Comments for Why is the time on my email wrong?

Comment from Laurel on 2009-11-02

2009-11-03T02:53:19Z

I CANNOT thank you enough. This has bugged me about my e-mail for so long!!! I just could never figure out what was wrong since the clock on my computer was correct....I had my MSN e-mail account saved on universal time!!? Thanks a million!

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Comment from wahid on 2009-10-28

2009-10-28T10:27:08Z

it didn't work with me, the time on my computer is correct the problem i couldn't reach the place where i do have to change the hotmail site it self please help

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Comment from Biola Toba on 2009-10-22

2009-10-23T01:59:36Z

I also had thid prolem for years!!! thanks Gary for the simple instructions that worked!!!

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Comment from john hall on 2009-10-20

2009-10-20T20:54:53Z

I have the problem with the email time beihg always pacific time and I am in the eastern time.
I have tried all of the comment that I have found.
I have checked and double checked all the setting several time but the time remains the same. I use charter.net for my email. help me please.

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Comment from Debbie on 2009-10-15

2009-10-15T19:46:51Z

Thanks so much. I could never figure out how to correct the time on my emails.

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Comment from Linda Marie on 2009-10-05

2009-10-05T17:41:48Z

Many thanks!! I couldn't figure this out!! My computer time was correct but not my incoming and outgoing emails! Thank you for these easy instructions! :)

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Comment from David on 2009-09-27

2009-09-27T15:16:30Z

It is now fixed ! Had the wrong time zone, I guess this computer came from the west coast. I had set the time but not the zone, who'd a thought that would matter?
Thanks

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Comment from dianne on 2009-09-24

2009-09-24T16:23:43Z

hey thanks - i also had this time problem on my received emails for years and sometimes, for work emails, it can be a real problem. thanks once again!!

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Comment from Gary on 2009-09-09

2009-09-10T01:56:15Z

when I say home page I am refering to signing on to your hotmail account page (like you do when you check your email account). Scroll down and select account in the lower right corner.

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Comment from Gary on 2009-09-09

2009-09-10T01:51:28Z

for those of you running hotmail under windows live you need to scroll down on the home page and in the lower right corner choose account. Under your name choose registered info. Under home location select the correct time zone. Scroll down and save. You should now have the correct time zone for your emails.
Good luck.

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Comment from Selena on 2009-09-09

2009-09-09T19:02:51Z

Under options I did not have "Personal" on the left. My Profile was listed elsewhere, however change your name, location and other personal information was not listed. Is there anything else that can be done?

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Comment from cccc on 2009-07-21

2009-07-21T15:43:37Z

thank you so much. it works.
I live in Utah, i just need to choose it right one.

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Comment from Sheryl on 2009-07-03

2009-07-03T19:56:31Z

My settings are all correct like stated above in he directions, however my email is still 1 hour behind. This is an AOL email address. Any help would be great.

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Comment from Marty on 2009-06-12

2009-06-12T21:29:45Z

Thank you, this fixed a problem I've been having for years. This corrected the time stamps on my incoming and outgoing emails through hotmail's web access.

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Comment from Paul on 2009-06-10

2009-06-10T17:59:43Z

Hello, I currently am running a 16 bit application on Windows XP. When I intially start the 16 bit program the time is displayed properly. When I login into the server the time on my application changes to 3 hours behind..exactly. Any thoughts....

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Comment from anirudh gupta on 2009-06-04

2009-06-04T08:42:06Z

correct your computer timing settings:
time zone
time update
current time

if still the problem is not alleivated then change the time zone settings in your mail account info.that would certainly solve your problem.

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Comment from jemps on 2009-05-12

2009-05-12T13:16:05Z

my time stamp in my hotmail is still wrong. been a hotmail user since 1997 but i think ever since they moved it to windows live, the time stamp got messed up with. i've gone to the manage my account section and chose the right location (manila) but there were only these choices: manila in the USA, Mexico and plain manila. the profile recognizes that i'm from the philippines, but still my time stamp is wrong :o( hope you can help (bec. microsoft help isn't really helping! :o( ) thanks!

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Comment from Laurie on 2009-03-23

2009-03-23T18:48:33Z

Thank you for this posting. I have been going nuts trying to figure out how my pc time was off by exactly 3 hours every time I have to reset it. After a hard drive crash and replacement I had to reset everything and that was the little wonder I missed.

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Comment from Wendy on 2009-03-22

2009-03-22T22:31:29Z

My att email is fine, my computer time & time zone are fine, but my new q.com (qwest) email is 5 hours off.The tabs that you show aren't there to click(no options button, no personal button & no profile button or anything similar).How do I fix it?

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Comment from Clifford on 2009-03-08

2009-03-08T15:23:57Z

Time on PC "drifts" exactly 6 minutes. If I sync using MS, 6 minutes off. If I use the other time server, will fix the time.
What's going on? How come MS time server off by 6 minutes?
Thanks

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Comment from j on 2009-03-05

2009-03-05T13:27:01Z

Thank you Karla, sometime on March 4th, yahoo reset my internal time clock to US pacific time when I am on central. This article was really helpful and fixed the problem! now on to resending this morning's emails!

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Comment from Karla on 2009-03-04

2009-03-04T20:01:42Z

For Yahoo email incorrect time stamp: To fix time zone go to Account Info. Then to Member Info. Under Member details it asks for your time zone. I will fix it immediately!!!

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Comment from David R on 2009-03-03

2009-03-04T03:05:46Z

I am with Rogers Yahoo. I am also having the same problem with a email time 5 hours later than when I send it . I read the initial article and checked things out. Computer clock is set correctly, with auto update and time zone. I have reset my Rogers account for time zone also. Still have the same 5 hour time difference. However, on another account running on the same computer under the same overall account, the time is correct. Any ideas?

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Comment from Adm on 2009-03-03

2009-03-03T23:18:00Z

I am on Firefox 2.0.0.20 on a Mac OSX 10.3.9. I have a Yahoo address I use for business and the time stamp is off 5 hours. The Date and Time info and the time zone is set correctly on the Mac. The time zone setting in the Yahoo account had been the correct time zone. Even if I change the time zone to a wrong zone there is no change. What to do?

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Comment from Kathy on 2009-02-18

2009-02-18T15:22:27Z

Most annoying when you do not see the correct time the emails were sent... do they actually take that long to reach your INBOX?

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Comment from Debbie on 2009-02-12

2009-02-13T06:01:00Z

How can I change my time on my email of my yahoo?

It is 5 hour off. If it was I hour ahead it would be okay but not 5 hours.

Could you help me?

Regards,

Debbie

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Comment from Diana D'Amico on 2009-02-10

2009-02-10T15:59:15Z

I have a Yahoo account and I changed it to the correct time zone to match my computer and still the time is incorrect. The box is checked to synchronize with the server time.windows.com and I updated as well. Still, the time is 5 hours ahead on my Yahoo account. Am I doing something wrong? Please help!!

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Comment from Dolores on 2009-01-29

2009-01-29T14:11:19Z

Thank you Bob! It has made me absolutely nuts, trying to figure out why my time stamp was wrong on my email. Yay...it's all fixed now. YAHOO!

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Comment from HJB on 2009-01-26

2009-01-26T16:18:29Z

I have been trying to correct my time for about a year. Not until I found your site was I actually able to correct. It's nice to see the actual time on my e-mails. To Daryl follow the directions of JK on 12/31. Follow the exact steps and you'll be allset. Thanks Leo

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Comment from Daryl Edwards on 2009-01-21

2009-01-21T22:56:29Z

This article is outdated. The new Windows Live style is a maze of option pages that do NOT seem to have a time zone setting buried anywhere in them.

The article is outdated, but you're wrong about there not being a time zone setting for Windows Live Hotmail. New article shows you exactly where: How do I correct my Windows Live Hotmail time zone?

- Leo
22-Jan-2009

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Comment from Christian Hume on 2009-01-15

2009-01-16T00:15:35Z

Thank you Claudia Wallace! Your post was most helpful...

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Comment from Ellen on 2009-01-15

2009-01-15T12:22:21Z

I have a mac and my yahoo time stamp is wrong. These instructions don't work.

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Comment from Anonymous on 2009-01-06

2009-01-06T15:21:59Z

Thanks to Leo and Posted by: JK at December 31, 2008 10:18 PM. My long lasting time problem has been resolved.

Abu Jamal

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Comment from Janet on 2009-01-04

2009-01-05T04:44:26Z

Ditto on most comments. My PC's time and time zone is correct. There is no "option" option to change/correct the time. Other sites indicates there is nothing we can do to change the time in Yahoo. Anyone have a contact for yahoo for their comments. Thanks for the above info; at least I know it is not me.

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Comment from JK on 2008-12-31

2009-01-01T06:18:52Z

I also encountered the time zone differences in my Hotmail account -- realized I had chosen a wrong time zone but could not easily find it. After reading your general descriptions for accessing time zone in Windows Live, I discovered the exact information needed for making the change in Windows Live. Do this. In your Hotmail account, choose Options/More options. You will be directed immediately to Windows Live. Now select Manage your Account, next View and Edit Your Personal Information, then Registered Information. In the Registered Information window, select Home Location and then Time Zone. You can now set the correct time zone.

Thanks, Leo, for your tips. You helped me correct a small but irritating problem with my e-mail. :-)

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Comment from Claudia Wallace on 2008-12-28

2008-12-29T00:00:41Z

THANK YOU I have been searching for the information to correct my email time stamp. ONLY YOU had the answer. Thank you!

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Comment from Bob on 2008-12-21

2008-12-21T15:26:51Z

Wa hoo! I just found the answer to my earlier question.

In the affected Yahoo sub-account, I went to the Member Center Home;
Sub Account;
Yahoo Member Center;
View/Edit Contact Info, marketing preferences, etc.;
Change personal information;
Edit Yahoo address/contact information.

The time zone can be changed at the bottom of this page.

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Comment from Bob on 2008-12-21

2008-12-21T14:52:07Z

I read the comments above, but I seem to have a problem that is quite different than those listed.

We have AT&T Yahoo email service. The email times are reported correctly on our main account and all of our sub-accounts except for one sub-account. We live in the US central time zone. When an email is received by this particular sub-account on any of our computers, the mail preview screen lists the email time as two hours behind (PST). When we go to the actual email screen, the time is listed as six hours ahead. Mail sent by this sub-account also shows the incorrect time.

Why would only one sub-account be affected on our computers, when all other Yahoo email accounts on the same computers give the correct email times?

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Comment from Ken Laninga on 2008-12-18

2008-12-19T03:29:17Z

I read the above tips but that does not work for me. I am in the Mountain Time Zone (Alberta, Canada) and have to use GMT-8 to show the correct time. You show GMT-8 as being for the PACIFIC time zone which is one hour behind us, being west of us. BUT SOME of my emails apparently show as being sent at 7PM whereas I sent them at 6PM which confuses me a lot! ;-(

Make sure your daylight savings time setting are correct. One hour off usually implies they're not.

- Leo
19-Dec-2008

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Comment from SANDRA on 2008-12-03

2008-12-04T06:18:02Z

I am on windows live and the results page did not look like your example. I still cannot find the option to change the time. My computer time settings are correct. I own a MAC and a PC. System time on both are correct. Please advise.

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Comment from RA on 2008-12-03

2008-12-04T05:10:52Z

I used your procedures here for my yahoo account and it worked. This was really frustrating me and I am sure it was confusing to people sending and receiving emails. Thank you for caring

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Comment from Carol on 2008-12-02

2008-12-03T05:17:09Z

For the last month or so the time on my Yahoo mail has been about 4 1/2 hours fast. I tried the things you suggested, to no avail. Any other ideas, please?

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Comment from radwa on 2008-11-26

2008-11-27T04:26:40Z

Hi Leo,
I read the article but still I need your help regarding setting my Yahoo time properly, because it drives me crazy and it affects my work because sending important documents is always noted with the wrong timing.
I am a yahoo user. I followed your advices on all but something is wrong still. I am located in Cairo, so my timing should be GMT+2. As I tested sending an email from the Classical yahoo interface, the timing shows as only GTM, which is to hours earlier, although my computer is properly time set and I made sure to edit this in my email account info as well.
Funnier still is that when I switched to the new yahoo interface (looking like the outlook), the timing shown in that of the US, which is entirely a day earlier than me with a difference of 7 hours back!! this is horrible! I tried it all, and when I send important messages needing immediate attention, people get confused as to when I sent them.
Can you please help?
thanks
Radwa

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Comment from Gail Edwards on 2008-11-24

2008-11-24T23:14:03Z

When I double click on the time The clock comes up but not Internet Time. Only date and time and time zone. Is ther another way to fix this?

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Comment from marianne irving on 2008-11-24

2008-11-24T17:34:44Z

The instructions above did not coincide with the options on my hotmail screen. My e-mail is off by 7 hours. Obviously it is a time zone setting in my email. Can you help?

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Comment from Chrisann on 2008-11-23

2008-11-23T13:31:30Z

I read your article about my time on my computer was one thing, but my incoming time on my e-mail was 5 hours off. I was able to change my time so it reads the same. This has been bothering us for a long time. Thank you so much for your answer.

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Comment from Rose Marie on 2008-11-15

2008-11-16T00:35:11Z

Thank you so much. It worked!!

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Comment from Alma on 2008-11-12

2008-11-13T04:56:05Z

Wow! I don't have to go crazy about the time now. I can't believe it was this easy. Thank you so much, you've saved me so much time!!

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Comment from Val on 2008-11-09

2008-11-09T18:01:10Z

Same here, after 100 years dealing with the wrong time, it now works. Asking MSN to help is like talking to the wall.

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Comment from terry ann hays on 2008-11-07

2008-11-07T19:38:14Z

all my e-mail addresses have correct time when mail arrives---yahoo is not---about 6 hours off-tried to reset to no availe please help
thank you for your time
terry ann hays

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Comment from Ali on 2008-11-05

2008-11-06T01:39:59Z

Thank you very much I followed every step it worked I really appreciate this.

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Comment from Njwise on 2008-11-04

2008-11-04T09:16:44Z

Thank You for your help this website ist great. It seems like it worked. I have been trying to update my hotmail time zone for a while now. ]

Once again thank You.

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Comment from Fred on 2008-10-29

2008-10-29T23:16:01Z

Absolutely awesome advice. After 9 freaking years I finally figured out how get the correct time on emails in my Hotmail account.

Thanks.

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Comment from abbas on 2008-10-08

2008-10-08T17:30:36Z

thanks.I solve my problem

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Comment from Venessa on 2008-09-25

2008-09-26T01:07:05Z

It worked!!! The time was wrong on my account and it was driving me crazy. I was constantly trying to calculate the difference. Thanks for the help!

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Comment from Angela Homer on 2008-09-21

2008-09-21T19:00:59Z

Thank you! It's important my yahoo email sent shows the correct time for assignment ontime completion. As my computer clock/timezone was correct,I was tearing my hair to figue why my AM sent time showed up as PM.Your article showed me how the change the yahoo options where I had a timezone selected which changed my AM to PM on mail sent. I don't know it got there! Thank you Thank you! Clear instructions for once and my "time sent" is now correct.! Well done!

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Comment from Zandra Green on 2008-09-11

2008-09-12T06:33:05Z

I've now sorted my problem thanks to this site, cheers.

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Comment from Tom Tawoda on 2008-09-11

2008-09-11T15:15:25Z

How do I set my Yahoo mail acct to tell ME what TIME I receive my mail. PLEASE help I need to know what time people send me mail.

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Comment from Diep on 2008-09-10

2008-09-11T04:45:17Z

I set everything correctly as above instruction and the time on my gmail is correct but yahoo mail time stamp is not correct. Don't know why!

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Comment from Paul on 2008-09-09

2008-09-09T15:52:44Z

My hotmail time stamps are 4 hours ahead. I have never left the US Eastern Time zone. My PC's clock is setup correctly and so are the settings in hotmail but the time is still 4 hours off. Something is awry...any help?

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Comment from IanG on 2008-08-20

2008-08-20T20:47:41Z

So why can't Outlook or any other email app actually show the timezone name as well?

Outlook 2007 allows you to give a nickname for your local timezone, and for an additional timezone, s why not use this?

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Comment from Roberta on 2008-08-20

2008-08-20T11:10:54Z

Thank you so much for the Hotmail Options suggestion. I had been putting up with the incorrect time since 2002 !!!! It was the time zone that was incorrect.

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Comment from Ridgerunner on 2008-08-12

2008-08-13T00:09:45Z

This fixed the problem for me. I have Qwest Live Mail which is actually supplied by Microsoft. When I signed up for it they never mentioned setting this parameter and if you don't it apparently defaults to Universal (Zulu to us pilots) time, formerly known as Greenwich time. Just reset the parameters mentioned in the article to your time zone and it should fix the problem. Thanks again!

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Comment from Steve on 2008-08-06

2008-08-06T15:29:16Z

Finally fixed this annoying little problem. Just changing my hotmail time zone worked for me. Thanks a lot.

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Comment from RBCneon on 2008-07-31

2008-07-31T16:35:00Z

Please mention that for Outlook users and possibly other mail programs, the Daylight Savings Option must be checked off. If not checked then time will be shifted 1 hour even though time shows correctly on desktop.

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Comment from Imran on 2008-06-21

2008-06-21T11:03:07Z

Thanks, I couldn't figure out what was wrong because my PC time was correct.
I had Hotmail time set on 'Universal GMT' instead of 'London GMT', so i ended up getting emails that said 1:00 in the morning and I didn't know why!

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Comment from mehran on 2008-05-25

2008-05-26T02:20:02Z

to change the time zone you have to click on account summery and then personal info and then change the time zone

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Comment from Rick on 2008-04-23

2008-04-23T21:09:02Z

I still have this problem.
I checked my time, I checked the Time Zone, I auto sync with time-a.nist.gov, and I still have the problem. I also have the same problem on the other computer in the house.

The e-mail I get from work is 1 hour ahead. When I log into web mail for work it shows an hour ahead. By=ut when someone in the office logs into my web-mail they see the time received correctly. Any other suggestions?

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Comment from lisa on 2008-04-08

2008-04-08T21:47:58Z

I change the time on my computer and then it changes back to an hour earlier, by its self. How can this be corrected?

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Comment from L. Darville Jr. on 2008-03-20

2008-03-20T13:42:11Z

EXCELLENT ARTICLE. FIXED MY PROBLEM! GENIUS I TELL YA!

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Comment from Dawn on 2008-03-14

2008-03-14T15:03:37Z

My Outlook Express e-mails show that they are being received 2 hours and 35 minutes later than they actually are, but they show that they are being sent at the actual time.

My computer time is correct.
My computer time zone is correct.

Any suggestions?!?!

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Comment from Jean on 2008-02-13

2008-02-13T17:21:09Z

Thank you for pointing me in the right direction - I just want to add one point.

Problem
I am at GMT-7 and my hotmail emails were at GMT-2.
My computer time is correct.
My computer time zone is correct.
My time zone on hotmail is correct.

So, everything looks OK - what to do??

Who knows what internal glitch in conversion caused this problem, LOL!! So I fixed it as follows:

Change my hotmail time zone to something incorrect and saved it.
Then changed it to correct value and saved it.
I also added a work time zone with the same value - don't know if this was required but thought it wouldn't hurt.

Hope that this helps someone else.

Cheers
Jean

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Comment from Kelly on 2008-01-12

2008-01-12T15:25:05Z

thanks for the info..but I've already done all that and it's been like that..but my emails are always 2 hours off...
any other advice..my email is yahoo and good luck getting in touch with them..

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Comment from Rick on 2007-11-25

2007-11-25T10:41:46Z

Thanks Leo!!!

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Comment from Abby on 2007-11-09

2007-11-09T23:29:58Z

Totally awsome, helped me in 5 seconds, was a pain in the ass before, because i didn't know where to find the option. Thanks!!

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Comment from sandi on 2007-11-02

2007-11-02T12:47:37Z

thank you!!! that was driving me crazy and i just couldnt figure out how to fix it. of course now i feel stupid b/c it was so easy.

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Comment from Rachel on 2007-10-02

2007-10-02T08:19:36Z

Thank you, who would of thought time on hotmail came under personal information???

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Comment from Brad on 2007-09-30

2007-10-01T01:39:56Z

My e-mails on my home PC seem to be being received time-stamped an hour earlier that they really are (i.i. they say received at 3:20 and sent at 4:20). And somehow my Outlook changed the times on every event in my calendar (making them an hour earlier than they really are). The clock in the lower right shows the correct time.

I have tried installing the following to no avail:
Outlook Fix
http://support.microsoft.com/kb/931667/en-us

Windows Fix
http://support.microsoft.com/kb/933360

Do you know how to fix this? Thanks!

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Comment from J.T. on 2007-09-28

2007-09-28T16:52:23Z

why do all the yahoo e-mails always have time stamps of XX:09?

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Comment from Maureen on 2007-09-10

2007-09-10T23:01:05Z

Thank you! Problem solved! Comment for Mac users: I couldn't get the Registered Information option to appear up on the Classic Version of Windows Live (which is all Safari can handle right now), so I had to switch to Firefox and use the Full Version to make the change.

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Comment from Tim on 2007-06-14

2007-06-14T18:52:35Z

Using Thunderbird, the Time Zone and Computer's Time is CORRECT. All emails sent show up 1-hour ahead when recieved by other people, and emails recieved on this computer from other people are 1-hour behind.
Example:
I send e-mail at 1:00pm to someguy@site.com.
He gets it, and it says "2:00pm".
When he sends an email to me, say at 1:30, it shows up at 12:30pm in Thunderbird.
All other email from someguy to other people are right, and all other emails he gets are right...

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Comment from DUBRA wATTS on 2007-05-01

2007-05-01T07:27:08Z

the clock on the computer is correct, but emails sent are the wrong day and wrong time.

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Comment from Nicholas Olah on 2007-04-19

2007-04-20T02:13:13Z

Thank you for explaining the time zone - check box to automatically adjust to time zonne changes. Last night I did on line diagnostics with two technicians and neither knew and just had me run around in circles.

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Comment from Trisha Conrad on 2007-04-18

2007-04-18T17:16:25Z

I had the error message too when synchroizing mine, HOWEVER.... LOOK at the screen on this page where it tells you where to synch to.. THE ADDRESS AUTOMATICALLY IN WINDOWS is WRONG. the correct address is the above one ie: time-a.nist.gov is correct where mine didnt have the -a. in it. CHECK THAT, mine synchrozied after that.

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Comment from eric on 2007-04-13

2007-04-13T16:22:18Z

I don't have Internet option on tab.

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Comment from Leo Notenboom on 2007-03-31

2007-04-01T03:49:09Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Most often it's because your firewall is blocking the ports needed for time
syncronization.

Leo
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Version: GnuPG v1.4.6 (MingW32)

iD8DBQFGDyuBCMEe9B/8oqERAsiBAJ9xR0AjQxIZfGgM1lFQOV8sGtD99gCcC80S
pjjKQ+JpQDGZaNe3tM726PA=
=5KHm
-----END PGP SIGNATURE-----

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Comment from bernard on 2007-03-31

2007-03-31T10:52:25Z

i'm having a problem trying to synchronize my time with:

time.nist.gov
time.windows.com

i'd always get this error message:

"An error occured while Windows was synchronizing with time.windows.com."

my internet connection is on a modem and running at 31.2kbps

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Comment from leanne on 2007-03-14

2007-03-15T01:01:40Z

the clock on the computer is correct, but emails sent are the wrong day and wrong time.

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Comment from Karen on 2007-03-13

2007-03-13T19:06:48Z

I am having the time-stamp problem and my time is set correctly in my computer. I have GMail. We just went to DayLight Savings time and I am wondering if that is the issue since we did that 3 weeks earlier than in the past and the system doesn't seem to get it.

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Comment from Carol on 2007-03-03

2007-03-03T15:11:43Z

When trying to synchronize my internet time I get this message:

An error occurred while synchronizing with time.windows.com

Next synchronization 3/10/27 at 8:06AM

How do I get it to synchronize?

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Comment from irene on 2007-02-20

2007-02-21T00:49:26Z

I think i must have a bug, when i try to update it says an error occurred and date does not match. When i went into date time the region was set to Canada
but i live in Sydney Australia. I've corrected that but it still refuses to synchronise? I am a full day out!! regards Irene

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Comment from Cliff on 2006-12-22

2006-12-22T10:42:06Z

Several years ago, I was using my Web host for eMail. Since I'm in Oregon and he was in Texas, my eMail time was forever off by two hours. He said there was no fix. But what did he know? he used a Mac, right?
Going to Yay-hoo and then to GMail solved the problem for me, post haste.

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