Helping people with computers... one answer at a time.

Programs cause Windows to wait on exit because they have something else to do. A clean shut-down requires that all documents on the computer be properly saved.

When I shut down my Windows XP Pro, SP3 machine - or worse, when my UPS shuts the computer down after a power outage, I sometimes get the message that Windows is closing a program. If it doesn't close the program, the progress bar stops at the end and it waits for me to do something. Now, I may have left the room or the UPS may need to shut down in my absence. How can I get it to shut down, regardless of whether the program successfully closed, without my intervention?

In this excerpt from Answercast #92 I look at the difficulties involved in shutting down Windows if certain programs are opened, and perhaps unsaved, and won't let the shut-down process complete.

Programs cause Windows to wait on exit

Unfortunately, there really isn't a good answer to this. If you're doing it manually, in other words if you are shutting down your computer yourself, then you should take care to shut down the applications that you're running first.

Shut applications first

You shouldn't have to - but it's really, really good practice to shut down each of the individual applications (or the applications that you might find would cause something like this) before you actually shut down your computer.

Most of the time, if there's nothing going on, it will just work when you shut down your computer.

But the scenario that typically crops up is: if you are in a document that is being edited (in other words, if you've got something like Word, or a text edit, or maybe even an email compose window open, and you've got this document that hasn't been saved to disk) the program doesn't know what to do:

  • If it just closes, you'll lose all of your unsaved work.

  • If it just saves, it may overwrite something you didn't intend to overwrite.

  • If it saves to some other file name (that perhaps it makes up) then you may not be able to find what it saves.

So it really does need your intervention in order to shut down properly.

That's why I say the best thing, the safest thing, to do when you're shutting down your machine yourself, is to close those (I'll call them...) "major applications" - the applications that are usually editing documents, or have other issues that might legitimately cause them to have to stop on the way out. Close those down manually, first, and then shut down your computer.

Accidental power-down

As for the UPS scenario, I really don't have a good answer for you.

Not all applications have the ability to respond to this kind of a power-out notification. So Windows really is doing the best that it can.

The only thing that I can... at least, I suppose, give you some hope with - is to know that if programs (like Word, for example) are shut down without having been shut down properly (in other words, if the power's just removed) then they typically will come back recovering what was in progress from their temporary or backup files.

But that's Word; it's not everything you might possibly be using.

So I really don't have a good answer for the UPS scenario. It is one of those things where it is safest not to walk away from your computer when you have documents in an open and editing state - so that this kind of stuff doesn't happen.

Sadly, all of the solutions that I've just given you boil down to: Avoid this problem by not letting it happen in the first place.

(Transcript lightly edited for readability.)

Article C6290 - February 3, 2013 « »

Share this article with your friends:

Share this article on Facebook Tweet this article Email a link to this article
Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

Mack Peters
February 4, 2013 11:36 AM

You can change the power settings to force the operating system to hibernate instead of shutting down. Check the UPS software; or make changes from within Windows power options.

February 5, 2013 8:56 AM

To build on Mack's comments, check the documentation and or software that came with the UPS. It might have the ability to shut down the computer in the event of a power failure.

Robin Clay
February 5, 2013 10:11 AM

Erm... you didn't answer the question !

I have a little "ShutDown" batch file that I use. After doing other things (e.g. back-ups), it finishes with:-

-------[ ShutDown.bat ]--------
REM These commands shut down the computer - depends on version and set-up.
rem C:\WINDOWS\RUNDLL32.EXE user.exe,exitwindows
REM or try:-
rem C:\WINDOWS\rundll32.exe shell32.dll,SHExitWindowsEx 9
REM Or this:-
rem Start Shutdown
REM or this:-

C:\WINDOWS\System32\Shutdown -s -f -t 0
------------[ End ]----------------------

It's the last command that currently works on my Win7 computer.

However, your OP wants this to run when he is not there. I don't know what his system is, but perhaps his UPS calls some shutting down routine, and he could change it for this one ?

Comments on this entry are closed.

If you have a question, start by using the search box up at the top of the page - there's a very good chance that your question has already been answered on Ask Leo!.

If you don't find your answer, head out to to ask your question.