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How can I arrange for emails to go to specific folders rather than placing all in inbox in Outlook 2002? I have 2 email addresses I use for work and I want them to go to different folders when they arrive. I have XP pro operating system.

What you're looking for are called "Rules" in Outlook, and they're incredibly powerful. I have 33 of them defined.

Using it for multiple accounts is only the tip of the iceberg...

On the Tools menu, there should be an item there labeled Rules or Rules and Alerts. Rules allow you to have Outlook take various actions on email as it arrives, depending on a host of conditions about that email.

In your case, it's quite simple to have a rule that says "If email is received on this account automatically move it to that folder."

Most of the rules I use help coordinate my incoming mail in various ways, including:

  • Ask Leo! questions are automatically routed into a special folder.
  • Comments made to articles on the Ask Leo! web site are automatically routed into a special folder.
  • Mail I receive on certain mailing lists is routed to folder for each list, and a copy of each message is also placed in an archive folder for each list.
  • Mail I receive from "certain" email addresses is automatically deleted.

But even my usage only scratches the surface. Spend a few minutes examining the options that are available as you define a new rule, and you'll see what I mean.

Outlook Express has rules as well, but a much more limited form. Other email applications often have similar concepts, with varying degrees of functionality.

For organizing the incoming flood of email, A good set of rules is hard to beat.

Article C2331 - April 14, 2005

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
19 Comments

thanks Leo

Posted by: Bot Brain at October 5, 2007 2:37 PM

There's an easy way in Outlook 2007 that might be applicable to earlier versions. What I do is, I create the accounts. Then, I create a data file for each account. Then, I go back into accounts and point each one at it's corresponding data file and create a new inbox folder. That's all there is to it. No rules or anything like that.

Posted by: Milenko at January 21, 2008 3:01 AM

Milenko got it right, thanks M.

Posted by: Dave at February 19, 2008 11:05 AM

i can get my live mail but cant get hotmail why not ??

Posted by: howard at July 23, 2008 6:17 PM

Hotmail has a premium service that you have to pay for to be able to use Outlook with it.

And for Outlook 2002; goto Tools - Rules Wizard - New Rule (Blank one) and choose "Apply this rule after message arrives", "through the specified account", "Move it to specified folder".

You have to click on the specified options and designate a email account and folder for the received emails to be put in.

Posted by: Jason at July 30, 2008 6:45 AM
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