Helping people with computers... one answer at a time.

If the camera does not present itself as a drive, it will be difficult to recover data. I look at a few options.

I have an older Kodak camera (EasyShare EX7300) and I had deleted some pictures that were stored in the camera's internal memory. I have searched tirelessly for a program that can recover photos from a camera's internal memory, but have only been able to find programs that recover photos from removable media cards (SD, XT, compact, flash, etc.).

I'm using Windows Vista. When I plug in my camera, it does not show up as a lettered drive. Therefore, I can't search through any of them using any of the programs that I've found. Do you know of a way to do this?

In this excerpt from Answercast #8, I discuss data recovery options from digital cameras.

Camera as external drive

No, I do not.

Unfortunately, when the camera does not present itself as a drive (which some cameras do), there is little you can do. When they don't, I personally find that very frustrating because it really does limit what I can do with the device.

One of the things that it prevents you from doing is running the recovery software across the USB connection to the storage media.

Data recovery service

The only thing that I can suggest is potentially looking into some kind of a data recovery service in your area. It is possible that they may be able to extract the memory card and do something with it. Or it's possible that they have software to interface with it directly. I honestly don't know.

Contact the manufacturer

The other thing I would certainly try is to contact Kodak. See if they have support or perhaps support forums with other people who might be have more direct experience with the camera that you're dealing with. Maybe there's a trick out there that you or I simply don't know about.

But the short answer is: as soon as you said that it doesn't show up as a drive, I ran out of options and I really don't have anything else to suggest. I'm sorry.

Back to - Answercast #8

Article C5200 - April 12, 2012 « »

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

April 13, 2012 10:24 AM

I would try to remove the memory card and use a USB card reader. You can also try a different USB port to connect the camera.

John Servis
April 13, 2012 11:20 AM

I have an old Kodak EasyShare c310 4.0 mp camera with internal, as well as external memory. I've found myself taking pics from time to time with no card installed which automaticaly puts them on the internal memory. In order for me to get the pictures off the camera, I have to plug it into my desktop with the little tiny adapter Kodak provides (if you don't have it anymore Belkin makes one included in their adapter kit, i got a kit at Marshall's bargain bin, $3.00)
After you plug it in to your PC, open devices & printers and scan for new devices. If nothing comes up, try it with the power off on the camera, scan again. If still nothing, turn on camera, scan again. It should show up as "Kodak EasyShare Camera" If it's not showing up, keep playing with different USB Ports doing the scan with the camera on/off. Sometimes you'll get it first try, sometimes not. It works for me. Let me know how you make out. J.

April 13, 2012 11:53 AM

It's possible that the drive letter Windows is trying to give to the camera is already in use. I would first check under Computer Management to see if it's listed and will allow you to change the drive letter to something not already in use.

April 13, 2012 1:28 PM

This is not that uncommon. I right click on COMPUTER, select Manage, select Disk Management, Click on the unassigned disk and assign a drive letter.

Alex Dow
April 13, 2012 11:36 PM

Using the camera "standalone", take a careful look through its own Menu facilities.

I have a NIKON Coolpix 5200; and occasionally in a rush, photos end up on its internal memory.

Within the extended Menu offerings, there are two, allowing those photos to be copied individually and "en-masse" to the SD Card.

Don Whiteley
April 14, 2012 7:26 AM

Some digital cameras allow you to transfer images from the internal memory to removable (SD card) memory. That might work in this case.

Comments on this entry are closed.

If you have a question, start by using the search box up at the top of the page - there's a very good chance that your question has already been answered on Ask Leo!.

If you don't find your answer, head out to to ask your question.