Helping people with computers... one answer at a time.
You should be able to remove any toolbars or browser settings that have been added to your computer.
How can I get rid of Ask.com? It's taken over my computer and has muscled out my two browsers: Firefox and Explorer. Now everything I do has to go through Ask.com. I'm running Windows XP. Thanks for your help.
In this excerpt from Answercast #22, I look at a situation where Ask.com seems to have taken over a computer. More than likely, a few simple steps will resolve this problem.
There are three possibilities I think that come to mind.
1) Ask.com has simply made itself your browser's homepage.
Go back into your browser and set your homepage to be whatever it is you want. I have an article on that, "How do I set my browser's homepage to what I want?" or something similar to that.
That is often the most common cause. You'll visit a site, you'll do something, that basically allows that site to make itself your homepage. Then, every time you open your browser, that's the page that shows up first.
2) It's possible that you've installed something like an Ask.com toolbar.
Go into your browser and disable or remove the toolbar that seems to be associated with Ask.com.
Many software installations include (unrelated to their installation) additional toolbars that are basically provided as a form of revenue generating advertising for that particular software installer. If you don't pay attention, it's very easy to install these things accidentally.
I would strongly recommend that you take a look in Control Panel. Look in Add/remove Programs to see if there's anything related to Ask.com there and uninstall it. Then, I would go into both Firefox and Explorer and look in their add-ons. Add-on pages are usually found in their Options sections. Remove any add-ons that appear to be related to Ask.com.
3) The third possibility is spyware.
I think it's worth making sure that you're clean; that the machine itself doesn't actually have spyware of some sort on it.
So what I would do in that case is make sure you've got an up-to-date
anti-spyware tool; install it; run it. Perhaps also run the free version of
Malwarebytes from malwarebytes.org and see if that also
ends up removing a problem for you.
Next from Answercast 22- Can I copy a bootable DVD to my hard disk to burn again later?
Comments on this entry are closed.
If you have a question, start by using the search box up at the top of the page - there's a very good chance that your question has already been answered on Ask Leo!.
If you don't find your answer, head out to http://askleo.com/ask to ask your question.