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Email Account Management
Issues around maintaining and managing your email account effectively and securely.
Can I have more than one email account with the same ID?
Having multiple email accounts with the same ID is typically not possible, and may reflect a misunderstanding of how addresses and accounts relate.
Can I read web mail using a pop3 mail reader?
Web based email is handy but limited. Most do not allow direct access using a normal email program.
Can two Windows XP accounts share a Mail account?
Sharing one email account across two Windows user accounts isn't always easy, but it is possible depending on what email program you use.
Could someone reopen my closed email account?
After deleting an on-line account the ID is eventually made available for re-use. It's the same name but a different owner, and that can confuse people.
How do I deal with email sent from a deceased's apparently hacked account?
It's troubling enough to experience the loss of a friend or a loved one, but to then get email from them thereafter can be very disturbing.
How do I get a password reset or reminder sent to my alternate email if I can't login to it?
Many people fail to set up alternate email addresses correctly, rendering password resets and reminders useless. We look at how best to set them up.
How do I get an arbitrary email address?
You can have any email address on a domain you own, assuming you can own it, or use an email provider and take what's available.
How do I keep my business account when I change ISPs?
There are many varieties of business services provided by ISPs. When changing ISPs, you'll need to make sure that your business account moves as well.
How do I keep my email address if I change providers?
If you own your own domain you can keep your email address when you change providers. If you don't own it, things get dicey.
How do I keep my email address when I switch ISPs?
Changing your email address is hard and keeping your ISP-provided email is nearly impossible. I'll look at making this the last change that you'll ever need.
How do I move my emails from one provider to another?
When changing email providers, email stored on their servers can be difficult to move. We'll look at some of the options.
How do I set up an email address for my son on my computer?
Setting up a new email account is more than just a setting on your PC - you'll need to create a new email address with an email provider.
How do I transfer my email from one ISP to another?
Actually moving a web based email account to a different provider is nearly impossible. We'll look at some of the reasons and alternatives.
I have no "Accounts..." menu item in Outlook Express. Why?
It's possible to set Outlook Express up with no Accounts menu item. I can only speculate on why that functionality exists.
Is there a way to keep my email address when I change my ISP?
With a little planning it's possible to have an email address that does not need to change each time you change your internet provider.
My ISP went under - how do I recover mail email and email address?
If your ISP goes out of business it typically means you can no longer access data kept on their equipment. Prevention is really the only cure.
My mail account has a virus, how do I get rid of it?
Email accounts don't get viruses. Depending on what you're seeing, though there is something that email accounts do get, and that is: hacked.
Someone's sending email that looks like it's from me to my contacts, what can I do?
If your contacts are getting email from you that you didn't send, then it's very likely that your email account has been compromised.
Terms of Service Violation: Why won't my email provider tell me what I did wrong?
If you're account is closed for terms of service violation, it's natural to want to know why. I'll explain why they probably can't tell you.
What happens if I let my email account expire?
Allowing an email account to expire is a convenient way to close it, but make absolutely certain it's what you want, or there could be serious issues.
What secret questions should I use?
Secret questions used to recover lost or forgotten passwords are a common weak link in account security. I'll describe my hack-proof approach.
What's a good way to get a permanent email address?
Each time you change your ISP or place of employment your email address can change. Instead, get your own domain and permanent email address.
Why can't I send mail unless I'm at home?
One common spam prevention technique may result in you not being able to send email normally when you're traveling. I'll look at why this happens and what to do.
Why is my closed email account still sending spam?
Closing an email account is many people's first reaction to getting hacked. Unfortunately, it rarely helps, if it's even possible. I'll explain why.
Will I lose email if I don't check it for a while?
Most email services will delete your email if you don't login for a while or if too much email accumulates. We'll look at what you might do.