Helping people with computers... one answer at a time.

Firefox is the free, cross-platform, open-source web browser from the Mozilla Foundation.

Do I need all these Java QuickStarter and Consol add-ons in Firefox?

Consol and QuickStarter add-ons in Firefox perform different tasks - but it might not be necessary to run them all the time.

Firefox crashes and I can't uninstall it, how do I get it to work?

Problems with a program that won't install can be tricky. It's important to capture the exact wording of any error messages you are receiving.

How do I get Firefox to work properly on my Windows 7 x64 system?

Firefox on Windows 7 64-bit may run into difficulties from extra add-ons and need a reinstall. As far as safety? You are the one in control of that.

How do I know what sites to enable in NoScript?

Enabling sites in NoScript is usually done on a site-by-site basis. Each webpage is different and will need to be checked individually.

How do I stop Firefox from opening with two tabs?

Most people don't realize that Firefox has the option to open multiple home pages at once. It's possible some install programs use this.

I have problems with Firefox. What's a good alternative?

Firefox browser problems can often be solved by a re-install of Firefox itself. Otherwise, any of the top three browsers will do the trick.

Should I worry that Firefox wants to disable add-ons when it updates?

It's inconvenient that Firefox's new version numbering system sometimes requires add-ons to be disabled for short periods of time. But the real question is: do you need all those add-ons?

Why do I have to keep updating Firefox when I can't see any difference?

It may seem like nothing is happening when browsers and other software programs perform updates, but don't minimize the necessity of those security patches.

Why does Firefox sometimes say it's already running when it's not?

Firefox can occasionally complain that it's already running when you might not see it anywhere on your desktop. It's not lying, it's just hiding.

Why does Flash keep crashing in Firefox, but work fine in Chrome and IE?

Flash crashing in Firefox means something is wrong with either Flash or Firefox. We'll take an investigative approach to get running again.

Why does each update of Firefox have a new version number?

Quite often, version numbers seem to be random choices of the programmers. There might be a better way.

Why does my Firefox require a login each time I use it?

Firefox itself doesn't need a password; it's probably a website asking for a password or the password vault.

Why does scripting not work in Firefox?

By and large, Firefox should run JavaScript just fine. We'll check a few settings that might be causing the problem.

Why does this tab keep opening in my Firefox browser?

Tabs are mysteriously appearing in a Firefox browser. This could be a miss-set homepage, or perhaps pop-ups.

Why has my Ymail account suddenly stopped working in Firefox?

Cached data in Firefox and other browsers can cause this sort of problem. Clearing it may be the answer.

Why is Firefox so slow?

I've received a number of complaints of Firefox being excessively slow. I'll look at one possible solution.