Helping people with computers... one answer at a time.

How can I delete Microsoft Passport, because every time I sign in to check my e-mail it asks me for my passport and it is very annoying.

Well, I can tell you how to delete it, but you don't really want to. Passport is how Hotmail identifies you. It may be annoying, but it's required if you want to read your email.

"In effect your Passport is your Hotmail account."

Passport is Microsoft's user identification system. It was originally planned as a single-login that could be used by all sorts of web sites - login once, and you'd have access to all of the websites that use Passport. Unfortunately today it's mostly only Microsoft sites that use it. As a result Passport is how you login to Hotmail, MSN Instant Messenger, MSN's web site and other MSN sites.

So without a Passport account, you have no way to login to your Hotmail. In effect your Passport is your Hotmail account.

It is a little confusing, and perhaps that's one reason why Passport never really took off.

The bottom line is that I don't think you really want to delete your passport, because if you did, you'd be deleting your ability to login to your Hotmail or MSN Messenger account.

If you really, truly want to delete your passport, well, those are the the same instructions as deleting your Hotmail account - because that's what you'll be doing.

However, if I can infer from your frustration, perhaps you're really experiencing one of the many problems that people are having logging in to Hotmail - it may look like Passport, but that's the way you login to Hotmail. This previous article, How do I resolve my MSN Hotmail sign in problems? is probably what you really want. There are, sadly, a lot of things that can affect whether or not you can log in to Hotmail. That article includes a fairly lengthy list of things to check and things to try.

Article C2483 - December 9, 2005

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
26 Comments

I had windows messenger on my ex-boyfriends computer and it automatically logs onto it when his computer starts. I am no longer talking to him, and his girlfriend has been going into my account and messing around with things. What would be te best way of sorting this out without having to delete my hotmail account (contacting them is not an option).

Posted by: Alana at August 19, 2007 4:47 PM

When I sign in to Windows Live to check my e-mail in Hotmail, all is good. BUT, when I sign out I get this msg. that cannot sign out of passport, WHY? And how do I sign out of Passport? If passport IS Hotmail, and I sign out of Hotmail, why do I have to sign out AGAIN from passport? And HOW DO I SIGN OUT?

Posted by: sheri at September 10, 2008 12:29 PM

I have the same proplem as posted by sheri at September 10,2008 Ihave tried everthing to get out of this annoying incident.

Posted by: anne niblock at February 9, 2009 8:23 PM

I can't log out of passport, and anyone can enter in hotmail in this computer.

Posted by: danielle Lacher at July 28, 2009 2:25 PM

i want to change my password.

how ???????

Posted by: VIC SAPIER at March 8, 2010 7:47 AM
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