Helping people with computers... one answer at a time.
Keeping your email account safe, what to do to prevent hacking and other forms of abuse as well as what to do if you have been hacked.
Do all these email bounces mean I have a bot infection?
With all the focus on malware, it's easy to assume your computer has an infection if you suddenly get a lot of bounced email. That's typically not the cause.
How do I protect my email address book?
With email account hacking on the rise, it's important to understand what it takes to keep your account and its address book safe from compromise.
How do I recover my email password from my mail program?
If your desktop email program has saved or remembered your email password for you, there are tools available that will recover and display it for you.
How do I recover my old emails and contacts from my hacked Hotmail account?
When data is deleted from Hotmail, it is often deleted permanently. Backups and safety are always important with any free email account.
Should I change the security information on all my emails after my Hotmail was hacked?
Having control over recovery details is what allows you access back into a hacked account: the goal is to prevent the hacker from controlling that recovery info.
What is the security related information I need to change to secure an email account?
Security-related information in your email account is used to recover your account. But what if the hacker now has access to all that?
Why am I getting (or sending) emails that contain only a link or spam from my contacts?
Email account hacking is on the rise. One of the signs is the amount of spam being sent to contacts from those hacked accounts.