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From where can I download Outlook Express 6?

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Summary: Outlook Express 6 is part of Internet Explorer 6. But if you've moved on to IE7, then Outlook Express 6 can be difficult to locate and download.

I need to reinstall Outlook Express, but I can't find it on the Microsoft web site. Where do I get it?

Note: this article is a major revision of a previously posted article. Why? A reader pointed me at new information that fundamentally changed the answer. The previous article can be found here.

Apparently the answer is "you can't".

But you can download its replacement.

Let's look at what happened, and what you should probably do.

The Way it Was

Outlook Express (OE) was never a stand-alone install. Up until Internet Explorer (IE) version 7, Outlook Express was a component of Internet Explorer. The way to install or upgrade Outlook Express was to install or upgrade Internet Explorer. There simply was no separate download or installation program for OE by itself.

But things were even slightly more complex than that.

Internet Explorer is part of Windows XP. That means that Outlook Express is a part of Windows XP as well. If you have Windows XP, then you have Internet Explorer and Outlook Express. Which is all well and good until something breaks. More on that in a moment.

The Way it Is

With the introduction of Internet Explorer 7, Outlook Express was apparently removed from the installation package. You can download IE7 all you want, but there's no updated Outlook Express with it. In fact, from what I can tell there's no way to get Outlook Express from Microsoft at all.

"For the rest of us, there does now appear to be a replacement for Outlook Express: Windows Live Mail"

Windows Vista users already have a replacement: Windows Mail. It's the new version of Outlook Express, except it's available on Windows Vista only.

For the rest of us, there does now appear to be a replacement for Outlook Express: Windows Live Mail (marked as being in Beta at this writing).

Windows Live Mail is more like a new mail program that you download and install onto your machine. Outlook Express is not affected, it's not updated or removed. However when you fire up Windows Live Mail for the first time it does automatically import all your Outlook Express mail, contacts and settings. (Though it does appear to remove the Outlook Express menu item from your Start Menu, even though Outlook Express is still installed.)

Even though Windows Live Mail is installed as a new program, and has a new name, at it's core, it really is just Outlook Express. Most of the UI has been changed significantly, which you may or may not like. Once you get down a level or two - say, the options dialog - things start to look very familiar for Outlook Express users.

So it looks like this:

  • If you're running IE6 on pretty much any operating system, then you have the Outlook Express 6. You can download an Internet Explorer 6 SP1 package, and be as up to date as is possible.

  • If you're running IE7, but not on Windows Vista you can download and install Windows Live Mail.

  • If you're running IE7 on Vista, then you have Outlook Express. It's just called Windows Mail instead.

The Way it Will Be - I Think

Outlook Express is dead. Long live Windows Mail. Or is it Windows Live Mail?

Microsoft has apparently replaced one naming confusion (the infamous "Outlook" versus "Outlook Express" debacle) with another: "Windows Mail" versus "Windows Live Mail". They're quite different, but this time they at least appear to have Outlook Express as a common ancestor.

It's clear that Microsoft has decoupled Internet Explorer from any mail program. I would expect that not to change, and I consider that a good thing.

What You Need To Do

What you need to do depends on what problem you're attempting to solve. Many people look for a OE6 download or reinstall when in fact they don't really need it.

  • You're running Windows XP, Outlook Express 6 is broken and you want to install a new copy: Run the System File Checker instead. It will look for missing or corrupt operating system components and replace them. As we noted, OE is part of the operating system, so it's included in this. You may need your Windows install CD.

  • You're running an older version of Windows, Outlook Express 6 is broken and you want to install a new copy: You can download and install Internet Explorer SP1 from the Microsoft web site. As we noted, OE6 is part of IE6 and is included in that download.

  • Back on Windows XP, Outlook Express 6 is broken, the system file checker didn't work, and you still want to install a new copy: Perform a repair-install of Windows itself. OE6 is part of the operating system, and will be reinstalled as a part of this operation. You'll probably need your Windows install CD, and you'll want to visit Windows Update afterwards to make sure you get all the latest patches as well.

  • You're not sure what's broken, you're not running Vista, and you just want Outlook Express back. Or something as close to it as possible. Download Windows Live Mail. As discussed above, this is the OE replacement that works on Windows XP.

  • You're not sure what's broken, you just want a working mail program. Download and run Thunderbird. Particularly if the suggestions above don't work for you, just switch. Thunderbird is free, fairly similar to OE to use, and actually somewhat more powerful. It's free, downloadable, it's being updated, works on Windows XP and Vista as well as the Mac and Linux, and there are many add-ons available for it.

Thanks to reader Jason Edward for pointing me at Windows Live Mail. There are several changes over Outlook Express (DBX files appear to be a thing of the past, and the ability to download your Hotmail account seems to have returned), so I'll be looking more closely at Windows Live Mail in upcoming articles.

Related:

Article 11806 | Posted August 25, 2007

Recent Comments
37 Comments

How Can I Import My Outlook Express Contact Folders and Diffrent Email Folders Into Vista's New Mail Program? Thanks

Posted by: Dirko at July 13, 2008 10:19 PM

It seems toshiba laptops with windows vista have deleted windows mail and included a trial version of windows office outlook which you eventually have to purchase or lose the functionality.

Sneaky way to make some people pay for email if they are not aware enough to look for free downloads.

Posted by: dale at July 18, 2008 1:25 PM

Thanks for your tips in "From where can I download Outlook Express 6". However I have a similar Pb to Annie et al ('I have vista, but have a saved folder of my inbox from OE'). Can't see a reply. How can I access my inbox, outbox, other folders (saved on an outboard HD) with Live Mail?

Posted by: murray Adams at July 25, 2008 7:17 AM

I have new computer with windows Vista. I would like to use my same e-mail address on this new computer. Plus there is no longer outlook express. Please tell me how to fix this.
Thanks ever so much,
Maria

Microsoft Mail is the new name for Outlook Express in Vista. Simply configure it with the same account information from your old Outlook Express installation.

This could be an interesting article as well: What's the difference between Windows Mail, Windows Live Mail, Windows Live Hotmail and MSN Hotmail?
-Leo

Posted by: Mary Markham at July 28, 2008 12:56 PM

I have multiple users on my e-mail account and in Livemail there is no separation for retreiving e-mails, or password protection on individual users as was available on outlook. Is there a solution for this problem?

Posted by: Vern at August 9, 2008 9:54 AM

I am running Vista Premium. When I receive mail in windows mail I cannot link to any other sites thru an email. It says application not found. What should I do?

Thanks in advance

Posted by: Lynn Damaske at August 21, 2008 1:53 PM

One big problem everyone's ignoring is that WLM is NOT like OE in that all your data (email & contacts) reside ONLINE, not in your harddrive.

I need a secure system and putting all my data in Microsoft's hands is not going to happen.

So, I'm still on the hunt for OE to work with Vista 64 bit. Anyone know how to do it?

FWIW: Windows Live Mail *did* download my Hotmail for me. It didn't do it immediately, but after exiting and restarting when it went into its "check for new mail" it downloaded all the messages from all folders in my Hotmail account. Totally agree that was non-intuitive.

I don't believe there is a way to get OE working in Vista. You might consider Thunderbird and the download Hotmail addins available for it.

-Leo

Posted by: Todd at August 30, 2008 1:14 PM

Thanks a lot for this very informative topic. I had searched the net for a hour before I finally found my answer and more!!
Much appreciated Mr. Leo

Posted by: Ashish at September 24, 2008 3:26 AM

Excellent response. Its useful even though my questions are little different. Thanks.

Posted by: Sundar at September 26, 2008 7:09 AM

As a previous comment writer said, thanks for this article as I also spent an afternoon trying to get a repair or new install of Outlook Express without luck. This is great as I am running Windows Live Mail on my laptop running Vista.

Posted by: David at October 5, 2008 3:59 PM

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