Helping people with computers... one answer at a time.

Some USB devices simply require you simply plug it in to use them, but reviewing documentation that came with the device before you do is important.

I received a USB flash drive and would like to know how to install it. I have windows XP on an HP computer.

I've really come to love USB, USB devices, and USB drives. Why? Well, mostly because they just work. Especially with Windows XP.

Installation instructions usually boil down to: "plug it in".


Let me explain why and what to do if that's not the case.

USB was designed from the beginning to be what's called "hot swappable". That means you can plug in and unplug USB devices without having to turn off your computer. (Sometimes you will need to tell the computer you want to unplug it first, though. More on that ahead.)

Windows XP's "Plug and Play" automatically detects the type of device that's been attached and, if needed, automatically installs the appropriate drivers for it.

You can see where this is headed: Windows "Plug and Play" plays very well with USB. Chances are installing your USB flash drive means simply plugging it in, and letting Windows do the rest. (It may ask you for your Windows installation CD to get drivers.) When done, you should find another drive letter on your machine that is the USB drive.

Now to be clear, you should definitely review any documentation that came with your USB device. While flash drives and other "disk-like" devices tend to just work, manufacturers of other devices often have you install their software on your system before plugging the device in for the first time. So just check the materials that came with your new peripheral.

Important: while USB devices are "hot swappable" and plugging them in or removing them with the power on will not damage the hardware, it is possible, especially for disk drives, to corrupt the data on the drive if you remove it at the wrong time. In the notification in your taskbar you should see an icon that when you hover the mouse over it, is called "safely remove hardware". Click on that, select the device you wish to remove, and Windows will do things like flush the disk buffers and ensure that from the operating system's point of view it's safe to unplug it.

Article C2246 - December 25, 2004 « »

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

February 4, 2005 3:22 PM

So, Leo, I have a 4 port switchview usb KVM switch. The KVM part is standard PS2/HD15. The USB part is connected to my printer (the idea being I should be able to use the printer from whichever system is selected on the KVM. Great idea when it works(and, I have to admit, it usually does!

The first PC on that switch is running XP PRO. Whenever I switch to any of the other PC's, XP PRO on system one starts beeping away. When I switch back to it, it normally (but not always) pops up with a USB error...

Any ideas on that (I've already tried to contact Avocent, standard disappointment there)?

February 9, 2005 5:00 PM

I guess I expected too much, like an answer, mebbe...

February 9, 2005 5:09 PM

Only because I don't have one for you, and with 100's of questions and comments every week, I focus on the ones I can actually help with :-).

In your case it *sounds* like the KVM switch is not handling the disconnected PC correctly, but you already know this. In your shoes, with no support from the manufacturer, I'd return it and try a different brand.

February 21, 2005 10:57 AM

I've bought my son a mp3 player, in the instuctions it says basically plug in the usb connecter and windows will install it all for you, I did this on my home pc a bubble came up saying new hardware found then followed by a hardware update wizard in a box, I followed the instuctions but it says cannot install hardware followed again by the bubble saying it didn't install and might not work properley.
I took the mp3 player to work and plugged it into the usb port and on this pc everything went fine, the bubble came up but no box and I didn't have to touch a thing.
I'm at a loss to why this happens, any ideas would be gratefully received. both os are xp home edition

February 21, 2005 11:00 AM

Are both XP's fully up-to-date with SP2? I'd be really tempted to also visit windows update to make sure everything is latest & greatest.

March 13, 2005 10:42 AM

hi,i have tried to instal my mp3 player which worked until i updated my windows xp with sp2.Now it won't recognize it and it asks for the drivers which i dont have as the mp3 player is supposedly plug and play and the only driver available is for windows 98. if you could help that b great :). thanks

May 19, 2005 5:15 AM

hey leo!
i bought a "misys" MP3 player from my ICT teacher 2 days soon as i got home i was eager to get some songs onto it...but i plugged it in and nothing happened what so ever!!
so me thinking it was the MP3 player that wasnt working i took it back to school and gave it to my teacher and told him it wasnt working so he plugged it into his computer and it worked fine, with the bubble that popped up and all the auto install and he told me to turn it on when i plugged it in...and ive tried it and it still doesnt work! nothing happens! and i go to "my computer" and there's nothing there! pleeeeeease help me!!!

May 19, 2005 5:22 AM

I have a sandisk cruzer USB drive. It use to work fine. One fine day while I was transferring some data into the USB drive, came up an error message, something like all data has been lost. There after the drive is getting detected on any of the OS but drivers are missing windows is not installing the drivers for the device anymore, I have tried the drive on atleast 5 different computers and none of them install the drivers for the device. I did unplug the drive without using "safely remove hardware" in the past, but not that day before it stopped working completely. I wonder is it possible to recover the drivers or if there is someway to install the driver?

May 19, 2005 7:19 PM

Rozy: you didn't say what version of windows you have, or whether it's up to date with WIndows Update. I'd certainly recommend the later. Then, if it still doesn't auto recognize, I'd hit Control Panel, and run the Add New Hardware wizard.

gareth cross
May 20, 2005 3:08 PM

hello there, i would like to ask you for some advice. I recently purchased a new mp3 player and i wanted to install it so i turned it on and then plugged it in to my usb port and then on the screen it said "new hardware found usb device" and then shortly after it said "new hardware found usb mass sotrage device" but then about a minute or so later it came up sayin "there was problem installing your usb device so it may not work properly" and as it says it doesn't work because if i go on my computer and click on removable disk (f:) which is the mp3 player it comes up saying insert disk into (f:). pleas could you help me with this problem. many thanks in advance Gareth Cross :-D

May 29, 2005 12:33 AM

i would like someone to turn the back of the computer around and show me where and what the usb device is getting attatached can use pointers, in fast i am looking forward to that...please help ,,,,,,linda

May 29, 2005 3:22 PM

Not all computers have flash readers. And the USB ports are in different locations depending on what specific computer you have. So without knowing more, it's hard to be more specific.

June 4, 2005 3:49 PM

Hi Leo. Um I have all these USB devices - mp3, flashdrive and headset etc. and they used to work fine on my pc (WinXP) I would plug them in and they's work fine. Now, I plug them in, they'll register (i think) but the drive won't show in MY COMPUTER and the headset won't play sound. I had this problem ages ago, and someone said that it's a problem with newer windows and that I had to go and install some drivers from like WIN98. That worked, but I don't remember how to do it. Do you know what he was talking about and if so, how can I fix this problem? thanks Also, when I click on the safely remove hardware icon, the usb ports don't show anymore.

June 4, 2005 4:53 PM

hi Leo! Please help me... well, i formatted a friends' computer and install Win XP SP2. All the drivers had been installed except one "USB device". Wind XP looks for the drivers to install it but can't install in the end. When he got Win 98 it worked fine but now i couldn't rid this problem. I tried to looking for in all drivers cds that he had there, but they couldn't find the right driver. I'm so desesperated because i promised him to fix this problem and i couldn't solver it yet. Should i format it again and install??? Why windows couldn't find the driver}??? Mine's Win XP and it works fine, i never had this problem.

June 11, 2005 2:16 AM

I've tried running XP on my current computer and had the same problem, it didnt seem to cause any problems with my usb ports but it bothered me that it kept showing up in my device manager. I eventually stopped using XP for the time being simply because of a shortage of disk space, but I'm also currious about what can be done to fix that problem.. because I'm sure I'll once again try XP in the future and I'd like to have a reference to look at if/when this problem shows up again. thanks in advance to anybody that might know how to help with this problem.

Also to those who have asked where to plug (whatever device you're currently working with) in. with computers it tends to be if it fits that's where it goes, if it doesnt fit, dont put it there, lately (past 5-6ish years) they've started colour coding things like mouse/keyboard 'ports' as well as audio in/out. but it still stands if it fits you're good, if not check to see if it's upside down, or try another spot. sorry if I've gone into a bit of a ramble but I'm a little sleep deprived.. and trying to make sure I make the point clearly.

Leo: I hope you dont mind me running around being like a 'vigilante' question answerer, I just noticed a large number questions that go unanswered because presumably you either dont have the time to go over it "yet again" or you simply dont have an answer that you feel will solve the individuals problem. You have mentioned in a couple places that you recieve a large number of questions some of which you've already covered somwhere else, if you'd like me to I could help out with those, I'm not sure how many people there are working with you (or under 'your' alias) but I'm willing to lend a hand and I have enough know how to think I'm good at it.

June 20, 2005 2:04 AM

i just bought a tangent jukeboxmp3 player(256mb),my computer is windox xp (dell)and my media player is 10.0, but when i connected my mp3 tp my pc the media player can't detect any connection,i went to the set up (F2) and i found out under hard drive sequence the usb device(not installed)....could this be the problem because i have tested the mps player on other computers and it worked.......please reply

June 21, 2005 6:10 AM

hello leo

i have a sandisk 512 cruzer micro usb flash drive, i'm trying to install the driver i downloaded form sandisk for my old windows 98 laptop and suprisingly to my knoledge the driver cannot be properly installed and therefore i cannot use my flash drive

please help

July 3, 2005 10:25 AM

1- does a external hard drive run as fast as a internal??
2- I have a pent 4 gateway does it have a usb
connection if I were to buy a external hard drive?
3- Is it difficult to install an internal hard drive?

July 4, 2005 1:08 PM

1: typically, no, but if you;re running USB 2, or Firewire, they can be pretty darned fast
2: no idea. it depends on the specific model of gateway
3: hard to answer, because it depends on your own comfort level. If unlabeled cables and wires and BIOS settings don't scare you, then it's not hard. Otherwise if none of that make sense, then I'd find a technician to do it for you. It's not hard for them :-).

July 15, 2005 7:57 AM

i have this one particular flash drive that i use to use often on my computer up until recently when i reformatted my computer. the first time i used it after i reformatted it was working fine and then on the second time i used it, the icon showing that i have something in my usb does not show up anymore and the drive doesnt show in "my computer". it seems that it does that only to my computer and its the only application that has that problem. no other usb devices that i have, have that problem

July 19, 2005 4:52 PM

Whats the risk of unplugging usb devices such as a digital camera and a flash memory drive without clicking on the "safely remove hardware" option? I find it really annoying that as much as usb is practical it isnt "recommended" to unplug it without doing anything just as you plugged it in.

So whats the risk? Is it that bad? Is there anything else i can do? should i really always click on "safely remove hardware"?

Any comments would be really appreciated. thanks.

July 19, 2005 4:57 PM

You really should click on "safely remove".

The problem that avoids is buffering ... the operating system may, or may not, have finished writing to the device, when you decide to pull it out. Now, 99 times out of 100, it's probably just fine. But that one time could result in a corrupt memory card. You can reformat it, of course, buy you'll have lost the data thereon.

August 9, 2005 7:30 AM

I bought a new Gateway Notebook about a month ago. None of the USB ports work, despite numerous patches and restores. I successfully synced twice, after that no device could be detected by any of the 4 USB ports. I can't figure out if it's a hardware problem or a software problem. Any ideas?

August 12, 2005 7:20 PM

Certainly sounds like hardware to me. Since you're still under warrenty, I'd get it back to Gateway and have them fix it.

August 21, 2005 8:54 AM

Im stuck!
I have got a MP3 player that works, but it doesnt pick up on my windows XP!
I just formatted it (My pc) and now it wont pick it up, do u have any idea's?
Thanks, Matt

August 21, 2005 9:06 AM

You didn't indicate whether you're getting any error messages.

I'd make sure that Windows was completely up to date, including SP2 (which included some USB fixes, I believe). I'd also check to see if your MP3 player came with a CD that perhaps needed to be installed first.

September 29, 2005 11:28 AM

Here's my problem...

I have many USB devices and they all work but getting them to work is where i'm having trouble.

I have a Dell GX 280, Win XP SP1 fully updated (pre SP2 though).

If i plug in a USB device windows does not try and auto-detect/auto-install the hardware. If I go into my hardware manager and manually install the drivers it will work no problem. Now if i remove the USB device and plug it into a different port i have to go through this procedure again.

Like i said earlier, I have many USB devices so this is quite a pain when i have to switch them around. I havae no idea why I have to manually install these devices when they auto install on any other computer i've tried them in. I cannot find any information on the required service to enable/disable this feature, etc...

any help is appreciated. thanks.

December 2, 2005 7:23 PM

can win98 auto install new usb device detected driver itself like XP?
is there any software/upgrade for it?

Mike Heff
December 3, 2005 7:13 PM

I have a Belkin USB to DB9 cable that is detected by my Windows XP (Sony VAOI PCG-K35)computer. The device shows up under my device manager as "Other Devices." I think it should be under the USB COntroller Hardware. When I go under properties, I see the device type as "unknown", the manufacturer as unknown, and the location is "Location zero(Belkin components)" I also get the "The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver." error. When I try to reinstall from the software, the wizard cannot find the necessary software.

Under my first USB root hub, the Unknown USB device is present, with a 100mA power requirement (well under the 500mA availability). What can I do to install a driver for the plug and play device that is undetectable on the web or on the computer?


December 15, 2005 8:25 PM

Wibowo: it depends on the device. Win98's USB support is not as good as Windows XP, in general.

December 15, 2005 8:31 PM

Mike: it certainly sounds like you need to locate drivers and possibly install them manually. That's what I would expect for a USB to DB9 device. Check the belkin site, or any software that came with the device.

Ryan Phillips
December 29, 2005 10:48 PM

I got an mp3 player and for the last 4 ours i've been trying to get the thing to work but it wont. It just keeps acting like it dosnt detect the USB. How do I get it to work.?

January 3, 2006 5:41 PM


I have a 1-GB Tiny Disk USB 2.0 flash drive and a 60-GB Hitachi Travelstar portable hard disk, both working fine in my laptop (WinXP Home SP2). I plugged them to another PC (WinXP Pro), which showed the message "Found new device", then "There was an error installing the device" and it did not recognise either and reported "Device unknown" in the Device Manager.

The problem is that after that incident I get the same message when I plug any of these 2 devices to my own laptop as well, either directly to a USB 2.0 port, or through a self-powered USB hub. No matter what I tried (uninstalling - reinstalling, plugging in different USB ports, system restore...), both devices do not respond and I constantly get the message "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it". Need to mention that the printer, which is connected to the USB hub, is working properly.

I would most certainly appreciate any kind of suggestion and help.

Best regards


March 15, 2006 5:06 PM

i bought a digital camera so i took some pics and after taking em i tried to pass em to my computer (windows 98) but it doesnt wanna show em. it asks me to put a version 2 windows 98 disc which i dont have. cause i dont have it i cant do nothing
do i need the disc or i can install it with out it??
please help me out

April 15, 2006 9:34 AM

I transferred files from my old computer to my new one using a usb memory stick (storage device). I think I made the mistake of not "safely" removing it from my every time I start up, I get that little tray icon saying something about safely removing hardware, even tho there is no hardware to remove. Is there a way I can stop this from popping up every time I restart? (I don't get online much, so a personal reply would be great, if possible!)

[Email Address Removed]

April 15, 2006 10:39 AM

P.S. I tried inserting the usb device again, and "safely" removing it, but every time I restart, I get the little tray icon about safely removing hardware. I just want to get that little icon to stop. LOL

May 15, 2006 12:23 AM

Susan to get the USB device to detect again unistall the device drivers and reinstall them that should fix the problem.

May 23, 2006 1:34 PM

i got a new mp3 player for my christmas and it hasnt worked since!. the problem is that i have installed all the drivers, tried to uninstall then reinstall them and windows still doesnt show my mp3 player in my computer. it displays it in device manager but it says its working fine. HELP!!!

June 2, 2006 11:12 PM

hi i have a problemwith my new mp3 player. i followed all the instruction on how to instal and which i did. i then sloted my mo3 player flash memory in and windows is not dectcting my device. i have checked on 'my computer' and still no detction. is it a problem with my computer or with the mp3 player. pls help

June 4, 2006 7:21 PM

Every time I try to install a new Maxtor IDE disk, I go through this, but I can't remember what I did.
This time, it's n a USB box. Though the Device Manager says "This device is working properly," My Computer doesn't see it. I have installed with the CD and without; I have uninstalled it; I have plugged it in and unplugged it, both with "permission" and without, and I have tried to roll back the driver (though there is no old driver). As I say, the Device Manager sees the disk, and says it's working properly. Other disk drives (drives that already have info on them) work in the USB tray that I'm using. It's just that I can't use the new disk drive. Yes, it is jumpered correctly, too. The correct lights light, and the disk spins. This is the same problem I always have when I get a new disk. AAaakk!

June 13, 2006 12:17 AM

I have a problem with my flash memory.. I was using this memory from last 3 months in my pc and now it is not detecting.. but other usb like camera and all working properly and this same memory i can use it in other pc's.. I tried all the usb ports.. can u kindly give me a solution for this..


June 15, 2006 1:38 PM

Thanks for the solution. I'm now going to show my lack of computer savvy. How do I go about uninstalling/re-installing a device driver? If you like, you can reach me at my e-mail which is listed above. (Or is there a website that explains this?)

June 15, 2006 9:12 PM

This might be a *little* technical, but it's a start:

August 8, 2006 8:44 AM

My usb ports do not recconise any of my plug ins, ie. ipod, mp3 player and camera. all the hardware in device manager says everything works properly. i have windows xp. and this is a really big problem for me i mean really big, how can i fix this. please help me

August 14, 2006 8:29 AM

I have a usb flash disk which supports usb 1.1 and 2.0. I have tried to install it on my windows xp computer but it does not seem to work. What can i do?


August 15, 2006 4:15 AM

the problem with my flash disk is that whenever i plug it in, the computer does not know about any hardware changes and not even the flash drive is displayed in my computer...

August 17, 2006 1:24 PM

My USB Ports are not recognising anything I plug in all of a sudden, I have gone into the device manager and uninstalled them all the ran scan for hardware changes, it detects the usb ports and tells me there are no problems with them yet it still wont find anything, I have tried the troubleshooter in the help centre but that was not a help either. What does this mean or what can I do? Please help me..........

September 4, 2006 5:27 AM

I am currently running USB 1.0 on my old desktop. Can i install an additional PCI USB 2.0 host controller so that I could run my WLAN USB adapter (USB 2.0)?


Leo Notenboom
September 4, 2006 8:47 AM

Yes, you should be able to.

October 10, 2006 4:07 PM

Well Mr Leo I think your are doing a great job here but there same to be a million dollar question that you are not answering. What is the solution to this usb drives not appering in my computer although they appear in the disk management console. This problem have been repeated by many people but you,ve not answered any of them. If this problem is out of context here please at least say so. Thanks

November 6, 2006 5:47 AM

I plug in my new flash drive and nothing happens.
I have a 1-year old computer with XP. The flash drive is a Kaser 4GB. Model Yo!Fun060. What can I do?

Eddie K
November 11, 2006 2:51 AM

Im getting a problem when i try to plug a 4 port usb hub into my laptop. It gives me the device not recognized' by windows. I know it works coz i have used it on another laptop.
I decided i would then plug it thro a targus 4 port and link it thro that and then it works. But when plugged directly in, it doesnt know what it is.
Can you help?

Papa E
November 13, 2006 6:32 PM

I have a yo!Fun-060 1.5GB and it just stopped working with XP. Help! The information on the drive is critical!

Jeff P
December 6, 2006 7:44 PM

I have a Windows 98 and it doesnt read my new flash drive how do i install it so that I can save my school stuff on it?

Randy O.
December 8, 2006 7:03 PM

Your comment {"Installation instructions usually boil down to: "plug it in".} is not always correct and almost inaccurate!
Let me explain: Certain hardware, require that the USB unit be not plugged-in or powered up, untill the drivers are manually installed via provided software (CD/DVD).
The simple and more accurate answer should have been "RTFM".
Certain USB hardware require that the installation software for the USB device be installed FIRST; prior to the connection/power up of the USB device.

Your method (as with other devices than just USB) will get drivers installed by WinOS but these MicroSoft provided drivers are usually a subset of the driver complement included with the device. Some vendors provide additional features that MicroSoft drivers will not (and cannot) include. Thus, the unknowing user will not be able to get the full benefit of the device as intended by the manufacturer.

Additionally, there used to be another problem with simply "Plug it in" advice and this may still be correct today.
Once any USB device drivers are installed in a system, they are very difficult to uninstall, as all USB devices that have been plugged in (even if only once) are registered in the Window Registry permanently and are not normally removed with the idea that the user may plug them in again at a later date.
You can consider most USB drivers that are installed in a system as being "sticky" and uninstalling them will require some hard Regisry editing.

Please retract your original suggestion!

December 16, 2006 9:16 PM

For the past while some of my usb ports haven't been working..... I can use my mouse and my printer, but if I use anything else, like an mp3 player or a digital camera they won't work, they appear in the taskbar and I can Safely Remove Hardware, and it acknowledges what the thing is (ipod, my camera type, etc) but if I click My Computer nothing shows up.

So I downloaded a usb analyzer, and it's basically being interrupted by something. Virus? Help please, thanks.

December 28, 2006 7:31 PM

Any usb device will not work "be recognized" in computer unless the printer is unplugged. I have windows xp on Gateway computer. Please help-thanks

January 11, 2007 12:34 AM

I have a dell latitude, probably with a usb 1.1 port and a external hub. Santa gave me a freecom usb flash stick, plug and play for usb 2.0 or 1.1. No software needed, none added. Windows however does ask for software, can't find it and the stick won't work. My harddisk is full so help needed....!

Dan Walch
January 22, 2007 6:36 PM

Try this one Leo, I have windows me and cannot install the USB flash drive. Is it impossible or what?

Louis Benn
February 26, 2007 3:38 AM

@ Yuneit:

Very often, devices that are more complex than a memory stick or mouse require an interface to be installed, such as iTunes for the iPod. They also may require additional drivers. Check the manual for how to install them :)


March 11, 2007 11:15 PM

I have a Windows 98 and it doesnt read my new flash drive how do i install it,i need steps to install it please?

Leo Notenboom
March 12, 2007 3:42 PM

Hash: SHA1

For Win98 you'll probably need drivers from the manufacturer. Windows
98 does not have USB flash drive support built in.

Version: GnuPG v1.4.6 (MingW32)


Ethan Harrell
April 16, 2007 2:27 PM

Hi I have Windows 98, a hand-me-down from my dad and it wont read my flash drive how do I install one?

Louise Costello
October 10, 2007 1:29 PM

I bought a 128mb flash drive and connected it and Installation wizard came on and said installation was complete- but nothing shows up on my computer that I can find. I've tried unplugging the printer and restarting the computer to no avail. Trying deperately to save some family photos on a computer that has run out of memory. I thought it would show up and I could just drag things or tried doing a "save as" and nothing seems to indicate a flash drive as a choice. HELP! I am sorry to be so stupid!

January 5, 2008 11:04 PM

also with this article it is almost incorect because on some computer you may have to manually install the hardware with neither a CD/DVD but actually you will manually have to select the C:/WINDOWS.inf file.

January 7, 2008 6:57 AM

hi leo..i bought a flashdrive and i plugged it into my acer pc and it found new hardware ok.but when i go into my computor it isnt there..i rang the people where i bought the device and they stated that i should have clicked on the icon when it showed and do i now go about doing this..the only icon i can find is the one that tells me it`s safe to unplug..thank`s .phil..

Brenda Hall
January 29, 2008 12:10 PM

Bought an Augen mp3 player. I have windows XP. Tried to install so I could download music and got this message:Cannot install this hardware. There was a problem installing this hardware. What can I do now? I installed it on my laptop and it worked beautifully.

Melissa V.
February 18, 2008 9:49 PM

Hi I just got my second computer and I need help installing the USB adapter. We have DSL on our other computer and we are trying to get internet on the other one. We bought a wireles router and we dont know how to get the internet. I would love some help ThankYou.

Sharon Skidelsky
July 11, 2008 4:57 AM

I am reallly a novice. Where exactly is the USB port or wherever you have to plug in the flash drive.


July 11, 2008 12:28 PM

Hash: SHA1

Unfortunately that differs from machine to machine. Front,
back or side. Back is perhaps the most common.


Version: GnuPG v1.4.7 (MingW32)


July 30, 2008 9:41 AM

i also have a problem, see i have windows 98 se n media monkey n my ipod classic only shows up as removable disk E: n i try to format it but it cant run scandisk afterwards cuz it says it is not formatted, has no disk, or a disk utility has locked it n that i need to wait for the utility...any help?

September 11, 2008 2:49 PM

Hi Leo,

Something strange just happened. I have a Kingston USB flash drive 1GB which I hae had for 6 months. I have used it to share files between my two home computers and my workstation in the office. This morning I transfered files to the stickand took it to work, then I did the same before I came back home. Only now when I plug the stick into my usb ports, I get a balloon from the taskbar saying "USB device not recognised". I thought something had gone wrong with the stick, so I tried it on my laptop and in seconds I could get to the files I saved at work. It works fine on one computer but not on the other - both are running Windows XP Pro SP2. I have performed no updates on the machine where it does not work. Any Ideas ???

October 8, 2008 12:40 PM

i would a port fot my computer

John Carr
October 27, 2008 11:45 AM

I can not put a flash drive into my lap top 98.It ask for a [edited] cd.

Sarah Ekern
December 5, 2008 12:17 PM

I plugged in my new USB flash drive and it asked for an installation cd. It didn't come with one so I cancelled out of it. Now, when I plug it in, nothing happens; it doesn't seem to recognize it at all. Have I ruined it completely?

December 21, 2008 3:07 PM

I bought a Olympus digital camera and now want to download pictures to my computer, the camera has a card I put in. I plug in the usb cable then to the camera and nothing, the computer doesn't recognize to start download process

michelle wimbish
December 27, 2008 11:31 AM

hello my son just got a new mp3 player for xmas and we have trieg everything but it keeps saying cannot find driver device.We have downloaded the newest win media player9 and still nothing it works cause we dragged a song in it and you can hear it play, but we dont know how to get it from the media player to the mp3 player please help.We are running win98se on mozilla firefox or internet explorer6 we have tried going through both browsers but it still says the samething cannot detect driver.

Unfortunately that's not a lot to go on. For what it's worth, this isn't about browsers or what version of Windows Media Player, this is likely about device drivers, which are low level pieces of software you never really "see" but allow the computer to interface to different devices. In your case I would visit the support website of the manufacturer of whatever MP3 player you purchased and see if they provided updated device drivers for their device.
- Leo

michelle wimbish
December 27, 2008 11:36 AM

Also i can never get all the way through to download java, it always says must manually install.When i try to get like bingo games online it says i need java plugins but it wont let download them or it will start and then says java installer failed install manually.HHHHHHHHEEEEEEEEELLLLLLLLLLLLLLLPPPPPPPPP!

January 24, 2009 2:37 PM

Please help me connect my ipod. It worked on my dad's laptop.I just downloaded a new song and it didn't come up on Windows media player and I won't be able to put that song on my ipod because my ipods' information won't show up.

February 17, 2009 2:11 PM

I am trying to install a webcam, but windows didnt have the drivers needed (as per usual) and when i closed it, i forgot that the "dont ask about this device" box was checked.... now when i plug my webcam in, windows just ignores its there... where could i find out how to enable the driver wizard for this device again? Thanks in advance

March 7, 2009 8:27 PM

I plugged in my new digital camera to transfer pictures and it asked for an installation cd. I had already installed it so i cancelled. Now, when I plug it in, nothing happens and the computer doesn't seem to recognize it at all. How can i fix this?

May 26, 2009 11:29 PM

Salutations Leo
I'm having problems with my samsung s85 digital camera. I bought the camera from Target around a year ago and installed the driver on my computer and it worked perfectly. However, I lost it and, having given up hope of its return, uninstalled the driver and Samsung Master program. When I recently found it again, I attempted to redownload the driver from the samsung website, but now my computer doesn't even give the slightest notification when I plug it in the USB port. Is there anyway to fix this?

July 30, 2009 12:03 PM

hi ive just brought a samsung tocco lite it comes with a usb lead and a cd when i plugged the lead in it asked for a cd so i put it in but then it says nps is installed so it fails .what should i do?

October 3, 2009 10:19 AM

I pluged in my new cheat code system to my laptop(2009) and nothing happens i want to install it.

October 9, 2009 7:17 AM

How do i download music,pictures and video with my USB device onto my phone

November 17, 2009 8:31 AM

Hi, i have just recently bought a samsung tocco lite mobile phone and it comes with USB cable and a CD which says PC Studio on it. I want to transfer some songs from my Hi-Grade Windows Vista computer to my phone. A message comes up saying found new hardware then it asks to put a cd in which i do, it then says windows was unable to install your mobile USB modem 1.0 and could not find driver software for my device. Could u tell how i can sort this please? Thanks

December 1, 2009 7:37 PM

hello i need help we bought a new netbook she has a flash drive when we plug it in. a window pops up saying removable disk. it has one file in it when we click on it to open it says {the drive or network connection that the shortcut [program} refers tois unavailable. make shure that the disk is properly inserted or the network or resouresis aviable and then try agian} what ever we do it dosent change what do we do to get it to work... thanks

February 8, 2010 10:35 AM

my webcam cd misplace please help me webcam model no RB_092 and webcam peper on this web site rainbowsnk [broken link removed] but this web on nothing my driver so please help me sorry my english weekly

July 11, 2010 10:01 PM

my laptop cannot recognized any thumb drive devices..

August 12, 2010 9:50 AM

hi i have a old system that a friend updated from win 98 to win xp i am trying to run my internet usb dongle on it but it installs fine but wont open to the internet keeps saying check your settings,i know nothing about computers and dont know what to do plz can you help im at my witts end !!

October 24, 2010 7:45 AM

bonjour..:) please my problem is in my webcam i have lost my cd and all i know about this cam thats it from a mark of BEST i don't have any serial num. ar any thing like that can you help on this? or do have any solution plz??

December 30, 2010 8:38 AM

I just recieved a used usb with no instrucions. What do I need to do to 1. open the usb initinally.2View material on the usb. 3Transer new material to my usb.4 Delete unwanted material.

A USB what? I'll have to assume a USB disk of some sort. As the article says, plug it in. Open up Windows Explorer and you should see an additional drive letter - you can view its contents, copy files of or delete files just like any other disk.

Nicole xx
March 22, 2011 6:20 AM

Hello i got a webcam for my netbook but it says that i need to put in the installation disk to install it but on my netbook there is no disk drive so i cannot put in the installation disk is there anyway that i can install my webcam without using the installation disk? hope you get back to me please

You might see if the webcan manufacturer has the drivers available as a download. I actually also recommend getting a USN external CD or DVD drive for these kinds of cases - some will just need a disk.

April 2, 2011 4:39 AM

what can i do when my device is not installed

November 2, 2011 3:28 PM

I have just bought a USB flash drive from ebay. When I got it, there was no instructions or anything with it. I plugged it in and my computer told me it was installing, that was about 3 hours ago. It won't do anything and If I go to start>computer it isn't shown.

November 9, 2011 1:10 AM

good day mr. leo my usb a transcend 4gb one, can't read , at first it's turn in blue like other usb when you plug them then later , it wil stop and can't read i hope you can help me in my problem thank you very much .

Mark J
November 9, 2011 9:01 AM

Often a USB thumb drives simply wear out. First, I'd try another USB drive in my computer, or I'd plug the USB drive I was having trouble with into a friend's computer. If that other drive works in my computer or, if the USB stick in question doesn't work in my friend's computer, then I'd assume the stick was defective. Otherwise, I'd assume the problem would be with the computer, and that could have a number of causes.

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