Comments for Why is my email being immediately deleted?

Comment from Alwinjoe on 2012-01-23

2012-01-23T09:50:36Z

leo, what kind of Anti-Malware tools that should be deleted? I have Microsoft security essential anti-virus only. Just tell me of what are those names maybe there's something here that I didn't see.

Thanks,
Alwinjoe

I probably don't understand your question, but perhaps this helps: What Security Software do you Recommend?

28-Jan-2012

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Comment from Marty Werman on 2011-12-20

2011-12-20T17:26:19Z

Leo, I have the same problem of trashing my mail. I made a work-aroung so that now I get all my mail. I opened a g-mail account, and it transfers all my mail from my other accounts before they get a chance to be trashed.

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Comment from Luuk on 2011-10-14

2011-10-14T19:35:00Z

Thanks you Leo! I was working with avast, and had the same problem. This problebly solved it! Thanks!

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Comment from Diane on 2011-07-30

2011-07-30T16:28:48Z

My mail is being deleted randomly, but I don't uset Hotmail, but Yahoo. Any suggestions? I have an Apple, not PC with Mcfee. Thxs

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Comment from Braham Dev Yadav on 2011-07-12

2011-07-12T10:13:35Z

Messages from my hotmail inbox deleted whenever i read from outlook. my 2 years ahead emails also deleted, my inbox get empty. i surprised. but i have found it in POP folder and move all to my inbox. and what is this, again after few minute my all email deleted.

i m getting nervous, how to keep email in my inbox too. then i search on google, read a lot websites, no fruitful. Then i read your article and found my error, i have to check that 'Leave a message to server' option, which i left unchecked while configuring outlook. Now, Thanks Sir, for this posting. i m happy for you and posting this comment.

Thanking you
Braham Dev Yadav

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Comment from Shaun on 2011-01-26

2011-01-26T11:48:18Z

Hi Leo,
Are you sure that no one is hacking into our email to get them deleted, are they?..Please respond.....

Of course not - I have no idea what's happening to your account or computer. But by far the most common scenario is that anti-malware tools are typically resonsible.

26-Jan-2011

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Comment from Chris on 2011-01-07

2011-01-07T16:31:50Z

I did a search on this and was reading these comments and article when i realized what i did. here is what happened in chronological order:
1. outlook found email on my hotmail account and put it in my inbox.
2. i deleted this email on my smartphone with setting "delete from server".
3. the next time i was in my outlook inbox it updated and moved the email to deleted, just as it is on the server.

hope this helps.

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Comment from Hannington on 2009-10-06

2009-10-06T12:30:52Z

My mails seem to be deleting from my inbox and I have tried to use the above information and no of them has worked I am using outlook 2003(win xp sp2 and our network runs on 2003SBS and we host our own Exchange mail server

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Comment from tommy johnson on 2006-12-18

2006-12-18T12:59:40Z

Now that seems to be a configuration of your Outlook client to remove all mail from the server. It sounds like you have a POP client configuration where under Tools email accounts and look at the properties of your email account (select and click change on the email account in question). Once there click on more settings and look at your Advanced tab settings. It should allow you to make the change to leave a copy of your messages on the server. I have mine set for one day since I have so much mail that I receive and don't want to bog down my performance when I check email from the web.

thanks and let me know if that works.
Thomas

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Comment from chase on 2006-12-15

2006-12-15T17:24:44Z

forgot to mention :

only if outlook is closed, I can except emails from my webclient.

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Comment from Chase on 2006-12-15

2006-12-15T17:18:01Z

I've got similar problem happening right now.
Emails in the inbox are being deleted half a second after being in the inbox. This is actualy also affecting the webmail client. It deletes them from that as well.

The computer is running Norton, not MacAffee. I turned of the spam filter, and then and turn off norton completley. I also messed around with all the reading pane options.

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Comment from tommy johnson on 2006-12-14

2006-12-14T14:07:20Z

If either of the recommendations above resolve your issue then the most likely suspect is that your view (message with preview) on and your settings on reading pane options under options, other is set to mark items as read after they are selected and viewed for 5 seconds. The messages drop off of that pane and appear to be deleted but are actually reflecting a status of read which your indicator on the In Box shows as being decreased every 5 seconds (default is 5 seconds).

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Comment from rob on 2006-02-08

2006-02-08T23:45:30Z

Ta! Very useful. You saved me even more stress with the anti virus advice. i can get back on ebay now

Rob, Manchester UK

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Comment from Leo on 2006-01-16

2006-01-17T01:54:25Z

Certainly could be. Try turning off MacAfee's email processing and see if the behavious stops. If it does .. check with MacAfee support for what to do to make it behave properly.

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Comment from ian on 2006-01-15

2006-01-16T00:59:18Z

Some of my emails are flashing through the inbox but i cant find them in either junk mail or deleted box. I am using MacAfee. Are they just being vaporised?

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Comment from June Jung on 2005-08-14

2005-08-14T23:00:24Z

Thanks Leo,
You were spot on, it was an over-zealous message Rule.

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Comment from Leo on 2005-08-12

2005-08-13T02:32:26Z

If junk mail filtering is turned off, the next most likely culprits are: anti-virus software on you machine, and/or a misconfigured message Rule (Tools->Rules and Alerts). I'd check 'em both.

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Comment from June Jung on 2005-08-11

2005-08-11T07:16:27Z

I'm using Outlook 2003 and all my mail is now being moved automatically into my Deleted Items (it was previously working fine). They appear briefly in the Inbox then just move, also when I open Outlook the mail that has arrived overnight is there...briefly, then one by one is shunted into Deleted Items. I've checked the Junk Mail settings and it is set to "No Automatic Filtering" and there are no blocked domains or anything. There is no other spam filter installed. I've trawled through Outlooks options, googled and KBed. Any suggestions? (Win XP SP1 workstation, our network runs on Win2000SBS, we host our own Exchange mail server )

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Comment from Leo on 2005-07-05

2005-07-06T04:20:23Z

Did you read the article? The most likely culprit may be anti-virus software.

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Comment from Hany Elias on 2005-07-05

2005-07-05T12:33:16Z

! When I receive an email it's getting immediately disappear from outlook! Why won't email stay in my inbox? I'm on outlook

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