Summary: Being a free service, Hotmail's customer serice isn't as extensive, or as immediate, as that of a full featured mail or ISP service you might pay for.
How do I contact Hotmail Customer Service?
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Being a free service, Hotmail's customer serice isn't as extensive, or as immediate, as that of a full featured mail or ISP service you might pay for. But it is there; buried a little, but it's there.
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To contact Hotmail Customer Service:
- Log in to Hotmail - ideally with the account you have a question on, but any account will do.
- Click on Help, in the upper right corner of the Hotmail page.
- Click on View other Help suggestions or contact us near the bottom of the left hand side of the resulting page.
- Select Other - Contact MSN Hotmail in the Category drop-down list.
- Fill out the contact form.
I don't know how quickly Hotmail Support responds to messages posted there, but it's the only way in I've found so far.
As far as I can tell they do not have a customer service phone number or any kind of rapid response for their free services.
Good luck!
Related:
I've lost my Hotmail password, can you help get it back? If you have lost your Hotmail password, it's impossible for me to get it back for you. However, there are measures you can take to avoid this situation.
Are free email services worth it? Free email services and accounts are convenient and ubiquitous. But free email services aren't the right place to keep your important information.
Why can't I access Hotmail? It's apparently common to have trouble accessing Hotmail. Unfortunately there is no clear reason why or even a clear direction to take.
How do I resolve my Hotmail email problems? There are a number of methods to try to resolve Hotmail email problems.
Article C2179 - September 3, 2004
Hello,,
Some one has changed my Hotmail password for my main email account of pirateship6@hotmail.com, and I do not remember my secret question to change it back.
How do I get my account back??????? This account is extremely important, and I can’t afford to lose it.
Please help. Any support would be great!
Thank you.
Sincerely, Paul M.
Posted by: Paul at April 14, 2005 2:32 PMYou want this article: http://ask-leo.com/ive_lost_my_hotmail_password_can_you_help_get_it_back.html
Posted by: Leo at April 14, 2005 2:33 PMhey
Posted by: Henry Bos at April 16, 2005 12:11 PMi need your help
my other email henry_bos1989@hotmail.com is hacked :( can you plz help me get my email back i really need it plz plz plz
contact viscera_ut2k4@hotmail.com to talk with me ok?
i need you
You want this article: http://ask-leo.com/ive_lost_my_hotmail_password_can_you_help_get_it_back.html
Posted by: Leo at April 16, 2005 12:13 PMI'm closing comments on this article. A) For free Hotmail accounts, there essentially is no customer service, and B) I've compiled many of the popular ideas to try to resolve various Hotmail issues is this article:
http://ask-leo.com/how_do_i_resolve_my_hotmail_email_problems.html
Posted by: Leo at April 18, 2005 9:51 PM