Helping people with computers... one answer at a time.
Articles covering email usage, free email accounts, email providers, email lookup, privacy and tracing, and of course general email problems.
Backing up a free email account is best done by downloading it to a PC-based mail program. Some services support it, others need a trick or two.
Depending on the email service that you're using and how much effort you want to put into it, changing your email address can either be fairly easy or fairly hard.
The 'mailto:' or default mail program is a concept maintained by Windows and changed using Internet Explorer. Usually. We examine how to change the default mail program to a couple of popular services.
It's difficult to find the email address of someone you want to contact. In order to find the email address, they must want to be found.
Sending email from one machine to another on the same network seems like it should be simple and direct. Sadly, it's neither.
Email newsletters are important to both business and social communication. Setting one up properly is key to acceptance and to avoid being a spammer.
Though inactive Hotmail accounts are open for a some time before they're closed, spammers can make it appear as though an account is still active.
Error Number 0x800CCC19 is a timeout, which can be caused by many things. Most common appears to be interference by your anti-virus program.
Check to see if the option to save your sent MSN emails is enabled if you aren't seeing any in your "Sent" email folder.
By and large, there really isn't a strong and specific recommendation that I have for everybody. Google and desktop email clients both have good contact management systems.
People often use free email providers for critical data only to lose everything when a problem occurs. So what do you look for in an email provider?
POP, POP3, and SMTP are all acronyms that you might see used when talking about configuring email. We'll look at what they mean and how they relate.
An SNM file is simply a Netscape mail email message file.
Terminology around email can be confusing and can lead to incorrect answers to misstated questions. I'll review some common and important terms.
Email viruses come from many sources, usually from other machines infected with a virus. There are clues in email headers, but that's often incomplete.
Emailing movies is very tempting, because it's simple. Unfortunately emailing movies and other large files often fails. We'll look at a couple of alternatives.
Burning email folders to CD is a reasonable way to archive email and free up space - until you want to read it. Then additional steps are needed.
Hotels and other locations that provided internet connectivity, both free and as an add-on service, often take steps to avoid being exploited by spammers. This can affect your ability to send email.
Issues with configuring a guest's email have some simple solutions.
There's a simple reason why a computer or an email program, out of the box, can't read every possible file format.
Due to complexity of attachments in emails, changes you've made to a document that was emailed to you can disappear.
Anti-malware software can interfere with email such that email disappears immediately, or other features of the email program stop working or worse.
Every so often, anti-malware software can go a little nuts, thinking that every email that you get is spam or a virus. Turn that scanning feature off.
Email is timestamped by the program that creates it. Normally Window's time, date and time zone are used. Web services, however, need a little more.
I'm asked daily to reset lost passwords, recover hacked email accounts or retrieve lost information in them. Here's my answer.