Comments for Why doesn't MSN Hotmail save my Sent Mail?

Comment from Haffer on 2011-06-13

2011-06-13T15:26:16Z

You can save your sent emails with hotmail by clicking on Hotmail / Options / More options... / Saving Sent Messages (under Writing Email) / select save all sent messages in the Sent Items folder. Hope this helps.

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Comment from Miyuki on 2011-03-15

2011-03-15T20:43:07Z

I found out why the e-mails i send never appear on the sent section, if you want your sent message to appear there click on option on the top right corner, under "Writing email" click "Saving sent messages" and set it.

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Comment from Rizwan Habib on 2010-05-15

2010-05-15T15:10:10Z

My Hotmail "Sent Messages" folder from today morning its empty, I sent a number of emails. Please make my all emails back to same folder so that i will keep my complete record. Its very important email so please update.

Please update my record i wil very thankful to you wt for your reply

I am not Hotmail. I cannot help you. Perhaps you should read this article: How do I contact Windows Live Hotmail customer service?

15-May-2010

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Comment from Steph. on 2010-04-01

2010-04-02T06:01:19Z

You go into options and you will see a section called saved sent messages. go in there and tick the box that you want your sent messages saved. I just created a new account and had the same problem. the old email with hotmail automaticaly saved the sent messages. Hope this works for you

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Comment from Rebecca on 2009-08-21

2009-08-22T01:00:39Z

I'm am very irratated that my MSN account (that I was forced to use with teh purchase of my computer) now forces me to the msn.com/hotmail.com and will not show me my sent messages...yahoo to msn...losers

I don't understand how you were forced to use a particular email service on the purchase of a new computer. The internet is nothing if not full of choices. Certainly you could have used a different service.

22-Aug-2009

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Comment from Gaye Kloster on 2009-03-09

2009-03-09T22:02:49Z

One day I could go to my sent messages and the next day it was gone. Makes me want to quit msn.

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Comment from Slides5 on 2009-03-04

2009-03-04T19:19:27Z

I have two hotmail accounts and one has this problem with not saving to my sent folder automatically. But my other account does this automatically. Every emnail I sent gets forwarded to my sent folder and I can go into this sent folder to confirm that an email was sent and on what day. But I do clean up this folder every now and then. (every 6 weeks) So my question is why is one account different that another?

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Comment from Lilly on 2008-10-09

2008-10-09T13:48:59Z

I still don't have a direct answer to the following question I asked, Leo! Please respond.
"Where did the option to save sent messages in both msn's and my computer's sent folders go? It used to be there until recently. Now, it only saves on my computer folder. Does this option not exist anymore?"

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Comment from Jo Branham on 2008-08-20

2008-08-20T17:00:35Z

Great. Thanks for the help regarding MSN sent messages! Yes it is a pain and I hope it will one day be changed!

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Comment from Robert of New York on 2008-08-07

2008-08-08T03:18:36Z

If all users start reminding Hot Mail (MSN) administrators that we need the feature that automataically saves the sent messages, perhaps they would listen. Perhaps someone should write to Bill Gates directly (if they have his address).
We should all demand what we need.

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Comment from Lisa W. Summerlin on 2008-01-17

2008-01-17T21:11:31Z

How do I save sent messages automatically everytime?

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Comment from Edd on 2008-01-05

2008-01-05T15:46:03Z

i'm sure msn is not short of money.. Even so, if they're were worried about server space, they could warn that "All sent messages with more than 'x' days old will be deleted"...easy, isn't it?

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Comment from Frank Kotulak on 2007-12-16

2007-12-16T23:50:27Z

I have an msn account I access through hotmail and msn (the butterfly). All mail I receive I see in both hotmail and msn. I do not see any properly captured 'sent' messages via hotmail in my MSN. Has anyone ever experienced that or know why that is. I use the MSN account only for backing-up my mail in hotmail and I cannot backup my sent messages because MSN doesn't see them???

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Comment from karina on 2007-11-09

2007-11-09T12:07:25Z

I'm with Saac. Can you retrieve hotmail sent messages from a year ago? hack into your account somehow? I now realise my stupidity in using this account but thought they saved them automatically. Would be very valuable to me at the moment....

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Comment from Charlene Belzer on 2007-10-24

2007-10-24T07:16:12Z

I just switched from MSN to YAHOO. I was un aware that you would have deleted all of my sent mail. charlenebelzer

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Comment from Saac on 2007-09-23

2007-09-23T18:22:08Z

My friend told me that some people who are really good at computer can hack to hotmail database and retrieve the sent messages. Is that true?

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Comment from Bruce on 2007-08-12

2007-08-12T21:52:18Z

I checked the box to save my email. But when I go to my Sent Msg Folder, it doesn't show the paperclip showing that an attachment was sent - but the person did get it. How can I save the attachment that went with the email?

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Comment from Nathan on 2007-07-26

2007-07-26T19:24:25Z

Can you post the advanced script you mentioned for GreaseMonkey? I do not have the scripting skills to write a code for that but I would like to be able to use it if possible. Thanks a bunch

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Comment from Ruth Ann on 2007-07-06

2007-07-07T01:27:38Z

Thanks Leo! You saved the day! I sent a very important email to my boss and then looked like a complete idiot when I had to email her back and ask her to send it back to me so I would have a copy of my hours of work! Thanks! Now I know what to do!

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Comment from MARTIN M HUTCHINS on 2007-06-29

2007-06-29T15:48:10Z

I ALSO HAVE YAHOO E-MAILING ADDRESS BUT SINCE MY FRIENS USE MSN MESSENGER IT IS EASIER TO CLICK AND SEND WITHOUT CHANGING SITES. IT SOUNDS PECULIAR THAT THE RICHEST MAN IN THE WORLD DO THIS FOR HIS FELLOW AMERICAN.

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Comment from Leo A. Notenboom on 2007-06-28

2007-06-28T22:51:22Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

My only suggestion is that if it's that important to you, then don't use
Hotmail.

Thanks,

Leo

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Version: GnuPG v1.4.6 (MingW32)

iD8DBQFGhDtsCMEe9B/8oqERAjetAKCP2k3iWV08t+1HWlX/Rfq0rWWztQCfX4rS
GJbCrEKN/ArMMpg/NhEtCGM=
=Rpi4
-----END PGP SIGNATURE-----

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Comment from dinesh on 2007-06-28

2007-06-28T10:10:28Z

all e mail providers saves the sent messages automatically and why not hotmail?
previously it was a provision in hotmail too
but now after finishing the e mail drafting-amny time/s i forget to reach to the dn box to tick mark that to save sent mail
kindly give to me an automatice savuing of sent amils
thanks
suggest me
dinesh

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Comment from Sandi Allen on 2007-06-15

2007-06-15T16:00:16Z

When I open my Hotmail, my new emails are already open. How do I change the default, so my emails remains unopened until I open them? Thanks for your help. Sandi

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Comment from Con on 2007-06-05

2007-06-06T06:56:58Z

My hotmail sent messages folder always remains empty, Even though I sent a lot fo massages to friends, I cant review what I sent or who I sent to When I need to can you please help me,Thanks, Con,

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Comment from Martin on 2007-05-23

2007-05-24T05:36:58Z

Hotmail only save your "sent mails" for 30 days. Then they delete your mails.

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Comment from Octavio on 2007-05-08

2007-05-09T02:50:37Z

I just sent a message in hotmail with important work information, the problem is that I was in a hurry and forgot to check the "save sent mail" check box. Now I need to see the information I sent. Is there a way to retrieve that sent mail? Thank you.
By the way, I'm only using Gmail from now on.

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Comment from Aruna serasinghe on 2007-05-08

2007-05-08T17:26:21Z

Dear MR Leo,
Thank you for explaining.
Aruna.

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Comment from TheSearch on 2007-05-01

2007-05-01T08:38:27Z

Well, Well, I always wondered why i could never see my sent msg's,
Thanks for your help, such a strange method >?

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Comment from bettee on 2007-03-27

2007-03-27T18:58:15Z

the latest version of hotmail doesn't have the box to check to save sent mail - it says your sent message will not be saved then has a link to click to save message - it only saves it as a draft and as soon as it's sent it is automatically deleted from the drafts folder and NOT saved...any help??????

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Comment from terry on 2007-02-26

2007-02-26T21:38:16Z

Excellent, thank you for explaining.

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Comment from george kamau on 2007-02-01

2007-02-01T15:05:48Z

Not only does hotmail make saving sent email difficult.But it also seems to make it just as difficult to retrieve any you may have saved by checking the box.Uptill now, I still haven't yet figured out how to retrieve my sent messages.

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Comment from Daniel on 2007-01-30

2007-01-31T00:13:33Z

Great article. Keep up the good work!

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Comment from Margaret on 2007-01-27

2007-01-27T23:11:10Z

How do I get MSN Hotmail to REMEMBER my email address and password??????????

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Comment from Bill on 2007-01-16

2007-01-16T17:59:29Z

How do I get hotmail to remember my email address and password?

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Comment from Leo Notenboom on 2006-12-31

2006-12-31T21:58:20Z

They do not. To address your concerns, I'd have your children use some other free service that allows you to save all sent mail.

Remember, though, that you child can just as easily delete messages from any Sent Mail folder if they have something to hide.

Parental Monitoring software may be your only recourse, but even that only works on the machines you have control over.

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Comment from Bridget A Coffey on 2006-12-31

2006-12-31T21:56:06Z

After all the complaints, does msn hotmail save sent mail yet? I think it is wise to have when children, who are minors, send mail out; so us parents can keep track of their safety. Bridget Coffey bcoffey005@hotmail.com

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Comment from Danny Fleming on 2006-12-27

2006-12-27T14:49:00Z

Hot mail will not save my password so I have to re-type that every time I log on??? How do I save it permanently?

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Comment from Leo Notenboom on 2006-12-26

2006-12-27T06:26:23Z

As the article you commented on states fairly clearly: you don't.

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Comment from hima on 2006-12-26

2006-12-27T06:16:45Z

i want all my msn send messages to be saved automatically when i send messages..how do i do that?plz help

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Comment from Shailen Sobhee on 2006-12-14

2006-12-14T12:21:24Z

Hello, Thank You.

Beautiful answer; i got all the info i needed..its strange that Hotmail doesnt allow us to automatically save sent messages- There are no options where you can do it anyway. And most of the time, you may forget to save the message which means that the message is lost. Besides, going back in the browser says either page expired or displays a blank new compose-email page.

So to everyone out there, do choose GMail, which definitely is the best around. You can configure it freely with ur email cleint software (Outlook, mozilla thunderbird, etc ), you can even use your GMail address on MSN messenger by signing up for a live passport, amongst others.

Gmail is very advanced in itself- It works just fine- keeps all my mails safely, saves all my sent messages, saves temporary messages as draft automatically (in case you get a powercut, u can log back to continue your mail)..and much more..

Thumbs up GMail..

*****

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Comment from VF on 2006-12-07

2006-12-07T12:48:59Z

hi Dan I'm having the same problem... hotmail won't display the fact that I sent an attachment (little paperclip icon)... I have NO idea why

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Comment from steve on 2006-12-04

2006-12-04T19:03:51Z

my internet connection is fine as i can use sites such as google, but whenever i try and open msn hotmail it takes forever to load up and eventually says that you need to refresh it, connection failure or make sure you types in the address properly... etc
CAN ANY1 Pleez help me!!!

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Comment from Dan on 2006-11-05

2006-11-05T17:05:23Z

Even though I put a check manrk next to Copy message to Sent folder.. the attachment in the original message does not get saved in the sent folder..Any idea as to how to save the attachment also?
Thanks

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Comment from nelinho on 2006-11-01

2006-11-02T04:16:13Z

i wanna my mail box msn , why i cant see?

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Comment from maya on 2006-10-15

2006-10-16T03:51:42Z

why aren't my sent messages saved

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Comment from gareth on 2006-09-10

2006-09-10T17:10:10Z

hello every time i start uo windows live msngr it alwauy does not respond could u please tell me y and how i could fix this problem
thank you

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Comment from raymond on 2006-09-09

2006-09-09T15:44:37Z

Hey Leo,
For some reason I cant delete email/trash it..and i cant download files from my friends that sent me the email. It has Page cannot be found..or w/e..plz leo help me!
Raymond

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Comment from philip on 2006-09-08

2006-09-09T00:37:06Z

have you noticed that on the pda version of hotmail theres not even a save sent checkbox ! I have to copy and paste...

thanks leo

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Comment from Joe Puma on 2006-09-07

2006-09-07T18:04:57Z

That is a silly theroy. Each users has 250MB of storage allocated to them. Its up to them how they want to use it. whether its sent items, received items, junk email or whatever.....everyone has the same 250mb if not more or less, whatever the rule is, for them to do what they want with it.

And the 30 day rule is to only help MSN when people dont realize they have a build up of sent items that could reduce the total amount of storage that could be used for incoming email. Then MSN would get a lot of support emails saying" I cant get emails, it saying mailbox is full"

So whats the real reason??

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Comment from Mukul Jhaveri on 2006-08-30

2006-08-30T14:08:54Z

If MSN is worried about server space, it is unfounded because they display a condition that all sent mails will be automatically deleted after 30 days. It's funny, when mails are not automatically saved in the first place, they are talking of deleting them!

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Comment from laya on 2006-08-24

2006-08-24T22:58:19Z

Ok! First my msn doesn't work and now my hotmail doesn't work!!! and it's making me really mad! What is going on?????? PLEASE e-mail me back! This is my 3rd comment due to msn problems and you haven't e-mailed me back a solution so please e-mail me back!

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Comment from Mary L. McCormick on 2006-07-23

2006-07-23T18:16:59Z

I can't delete email via delete or trashbin

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Comment from Masry L. McCormick on 2006-07-23

2006-07-23T18:16:04Z

I can't delete email via delete or trashbin

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Comment from Sara on 2006-07-21

2006-07-21T16:42:34Z

If I purchase hotmail plus can I then have sent mail saved with the need for remembering to save it?

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Comment from mary on 2006-07-08

2006-07-08T22:59:13Z

where are my sent e-mails I sent to my msn buddies

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Comment from mary on 2006-07-08

2006-07-08T22:56:42Z

i sent a very long message to a friend of nine on july 8 1906 on msn messanger and he is one or my msn buddies but he never got yt and I can't retrieve it. Why?

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Comment from Joy Burman on 2006-06-29

2006-06-29T10:41:48Z

Hi leo
In regard to hotmail does not have saving options for sent mail,

I can provide modules which could be integrated and update the current situation.

http://ask-leo.com/why_doesnt_msn_hotmail_save_my_sent_mail.html

Please let me know your interest at techwriter_tds@hotmail.com

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Comment from ANKIT on 2006-06-13

2006-06-13T10:36:21Z

Can u please tell me how to save all teh sent messages which i send from my mailbox as i dont kno how to save it automatically
Please help me i m trouble

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Comment from Leo A. Notenboom on 2006-05-31

2006-05-31T16:05:28Z

No. As stated in the article you must remember to check it each time.

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Comment from medo on 2006-05-31

2006-05-31T07:17:36Z

hello i want to ask if i can save my sent mails without click on copy to snet ??

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Comment from denai on 2006-05-26

2006-05-26T19:55:36Z

how do i read to my emails that are sent to me

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Comment from Leo on 2006-05-22

2006-05-22T16:28:04Z

a) http://ask-leo.com/why_didnt_you_answer_my_question.html
b) yes, I'm sure.

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Comment from Donna on 2006-05-22

2006-05-22T14:23:25Z

Why did'nt you answer my question?

Are you certain there is no way to automatically save sent messages. Can't MSN do this is you upgrade?

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Comment from Leo on 2006-05-08

2006-05-08T23:51:09Z

No, not that I am aware of. Other than asking the recipient to send it back to you.

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Comment from monica on 2006-05-08

2006-05-08T23:46:05Z

is there any way in wich i can check sent messages, even though they've not been saved?
any site? any kind of cheat?

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Comment from andre on 2006-05-04

2006-05-04T07:26:17Z

Hello Leo,

what you can do is CC the email to your own email address.

After you save this email in the folder sent messages.

Best regards,
Andre

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Comment from Leo on 2006-05-02

2006-05-03T02:12:22Z

You have very few options.

a) remember
b) use some service other than HotMail

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Comment from nithya on 2006-05-01

2006-05-02T06:23:47Z

i want to save all my sent nessages ,but i forget to tick the copy box i want it to be automatically saved what should i do?

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Comment from fanystars on 2006-04-15

2006-04-15T17:27:13Z

dear sir,

i have a problem in my hotmail inbox, when i read or forward my emails they delete autmatically from my inbox and i never find them at all.
plz help me wt i to do .. ??

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Comment from halla on 2006-04-12

2006-04-12T09:20:47Z

is there anyway of saving my messages wen i send them, without clicking that box

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Comment from wissam on 2006-04-05

2006-04-05T15:12:25Z

my friend made to me add on his email his email namroud@myway.com
and my email is screen_saver_2@hotmail.com how he make that i need ur help mr leo

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Comment from R Bittman on 2006-04-01

2006-04-02T05:07:23Z

I'm going to soon quit using hotmail altogether because even though I paid for their highest level of service, I still can't arrange for their system to automatically save my sent messages. Millions of hotmail users will soon fire hotmail too if they continue to take their customers for granted.

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Comment from Freddy on 2006-03-25

2006-03-25T22:24:14Z

"I opened a Hotmail account and told my address to NOBODY. Within a day, the Inbox was almost full to capacity with spam."

That's simply because the username you chose must have been a very common name, or a word in the English language.

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Comment from Cliff on 2006-03-25

2006-03-25T20:54:34Z

Leo, you understated the fact that GMail saves your sent mail: that's the very gist of their promotional hype: Just about every aspect of the GUI focuses upon their philosophy that says you *ought* to save *all* your mail (the program's "Delete" button notwithstanding). After all, they say, whatever you want is just a search away. There's even a little counter when you log on that keeps ticking away, getting bigger and bigger, telling you how much space you have.

The main reason why I went ahead and switched all my main accounts to Google is they are responsive. In just over six months with the service, they have implemented three of my suggestions, and none of those were on their checklist polling users as to which features we'd most like to see.

The other upside to Google is that you can POP your account -- unlike Yay-Hoo, wherein you can only POP with the pay-for-it account. This means you can keep a local copy of EVERYTHING and don't have to worry about something happening on their end.

But that's among the least important reasons why I closed all but one of my pay-for-it Yahoo accounts -- and just one year ago, I was a veritable poster boy for Yahoo Mail. In fact, I'd close that one if it wasn't for the way pay-Yay-Hoo lets you spoof your e-mail address. Did Macromedia Support sell your spoofed addy to criminal spammers? No prob! Just delete it, cause you can create and maintain as many spoof addresses as you personally can handle.

As for Hotmail, I still cannot get over the bad taste in my mouth left by a test I conducted several years ago. I opened a Hotmail account and told my address to NOBODY. Within a day, the Inbox was almost full to capacity with spam. Now, that's not the case today, and I keep one Hotmail account open with my stylized pen name as the addy just on GP. Nobody knows the address and I never get any mail except the usual notices from Hotmail. But Hotmail's GUI -- indeed, the overall system -- just doesn't cut it for me. At all.

Take care!

Cliff W

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Comment from Carl G. on 2006-03-24

2006-03-25T02:07:06Z

Windows Live Beta is very buggy - don't bother - it doesn't even show your fav. contacts!

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Comment from ryershen on 2006-03-24

2006-03-25T00:02:48Z

Upgrade your hotmail to Windows Live Mail Beta, will save all of your sent-email automatically,no need to place the check any more

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Comment from Chris on 2006-03-23

2006-03-24T07:50:06Z

You could use the Firefox greasemonkey extension then write a small script to check the checkbox automatically, but that is a bit advanced.

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Comment from Sarah St. James on 2006-03-23

2006-03-23T15:43:10Z

They do save your sent mail, all you have to do is click the save this email button on the bottom of the email message box. Its a little box. You click it and a small check is installed and its saves it. Its just an paying attention that matters.

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