Helping people with computers... one answer at a time. is apparently spyware that's very difficult to get rid of.

I found a good overview of my-search along with some of its variants, and removal instructions here on this page at

Article C1968 - May 31, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

July 26, 2004 7:10 AM

how do I get rid of my search.

July 26, 2004 8:20 AM

Did you read the information at the link referenced in the article?

November 1, 2004 2:43 PM

I am having a problem removing the bar that pops up on my computer. In the properties it says this-

I looked in the add/remove programs for anything that relates to this and cannot find it. I did find it in the search i did of my computer and it came up in a notepad. I deleted that, but the bar still pops up. Can you help?


November 11, 2004 4:10 PM just install that and run it , and it should work hunny :)

November 18, 2004 4:15 AM

thanks hannah - your a star...

February 25, 2005 6:12 PM

thanks hannah you saved me hours of annoyance, thank goodness it is gone now

mary scheuneman
March 16, 2005 3:01 PM

I can not download the file .Security warning comes up. Can you send it to me in a zip file, or how can i get around security

Clarke Bird
March 29, 2005 10:39 AM

I also get a security message that I cannot access Is it possible for you to send me a Zip file containing the removal?

Clarke Bird
San Antonio, TX

April 2, 2005 9:33 PM

I cant download the *.exe file to uninstall Can you please email me the zip file.

April 12, 2005 1:18 AM

I had that same problem, but if you copy this url and paste it into a download manager "add url" section i.e downloader accelerator plus. Then click on the program when it comes down and it will give u a little warning (how cocky can ya get?) click ok..fill out the code number and click on the prompts..wala..happy days it goes.

May 29, 2005 5:20 AM

I guess you all checked the file with a virus checker and found the trojan horsin the new_uninstall.exe file then??? whats that I hear you say? no? oh dear go back people and check again and stop trusting these people to actually really help you get rid of their own spyware.

Tony Collings
June 3, 2005 4:16 AM

No worries dudes, I have a copy of their un-installer before they decided to infect it with a trojan.

This file is virus free, and un-installs their f****** annoying roduct !!!

July 14, 2005 11:04 PM

I tryed the uninstaller and worked the first time back came back and back again every time I open my explore please help me!

July 17, 2005 2:15 PM

Many many thanks to Tony Collings.

May a plague of locusts descend on owners, employees and advertisers associated with

July 18, 2005 7:35 AM

i tried using the uninstaller. it worked once. after that when lop appeared again in the blue toolbar which i cant get rid off, i ran the uninstaller again.this time, to no avail. HELP!

July 20, 2005 8:17 PM

>>No worries dudes, I have a copy of their un-installer before they decided to infect it with a trojan.

This file is virus free, and un-installs their f****** annoying roduct !!!

My antivirus program detects it as having traces of troojan. and although the uninstaller has been saved, when I run it I get a popup telling that the file is not a valid win32 application

August 9, 2005 4:54 AM

I have tried everything to get rid of this. I have the search bar at the bottom, the search bar at the top and the icons on my desktop. No matter how hard i try to delete them it wont work. For all the people with the security warning, delete lop from your restricted sites and it should work. Are there any new uninstallers availible yet?

August 16, 2005 11:08 AM

Hey Thank You so much!!!!! the uninstaller got rid of the search bar and icons and now my internet is much faster! thank you!

Linda Heath
September 6, 2005 2:04 PM

Thank you SO much.
I've just got rid of Lop with the link that Tony Collings posted. He is a true gentleman.

September 16, 2005 10:31 AM

Your an absolute Star. Thank you so much I have being trying to get rid of this for months. Any idea how to get rid of win fix which is my other problem?

September 24, 2005 6:57 PM

Thanks so much for letting people know how to get rid of that *&*&%^$* software. I spent hours and hours trying 5 different anti-spy softwares, looking for things on the windows registry and nothing. The only thing that worked was downloading the uninstall software from a link posted here (not the link because that one doesn't work.)
You guys rock!

Linda Heath
October 15, 2005 1:33 PM

I successfully uninstalled this and posted a thank you message, but in the last few weeks, it keeps coming back - every few hours it seems. The uninstall bar gets rid of it and hey presto, there it is again. Does anybody have any idea what I can do? Thanks.

November 2, 2005 2:08 PM

Thankyou soooooooo much!! Finally got rid of those annoying tool bars!!

November 12, 2005 6:50 AM

How do I get rid of the blue tool bar at the bottom on the desktop, I've tryed that link to that software, reged and didnt remove the damn the **** do you get rid of this, i've try spy bot and every thing else, nothing seems to remove it, it only shows up and stays when i press internet Explorer. plz some for god sakes help me.

November 13, 2005 10:57 AM

I would try additonal spyware checkers - Microsoft's Anti-Spyware comes to mind. Not all checkers catch all spyware.

November 23, 2005 10:41 AM

cant get rid of need too find web page that keeps popping up and will not let me remove it in the ADD/REMOVE programe

November 23, 2005 11:35 AM

Sounds like you need a good spyware scan:

November 23, 2005 9:39 PM

How can I erase the tool bar? I tried several ad-remover software but still has problem. I tried to download the software from but still has problem to download it. It is so annoying.

January 23, 2006 6:35 AM

remove anything in the registry under here

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

it worked for me after all the other things failed

including say dont run third party stuff in my internet explorer settings.

almost enough to go for firefox

June 24, 2006 8:03 PM

Help!! When I start my computer, I get a message about the "progra~1/mywebs~/bar/1.bin/F35CRCTR.dll" not available then my System32 window pops up. I went to "config", "startup", and unchecked this. Now everytime I start my computer, both my System32 and Configure window pops up and it tells me that I need check normal startup box. When I do this, it puts a check back in the progra~1/mywebs~/bar/1.bin/F35CRCTR.dll box and starts this mad process all over again. I think this all started because of my Adware Scan deleted it. Can you help me?

Ben Judson
December 13, 2006 5:12 PM

Get Avast Home antivirus scanner and install that program. Then, restart the computer, of course after the antivirus install. After restart from above, get the antivirus updated and then restarted again to set virus definitions update changes for the antivirus program. Also,it will be help the effort by trying to completely uninstall any malicious and unwanted software that is trashware before moving on ahead. After that has been done, then you would do a 'Schedule Boot Time Scan' from the antivirus control panel ( open the menu box from down in the Tsak Notification Area on the bottom toolbar of the desktop. This will check for trojans and what not beffore Windows has a chance to lock any file on the MS/NTFS partitions for use by the OS. Delete as necessary when you see the miscreant file in the scan; it will ask you what action to do, anyhow. Then, after that has been completely finished, go to and download the a squared Personal scanner to back up the checking process even further since it scans EVERYTHING on the root partition. Install and update as necessary before using the program to ensure an up-to-date scanner definition database for the program also. If, after doing these two processes, you have a recurring problem with any specific malware/trashware, start lookin to go into the registry to make changes to repair the problem. In addition you may need to turn off System Restore (in ME/XP ) before all serious, difficult trashware/malware deletions to get completely rid of the menaces. Hope that this info helps. Oh, and by the way, do take GOOD firewalls seriously into consideration for use on your local computers at home to keep them better protected(not using Norton/Symantec...Sygate was great and can be obtained on the internet through eMule network and other P2P networks, still (while it's still out there).

Ben Judson
December 13, 2006 5:21 PM

If you are referring to the same trash as I am thinking you are talking about, see;

January 23, 2007 6:35 PM

i have gone through every step of deleting my history- and it has worked for all places except for one. i have a search engine on the bottom of my page next to the time. any letter or word i put in brings up every single thing my computer has ever gone to. the google toolbar at top is deleted and i cant figure out how to delete the bottom one, yet it says google once i start typing? please help, ive tried everything!!

edward corbett
May 23, 2008 12:50 AM

how do i get rid of the history of some of the sites i have been on before my wife gets back

Tammy Lundy
June 27, 2008 5:24 AM

I'm running on Windows XP and when the computer starts up, I get the message: "checking system file on D: NTFS. I've let the computer finish the chkdsk, but the message still comes up every time I start up.
Thank you so much.

June 27, 2008 10:23 AM

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That's this article:


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October 20, 2008 9:36 AM

How do I know how many browsers I have and how many search engines I have that are hidden?

Herb Foxman
November 15, 2009 7:04 AM

How can i print the above info, i lose it everytime i try to save it. Herb

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