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Changing your MSN Messenger password isn't all that obvious. Short step-by-step instructions to change your MSN Messenger and Hotmail password.

How do I change my MSN Messenger or Hotmail password?

Messenger and Hotmail use the .NET Passport service for authentication, so this means you'll need to change your password there. Rather than trying to remember the steps or the pages to go to, I do this:

  • Fire up MSN Messenger

  • File, Sign Out, if signed in

  • File, Sign In... (not the entry that may already have your account name listed).

  • At the bottom of the resulting dialog box, click on Help

  • And on the resulting web page, click on Change My Password.

You'll then be prompted to log in to .NET Passport (using your old password) and then given the opportunity to change your password.

Remember that this applies to all services which use .NET Passport to login in, including Hotmail, MSN Messenger and more.

Article C2138 - July 24, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

July 29, 2004 12:30 PM

jow do i changer my msn serect Question

July 29, 2004 12:37 PM

To the best of my knowledge, you can't.

August 2, 2004 10:17 AM

There should be a help *link*, not a button, near the bottom of the dialog box.

August 2, 2004 3:48 PM

One: NEVER EVER post your password in a public forum. Anyone can read these posts, and anyone could steal your account, either before or after the change. I've ****'d your passwords in your post.

Two: I can't change your password. This is something only you can do, using the instructions outlined in this article. If you're having problems, then post specific symptoms and we may be able to help.

But NEVER EVER post your password.


August 24, 2004 9:02 PM

I had to re-load everything on my computer cuz it crashed I want to use my same accnt which is but i cant remember my password please HELP!!!


August 24, 2004 9:31 PM

If you go through the help link on the .NET login page, select "why can't I sign in", there's a "reset your password" link.

September 1, 2004 3:08 PM

to change you password of hotmail and msn
go to your
hotmail and in the up left corner you see optie
there you can change you'r pass.

September 2, 2004 5:26 AM

Someone has hacked my msn password how can i get it back ? plz. help

September 2, 2004 5:27 AM

Someone has hacked my msn password how can i get it back , i have also forgotten my secret answer? plz. help

September 2, 2004 7:41 PM

Yasir: this article may help some:

September 2, 2004 7:50 PM

Yasir: normally that requires signing up for a new account with a new name.

September 7, 2004 11:23 AM

hi just wondering how do u download msn messenger 4 free can you give me a website coz i wanna talk 2 my friends

September 7, 2004 7:41 PM

gaz: download MSN messenger here:

September 26, 2004 5:54 PM

Everyone Please:
1) if you want to change your password, read the article at the top of the page.
2) I cannot change your password for you.
3) To change your email or IM account *name*, open up a new account.


October 3, 2004 6:16 PM

some one hacked my account and changed my password and my secret password how do i change it now??? :s

October 7, 2004 1:31 PM

I'm closing comments on this article. Most of the comments have simply been requests for me to change your password (which I cannot do), or questions that, ultimately, are answered by the article itself.

Comments on this entry are closed.

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