Helping people with computers... one answer at a time.
Issues around maintaining and managing your email account effectively and securely.
Having multiple email accounts with the same ID is typically not possible, and may reflect a misunderstanding of how addresses and accounts relate.
Web based email is handy but limited. Most do not allow direct access using a normal email program.
Sharing one email account across two Windows user accounts isn't always easy, but it is possible depending on what email program you use.
After deleting an on-line account the ID is eventually made available for re-use. It's the same name but a different owner, and that can confuse people.
It may not be possible to globally check which email is being used as an alternate email address, other than by manually keeping track.
Sharing email contacts is not as easy as you might think. I'll walk through a few ways it might be set up.
The first step is to download the emails to your computer with an email program; then you can back them up any way you wish.
It's troubling enough to experience the loss of a friend or a loved one, but to then get email from them thereafter can be very disturbing.
Many people fail to set up alternate email addresses correctly, rendering password resets and reminders useless. We look at how best to set them up.
You can have any email address on a domain you own, assuming you can own it, or use an email provider and take what's available.
There are many varieties of business services provided by ISPs. When changing ISPs, you'll need to make sure that your business account moves as well.
If you own your own domain you can keep your email address when you change providers. If you don't own it, things get dicey.
Changing your email address is hard and keeping your ISP-provided email is nearly impossible. I'll look at making this the last change that you'll ever need.
When changing email providers, email stored on their servers can be difficult to move. We'll look at some of the options.
Stopping someone from sending from your domain name can only be done if they are using your server to send. Otherwise, they may be spoofing.
Recovering lost files and folders is easy if they were backed up. If not, it's going to be a long process and your technician will need to know all the details about how the files were lost.
Setting up a new email account is more than just a setting on your PC - you'll need to create a new email address with an email provider.
One solution is to get your own domain. That way, it can be used conveniently with an online service, such as Gmail.
Actually moving a web based email account to a different provider is nearly impossible. We'll look at some of the reasons and alternatives.
I believe the only reasonable way to transfer a large bulk of email from one email service to another is to use IMAP and a desktop program as the middle man.
Abandoned email account addresses can be difficult to recover. It will be quite a while before they are returned to the pool of available addresses, if ever!
Cookies and spam blockers are unrelated settings on a computer. This leaves me guessing what you may be talking about.
It's possible to set Outlook Express up with no Accounts menu item. I can only speculate on why that functionality exists.
With a little planning it's possible to have an email address that does not need to change each time you change your internet provider.
If your ISP goes out of business it typically means you can no longer access data kept on their equipment. Prevention is really the only cure.
Email accounts don't get viruses. Depending on what you're seeing, though there is something that email accounts do get, and that is: hacked.
If your contacts are getting email from you that you didn't send, then it's very likely that your email account has been compromised.
If you're account is closed for terms of service violation, it's natural to want to know why. I'll explain why they probably can't tell you.
Allowing an email account to expire is a convenient way to close it, but make absolutely certain it's what you want, or there could be serious issues.
In general, if an account holder suddenly stops logging into that account, the account will go through a series of steps and eventually be closed down.
Secret questions used to recover lost or forgotten passwords are a common weak link in account security. I'll describe my hack-proof approach.
Each time you change your ISP or place of employment your email address can change. Instead, get your own domain and permanent email address.
One common spam prevention technique may result in you not being able to send email normally when you're traveling. I'll look at why this happens and what to do.
Different ISPs keep your email for different lengths of time... but you really needn't worry about it!
A problem like this really depends on how Outlook was originally configured, whether you are using POP3 or IMAP, and how the email server is set.
Closing an email account is many people's first reaction to getting hacked. Unfortunately, it rarely helps, if it's even possible. I'll explain why.
Most email services will delete your email if you don't login for a while or if too much email accumulates. We'll look at what you might do.