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How do I change my MSN HotMail Secret Question?

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This is another question I get often about HotMail. All I can figure is that HotMail's own documentation on your Secret Question must be lacking somehow.

Whatever the case, let me walk you through it:

First, you must be able to log in. If you cannot login to HotMail, you cannot change your secret question. Period. See the links to related articles for some help if you cannot login.

Once you've logged in to MSN HotMail, in the upper right hand corner is a link labeled Options:

Click that.

On the resulting page, you'll find a link labeled Secret Question:

Clicking that will take you to the "Change your question and secret answer" page:

You'll need to enter your password, select one of the secret questions that HotMail provides, and enter your secret answer, and press continue. That's all there is to it:

IMPORTANT: do not forget your secret question and answer. If you do forget it, AND you forget your password, you may loose your account, and all email and contacts within it.

Related:

More articles about: EMail
More articles about: MSN Hotmail

Article Useful? Link to it from your own website; just copy/paste this HTML:

Article 8906 | Posted July 21, 2005

Recent Comments

i know how to change secret question but how can i make my own secret question i know a fw mates that have set their own secret questions other than the ones in the drop down list?

Posted by: bob at April 1, 2007 01:20 PM

I have recently come across a hotmail user who personalized their secret question eg: instead of my grandads middle name etc they had Something like dont even try it! how do i do this.

** would really appreciate it

Posted by: shuain at April 3, 2007 11:07 AM

you have really saved me from hackers thnx vry mucho

Posted by: Tarim Atalqeh at April 29, 2007 10:29 AM

hey hey, i went to log in the other day and it was all fine and great however i tried to log in the next hour or so and my password was changed and so was my secret question so i dont know the answer to anything of them is there a way i could access my account again without me making a new one!
PLEASE HELP !!

ahh

Posted by: ash at May 17, 2007 01:04 AM

hi leo,
i was looking how i could change my secret question and was using the same details that u were putting but it's not opening i am putting secret question and it's nor opening even the whole page like my profile password the secret question and language please help me.thanks a lot.

Posted by: sandra F at July 3, 2007 04:56 AM

Hi! I know how to change my secret question. But like other people I saw asked the same questions here, what I would really like to know is how can I set up my own question instead having to pick one up from hotmail“s list? Can you please show me how?
Thank you so much

Posted by: Paulo Teixeira at July 11, 2007 11:13 PM

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I think I've answered that a few times here: I know of no way to create your
own question for MSN Hotmail. You must use one of the questions provided.

Leo


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iD8DBQFGltqKCMEe9B/8oqERArKfAKCHVjDceqBsq0KKU+cgDAfNn1WxYACfYBss
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Posted by: Leo A. Notenboom at July 12, 2007 06:51 PM

hi leo i want to ask you how i change my secret answer?, and i didnot find it in window hotmail live the secret question so what is ur advise ? and plz help me quickly

Posted by: rayan nivin student at November 13, 2007 06:39 AM

My comments is with hotmail.
Last week I decided to change my password on my hotmail change my password, I did that.. it won't accept my new password...saying it was medium... so I figure since it rejected my new password, I relogon to my old password.. I do that.. to my dismay I can't logon..it's been 6 days... msn.support.com finally directed me to a site...to reset my new password...
I do that... then it asked me to Retype my new password... I do that.. I press continue..
The response I'm getting New password and Secret answer is not simliar... now I'm back to square one...I can't logon to my hotmail so I'm using my yahoo for now.. I'm hoping to get this resolved... I never had so much problem with hotmail...if I known it would cause me from getting into my hotmail I would never had attempted to change my hotmail..

Posted by: christine sanspariel at January 15, 2008 06:34 PM

my email accont for hotmail is problematic. I as changing account setting and changed my DOB and now need parental consent...how can i get back in my account w/out a credit card number?

Posted by: samantha sabatino at February 25, 2008 11:26 PM

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