Helping people with computers... one answer at a time.
How did someone else manage to log into this account? We can only look at the basic steps for good account security.
I recently got notice from Facebook that someone in Chicago used my Facebook password to get into Facebook. I changed my password. What I need to know is how this happens? What can I do to keep it from happening again?
In this excerpt from Answercast #46, I look at a case where a Facebook password seems to have been used by someone else. Luckily, the account has been recovered: but how did it happen?
The single most important thing you can do is to choose a strong password that someone isn't going to guess. After that, it boils down to following what I would call standard security protocols:
Know how to use an open Wi-Fi hotspot if you happen to be doing that;
Never, ever, ever share your password with someone else;
Have account recovery questions that a) you know the answers to and b) that someone else would not.
Those kinds of things... basically the standard steps to secure your account.
The question here is, "How did it happen?" To be honest, there's really no way for me to know.
It is possible that you had a guess-able password;
It is possible that there was keylogging software installed on your machine, and you typed in your password and someone else then was able to retrieve from it from the keylogger saved information.
It is possible that that you managed to tell it to someone, and someone told someone, who told someone, who told someone – who got it into the wrong hands.
There are just too many ways, too many possibilities without knowing exactly what was going on here, to really say what did or did not happen.
All I can do (and the reason that I'm responding to this question in an AnswerCast) is that I really want to stress the importance of those things that we consider to be basic security steps:
Good account recovery information,
Account recovery information that you maintain,
Never, ever share your password with someone else,
Keep your machine free of malware,
Keep your machine up to date and so forth.
Next from Answercast 46– How do I get access to system information and other things I can't on this machine I've received?
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