony vgc-js190D
Any suggestions?
Pat

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Comment from barbara wilkins on 2009-07-30

2009-07-30T19:17:56Z

my screen is black with the word going across it enter password but i cant change to anyscreen.

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Comment from Taylor on 2009-07-29

2009-07-29T07:04:50Z

hi, my computer will not get past the toshiba screen ive tried going to the setup, ive tried everything, but to no avail, my laptop is out of commision, the model is toshiba sattelite a-135 s7404 and the screen will not make past the microsoft corporation window, and i have no way to boot it up, and now i cannot get onto the choose your preferred way(safe mode, start windows normally, etc.)it goes to the startup repair and does absolutely nothing after going to that screen. please help me! thanks, Taylor

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Comment from kevin on 2009-07-12

2009-07-13T04:36:31Z

I hav a dell xps and the screen is crack only way i can use it is if i use a cpu monitor! Res is too high and i cant change it cuz the monitor stays black when i plug it into my laptop! what should i do?

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Comment from Mrt on 2009-07-04

2009-07-04T23:02:30Z

in safe mode, my screen is black and I don't have any options. What do I do?

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Comment from Peter on 2009-05-30

2009-05-30T08:02:10Z

I accidently hit the wrong link on display properties and now I have black text on black screen on desktop, on any righ click menues and all of the pages loading up and I can't see anything on those screens.

How do I change it back under those circumstances? Windows XP computer.

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Comment from FRED MAKRANCY on 2009-05-15

2009-05-15T18:07:21Z

I HAVE A SIMILAR PROBLEM ONLY MY BLACK SCREEN COMES UP IN THE MIDDLE OF A PROGRAM OR ON THE INTERNET. I WAS JUST ON THE INTERNET AND HIT A SCREEN BUTTON TO GO TO ANOTHER PAGE AND BOOM....ALL BLACK. THIS HAS BEEN GOING ON FOR ABOUT THREE MONTHS. ANYONE????????????????

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Comment from ma wahid on 2009-05-13

2009-05-13T08:42:07Z

i have a HP notebook of series dv1355ea and installed with windows xp home edition. few days ago i installed some graphics driver since then my notebook doesnt turn on. i tried a lot to boot in safe mode or vga mode or even i used last know good configuration menu option but alas it doesnt work. i have all option in the f8 menu but still faces the same probs. plz help me in solving the issue.

Thanks & regards

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Comment from Philip on 2009-04-25

2009-04-26T00:08:46Z

Need some help here. I went to safe mode but it's still black. The heading and "Safe Mode"s in the corners are there but the screen is still black.

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Comment from Rick on 2009-04-22

2009-04-22T17:54:36Z

im having this very same problem. i turn on the computer, click the user account (which is mine) then type in the password and from there it goes to a black screen. i literally see NOTHING but the mouse pointer. i even tried the safe mode but still nothing. i also tried everything in the "F8" options menu.

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Comment from Jikar on 2009-04-18

2009-04-18T08:57:49Z

I am not getting display still in safemode i tried nother display card but the same problem again, plz help me plz,

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Comment from Tim Mulf on 2009-04-09

2009-04-09T15:45:15Z

OK, having the same trouble as most of the people here, except, I can't get into safe mode either. Regardless of how I boot, after the Windows Vista logo, the screen turns black and all I can see is the mouse. If I wait, the screensaver will kick in and that looks normal(as far as color display and resolution.) So this is obviously not the video card. In addition to this problem, about a week ago, my speakers suddenly stopped working. A little "x" appeared over the speaker icon in the system tray. So not only am I in the dark, but I can't hear either! My laptop is only a year and a half old and has never given me any trouble. I ran all the tests I could find with the Windows CD and not one error was found.

Please help me tackle this problem as I'm up the creek without my laptop. Thank you.

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Comment from Tim on 2009-04-03

2009-04-04T06:58:06Z

it could be because your backlight lamp in the screen is faulty

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Comment from Daymone on 2009-03-22

2009-03-22T17:12:09Z

My computer screen went black and it goes to a black screen that says windows failed to start. hardware or software change might be the cause. I have not installed any new hardware. then it asks launch start up repair or start widows normally. but when I check either it returns to the same scree. Can I fix this by buying a new hard drive?

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Comment from psm on 2009-02-23

2009-02-23T18:17:59Z

Leo,
Good call on your method 2 procedure. I recently had the "vgasave disabled issue" and had to move through your steps blindly. A minor adjustment on the number of "v" that I had to press after the tab(since vgasave wasn't the first one-i had a via controller that got tagged and then a vga driver error = 3 "v" total) and I was on my way.
Thanks for the idea. You saved me a major rebuild

----------------------
Method-2: If even 'Safe mode with command prompt' is not working try the following process:
1.Login using your user id and passwoerd. Wait atleaset 15 nminutes for windows to be ready. You can not see anything but you can use keyboard to execute the following:
2.Use "Windows+R" to goto Run.
3.Type "devmgmt.msc" (without quotes) and press Enter Key.
4.Press Alt+V and enter the aplhabet "v"
5.Press Alt+V and enter the aplhabet "w"
6.Press tab key and enter the aplhabet "v" (i had to do this 3 times)
7.Rightclick using keybord, press Down key and then Enter key
8.Press ALT+Y and wait for about 10 minutes.

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Comment from pearl oneill on 2009-02-18

2009-02-18T16:10:55Z

sorry did not help. had a power surge, screen is black when i turn on. i can put a picture on from my collection, when i log off and turn back on - no picture. how do i save. obviously a small problem, as i can get a picture.

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Comment from paul mink on 2009-02-15

2009-02-15T18:21:16Z

campaq presario f700, okay boots up great, when you select a user, it goes to a black screen but the mouse curser is still there, tried the safe mode does the same thing black screen with mouse curser but you can see safe mode writen across the top.
thank you for your time sir!

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Comment from hank on 2009-02-03

2009-02-03T20:13:55Z

power supply
your cpu has overheated and is draining your power supply. first make sure your cpu cooler fan is clean before you install a new power supply...
at least a 500 watt...

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Comment from Tony Woody on 2009-02-01

2009-02-01T21:01:01Z

Help, somebody. Okay, here we go. I bought a used Dell Latitude D810 off Ebay Dec. 31st, 2008. I received it and it worked great for about a week. (of course the seller had a 7 day warranty). Then occasionaly the screen would black out. You could move the monitor and mess with the mouse pad and it would pop back up. Then it did it more and more. Some days you could go all day with it doing it once or go when it would do it 5 or 6 times an hour. The other day, we shut it down after leaving and I get the black screen on after the Windows logo. I can enter my password and hear the music come on like the computer works fine. I can load in Safe mode and the monitor works all day. What can I do? Did I change something that made it do this in the first week? I did a Windows update, because the balloon popped up and said updates available. Help, Help, Help...Please. I did all the resolution things asked and no luck. I did the Dell thing where you enable drivers, no luck. I am about to put it under my truck and drive!! It is my daughter's computer and she told her friend the other day that she hates her computer--this while her friend is playing on her new laptop. Here is my equipment. Dell D810, Windows XP Pro Version 2002 service pack 3, Intel 2.13GHz, ATI Mobility Radeon X600 driver. Please help me. Thank you

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Comment from vaseem ahmed on 2009-01-16

2009-01-17T03:37:47Z

i got a system for repair i booted system using xp cd and as setup showed "windows is inspecting files..." it turned to bright black screen

i wanna solve the problem whats it can u help me

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Comment from Jim P on 2009-01-15

2009-01-15T08:28:40Z

Things that I've done...
1. Fresh Copy of XP Pro
2. Laptop Dell 600m
3. uninstalled video driver and let windows install drivers
4. Updated ATI drivers, no success
5. Went on the dell website from suggest comment and checked to see if the hide monitor function was unchecked, which it wasn't checked
6. I can only navigate through VGA mode or safe mode.
7. No service packs are installed on the machine
8. Dual monitors are not running
9. I don't know what else to do.....
10. Somebody help a brother out, i'm all out of options here man!

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Comment from Pete on 2009-01-12

2009-01-12T17:52:17Z

These are similar symptoms that I am having but when I hit F-8 my keyboard turns off not letting me to even try starting in safe mode or last known. I am stuck before even trying the solutiuons listed.

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Comment from mike on 2009-01-10

2009-01-11T02:33:32Z

i was wondering why my desktop changes to black after 15 min is it a virus doing it or is is the microsoft that been copied. i got the computer with the bummed copy of windows

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Comment from warren on 2009-01-06

2009-01-06T10:28:43Z

my other computer screens goes blank after displaying windows logo on startup. i try to restart and run in safemode but just a black screen appears with lots of command lines;
multi(0)disk(0)partition(2)\WINDOWS\Systen32\Drivers etc etc
i wait but nothing happens and tried other options in normal mode, with networking etc.

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Comment from Yeshey on 2008-12-25

2008-12-26T06:57:08Z

i did all the steps above for monitor black out problem. But when i switch to safe mode computer restarts and do not show anything after the windows xp loading screen.

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Comment from Yeshey on 2008-12-25

2008-12-26T06:55:16Z

I am having problem with my Laptop blank screen after displaying the Windows logo, and just before displaying the login screen or desktop. I remember what I did. In the diaplay properties, i went in Advance then to Monitor and unchecked the Hide mode that this monitor cannot display. After that I got the blank screen as mentioned above. Please help how do resolve this problem getting back my disply. I tried booting using Safe mode, but getting stuck after mup.

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Comment from SUVRIT CHADHA on 2008-12-17

2008-12-18T07:43:28Z

It seems i do also hav the same problem. When i start my laptop,it boots up and shows that windows xp logo on startup but after that blank screen appears.Interestingly when i press power button,it again boots up but this time shows various options like safe mode, last known good configuration,start windows normally etc and when i start select start windows option everything works fine.But if i turn on my lapi next time i hav to do this stuff all over again.
any idea ..........>?

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Comment from Jason on 2008-12-15

2008-12-15T13:41:55Z

i am facing problem in windows xp as my system boots up the screen is blank, as my mouse pointer is shown and i am able to move the point
with mouse no icon is there and start up bar is there.same thing is there in safe mode also. even ctrl+alt+del keys do not work.Pls kindly
help me out

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Comment from Sanjay Patel on 2008-12-06

2008-12-06T15:52:43Z

sir

i am facing problem in windows xp as my system boots up the screen is
blank, as my mouse pointer is shown and i am able to move the point
with mouse no icon is there and start up bar is there.same thing is
there in safe mode also. even ctrl+alt+del keys do not work.Pls kindly
help me out

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Comment from richard on 2008-11-13

2008-11-14T00:40:26Z

...
the problem was a set of microsoft security updates which caused the problem twice , i booted in safe mode did a sys restore then i noticed the same thing happened again because the updates were reinstalled . so i unchecked the updates and checked the box do not display these updates again

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Comment from Michele on 2008-10-15

2008-10-15T14:00:11Z

Similar problem here with my PC. I wanted to use my Samsung tv as a monitor and hooked it up, but it would not work (the TV worked with my laptop though). I was playing with the display settings in XP and after changing one of the advanced ones even my old monitor stopped working properly and goes to black after initial windows logo and boot. I have tried to restart in safe mode, but it's only giving me 2 options and asking where to boot from (machine or disk). No matter which one I choose it will not let me into safe mode and I still get the black screen. I believe the pc works fine, it's just not showing anything and I am completely blind as a consequence!
I read here that I could disconnect the video card: is this a good idea? Then plug it back in and Windows will recognise new hardware?
I have also tried to change the BIOS settings to VGA mode but to no avail. I think the problem, which I have caused, lies in the video card (but don't ask me what I have as I can't get into my PC to tell you).
Many thanks for your help

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Comment from LUKA on 2008-09-27

2008-09-27T20:27:00Z

Now, click on the Advanced button, and then the Monitor tab of the resulting dialog box. Change the Screen refresh rate to 60 Hertz.
YES BUT I CANT DO THAT..and i have the same problem with black screen,but the screen shows me in small window -> Hz ? O pls pls ..PLS HELLP!

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Comment from Nadeem on 2008-07-26

2008-07-26T12:46:29Z

i did all the steps above for monitor black out problem. But when i switch to safe mode computer restarts and do not show anything after the windows xp loading screen.

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Comment from Tristin on 2008-06-28

2008-06-29T04:54:30Z

Please I beg of you for help, everything I do is on my computer, I'm a graphic artist and all my prints are on my computer(stupid I know) I was going to buy an external hardrive tonight, but got this problem instead. Whenever I turn on my computer, it loads up the first couple of seconds, goes black, the the blue screen of death comes up, even when I try in safe mode, it always freezes at .../drivers/MUP for a couple seconds and then goes to blue screen, please help me!

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Comment from sarah on 2008-06-15

2008-06-15T15:23:28Z

my computer doesn't work, what do i do?

it starts up normally untill the windows logo appears, then the blue login screen appears but there is no space to insert password or anything, it's just a blank blue screen. then nothing happens happens after that, it just stays blank for few minutes then goes black. i cannot even use any of the programs because it freezes half way when i turn it on.

what do i do?
what is wrong?
can it be fixed?

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Comment from Robin on 2008-04-08

2008-04-08T23:24:08Z

I am trying to help my parent with this problem, when they turn their computer on, it goes to sleep. It is a new compute and worked fine yesterday, what do you recommend

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Comment from Frank on 2008-04-04

2008-04-04T11:44:14Z

Hi,
I experienced also the black screen on one of my laptops. Since I work as a IT professional I 'felt' it was not a serious problem and thought of a malware issue.
Scanned with many tools,HitmanPro, SpaywareBlaster, BitDefender i.e. No go.

Booting in Safe mode gave all options, here too.
Tried a scandisk and repair, FixMBR, still no go.

Somewhere on a forum I have read about setting the display settings to a minimum: 640x480 and a 8 bit color depth. I did.
After rebooting in Safemode I got a "Display Driver error" with a popupscreen and step by step troubleshooting. It led to a setting that told me my Display was set on "TV Display" !
Since modern videocards have many advanced options it easily can be switched to a setting and 'forget' the change... (or som software pest dit it for you!)
Well as notebooks have a external display option, this sounded fair to me, and after changing this into LCD/portable or whatever, after rebooting, I had my old windows settings back with a familiar screen!
Just had to re-adjust the screen settings, and voila!

So it all seems to relate to some other Display setting and not a driver issue.
It may not be helpful to all of you, but perhaps you will get a hint like I did.
O, and if you are using a AGP card, try another one or even a PCI card to see if your desktop reappears...

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Comment from Willem on 2008-04-02

2008-04-03T06:38:10Z

Hello.....
I had the blackout screen problem... i also thought it was a driver problem.
But, I formatted the drive and reloaded xp....... the installation went well, but as soon as its finished, and windows loads, another blackout occurs. It dont even give me chance to reload the drivers.
The resolution settings isnt even available in safe mode.
I even tried another display card. Nothing!! the same problem over and over....

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Comment from Liam on 2008-03-27

2008-03-27T13:28:24Z

hi i turn my pc on and it says the make of the model and then goes straight to a black screen with a little white line on the top of the screen flashing when i press button it beeps can u help me please

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Comment from James P on 2008-03-21

2008-03-21T18:55:27Z

I inadvertently uninstalled the 'vgasave' driver so no display. It was easy to get the display back in XP.
Put the os disk in
boot to repair console
use the 'enable' command to re-enable vgasave.

the command is:

enable vgasave service_boot_start

hit return then reboot to either safe mode or normal.

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Comment from Goran on 2008-02-21

2008-02-21T19:59:31Z

Another way to solve this problem is to start the computer in vga mode :)

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Comment from Sam on 2008-02-15

2008-02-15T18:12:47Z

a few days ago, i turned on my PC, everything loaded as normal, but then explorer.exe suddenly closed and so the icons and start menu etc all disappeared. Using my task manager, i got onto the internet to search for a solution. Searched for viruses with many different programs but nothing was found. I then read that the google taskbar could be creating this problem, so i uninstalled it, restarted my comp, and then the problem that this topic is about occured - i just got a black screen after the windows logo bit. i tried bootingit up in safe mode, and also in the last known good configuration settings, but i just ot the same problem every time, its almost as though it freezes just after the windows logo bit.

could this be some kind of virus that i could not find at work or is my computer's components breaking or what? any help would be appreciated.

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Comment from Edward on 2008-02-04

2008-02-05T04:26:23Z

Dear Mr. leo iam a comp person myself my hard drive shut down on me a few days ago well i did a fresh install of windows xp ser pack 2 then went though the updats and all that and added my viurs pro, after restarding the comp the windows logo comes on with the scroll thing going aross then the screen goes blank and i clue on how to help me out one.

thanks and hopefully i here from ya soon

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Comment from mark jay-ar p. marquez on 2008-01-20

2008-01-21T03:56:30Z

when i open my computer the icons on my desktop is not showing only the wallpaper itself but not the shortcuts of the installed program and when i boot it in the safe mode that's the same thing that happen.plss hel mo mr.leo!!!

i really need your help...plsss

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Comment from adrian on 2008-01-09

2008-01-09T19:39:20Z

when i turn on my computer it gets power but just goes to a black screen i tried hooking up 2 other monitors to see if it was that but they all do it it wont do anything just go to a black screen but the tower gets powersomeone said its the memory card fell out can you help

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Comment from Sman on 2008-01-06

2008-01-06T22:45:27Z

Hi Leo
Just to add: System Core2Duo E4300 2GB/250GB & 7200TC 512MB SLI XBlade, I remember setting something to 100% and from system to auto I feel really silly!,
VGA Mode does nothing either

I just tried another monitor Samsung SM931BW thinking it would work 1400 to 900 resolution however no avail.

Can you please help?

Many thanks in advance.

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Comment from Sman on 2008-01-06

2008-01-06T21:19:51Z

Please HELP, I too accidently change the display graphics settings, and now I find that computer gets as far as the WIndows XP Logo on start up and then black screen hanging occurs, even though windows has definately loaded up and is running in the background. The other big problem is that I have set up 3 users 1)Admin with password 2)guest (limited access rights) no password 3) Admin2 with password!
I want to try to revert them back how you originally described, but It wont boot in safe mode now either! when i click on Boot in safe mode after F8, it just comes up with a list of about 20 different random directories , and then nothing else happens!:
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ACPI.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\WMILIB.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\pci.sys
Please help

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Comment from alexg on 2008-01-05

2008-01-05T19:16:31Z

Hi Leo. My PC was fine really, but then i accidently change the display graphics settings, and now I find that computer gets as far as the WIndows XP Logo on start up and then black screen hanging occurs, even though windows has definately loaded up and is running in the background (the keyboard and mouse are functioning, altho they cant be seen).

I want to try to revert them back how you originally described, but It wont boot in safe mode now either! when i click on Boot in safe mode after F8, it just comes up with a list of about 20 different random directories , and then nothing else happens!:

multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ACPI.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\WMILIB.sys
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\pci.sys
etc etc.

please advise How I can get into safe mode or manage to visibly see windows to revert my display settings back to default.

Hope to hear from you soon.
Thankyou

Alex

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Comment from Leo A. Notenboom on 2007-12-26

2007-12-26T17:54:29Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

IT does sound like there's something broken about thet first install. At this
point in your shoes I would perform a repair reinstallation of Windows on to
that install. http://ask-leo.com/how_should_i_reinstall_windows.html

Good luck!

Leo

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FiIwjJ4YoSRiunzewlCCIqY=
=Y1vj
-----END PGP SIGNATURE-----

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Comment from bloodlust25 on 2007-12-24

2007-12-25T03:31:15Z

good day leo! merry xmas!

i also have the same problem... im running a dual boot system... both windows vista ultimate...
i cant see my logon screen when logging in my 1st OS (my original OS)...i only see the bootscreen or the progress bar of the bootscreen...right after that, just a black background and a movable cursor...

but when i logon to my 2nd OS (my emergency OS), i can log in succesfully...actually im accessing the internet through this 2nd OS...

i already tried alot of things...
-vista startup repair that came with my vista dvd
-system restore through vista dvd, it did not find any restore points
-safe mode (all types of modes), still the same... same black screen...
-command prompt through vista dvd then performed:
>bootrec /mbr
>bootrec /fixboot
>bootrec /rebuildbcd
-also tried unplugging my 2nd HDD wherein my 2nd OS is installed, but no luck

OBSERVATIONS:
-in my 2nd OS, when i enable UAC then reboot, i cannot access the files on the drive of my original OS...
-but with UAC disabled, i can see all my files and documents of my original OS...
(this proves that it isnt a HDD problem)

if this was a videocard driver problem, how can i uninstall or revert the drivers that i have updated?
i also remember installing acronis true image home and defraggler before all these happened...

i hope you can help me leo...
wishing you a merry christmas!

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Comment from mark barrett on 2007-12-16

2007-12-16T20:36:43Z

Hi I hope this will be off help to anyone getting the black screen after windows XP logo
I had the same problem after a format and fresh install of windows when i installed the drivers for my gforce 6600 graphics card.
So after hours of attempts and many errors this is how i finnaly got my pc to work.
Firstly go to nvidia and look for driver version 71.84 and d/l this driver(i saved it to desktop for easier to locate)when the d/l is complete double click the file it will ask you where you want to extract the files(once again i chose desktop for ease),when it has finished extracting the files it will begin its auto install AS SOON AS YOU CAN CANCEL INSTALL all will become clear.
Now bring up display properties in controll panel click on display and advanced tab ,now you will see the adapter as a standard vga adapter click on DRIVERS tab and choose delete .windows will then delete its own standard drivers.
Now go back to control panel and click on add hardware. when it finds VGA adapter dont let it install windows drivers point it to the extracted drivers you have on your desktop.
now the best bit all of a sudden it comes up with found(in my case geforce 6600 display adapter)and installs all nvidias software for it REBOOT and xlnt pc is working fully.
I dont know if i can update to newer drivers not even gonna bother trying now i have it working
HOPE THIS HAS HELPED EVERYONE SORRY IT TOOK AGES TO EXPLAIN

BYE

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Comment from Lucky Judd on 2007-12-03

2007-12-04T00:33:30Z

I'm not sure if this is similare or something else entirely. I'm running an hp laptop with vista home premium. I a restart as things were slowing down a bit. welcome screen with sign on came up, did my sign in, went to a blank screen with windos explorer showing. At least this gives me entry to the software and files. However no icons or task bar. I ran ms antivirus and spyware, no problems located. I can get to control panel, was abel to put up a new background however everytime I re-start it's as though I never did it. So far I've startated backing up my files, however a complete re-new is last resort as some of the software was purchased on line and I have no bu disks. Obviously I can get to the web as I'm typing this on the deficient machine. I was able to put the sidebar on top for one cycle of the system. Having done that it won't come up again. Also I can't seem to open task manager. and I have no restore points. One of the first things I tried. Any suggestions would be appreciated, other than making this a boat anchor. :)

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Comment from adrian on 2007-10-27

2007-10-28T04:16:01Z

hi leo,
i came across your site whilst trying to find the solution for my computer problem. the error above occurred after i was already having problems with starting up my computer so i decided to open it up as the problem was relating to the hard drive.

before, i kept getting a black screen which said either "a disk read error occurred" or something like select proper boot device. i then would boot the hard drive and the windows screen would appear, and then reset, making no difference. my computer has been having problems for quite a while now and i only recently purchased new parts (graphics card, power supply, motherboard...) but did not purchase a new hard drive.

then, when i opened up the computer, i accidentally plugged both the legacy power and the sata power cables into the hard drive. after that, i took out the sata power cable and the problem appeared to be fixed. however, the screen turned black after the windows screen and i am unable to enter safe mode.

i am not very good with computers and your help would be much appreciated. thank you.

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Comment from Khairil on 2007-09-24

2007-09-24T10:32:59Z

Just download the latest driver from your graphic card manufacturer. In my case, downloading and installing the on from NVIDIA website worked well. But of course you've got to reboot your computer in VGA mode otherwise you cannot do the downloading and installing part.

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Comment from Leo A. Notenboom on 2007-09-10

2007-09-10T22:04:11Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Sounds to me like either the card or monitor has failed and may need to be
replaced. I'd check the cable and connections first, but consider borrowing a
monitor, and perhaps a card to see if they're broken.

Leo

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DEWOsRfUVy+vG9zJCoTN5KM=
=0iEj
-----END PGP SIGNATURE-----

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Comment from Richard on 2007-09-07

2007-09-07T14:59:53Z

I am (trying) to run my system using an NVidia Geforece 7300 GT and get the blank screen treatment. I doubt the resolution is the issue here as it ran fine for months without a snag, but then this hit me in the last couple of days with no changeds being made to the display settings. I have the latest drivers installed, but it didn't help (as it did when the same thing happened a few months back). I am running multiple OS's (Windows Vista Ultimate, XP Pro and a foreign language version of XP Home) and this happened simultaneously on all three OS's. I can boot to Safe Mode on all three, but any attempt to load drivers and run normally results in blank screens. Any ideas? I have disabled the card in Vista and it works well enough to do this, but it would be nice to get the card working again.

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Comment from Denny on 2007-09-02

2007-09-02T11:46:11Z

Hey leo, My computer gets to this black out state, but I still can see the arrow pointer icon, and can move it around with the mouse. It also has a banner across the top saying "Window's XP home ed. Build # ... and Service Pack #.."
What could be possible wrong with this? I haven't been adding new video card drivers or anything. It just happened after i started it up one day. I've started it in all possible congigs, safe mode, safe mode w/ network, safe mode w/ command line prompt, last known good config, standard, all having the same result. Pls hlp...

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Comment from pssdeva on 2007-08-26

2007-08-26T08:32:30Z

Hey dude actually this thing happened to me when i was installing my intel driver with my ati driver on pc i changed in BIOS to the on board display card then while installing driver of intel 965ry[thats my motherboard] by mistake i changed the resolution of my monitor from then ts going blank my pc runs smoothly with my ati card as main one but if i change my display to the intel card it goes BLANK boom! no solution found yet but if u can help me ill be glad i am trying your process now but good info for noobs

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Comment from Arrisje on 2007-08-11

2007-08-12T05:47:00Z

I have been working on this computer for 2 weeks. Some how I knew it would be something simple like this. I talked (chatted with HP IT people, and they could not help me, tried all kind of things) Thanks, Leo you saved my computer.

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Comment from aL on 2007-08-11

2007-08-12T02:48:54Z

Tried to book in safe mode but it will not let let me. Hit the f8 key several times. I see that a few other had this issue but could not find a solution. Any suggestions> I am running windows xp

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Comment from jim scott on 2007-08-06

2007-08-07T05:11:05Z

Hi - i booted from windows cd , ran a chkdsk and voila ! the directory on my gard drive was fried , it was looking like it was booting until agp440 ..
regards, jim

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Comment from leoleelion on 2007-08-03

2007-08-03T11:17:52Z

i found this site while searching.. and suffice to say the info i got out of here saved me sometime.. as i am an IT consultant.. i will definitly be returning here if i ever encounter another problem *which i do everyday ;-)*

thanks leo

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Comment from Kip on 2007-08-01

2007-08-01T20:04:16Z

Hi Leo, I to have the same problems as the above. Now I have a place to start to fix my problem and that Leo, I give you MANY thank yous! At the end of the day Leo, for better or worse, you can say you did help some one and think of all the good things you have done Leo. Thank you Leo, Kip

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Comment from Richard Medina on 2007-07-19

2007-07-19T07:55:40Z

In general about installing any new graphics card.I ave found out that is better to disable all antispyware,firewall,pop-up,phishing,and any automatic updates,since some of the new programs do stop the drivers for the game cards to install properly,once I did this. all whent well,but make shure, follow instructions to the letter,defrag your drive too,most inportant,clean all broken DLL,,system mechanic7,has some good features in helping with many cleanups.bee carefull not to over do it ......peace out to all happy computing.Richard

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Comment from Scott on 2007-07-03

2007-07-03T17:38:04Z

leo saved my ass

Scott

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Comment from Kandy on 2007-06-27

2007-06-27T20:00:07Z

HELP! My computer boots up in the screen to choose safe mode but none of thoes option work at all they reboot it back to that same screen!
Windows XP is whats installed!!!

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Comment from James on 2007-05-06

2007-05-06T16:59:55Z

I have a Panasonic CF-48 and changed the refresh rate to low. Now the machines screen go's blank after the loading screen in all modes.

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Comment from Renee on 2007-04-21

2007-04-22T02:41:35Z

My screen also goes blank after the Windows logo comes on, I tried to put it into safe mode but all i get are a bunch of lines MSDOS codes or something and then the computer crashes on me. I have a HP dv series.

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Comment from Craig on 2007-04-04

2007-04-04T22:52:47Z

Hi Guys and Girls,
I had the same issue and found the information on here during a search. I was able to access in VGA mode and after a couple of attempts at changing settings, resolution etc I decided to do a restore. When my calander offered few options the one I chose was when I removed HP printer software I no longer needed. Suffice to say all is well now. I may still change my driver etc and have a look at my card for good measure. AMD 2800+ & Nividia 57300 home build. Thanks for the great advice, keep it up.

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Comment from Henry Co on 2007-03-21

2007-03-21T10:16:09Z

Thanks Leo! With the article's help I was able to reset my hardware setting for the monitor which was beyond the signal it could handle and restore everything to good working order. The key was the F8 function key as I was too familiar with older Windows version which involved the ESC key instead of that. In short, just the needed tip I needed to make short work of restoring.

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Comment from jamie on 2007-03-12

2007-03-12T11:53:40Z

my screen also goes blank after the windows logo display, i have tried restarting, starting in safe mode and the monitor continues to remain black after the windows logo. When i restart in safe mode my computer shows files in ms dos and appears to crash. I changed my dispay settings and can't get back on to my normal desk top. i cannot get back on to change my settings. i have also tried to start at last known save point and this neither doesn't work. cheers 4 help

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Comment from Gothspel on 2007-03-06

2007-03-06T08:41:04Z

hey guyz,
rite now i'm on a teribble situation. i have window XP professional edition and use NVIDIA GEFORCE FX5600 graphic card. last night i disabled my vga card and was propmted to reboot my system. When i did, my monitor went blank after displaying the windows Xp logo. though i can hear my system booting up i cant see anything, my monitor is blank. i tried getting into safe mode but a lot of lines comes up and my system is stuck at that. i even tried using the enable VGA mode option but my monitor is still blank. i removed my VGA card from my motherboard and selected the onboard option in BIOS but it still dosen't work. PLEASE HELP!!

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Comment from Max on 2007-02-28

2007-02-28T23:55:17Z

having the same problem as "Frank" on here
any safe mode makes that magic line pop up and then it goes black again just this time with some magic writing at the top that almost looks like part of na adress bar

little help please

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Comment from Don Wade on 2007-02-24

2007-02-24T20:53:32Z

you suggestions on going to safe mode are fine, but I can't get to safe mode...as one poster menioned I see files loading then it stops...flashes the safe mode logo a couple of times and then reboots.

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Comment from April on 2007-02-22

2007-02-22T19:47:27Z

I have the same problem as "John" on here has listed. Does anyone have any suggestions on how to get past this. Thanks.

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Comment from Zax on 2007-01-25

2007-01-26T00:47:28Z

Reinstall XP ?

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Comment from LinuxNewbie on 2007-01-02

2007-01-02T22:06:51Z

Hey people,
Forget windows, if your machine is frozen, use a Live Linux CD like PCLinux - http://www.pclinuxos.com/page.php?7 or Knoppix - http://knopper.net/knoppix-mirrors/index-en.html

I tried this and successfully recovered my data from my new Acer 1.73 iNtel Centrino laptop that froze up Windows XP after 4 months of purchase.

Try Live Linux,
It really doesn't need your hard disc boot and runs off entirely of your RAM,
Linux Rocks,
LinuxNewbie2007.
"...and I just moved to Linux 4 months ago... no more viruses"

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Comment from Alberto Lugo on 2006-12-07

2006-12-07T23:26:08Z

My system also goes blank after boot, sometimes it freezes the mouse pointer, goes blank and returns moments later.

Other times while the system is booting it goes blank and stays blank, I have to reboot. All began after Microosoft send an automatic update

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Comment from Leo Notenboom on 2006-12-02

2006-12-02T20:09:54Z

Almost definitely a hardware problem. Where to start is really hard to say. RAM, power supply and motherboard are the three most likely culprits, but you'll probably want to take it to a technician for diagnosis.

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Comment from Abrillem on 2006-12-02

2006-12-02T19:46:50Z

I have an old PIII machine that was woking ok with WXP home edition SP2, and 384 MB RAM. One day I was working with a word doc, and it started to shut down, and after that moment It wont boot. It does not boot even in safe mode. It start to load all drivers, and 5 secs after loading AGP440 it goes black, and freezes. Any help? (No recovery console, but anyway i cannot even get to that stage). I have read all about the problems of SP2 and AGP440, but i was working ok before, so it does not looks like this is the problem. I desasembled the machine and cleaned it without results. might that be HW problem? where to start?

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Comment from Bruce on 2006-11-29

2006-11-29T22:28:19Z

My computer will load to the initial windows logo with the loading bar, then reboot on it's own. I've tried starting in safe mode and lots of data is displayed on the screen, then it locks up and eventually reboots again.

HELP!

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Comment from John on 2006-11-15

2006-11-16T05:44:07Z

Also experiencing blank screen problem. When I try to access amy of the safe modes, the process stops at the line "multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\agp440.sys" and then doesn't go any further no matter how long I wait. I seriously have no clue to what happens after this.

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Comment from Frank on 2006-11-14

2006-11-15T04:51:36Z

I had the same problem with a Windows Vista RC2 notebook today. Black screen after boot up; just the mouse cursor visibility/functionality was enable. After several unsuscessful tries to boot up in the different save modes, and loading defaults in the BIOS; I converted an WINXP C: drive to USB and plugged it in, changed the boot up to USB hard drive in the BIOS. This time windows bootup gave me an option to boot to a "known good configuration", I chose that and voila! everything is working fine. I don't have any idea what happened before it went bad, only thing I know is that the computer was in sleep mode before it happened.

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Comment from Suren on 2006-11-11

2006-11-11T23:14:42Z

K, forget the DVI output, I mean, first i thought the MX 440 AGP card driver was the issue, since only a win 2000 version was accepted by my win xp. and none of the updated drivers were recognizing my card. Upon booting my system, the card is recognized as Nvidia Geforece 4 MX 440 64 mb card.
The plug and play always recognized it as an SIS But then i was told video card. the problem here is in both of the above cases i never got the output settings options in the advanced section of the display properties.
But i found out that maybe it is a fake card which is actually an sis card. so got the updated sis for win xp, now after the win logon screen the windows comes on a blank screen, can see it boot and log on to windows but windows upon logging on is blank, no desktop.. and now i cant get it back to working screen in windows, also in safe mode it gets stuck in the agp440.sys, NEED HELP GUYS!

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Comment from Willie on 2006-11-11

2006-11-11T22:30:14Z

about black screen after resolution change,I can't go into save mode and i tryed the other and still no go. Please help?

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Comment from harvey roman on 2006-11-10

2006-11-10T19:35:26Z

HI
I tried method 2 numerous times but to no avail. I can't get to boot in safe mode or any mode. I inadvertantly disabled the VGA mode and that's when my problems started I don't have any bootable discs available. Can someone tell me how to make a disc? or give me another tip on how to get my system working properly? I have windowsXP sp1 intalled and I can access the computer from another computer.
Thanks

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Comment from Ibro on 2006-11-08

2006-11-08T19:33:52Z

hi i'm having a weird problem. First when i boot my computer it goes to the windows logo. Then it goes black...The way i got around this is to simply reboot my compuer and 1 out of 5 or 6 times it actually lets me into the system. Now that worked for me thus far. I even lowerd my resolution and color like stated above but that didn't do much of a difrence. Now when i try to boot in safe mode it simply puts bunc of petition this and that mostly related to my hardware and then it stops. It goes no fruther, so safe mode does not work for me. So now when i boot up my computer it goes to the windows logo and then a black screen aobut couple minutes later it displays a blue screen and then it restarts again doing the same thing over and over.

i'm thinking the constatns shut downs will damage my computer sooner then later. But now the only way i can get around this problem is after it shows the blue screen and restarts. I have to boot up in safe mode with comand prompt. It freezes then i turn my computer of and then boot in last good knows configuration, then it lets me in.

However if i try any other method it will do show the black then blue then restart.

This is not a good way of getting into my system and i'm afraid that i will damage my cmoputer beyond usage.

Obviously the problem is going from worse to worse, so any help would be greatly aprichiated.

I have one gig of ram, 3 gig pentium procesor, video card is a geforce fx 5700 plus ultra, and motherboard is an sis 800 i think.

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Comment from Kayla on 2006-11-05

2006-11-06T03:20:46Z

I'm having a weird problem - similar to this. After the Windows screen pops up on start-up my screen goes black for several minutes and finally goes to the Windows user page. This never happened before - what changed and how do I fix it

Thanks

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Comment from lawrence on 2006-10-25

2006-10-25T23:18:19Z

hi,

im having a serious issue with my pc and i dont know what to do next expect throw my pc through the window. I have XP pro with 2gb ram and 2.4ghz pentium and a quadro 700 agp card. i installed another card (quadro 230) to get dual screens, and after installing the driver and rebooting, my pc went dead. When i say dead i mean that the pc boots up to Dell screen, the window splash screen for 10 seconds, and then the screen goes blank (dark) when the desktop should load. i waited 10, 20 mns but no change.
I can hear things happening, or access the shared directories on my desktop by using my laptop, but i cant see anything on my screen. i can even hit the keys to shut the pc down without seeing them (i remember them) and the pc turns off. so i guess the PC is ok, but the visuals are gone...or semi gone since i can see the boot up and window splash screen.
ive tried changing the graphics card, changing screen, running recovery console chkdsk /r, fixboot and fixmbr or even booting to safe mode, with no success. When i try to go to safe mode, or last config, or any other choice, it stops at iomsys. I tried disabling this service in the recovery console, but that didnt work..in fact, i would auto reboot without going anywhere.

HELPPPPPPPPP!!!!!!

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Comment from harry on 2006-10-11

2006-10-11T11:00:08Z

HI. Can you help please? My welcome screen stays on a long time, is there a way to shorten this. Many thanks Harry

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Comment from Wil Farrell on 2006-09-24

2006-09-24T10:45:31Z

Also experiencing blank screen problem. When I try to access amy of the safe modes, the process stops at the line "multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\agp440.sys" and then doesn't go any further no matter how long I wait. I've tried Rajesh's answer and still no joy. Any ideas?

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Comment from Jennifer Chung Pei Ying on 2006-09-21

2006-09-21T09:11:43Z

Hello,I have a Aspire Acer Personal Computer,The Millenium Eddiction.Its seem too old i see.My Problem is,,When i turn on the computer,there is no respond and turn to blak screen after the windows screen boot up.I try many ways by ckliking Ctrl-Alt-Esc for setup. I have no idea against the computer.I am tired for its and felt very bored.Can you please help me???I also want to know more information about the important computer guide...Please help me???THANK YOU...

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Comment from Rajesh on 2006-09-11

2006-09-12T06:31:18Z

Hey my problem is solved - see below:
If the blank screen is getting displayed after Windows XP logo, but you can hear login sound on the entering the password, it is most probably that your diplay adapters were disabled. Safe Mode or Enable VGA mode should work in this case, but if your default display 'VGASave' itself is disabled then they will not work.

Method-1:In this case try logging in with 'Safe mode with command prompt' (press Press F8 during startup and select this mode). This will most probably enabled even if the display adapters are disabled as it doesn't require any GUI. In the command prompt type "devmgmt.msc" (without quotes) and press Enter. This will open the device manager. In Device manager, goto Display Adapter and enable the available device.

Also VGAsave mode should always be enabled as it is the failsafe display for windows. Open device manager, in View menu select 'Devices by connection' and then select 'show hidden devices' option. Navigate to VGASave and enable it.

If there is no display adapter available and enabling VGASAVE doesn't solve the problem, install new display adapter from a CD. Since command prompt is available, it should not be an issue.

Method-2: If even 'Safe mode with command prompt' is not working try the following process:
1.Login using your user id and passwoerd. Wait atleaset 15 nminutes for windows to be ready. You can not see anything but you can use keyboard to execute the following:
2.Use "Windows+R" to goto Run.
3.Type "devmgmt.msc" (without quotes) and press Enter Key.
4.Press Alt+V and enter the aplhabet "v"
5.Press Alt+V and enter the aplhabet "w"
6.Press tab key and enter the aplhabet "v"
7.Rightclick using keybord, press Down key and then Enter key
8.Press ALT+Y and wait for about 10 minutes.

The above process enabales VGASave. Please give some time gap between each of the commands as you never know which operation takes how much time. Also have some other system near you to simulate the above steps. If this is successful, system would restart and would open with vgasave mode. You can then repair/enable the dipaly adapters. If this doesn't work, again check if 'Safe mode with command prompt' is enabled and follow method 1.

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Comment from Alberto on 2006-09-11

2006-09-11T14:07:15Z

I can't even boot on safe mode

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Comment from Rajesh on 2006-09-11

2006-09-11T07:14:06Z

Hi,

I have a Acer laptop with ATI Mobility radeon adapter. I have disabled it in Display Settings. After that screen was working only with 640*480 resolution. I think it was default display adapter. I have foolishly disbled this also in Display settings.

After this system goes blank immediately after windows logo screen. I can hear the login sound on clicking 'enter' key but nothing is displayed.

Even Safe mode or enable VGA mode don't work. I tried all the options in BIOS and F8 menu but nothing works.
Please suggest a solution.

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Comment from David on 2006-09-09

2006-09-10T01:26:17Z

A little more in depth for me, yup, pc boots to Welcome screen for 1/2 sec, and then goes blank. This is not a Nvidia driver problem, I have seen that happen on other machines, removed and applied compatible VGA driver. Does the same thing, so that was not it. I have explored it further, and have found a symptom that may help you diagnose what it is. Allways boots successful to Safe Mode, and stays there as long as I like. Reapplied service pack 2. same problem on reboot, went to scan for viruses and spyware. removed the usual odd virus, and spybot found a fair wack of stuff. nothing special there. The main symptom, i can reproduce now in safe mode, is when I went to install Adaware SE, it gets 1/2 way through its installation, and then it black screens the PC. every time.... It would seem to be something with Windows Installer or something similar, and I can now reproduce this evertime, but am so far no nearer finding the problem. Its definately a service that is broken. The system log under eventviewer does not even get a chance to log an event before it crashes, and the debug and reboot on error options are not ticked.... its a mystery to me so far, but am happy I can reproduce behaviour under safe mode as it goes a long way to narrow down the scope of the problem.

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Comment from Rich Simon on 2006-09-05

2006-09-05T16:45:53Z

Hi - I am having a problem similar to this. I am building a new system (my first). I have a Gateway LCD with a native resolution of 1680x1050, and an nVidia 7950 video card. After installing Windows and the motherboard drivers, I installed the software for my monitor and the drivers for my video card. Everything was fine yesterday. Today, my screen goes blank right after the Windows logo comes up and the monitor says "no signal."

I can boot in Safe Mode. It comes up in 1024x768 with 32 bit color. I changed it to the lowest available, as suggested in the article (800x600 and 16 bit). I said OK when asked if I wanted to keep the settings. But, I still have the same problem when I restart.

I have checked cables inside and out and I don't se any loose ones. I am now considering re-installing Windows, but would like to avoid it. It's strange that it worked yesterday.

Any one have any ideas?

-Rich

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Comment from seanna on 2006-09-02

2006-09-02T23:17:49Z

why when i insert a usb connecter for my phone does my pc turn off?need to know what to do,thanks.

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Comment from Chibuike on 2006-08-17

2006-08-17T11:44:06Z

Please,I have a very terrible situation with my pc.When I boot the computer,it boots and the "Num Lock" light beeps ,showing me that the system is booting.But from when I put the computer on till forever,I see only but a dark,blank monitor screen that displays nothing at all.WheN i Remove the Monitor Video Cable,I see a light,blank screen.When I put the Monitor Video Cable back,I see a dark,blank monitor screen again. Please,I need help on how to rectify this problem . There is no room for you to start from any where when I boot my computer.Nothing shows,nothing at all! From the time I switched the computer and the monitor on till forever.You can reach me from my email : brownyten@yahoo.com

Thanks

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Comment from Rice on 2006-07-14

2006-07-14T15:53:53Z

Easy, take out hard drive from laptop and put it in a 2.5" Hard Drive Enclosure like this one.

http://www.censuspc.com/2.5-Ultra-Light-Aluminum-Hard-Drive-Enclosure-USB2.0-Smart-Drive-Case-Retail-compatible-PC-or-MAC-PC-pr-2656.html

Connect it to your new pc USB port

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Comment from Jessica on 2006-07-12

2006-07-12T22:35:06Z

Hello... I have a dell inspirion 5000e, the millenium addition, needless to say it's very old. I have no idea what happened to it, but after I turn on my computer it get the XP boot up and then it goes completely black. I tried to hit F8, I tried everything and I get nothing. All I want at this point is to get my information off of my hard drive. I have since purchased a Dell desk top and want to know if there is a way to transfer my laptop hard drive onto my desktop. I desperately want to get my pictures, resume, and other important personal information off of my laptop. Can someone please assist? Thank you! Jessica

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Comment from Sameer Jagdale on 2006-07-05

2006-07-05T11:03:16Z

I tried installting the windows 2003 evaluation version on my laptop and got stuck on the same proble...Windows logo displayed, but after that I only get a black screen... Any News???

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Comment from Leo A. Notenboom on 2006-06-24

2006-06-25T04:40:27Z

You probably don't have the proper video drivers installed, or don't have the screen resolution set properly. This article covers a similar situation: http://ask-leo.com/why_is_640x480_my_only_resolution_option.html

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Comment from elizabeth on 2006-06-24

2006-06-24T20:33:59Z

I had to reinstall my system on my hp pavillion ze 5500 and now my screen is tiny with a 2 inch black border all around. How do I get a full screen back?

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Comment from asad jaral on 2006-06-24

2006-06-24T07:26:33Z

my id is downloadingdeath at da rate of hotmail dot com plz msg me if u think u can helpp....A5AD_)ARA(_-...kind regardz...

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Comment from asad jaral on 2006-06-24

2006-06-24T07:21:16Z

hey guys id anyone can solve dis den plz msg me on my id downloadingdeath...hey guys...i m asad jaral...i m havin a problm wd my VGA card...it was workin fine b4 but know my power supply wasnt workin properly so i bpught a new 400 v power supply...now when i connect my cpmputer wd monitor...the monitor doesnt display anythin....but if i use onboard VGA it works...i cant fighure it out,,i have been tryoun da whole last two days,,,still nothin...i went iinto BIOS abd select da option (onboard/agp) from bios for my first display thing...but when i connect da xternal VGA,,,da computer works i mean da fan is on da hard drive is on...everythin is on..but monitor doesnt display anythin and turns offf..ig anyone can helpp i will b really thankfull to u all....

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Comment from Dian on 2006-06-21

2006-06-21T17:28:05Z

I am having the same problems. After i installed the newest drivers for my nVidia video card, it says "windows Logo" something, cancel installation or ignore. i chose "canncel installation". But after my PC restarted, it kept hanging on booting. I went to Safe Mode and uninstalled the video driver. Then, the worst thing happend. The video goes to black after booting, as well as in Safe Mode. I 'am just so screwed.

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Comment from Milan Micunovic on 2006-05-23

2006-05-23T14:03:17Z

Dear sir,
after I had downloaded and installed new windows updates on dell desktop, my monitor does not working properly, in other words during the booting session just turn off and goes to power saving mode. I did try to restart pc in safe mode and check and change screen refresh rate to 60 Hz, it did not have that option, the only option was "use automatic setup".
After that I try to restart PC once again in safe mode, this time it was without any success. Next thing I done it was to reconnect my monitor to another notebook. Monitor was working fine until I decided to update the system with suggested automatic updates. guess what, my monitor went to power saving mode soon after (notebook monitor works fine without any visible problem). Please help me to solve this very unusual situation since my daily activities depend a lot on using a computer. Thank you.

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Comment from mike on 2006-05-20

2006-05-20T17:09:49Z

My 2cents...
for the laptop guy (and hopefully some others), try restarting, and if u cant get into normal mode, try safe, or VGA mode. if these dont work, connect an external monitor and it should be fine. What you need to do is get to your display settings. im guessing u have a dell and your problem is here http://support.ap.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1091487&l=en&c=nz&cs=&s=bsd

good luck to you, ill never be at this site again for extra help =O

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Comment from Gafoor Mohammed on 2006-04-17

2006-04-18T05:48:41Z

my laptop is working fine and previous night i properly shut it down but every morning when i boot for the first time my laptop screen gets blank after xp logo comes. Why is it so can u give me the reason

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Comment from Peter on 2006-04-13

2006-04-13T17:02:22Z

I have the same problem, and folowed the advice. The safe mode allows nothing but to boot in win XP only...pressing F8 gets you to select VGA, and this brings you to select Win XP only, and no configuration tools at all. Safe mode at each corner but that's about it. BDOD still there. On boot up, HDD is read and screen shows windows logo for about 3 seconds then goes black and the HDD seek stops. Have FDISKed and reformatted and tried different HDD, video card, etc, to no avail. Is the BIOS dead?

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Comment from James on 2006-04-06

2006-04-06T16:02:11Z

Leo:
Looks like there's several people still having the same problem after following your advice.
I'm another.
Any ideas on where to go from here if you still get the blank screen?

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Comment from andrew on 2006-03-11

2006-03-11T19:36:53Z

read it.. the problem still happens.. :/

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Comment from Joe on 2006-02-22

2006-02-23T06:28:02Z

I got it now. I rebooted and hit F8. But instead of selecting Safe Mode, I selected Enable VGA Mode. I was then able to change my resoluiton properties and the next time I booted up normally, my screen was fine with those settings.

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Comment from Joe on 2006-02-22

2006-02-23T06:17:38Z

I am having the same problem exact problem. I followed the Safe Mode steps but it does not work. Any help would be great. Thank you.

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Comment from cody on 2006-02-09

2006-02-09T13:15:26Z

My screen turns black after the windows logo. I followed all your steps, but it still does not work.

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Comment from wilson on 2006-02-04

2006-02-04T20:17:31Z

I changed the resolution of my monitor and the screen went blank. I booted in safe mode but all of the options are not available, the only options were already set to a min. Where can I go from here. I recenty bought this machine used and it was working great until I tried to change the resolution.

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Comment from Leo on 2006-01-27

2006-01-28T01:11:27Z

http://ask-leo.com/askleo.html (at the bottom of every page)

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Comment from Bob on 2006-01-27

2006-01-27T23:44:54Z

How do I ask Leo a question?

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