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MSN Messenger emoticons may stop working for you even though your friends may still be able to see them. Here is a straightforward solution to that problem.

Emoticons stopped working for me in MSN Messenger ... but my friends see them just fine. Why?

I'd simply check the emoticon option: Tools, Options, Messages tab, and make sure the emoticons options are checked.

Article C2005 - June 8, 2004

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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144 Comments

i tried this ! but i keep ticking the show emoticons box and it keeps undoing it in a very weird way ! i'm gonna try updating flash player

Posted by: Karim Akiki at September 19, 2011 2:31 PM

i tried what you suggested but my emoticons still arent showing up on my screen =/ , is there anything else i can do ?

Posted by: Sophie at October 6, 2011 12:56 PM

well my problem is this===>>>i had the version of msn the one before the messenger essentials..i didnts like it and i installed the last one i had.i kept my emoticons and put them in the file but since then i cant use them is like they dont appear any more.msn doesnt recognise them any more.but even when i had again than version i never had that problem.i took a look at the box that says show emoticons and it is checked.so what i have to do know??

Posted by: nia at October 8, 2011 6:28 PM

I had this issue for a couple of months, where MSN Messenger would uncheck emoticons after I went in and checked the box. I had installed Messenger again, and my computer was fully updated, including Flash. What finally worked was checking show emoticons, uncheck show custom emoticons, and it finally worked.

Posted by: Peggy at October 13, 2011 8:44 PM

my msn messenger will not check in, hit apply, then ok ,I , go back in and it is unchecked again, this keeps on going on, though others can see my emotions and copy them I see none of mine or theirs

Posted by: Frances at December 10, 2011 10:40 AM
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