Helping people with computers... one answer at a time.
More opinion than answer, these articles contain Leo's editorial commentary on various issues relating to computer, technology and more.
With all the attention that malware and security issues keep getting it's easy to think that there's no hope for safe computing. There is.
There absolutely are computer experts - but realize that not everybody on the internet is one!
As platforms like Windows, Mac, and Linux have all matured, the differences in fundamental capabilities are getting smaller – in many cases, small enough that which one you choose can often boil down to simple personal preference.
Google was forced by court order to reveal the identity of an "anonymous" blogger. It's worth understanding the risks that this implies.
With security compromises happening at what seems a regular pace, many people are wondering if they should be using 'the Cloud' at all. My take? It's as safe as you make it, and you've already been using it a lot longer than you realize.
Websites can do a MUCH better job of helping visitors find what they want; the 404 'not found' capabilities of most web servers is one powerful way.
An old problem finds a home on new technology: cyber bullying and other internet related harassment seems to be on the rise. What's a parent to do?
Diagnosing some types of failures remotely can be extremely difficult. Sometimes you just need to have someone get hands-on with the machine.
The most important skill for everything from getting your computer fixed to becoming a highly paid professional may not be what you think it is.
Most folks "in the industry" have a slightly off-target view of who the average computer user is. After 4 years of Ask Leo!, I've formed an opinion.
Words matter, and the word "blast" when used to describe an email mailing implies something significantly less than respect for your recipients.
An error caused my newsletter to come "From" the wrong address. Flooded with challenge/response mails I wonder: what other messages are you missing?
My wife's computer was struggling and it was time to replace it. After evaluating her usage, her willingness to make a change or two and my own experience, I made a decision that might surprise some.
Outlook Express's day has come and gone. It's unsupported and often loses email. I'll explain what I think you should do instead.
Not all bugs will be fixed - or fixed quickly. Not all bugs are even actually bugs. I'll look at why some bugs might never get fixed.
Online change is inevitable. The problem is, of course, when a service's 'improvements' are viewed as just the opposite by some.
Free software costs someone something. If there's a mechanism to donate, it could help ensure that your favorite free tool will be around for a while.
It's not uncommon for folks to ask why computer systems seem as fragile and as vulnerable as they so often do. It's a legitimate question.