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Changing your Hotmail address is not possible, but you can set up a new account.

My MSN Hotmail name is "something@hotmail.com". I really don't like the "something". What I'd really like is to be "soemthingelse@hotmail.com". How do I change it?

This is another one of those seemingly simple questions that I get several times every day.

What you're asking for is not to change your name, but your email address. Unfortunately, your email address is how MSN Hotmail identifies you. A different email address means a completely different MSN Hotmail account.

Let's clarify something first, though. Your MSN Hotmail identity consists of two parts: your display name (like "Leo Notenboom") and your email address ("something@hotmail.com"). You can easily change your MSN Hotmail display name. I've covered that in a previous article.

But you cannot change the email address of your Hotmail account. You can only create a new account with a new email address. To do that:

  • Sign Out of your Hotmail account by clicking on the "Sign Out" button.

  • Visit Hotmail.com - but instead of signing in, click the Sign Up button under the "New to MSN Hotmail?" section. This will lead you through creating a new Hotmail account.

  • After you select the free option, the next step will be to select your new email address. Good luck finding something you like that hasn't already been taken.

  • Be sure to pick a good password that you can remember, and that others will not be able to guess.

  • Select a secret question from the list, and give an answer that only you would know. Do not forget this - without it, you could lose your account.

  • Enter an alternate email address that your password could be sent to in case you forget it. Make sure it's a different email address that you control, preferably on a different service.

"... you cannot change the email address of your Hotmail account."

After your new account has been created, you can start using it.

But your old account still exists. You will need to manually move all your contacts from your old Hotmail account to your new one. You will need to tell all your contacts that you have a new email address, and that they should stop using the old one. You will need to change anywhere else you use your old email address, for example in MSN Instant Messenger.

And when you're all done, you may, or may not, want to delete your old MSN Hotmail account. Remember, some time after you close your account, your old email name will become available for someone else to take and use as their own.

As you can see, it's a lot of work, and it's definitely not easy to do.

It's yet another reason I don't recommend free email services for anything important.

Article C2632 - April 22, 2006 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

36 Comments
Kathy
May 7, 2006 1:47 PM

Hello Leo

If my email is an everybody@msn.com address and I cancel my MSN dial up account will I still have access to this email account since it's really a hotmail account or do I lose all of my email? Do the same rules apply, as you outline in the responses above for hotmail, if the address is msn.com?

Thanks for your help,
Kathy

Leo
May 7, 2006 5:17 PM

I believe they are separate. I'd make sure to copy/backup all information you want to save before deleting the account.

joan
June 19, 2006 3:27 PM

hello!

hope you can help. i would like to know how i can change my e-mail address from hotmail.com to msn.com

Leo A. Notenboom
June 19, 2006 3:52 PM

Why would you want to do that?

stevie
July 13, 2006 3:38 PM

how do i get a new email addreess whats the web site ?

LARA
August 16, 2006 11:19 AM

how can i change my e-mail adress without having to get another account but i would like the new e-mail adress to be yung-sweetness@hotmail.co.uk thanks.

Leo A. Notenboom
August 16, 2006 11:24 AM

As the article you just commented on says: you cannot.

Olivia
September 29, 2006 10:24 AM

I would like to change my email address to fit my name. I've read your article but I've also been looking for a solution and found this article to. Is it possible that this same association with your name be posible to change your email address without creating a new account. I would not like to create a new account because I've already a lot of info in folders in my account.
I send you a link with the article and maybe you could take a look.
Hope you could answer me soon.
Olivia.

Article link: http://kb.wayne.edu/index.php?article=390

Leo Notenboom
October 4, 2006 3:32 PM

Olivia: that article only applies to that school's mail system. You cannot do what that article describes with gmail or hotmail (or most email accounts for that matter). Your only option is to create a new account with a new name.

meg
October 10, 2006 10:11 PM

is it possible to tranfer all my emails from my old accout into my new account without having to send each one individually? most are very important and i would hate to lose them all.

Leo A. Notenboom
October 11, 2006 9:26 AM

In general: NO. Another drawback of HotMail.

IF you're lucky and still have Outlook Express access to your HotMail (most people do not), this technique for Contacts may work, but I would not count on it: http://ask-leo.com/how_do_i_transfer_hotmail_contacts_to_another_account.html

H Lesniak
January 26, 2007 11:32 AM

Is it possible to have two selectable User names with the same Hotmail email address. His wife would like to be able to have her name displayed as User when she originates an email. He would like to continue to be able to have his emails sent with his User name.
They use the WEB page Hotmail email client and would like to have only the one address, but two different User names displayed, selectable by user.

Prem
May 23, 2007 7:58 PM

I do have a Hotmail Account. I do NOT want to use The new version: Windows Live Hotmail.
Whenever I open my Hotmail account the new version:Windows live hotmail opens up.
I prefer the previos version of Hotmail which is easier for me to work with.
How do i convert the new version; widows live hotmail that opens
up when I sign in TO the older version to open up when i sighn in?

Leo A. Notenboom
May 24, 2007 10:45 PM

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That's this article:
http://ask-leo.com/how_do_i_switch_windows_live_hotmail_back_to_the_old_style_msn_hotmail.html

Leo

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Frungi
June 25, 2007 5:53 PM

You can change your MSN Messenger login here: https://accountservices.msn.com/uiChangeName.srf?lc=1033&id=9

Kim Massie
November 23, 2007 7:49 PM

How do I find out of a msn.com email address is available?

Leo A. Notenboom
November 24, 2007 1:30 PM

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The only way I know is to simply try to get it. This article has a link to how:
http://ask-leo.com/how_do_i_make_an_msncom_email_address_instead_of_hotmailcom.html

Thanks,

Leo


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Di.Williams
April 7, 2008 9:45 AM

I purchased additional storage under Hotmail (MSN Hotmail Plus) to get additional storage for a MSN User Group I had set up over a year ago. The Group no longer exists, but the renewal for the group was automatically reissued. I recently set up a new MSN User Group and unfortunately used my own personal email address instead of the hotmailplus account (my personal email is a Canadian ISP that does hook itself on some things to MSN. Is there any way I can move this group to my hotmail plus account? I cannot change the name of the MSN User Gp. at this time as it will only confuse the seniors who joined it, even more, but I really need the additional 30 mb of storage I paid for. The only other possibility would be for people joining or viewing the existing group to get a link on accessing the existing address that automatically forwards them to a new website in MSN groups utilizing the hotmail plus account, or a new one that I could have the billing people transfer the account/storage to. I have tried to contact MSN U.S. but since my own ISP is Canadian, I am automatically forwarded to Bell Sympatico/MSN when I press the "MSN Support and Feedback" button and they cannot help me.
Thank you.

FIDEL OGIE
June 19, 2008 5:20 AM

This is a regular question ask by many people in search of help or assistant to enable them create a net account. When answering this question many people seem to forget that it is not everyone that views the sign up options.
The best way of cereating a new net account is by following these steps,
Step1. Clicking on the link below
www.passport.net
step 2. Please click on the sign up option
Windows Live ID home
Sign up
Account Services
Do you have an e-mail address?
If you have an e-mail address, you can use it to sign in to Windows Live ID sites. If you don't have an e-mail address, you can get a free MSN Hotmail e-mail address.
________________________________________

Yes, use my e-mail address

No, sign me up for a free MSN Hotmail e-mail address

________________________________________

David
July 13, 2008 9:49 AM

I have a paid-for Hotmail account so by changing the profile my credit card name will no longer match the profile name. I have gone ahead and done this but will the cc bounce? My problem is that I am away for long periods without Internet access so if the cc bounces I cannot action it for some time...meaning that my 'space' and POP3 access will lapse.

It seems that this ought to have a proper solution that does not involve giving a false name to Hotmail but giving your real first given name and surname on every email is a heck of a security risk when you think of all those copied emails on peoples' pcs that have no anti-virus in place.

Any suggestions or comments? Many thanks.

GEORGE ADAMS or SHIRLEY ADAMS
September 27, 2008 9:58 PM

My desire is to stay at Hotmail.com I ONLY wish to change the name part of the Email a single name that will cover both my wife and myself and a lot easer and quicker to type in. We would also need a new password if possible ?

As the article you commented on outlines, the only way to do what you're asking is to create a brand new Hotmail account from scratch with the name you want. There's no way to rename an account, or to transfer email/contacts from your old account to the new.
- Leo
28-Sep-2008

Regina
April 6, 2009 8:34 AM

so, if I create a new email address, can I forward all emails it receives to my current hotmail address like I can in Outlook? or will I have to check both accounts?

Maybe. Hotmail does allow some people to automatically forward incoming email to another address. (It doesn't work for all, and we've not been able to determine why.) More here: How do I automatically forward my Windows Live Hotmail mail?
- Leo
07-Apr-2009

SadPerson
September 11, 2009 3:19 PM

Unfortunately, I just figure out that I misspelled the word Sapphire -*-
So that's the problem Idk how to change it
and i think it's no way to do it so...
T_T
Sad

Hibajib
December 11, 2009 4:34 PM

It was the worst blog ever. It didn't give me any answers. I asked HOW to change my hotmail name. Not HOW to change my address and if I can or can't. So for your next blog I would suggest putting different questions into different blogs like having one blog called 'Can you change you hotmail address' and another one saying 'How to change your hotmail name'. I say this because I had to read through a lot of things that didn't apply to me to get the answer I wanted. Also I have to say I hated that little window that came up that said 'Get you weekly newsletter'. You should have a link if anyone wants to get it, not put something in their face while they are reading. On emore thing, I will tell all of my friends not to use this website as well as I won't. I hope you take this advice Leo A. Notenboom.

Noemi
January 5, 2010 12:45 AM

I created an email address with hotmail a long time ago, but don't remember is there any chance that I can recover it or not, even though I remember the alternate email address that's linked to it?

Abednego
April 20, 2010 12:32 AM

my adress ends by .co.za yet that is invalid

mike d'ambrosio
August 7, 2010 9:45 AM

hi, tried lots of times to retrieve messages from my-mail account but password won't let me in and it won't let me reset my password . signed up another account but how can i retieve e-mails ffrom old account

vicky brown
September 28, 2010 3:05 AM

i havent been on my pc for ages msn and facebook wont accept my details i dont know what to do


kurye istanbul
October 15, 2010 5:40 PM

It didn't give me any answers. I asked HOW to change my hotmail name. Not HOW to change my address and if I can or can't. So for your next blog I would suggest putting different questions into different blogs like having one blog called 'Can you change you hotmail address' and another one saying 'How to change your hotmail name'. I say this because I had to read through a lot of things that didn't apply to me to get the answer I wanted. Also I have to say I hated that little window that came up that said 'Get you weekly newsletter'. You should have a link if anyone wants to get it, not put something in their face while they are reading. On emore thing, I will tell all of my friends not to use this website as well as I won't. I hope you take this advice Leo A. Notenboom

The majority of people asking to change their Hotmail name are asking to change the email address. How to change the display name is already covered in another article: How do I change my "From" user name in MSN Hotmail?
Leo
16-Oct-2010

KINGNEBS
October 28, 2010 6:51 AM

i followed all the instructions to change my email address and hit submit and all was well. Then when i came back to send an email my old email address came up. Can you advise me what has gone wrong? many thanks sir!

So you've created a new account with the new email address, right? That's the only way to change the *address* is with a completely new account. If you get the old email address simply logout, and then login using the *new* email address and password you created.
Leo
28-Oct-2010

momy
November 11, 2010 1:18 PM

I just logged into my hotmail account and it asked me" If for password recovery I used 214-923-****, yes or no?" what does this mean? I dont know whose # this is!

Sounds like your account may have been hacked, or a hack attempted. Please read this article which discusses your recovery options for the various ways that Hotmail accounts can be lost or compromised: What are my Lost Hotmail Account and Password Recovery Options?
Leo
10-Nov-2010

M.NAEEM QURESHI
January 12, 2011 3:37 PM

Dear Sir,
with due respect it is stated that some one hacked my e.mail address and unnecessary mail coming in my sending box and my in box how i can stop that. pls help me in this matter. i shall be very thankful to you for this regard.
yours sincerely,
m.naeem qureshi

This article discusses recovery options for the various ways that Hotmail accounts can be lost or compromised: What are my Lost Hotmail Account and Password Recovery Options?
Leo
13-Jan-2011

patricia fitzgerale is no need for
October 14, 2011 3:34 AM

I want my email hotmail acct. unblocked. Realize that I HAVE BLOCKED MANY EMails, THE ONLY EMAIL i wish to recevie will be from bulen

This article discusses recovery options for the various ways that Hotmail accounts can be lost or compromised: What are my Lost Hotmail Account and Password Recovery Options?

Leo
14-Oct-2011
liv parkin
November 6, 2011 4:52 AM

Dear Sir,
For a long time I have wanted to change my email address on Hotmail, as I was 13 when I set it up and now that I have matured I realise that its silly. But I understand that you cannot change your email address without setting up a completely different account, however I found something on the settings that says I can change my preferred email address. Brilliant! But it won't let me change it. Is there a way that I can get around that and change it?
Many thanks :)

Marguerite MacPhee
June 20, 2012 1:48 PM

I would like to get rid of my old hotmail e-mail - but I want to export my contacts to my new e-mail address

Connie
June 20, 2012 2:27 PM

@Marguerite
This article will help you with that.
How do I transfer Hotmail contacts to another account?

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