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When you get a new machine, taking a full system image backup as soon as you can is a convenient way to reinstall should you ever need to.

I have a new machine, but I wasn't able to get true installation media, only recovery disks. I've heard you say that instead, I should make a backup image of my new machine as soon as I possibly can, so that I always have that to fall back on if I need to start over.

Great. But, how do I do that?

Funny that you should ask; I just got a new machine myself.

I did, however, get the reinstallation media with it for $10 extra. That's a price I'd gladly pay. Thank you, Dell!

But I'll pretend that I didn't and take the very steps that I've suggested that you take when you get your new machine.

I'll show you what I did, step by step.

Out Of The Box

I am starting at the very beginning: from the moment I took the machine out of the box.

Unfortunately, that means that I did a few things that I can't easily show you.

  • I turned off the wireless network. I want these initial steps to happen while offline, both for security reasons and to prevent any automatic updating from happening until after I take the initial system image.

  • I completed Windows setup. When a machine comes with Windows pre-installed, the first time that you turn it on completes the customization portion of the Windows setup. I chose a machine name, my login name and password, the keyboard layout and the like. And I accepted the EULA, of course.

  • I installed SnagIt, the tool that I use to capture screenshots. Normally, you wouldn't need to do this, but in my case, it's what makes what follows possible.

  • I installed Acronis True Image Home 2011 as the backup software that I would use to take the image.

Initial Desktop of my new Dell E6410 laptop

That's the original desktop as the machine was delivered. You can see Windows Explorer open on the external drive that I'd attached so that I could both copy SnagIt and my backup program to the machine. That drive is also where I would place the initial backup.

Creating The Backup Image

By default, when you run Acronis True Image Home 2011 (which I'll just refer to as Acronis from here), it presents a default splash screen with shortcuts to two of its featured options:

Acronis True Image Home 2011

Unfortunately, when I hear of problems with Acronis, it's not uncommon that they're related to these features. My theory is that they make some assumptions to make things easier, but that can lead to some confusion.

For something as important as backups, I prefer to make my own assumptions. That's why I recommend unchecking "Show at startup" and clicking on Go to main screen.

Acronis True Image Home 2011 main screen

Acronis looks in common places for pre-existing backups and in this case, you can see that it's found a couple: one that I made for a friend (obscured for privacy) and another "initial backup" that I made of another machine months ago.

Those are there, of course, to restore from, but that's not what we're here to do.

Instead, click on Disk and partition backup at the top left.

Acronis True Image Home 2011 configure backup

There are several items to note on this screen:

  • I want to back up the entire hard drive. That means backing up three partitions: the "Unnamed" partition (I don't really know or care what this is, it was shipped this way, thus I want it backed up), the "RECOVERY" partition (often an alternative to shipping recovery disks, which is fine until the entire hard disk dies), and the "OS" partition, which is the primary hard disk that we see when the machine is running.

  • The destination is configured as a folder on the external hard disk that I have connected to this machine.

  • There's no need to add exclusions, a schedule, or change the backup scheme.

  • I did give the backup a descriptive name, including the name that I'd chosen for the machine, so that I can identify the resulting image more easily if I ever need it.

Click on Back up now to begin the process.

Acronis True Image Home 2011 backup in progress

Acronis then returns to the main screen, but the list of backups at the bottom has been updated to include the backup that we've just started and indicate its progress.

Acronis True Image Home 2011 backup complete

That's it. You now have an image backup of your machine.

Acronis True Image Home 2011 image file

In my case, the resulting file, which was a little over eight and a half gigabytes, represents exactly what was on the hard disk of my new machine when it arrived - plus SnagIt and Acronis. If I ever need to start over, this backup image can be used to restore the machine to this initial state without having to reinstall everything by hand.

Article C4755 - March 2, 2011

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
24 Comments

Maybe I'm just jinxed but I have NEVER had any success with disk imaging. I first tried it with Acronis 5 and a Gateway. Result: Bad image, no restoration. A couple of years later, I tested Acronis 6 on a Dell. Result: Bad image, no restoration.

Very recently, It was time to re-format my PC...things had slowed down, BSOD, etc, and I nice fresh system install was just what the doctor ordered. But first, I figured, "What the Heck? Might as well give imaging another try." So this time I tried free version of Macrium Reflect on my 3 year old Gateway. I tried BEFORE reinstalling my system, thinking I could always salvage a image experiment gone bad with the system recovery partition if need be. Result: Bad image verification and no restoration.

Near as I can tell from the user forums Macrium (and Clonezilla and Acronis), bad images can be the result of either RAM or motherboard faults.

So I tested the RAM modules separately (one at a time and in different slots) using the MEM86 test. No errors. I confess, I have no idea how to test for a faulty motherboard. Anyone?

So now the Vista system has been reinstalled, 20 hours worth of windows updates have been made and I'm considering trying Macrium or Clonezilla again just to see if a clean system install can be imaged more successfully than an old tired one.

I'd like to benefit from disk imaging/cloning...but I've NEVER seen it work. Either it fails when creating the image or the image is corrupted and won't restore.

Feedback anyone?

Posted by: Steve R at March 9, 2011 8:24 AM

My experience has been that if an image doesn't work it's because of a hard drive problem. If there are flaws on the drive, the image won't work right. I managed to rescue my image by running and rerunning chkdsk until I was able to get a clean image. Then I was able to reinstall the image on a new drive with no problems. I used Paragon Pro Free 2010.

Posted by: Lester at March 9, 2011 6:06 PM

Steve R - I’ve used Macrium Reflect for the past four or five years, and have successfully re-imaged numerous machines - including two from 'bare metal'. Installed blank hard drives, and loaded an image taken a day or so before. I think I've had one failure, which succeeded on the second attempt. I use Macrium to backup both computers at home, and only very occasionally do I get a corrupt image. I make a point of testing at the conclusion of a backup. The other really handy thing about Macrium Reflect is that you can mount the image as a drive, and retrieve individual files and folders. In short, I can't recommend Macrium Reflect enough. You can purchase the fully licensed version, allowing you to make incremental backups, or just go with the free version.

Posted by: Duane Ferguson at March 11, 2011 12:12 AM

Hmmm. Refering to True Image as "Acronis" is like refering to "Windows" as "Microsoft" or a "Corvette" as "Chevrolet". Where is the "logic"?

Posted by: Carlos R Coquet at March 17, 2011 5:04 PM

I just have a question Leo, I have encountered software like Daemon Tools Light, Magic Iso, and Power Iso. which I believe does imaging also. Could this be use to image the entire Hard Disk?

Thank you.

Yes, but a) ISOs are not compressed, and b) I don't believe those tools will image a system drive while it's in use.
Leo
19-Mar-2011

Posted by: Joe Karlo D. Seva at March 19, 2011 3:41 AM
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