Comments for Windows Installer runs on every reboot - why?

Comment from Bill Thompson on 2010-02-01

2010-02-01T19:09:27Z

This seems applicable so I'll try it, but I am not sure. Cookie Spook, an application that eats some cookies, I once had on my system. Well, I installed it from time to time, and uninstalled, it.

Now, every time I run Firefox or restart the computer, or just about anything, Cookie Spook tries to install.

Yes I have deleted all of it from the system, even using the Revo uninstaller, and have no idea how the installer that doesn't exist is running, to then not find a component in the folder the installer was in....I think it should just come up with a banner "welcome to Microsoft's version of a product ready for sale to the public" as that seems more appropriate to so many of these errors, many of which have been here since windows 95, 98, etc. I'd buy 7 if not for Vista and this type of ongoing error from 95 to XP. I have little faith in issues being fixed that seem to persist even when Microsoft revamps the engine.

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Comment from Michael Winsko on 2009-07-26

2009-07-26T20:46:06Z

I also had the problem of Windows XP Installer coming up on restart and asking for the file "fax.msi" on both my PC's. I have an all-in-one HP 2610 printer. Problem started with Iolo System Mechanic 8.0; specifically the Registry Cleaners/Defragmenters. Leo's suggestion of Windows Installer Cleanup Utility aka."mscicuu2.exe" doesn't even run as his screen prints show. I ran that program and... nothing. The screen just sat there as if I clicked nothing. Take out your registry "cleaner" and reinstall your HP printer software and don't use registry cleanup/ defrag software. I still use System Mechanic 8.0 on both PC's, but not the registry tools. Leo's suggestion did not work in my case, yours may be different.

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Comment from Brian Bevan on 2009-06-16

2009-06-17T01:35:44Z

BEWARE of registry mechanic. I used it for a long time till it became the cause of the dreaded blue screen. the result total reinsatall of XP pro along with the long long reinstall of all updates.
I emailed Reg Mech under my subscription for help but they did not even respond to any messages. They took my money and ran.
So why all the praise?

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Comment from John Perry on 2009-06-16

2009-06-16T22:21:27Z

I used Windows Installer CleanUp Utility and found 2 items that should not have been there so I removed them. After a restart windows installer did not show up, my problem was also when I right clicked on anything on the desk top windows installer would start, but no more

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Comment from clyde henderson on 2009-03-26

2009-03-26T22:18:04Z

i installed errorfix in my computor two days ago,
i still have the same problem with windows install trying to load fax

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Comment from Roy on 2009-02-04

2009-02-04T12:22:58Z

I have problem with my snagit installation, where every reboot it will try to install again. I have deleted the folder, clean up the registry, using the windows clean-up. But nothing help. any ideas?

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Comment from Gerard Espinas on 2008-11-28

2008-11-28T12:00:35Z

I never thought that this utility program from Microsoft exist until I read your article.

Great Info! Thanks.

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Comment from pitbullstew on 2008-09-20

2008-09-20T14:02:13Z

OH MAN thanx! It worked for me too!

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Comment from Andy on 2008-08-28

2008-08-28T20:50:26Z

HP software will cause this a lot. I see "photogallery" as the problem most of the time, and since no one keeps their HP CDs, I just kill any process starting with "hp", then go into this utility and get rid of photogallery (or whichever app is trying to install itself), and everything works again.

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Comment from Mustafa Akad on 2008-08-19

2008-08-19T13:54:24Z

If it is still continues;
Remove Kaspersky (If you have), remove all kaspersky related files, folders, databases, setting files, just everything on kaspersky.
It is worked on my computer.

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Comment from Bob Cassel on 2008-06-25

2008-06-25T18:39:43Z

There is no reference in my pop up window as to what program is being installed. In the old DOS, you could step through the startup process. Is there a similar command to start windows XP? If I could figure out what program is trying to be installed, I could remove it. I ran the windows installer cleanup, but it talked about having to reinstall all the programs that had been installed with windows installer, so I didn't want to unload the wrong one(s).

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Comment from Paul on 2008-04-03

2008-04-03T23:29:52Z

"Windows Installer" runs at startup after installing Registry Mechanic. There is no listing in the "Windows Installer Cleanup Utility" for Registry Mechanic. I have tried installing and uninstalling Registry Mechanic several times.
Some articles say that software will have to be reinstalled if you use this program, this article
says, "It does not actually install, or uninstall, any software." I don't know who to believe and I don't want to start guessing and have to reinstall all of my programs if I use the cleanup utility.

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A comment on: Windows Installer runs on every reboot - why?

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Comment from Dennis on 2008-03-20

2008-03-20T14:22:36Z

When I run this utility I get a list of files that can be removed but can not identify anything that has to do with fax or fax.msi or fax installation. How do I determine with file is causing the problem

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Comment from Dennis on 2008-03-19

2008-03-19T13:50:17Z

I loaded the Utility suggested. When the window appears I do not see anything related to a Fax or Fax program. How do I identify the problem file to uninstall using this utility?

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Comment from Robert on 2007-12-09

2007-12-10T02:43:44Z

Thank you for the info, ran windows installer cleanup utility and fixed issue, Mine was when I tried to load excel or word after installing office 2003 se. Thanks again,
Robert

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Comment from Jim on 2007-08-30

2007-08-30T11:05:14Z

I had the problem exactly as described in the beginning of this article. I downloaded the utility and ran it. I immediately found an entry for "Fax" in the utility window. I removed the entry. I restarted my computer and problem solved. Easy as pie. Thanks to all.

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A comment on: Windows Installer runs on every reboot - why?

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Comment from Samurai on 2007-06-14

2007-06-14T15:30:12Z

This problem has been driving me craaaazy! The Windows Installer Cleanup Utility FIXED IT! You are awesome awesome awesome. Thanks so much!

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Comment from Chris on 2007-04-13

2007-04-13T21:55:24Z

I am so happy to have this problem fixed. I thought I was the only one with this problem. Thank You so much.

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Comment from steve on 2007-04-10

2007-04-10T17:53:25Z

Canceling is not a typo.
http://dictionary.reference.com/browse/canceling

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Comment from At My Wits End on 2007-04-04

2007-04-05T04:28:06Z

Leo...you are THE MAN! Chalk another one up for "The Leo"! Many thanks!

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Comment from Corey on 2007-02-24

2007-02-25T06:50:20Z

I had the same problem. When I cancelled the process it said "canceling" (sic). I find it suspicious a windows process would have a typo.

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Comment from Joseph on 2007-01-21

2007-01-21T12:05:21Z

LEO.....YOUR A GENIUS! I can't believe I finally got rid of the dam fax.msi. I owe you big time. I've tried everything to get rid of that! My wife said she loves you!

Thank you so much,
Joseph, New Hampshire

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A comment on: Windows Installer runs on every reboot - why?

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Comment from Julius on 2007-01-17

2007-01-17T23:03:58Z

Thank you very much for this tip !! :)
From France, Julius

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Comment from Jery on 2006-12-28

2006-12-28T17:54:37Z

This solved my problem. Great article and help.

Jerry

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Comment from kristal on 2006-09-02

2006-09-03T03:31:21Z

i won't be checking here to see if you guys answered my question but......how do you open up the windows installer, i asked leo a question and he told me to download it, but then it says it doesn't uninstall or install but wut i want uninstalled i can't uninstall so i thought the windows thingy would help........ ill fill you in more on my quesiton if you email me

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A comment on: Windows Installer runs on every reboot - why?

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Comment from Colin on 2006-06-26

2006-06-26T23:51:50Z

I have nearly the same problem... but there is more...
I get the Windows Installer popping up all over the place when I start a program.
I cannot ID whats going on, I cannot stop the process fast enough to see whats actually caused it to pop up.
I'd love to use the windows installer cleanup utility, but on what I dont know... my list of apps/progs is just too big for me to ID an orphan one.... I have tried and just cannot see which one it is.
Is there a utility to 'log' the activity that appears in the task manager.. so I can narrow it down? or Something else?
Thanks
Colin

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A comment on: Windows Installer runs on every reboot - why?

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