Ask Leo! by Leo A. Notenboom

How can I stop this automatic email?

Search First! Then browse: Categories | Full Archive | By Date | Newsletter

Home » Viruses and Malware

Summary: There are a couple things to investigate if your computer is trying to automatically send emails.

Every so often an email is automatically sent via Outlook express to a certain address, which I am not familiar with, having my windows user-name as the subject. This happens every time I turn my pc on and sometimes as I'm using it; always to the same yahoo address. Sometimes symantec gives me an error message because my mail server would be down as it's trying to be sent. I can't find anything that might be it in msconfig/startup. Is there any way I can stop this from happening? Can I configure outlook express to not send emails to certain address, or have symantec not allow the emails to be sent, or best of all: find the program and permanently remove it? I run adaware pro at least twice a week, and it comes up clean.

Sounds very spooky. There's nothing obvious that really comes to mind, but I do have some ideas to try.

  • try an additional spyware detector. Sadly they don't all catch everything.

  • I know you used msconfig, but there are other places where things can be caused to load on startup. This article has more: What's all this stuff running after I boot Windows?. Specifically, I'd grab the freeware tool called "autoruns" that article mentions and see if something else turns up.

  • Does the email just send, or is it brought up for you to press the send button? (If it's sent automatically, I'd actually temporarily break the account configuration so that it can't send, and then when the error comes up, fire up process explorer and see what else might be running. Process explorer is another freeware that's mentioned in this article: What's this program running on my machine?.

I'm not sure if you could add an entry to your address book that would cause emails to the address in question to fail or not. That might be a bandaid to try.

Related:

Article C2269 - January 25, 2005

Helpful? Get new articles weekly by email in my FREE newsletter!

Your Name:
Your Email:


Why Subscribe?

Recent Comments
3 Comments

I CAN NOT GET ANY RESULTS: I WANT TO KNOW HOW TO STOP A CERTAIN COMPANY FROM EMAILING ME! IHAVE ASKED THEM THE 7TH. TIME TO STOP AND HAVE EVEN TOLD THEM AND DID REPORT THEM TO FCC. I HAVE EVEN SWORE AT THEM. WHAT CAN BE DONE. ADELPHIA'S SUPPORT REALLY IS NOT MUCH HELP , SO ARE THERE ANY SOLUTIONS?

Posted by: CINDY at March 9, 2006 3:22 AM

No there is not. It's probably spam, and by responding to them you have shown them that you read their mail, and that your email address is valid. If they are spammers this will encourage them to send you more, not less.

In reality, there is nothing you can do.

I would simply set up a rule or filter in your mail client that immediately deleted mail from this company when it arrives.

Posted by: Leo at March 9, 2006 9:03 AM

how do I stop having this auto send spam mail from my email.. The address is from grhms.com.. it keeps sending out emails to people in my contacts and putting my name as sender at grhms01.com..I have ran kapernsky and it indicates no virus.. so how do I stop this.

Posted by: Linda at September 4, 2009 7:10 AM

Post a comment on "How can I stop this automatic email?":






(Email Address will not be published.)

Remember Me?

By popular demand...
my tip jar
Cuppa Joe
Buy Leo a Latte!

(you may use HTML tags for style)

RSS feed Subscribe to the RSS Feed specifically for comments on this article.

Before commenting, please...

  • Read the article at the top of this page. If your comment shows you didn't, it'll be deleted and ignored.

  • Comment only on this article. Use the Google search box at the top of the page if you have a question about something else.

  • Don't include personal information in the comment. No email addresses. No phone numbers. No physical addresses.

  • Don't spam. Excessive links to unrelated sites within a comment or across multiple comments will cause all such comments to be removed.

  • Don't ask me to recover lost passwords or hacked accounts. I can't, and those comments will be deleted.

  • I can't respond to every comment. And I can't vouch for the accuracy of others who do.

Please wait. Your comment is being processed ...


Question? Ask Leo!