Helping people with computers... one answer at a time.
It's easy to close a Windows Live account, including Hotmail. I'll show you the steps, but then ask: why bother closing the account?
I need to close my Hotmail account. I'm getting too much spam and besides, I think it's been hacked. I just want to close it and stop it from bothering anyone anymore. How do I do that?
I'd actually suggest that you reconsider closing your account.
If your account has been hacked, it's quite possible that the hacker will just access it and stop the closure anyway.
And even if not and people are getting spam from your account, it's not likely that closing it will help at all.
That being said, if you still want to close it, I'll walk you through the steps; it's not really that hard.
I do have to let you know that you must be able to login to your account. If you cannot, see "Next Steps", below, for more options.
Once you do login, click the Options link:
Click the More Options item:
On the resulting page, click View and edit your personal information:
Near the bottom of the resulting page, you'll find the link that you were looking for:
NOTE: This is a link to close your Windows Live account. That means if you use this account for any other Windows Live services, such as Windows Live Messenger, that will also be closed.
Your Windows Live Hotmail is really just one feature of your entire Windows Live account. As far as I know, there's no way to cancel just the Hotmail portion without cancelling the entire account.
And I'll reiterate what I've said both above and elsewhere: why bother closing it at all? Just stop logging into it. Don't look at it, don't read it, don't send from it, and it's just as good as being closed. Closing the account doesn't do much more than that.
Not only that, but if you do close the account, then after some period of time, your email address will become available. Someday, someone may be able to create a new account with the email address that used to be yours.
(This is an update to an article originally published January 21, 2009.)
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