Helping people with computers... one answer at a time.

There are a couple approaches to take to repair Outlook Express.

I have been reading all the problems with OE not responding. I thought I would try to repair OE in Add/Remove Programs, but it doesn't show up! I have Windows XP with SP2. I am using Outlook successfully, but OE will not open...just hangs, and I am not game to change registry entries. How can I get these programs that are missing to show up in Add/Remove?

It is confusing. Windows gives you this nice facility for adding and removing software in Control Panel, and then neither Internet Explorer nor Outlook Express show up in it.

Fortunately, there is another approach.

First, be aware that Outlook Express is part of Internet Explorer. You might not think of it that way, but that's how it's packaged and delivered.

And both are considered part of the operating system.

That means you can run the System File Checker to repair either Outlook Express and Internet Explorer.

The other alternative is simply to reinstall Internet Explorer, and with it Outlook Express, by downloading the latest version.

Article C2266 - January 22, 2005

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
60 Comments

hiiiiiiiiii i m karan from india i have outlook express in a machine
it has inbox data n size of inbox data is 191mb but data is not show when i open the inbox.
and same it is problem with the senbox data. the size of sendbox data is 14.4 mb. but draft n delete data as it is show.
so pls give me solution.

Thank's
Karan

Posted by: karan Rathod at July 24, 2010 3:56 AM

Hi
Every time i send a message it sends from 30 to 100 times regardless whether i send to 1 or more recipients. Frustrating.
Thanks.

Posted by: Garry at August 17, 2010 1:56 AM

The password is not remembered when I log into OE 6 so everytime I start OE I have to type in password (option for remembering the password (tick) is not allowed). How can I activate this option (allow to mark the tick).

Posted by: Marko at October 14, 2010 2:45 AM

My OE can receive e mails ok but it will not send e mails. I get an error message 421 saying that the server cannot accept the e mail from my computer. If I access my e mails via my my internet provider (virigin media) web page I can both send and receive e mails ok. Virgin media have checked my OE settings and confirmed they are ok so it is their view that something is worng with my OE

Posted by: John Richards at March 12, 2011 3:36 AM

Just created new identity, the existing identify could be corrupted and the registry is already messed up, i encounter this kind of problem before and the only solution that i found is to create new identity and re-create my email, but first of all, you should backup your email data first :) Hopin this one help you guys :)

Posted by: Manolo Naagas Jr at April 26, 2011 4:37 PM
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