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How do I change my Windows Live Hotmail password?

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Summary: With the most recent updates to Windows Live Hotmail, the steps to changing your Hotmail password have changed as well. We'll walk through it.

I cannot get into the account summary page or options of my Windows Live Hotmail account. I needed to change my password.

This is something that's also changed recently with Windows Live Hotmail updates. As I've said before, if you use Windows Live Hotmail, you should expect change. Sometimes small change, sometimes dramatic change, but change nonetheless.

Let's walk through how to change your password in the current design.

After you login to Windows Live Hotmail, click on the Options menu:

Windows Live Hotmail Options menu

On the resulting drop down menu, click on More options:

Windows Live Hotmail More Options menu

On the resulting "Hotmail Options" page, underneath "Manage Your Account", click on the View and edit personal information link:

Windows Live Hotmail Manage Your Account

For security, Windows Live will likely now ask you for your password again. Once you've entered it, you should end up on an account information page, that includes "Password Reset Information":

Windows Live Account Information

Click on the Change button and you'll be taken through the steps to change your password.

Note that this changes your password for your Windows Live account, and will affect all services on which you use that account. We got here through Hotmail, but if you use this account for Windows Live (MSN) Messenger, Windows Live Spaces or any of the other Windows Live (formerly MSN branded) services, this password change will apply to all.

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Article C3582 - December 4, 2008

Recent Comments
8 Comments

Can i create a email addres via a mobile an also change my password?

Posted by: Lokenouth at December 8, 2008 10:48 PM

perhaps more important-how delete address?

Posted by: charles fitzgerald at December 11, 2008 9:12 AM

You have the dumbest program ever. All I want to do is change my password. With your step by step method I get nowhere.I hve been here for a half an hour going over and over your step by step method again and again. Itells meto go step by step but it doesn´t work when I am told to click on options nothing happens and when I am told to click on change again nothing happens. I´lm told that when I clilck on change I will be asked to log in again but that page doesn´t apppear.

Posted by: Cam Martindale at December 12, 2008 12:10 PM

I can not get my password on msn changed, it just says loading and never give me the option to change nything. Can you please help?

Posted by: Charmaine at December 22, 2008 10:41 PM

Same.. i wanted to change password but its like stuck. it never loads. Whats wrong ? Need to change password imminent. feel compromised!

Posted by: Bandito at January 7, 2009 9:40 AM

This step by step really was helpful i change my hotmail password in five minute. Thank You


Posted by: linda at June 26, 2009 1:34 PM

thank you soo much this was so helpful, with your step-by-step method i managed to change my password in 5 minutes :)

Posted by: kylah at August 27, 2009 9:26 AM

I need to have my Windows Live e-mail password back as I recently changed it and I can't remeber it. When I go through the Windows Live help it indicates me to follow some steps to reset my password by indicating the account details (name, location, secret question) but as soon as I try to do that I can't get those options. Please help me!

Thanks...

Posted by: Carlos at October 1, 2009 4:46 AM

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