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When changing email providers, email stored on their servers can be difficult to move. We'll look at some of the options.

For years, my wife & I have used an email service with an annual fee. It has always met our needs, but there is probably no good reason to continue paying fees for what is available free elsewhere. However, even after pruning, we have hundreds of old emails stored on servers at our current service. Is there any way we can transfer the old emails to a new email provider in bulk? We would probably transfer to gmail or yahoo.

Maybe.

This outlines one of the drawbacks of working with an web-based email service.

I'll describe why, and what I recommend you do instead.

The fundamental problem is this: you have hundreds or in some cases thousands of emails sitting in you folders on a web-based service like Hotmail, Gmail or any of several others - either free and paid. When it comes time to change to a different service, there really is no consistent way to bulk move those messages.

"... there really is no consistent way to bulk move those messages."

You could forward them all, one by one, sending them from your old account to your new account's email address. Not only is this a lot of time and work, but it also alters the emails slightly, adding a "Forwarded", header for example.

If the old service supports "pop3" access, and the new service supports remote account retrieval via "pop3", you can at least move the contents of the inbox this way. For example, Hotmail added the ability to access your inbox via POP3. While that's typically intended for downloading to a desktop email program, it can be used to copy mail as well. GMail has a "Check mail using POP3: (Get your mail from other accounts in Gmail using POP3.)" as an option. Simply configure that to access your Hotmail account, and in theory the contents of your Hotmail inbox should show up in GMail.

Using Hotmail and GMail is just an example; any two services would do, as long as they both support the appropriate part of the POP3 protocol.

The other approach, and the one that I actually prefer, is not to use webmail unless I'm actually traveling and away from my computer. I prefer a desktop email program like Outlook or Thunderbird or any of dozens of others. This way not only do you continue to use the same email program constantly, but all of your email, regardless of where it comes from, is stored on your machine and is under your control. Naturally, you need to make sure you're backing up, but when time comes to change email providers, there's nothing to move. It's all in the same place. A few account configuration additions or changes, and your email continues to arrive at, and be stored on, your PC.

If your old web based service provides POP3 access, you can actually download your inbox into a desktop program at any time. (It's actually my recommended approach to backing up webmail, if even if you rely on that for your primary access.) Then, just make sure that your new service also provides POP3 and SMTP access (you mentioned GMail, which does), and use that to access the service.

Big Fat Caveat!

Sadly, nowhere above did I mention folders or contacts.

Unfortunately, I'm not aware of any way to move or preserve folders of emails across services, or even downloading them into email clients. Similarly, contacts are another point of pain, as there's no standard way across all these services to share or migrate your address book or contact list.

Again, this is another reason I prefer my desktop email program.

Article C3813 - July 18, 2009

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
13 Comments

I use Eudora and download messages from Comcast and gmail. I get all the messages from gmail from all the folders as well as the inbox. I have the 'leave mail on server' option checked so that I am able to download to more than one PC, laptop, etc.

Posted by: George Jensen at July 22, 2009 11:26 AM

Solution to moving all old mail to Gmail:

Install email client.
Download all old email via POP3 or IMAP.
Configure Gmail account with mail client. [IMAP]
Create new folder in Gmail named Old Mails.
Copy old downloaded emails to Old Mails.
Synch ..
.
Voila - your old email is on Gmail servers ..
you may not kiss me for helping out ..
.
I used this method with the Windows Live Mail client. Worked like a charm

Posted by: A G at July 22, 2009 3:38 PM

Thunderbird - everything is stored locally.

Posted by: Carl R. Goodwin at July 22, 2009 9:28 PM

I totally Agree with the method describe by 'Amin Shah Gilani'. Most of time I do the same for changing provider of email service. And yes Thunderbird is my choice to do it.

Ahamed Bauani
Bauani's Tech Blog

Posted by: Ahamed Bauani at July 23, 2009 9:38 AM

Hello ,
I am one of the development team member. I would suggest a very simple solution(tool) to transfer(Copy/Move) a mail (or more than a mail/specified mail) from one Gmail account to another Gmail account/ Imap account. The Tool is Beyond Inbox http://www.beyondinbox.com/documentation/mail-backup--how-to-copy-move-emails-in-imap-account.html

Using Beyond Inbox, you can backup, restore, archive, transfer (Copy/Move) or organize email from any IMAP enabled email account.

backup .

You can use this tool on Windows, Linux as well as Mac OSX. Click here to download http://www.beyondinbox.com/beyondinbox-download.html

Posted by: Vijay Thakur (develpment team member) at February 7, 2011 2:01 AM
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