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Outlook 2010 delivers messages for multiple email accounts into multiple inboxes by default. I'll show you how to set the delivery folder yourself.
Outlook 2010 seems to set up a separate inbox for each email account. I have five accounts! That's five different inboxes that I have to keep looking in. It wasn't that way in previous versions. How do I get it back?
If you're using IMAP as your email access protocol, I believe that separate folders are required. However, if this worked for you in previous versions, then you're probably using POP3.
I'm not really sure why, but Outlook 2010 seems to now default to setting up a new inbox for each account you have. Heck, if I read things right, it might even default to setting up a new .pst file for each account.
We should be able to tell Outlook 2010 where to go ... er, I mean, where your email should go.
It's becoming more and more common for people to have multiple email accounts. This is particularly true in business, which has always been Outlook's primary target.
In the past, Outlook, like most email programs, would simply deliver all email into a single inbox regardless of which email account received it. If you wanted something different, say different folders for each account, your only option was to use "rules". Rules are instructions that tell Outlook to do something specific with a received message if it meets a particular criteria. For example, a rule might indicate that if a message is received on this account, move it to that folder automatically.
Outlook 2010 seems to have thrown this model upside down, automatically configuring each account to deliver into its own inbox.
While you can use rules again to send all messages into a single folder as they arrive, there's actually a simpler way.
In Outlook, click the File tab:
If it's not already selected, click the Info tab; then click Account Settings:
In the resulting drop-down list, click on any email account that you wish to modify.
This will bring up the Account Settings dialog box:
Click the E-mail tab, if it's not already selected.
This dialog will include a list of your configured email accounts. You can see that I have only one here.
Click on an email account with a delivery location that you want to change and then click the Change Folder button near the bottom of the dialog.
The Delivery Location dialog will allow you to choose which folder you want email to be delivered in for this account. That folder can be in any currently open .pst file. As you can see, you can also create a new folder or a new .pst file as well.
Click on the single folder where you want all of your email to be delivered; then click OK.
Now, repeat this process for each email account by simply clicking on the account and then the Change Folder button.
When you're all done, click on Close.
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