Helping people with computers... one answer at a time.
This is another question I get often about HotMail. All I can figure is that HotMail's own documentation on your Secret Question must be lacking somehow.
Whatever the case, let me walk you through it:
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First, you must be able to log in. If you cannot login to HotMail, you cannot change your secret question. Period. See the links to related articles for some help if you cannot login.
Once you've logged in to MSN HotMail, in the upper right hand corner is a link labeled Options:
Click that.
On the resulting page, you'll find a link labeled Secret Question:
Clicking that will take you to the "Change your question and secret answer" page:
You'll need to enter your password, select one of the secret questions that HotMail provides, and enter your secret answer, and press continue. That's all there is to it:
IMPORTANT: do not forget your secret question and answer. If you do forget it, AND you forget your password, you may loose your account, and all email and contacts within it.
Article C2389 - July 21, 2005 « »
Leo A. Notenboom has been playing with computers since he
was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed.
After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers
to common computer and technical questions. More about Leo.
February 4, 2010 8:19 AM
how can i change my secret question? i know the password but i has been closed so what can i do??
March 12, 2010 2:05 PM
My friend has another secret question, and that is; What do you fill the box with?
I don't know how to INVENT my secret answer, like he did. Can youshow me how?
July 23, 2010 5:11 AM
i forget my msn password an secret question
September 30, 2010 4:20 AM
how can i change my security question??????
March 3, 2012 1:24 AM
i have forget my yahoo password and secrete question how can i again forgot my yahoo id please help me