Helping people with computers... one answer at a time.
A missing driver for a camera can very often be found on the website of the company that manufactured the product.
I somehow seem to have lost the driver for my camera. When I connect the camera to the PC, there's no further window that should normally pop up. I get a yellow triangle in the device manager and the icon suggesting troubleshooting. When I try to do the same, I'm told the driver is missing. Can you help?
In this excerpt from Answercast #89, I look first at the most obvious place to find a missing driver: the manufacturer's website.
Well, yeah. The very first thing I would do is... find the driver.
Where do you find the driver? Go to the manufacturer's site.
In your case I believe you mentioned it's a Canon camera (elsewhere). So, I would go to the Canon website; go to their support site and locate the drivers for your specific camera model that will install on your specific version of Windows.
This is very common advice - and the reason I pull this question out is because so many people fail to think of this step.
If you have a piece of hardware (like a camera, or a video camera, or a scanner, or a printer, or a who knows what) that you're connecting to your computer - and the computer complains about the driver being out of date (or not available, or whatnot) then step number one is to go to the web site of that hardware manufacturer and see if they can provide you with the driver you need.
Nine times out of ten, they absolutely can. Nine times out of ten you can download that driver from their web site. You can install it on your machine, reconnect your camera and everything just works.
So that's my advice. Go to the manufacturer's web site and see if they have exactly what you need. I'll bet they do.
(Transcript lightly edited for readability.)
Next from Answercast 89- Why do my quick launch shortcuts sometimes stop working?
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