On Kids, Parents and the Internet
An old problem finds a home on new technology: cyber bullying and other internet related harassment seems to be on the rise. What's a parent to do? (Continue reading...)
Sometimes the only solution is to have someone look at your machine.
Diagnosing some types of failures remotely can be extremely difficult. Sometimes you just need to have someone get hands-on with the machine. (Continue reading...)
The Plight of the Average User
Most folks "in the industry" have a slightly off-target view of who the average computer user is. After 4 years of Ask Leo!, I've formed an opinion. (Continue reading...)
Why don't people back up?
Backups are one of the ways that people can protect themselves from everything from hardware failure to virus infections. So why don't people backup? (Continue reading...)