Helping people with computers... one answer at a time.

I run a Cyber Cafe and my customers log into their MSN/Yahoo Messenger account - sometimes they check in the "save username and password" or other variations of "remember me". I need to disable that feature - how?

One the most common classes of questions I get has to do with people who've lost access to their own accounts because someone else changed their password. Setting "remember me" on a public computer is a quick way to set yourself up for having your password changed and your account stolen.

I laud your efforts to help prevent this.

Sadly, the news isn't all that good.

I could find no official way in either MSN Instant Messenger, or Yahoo Instant Messenger to disable this feature. One would think that with the rampant problems it can cause, there would be a documented way for people in exactly your position to so.

"I could find no official way ... to disable this feature. "

However, I didn't stop there.

Unfortunately, I could not come up with a way to coerce MSN Instant Messenger into disabling the feature. Similarly, with Yahoo Instant Messenger, I thought I had a line on a registry setting that could be tweaked, or perhaps permissions on a registry setting could be altered to prevent it from being changed, but alas ... my experiments failed.

I'm hopeful that perhaps a reader will report back with a hack I've missed, or perhaps even an officially supported mechanism that I overlooked.

But for now, you'll have to rely on your clients to "do the right thing" ... which I know you can't really count on.

Article C2501 - December 24, 2005 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
16 Comments
hj.saini
March 21, 2008 2:58 AM

how did i clear my email address on window massanger.

Jennifer
January 20, 2009 12:10 PM

how do enable messenger to start automatically when logging in?

L J BIASOTTO
September 26, 2009 4:00 PM

YOUR FIX FOR KEEPING MSN BROWSER FROM OPENING DOES NOT WORK

mwizerwa
February 18, 2010 12:20 AM

Please change this easy way of entering people's
accounts. Iam finding my emails read and deleted
Please help end this remember me on this computer
business

Brian
March 31, 2010 5:47 PM

Select "delete browsing history on exit" under internet options. This way the not only is the history cleared, the computer will not "remember" the last person logged on regardless of whether or not the "remember me" box was selected. It works. I have my computer set up this way.