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A media player, such as Windows Media Player, is probably playing in the background. The trick is switching over to that program and shutting it down.

How do you stop a wave attachment from auto-playing in Hotmail? It keeps playing after the email has been deleted?

In this excerpt from Answercast #50, I look at ways to stop annoying music playing out of an email. It might be in another media program.

Email auto-play

So, if it's auto-playing; if it's truly auto-playing... then I actually don't know of a solution.

  • Delete the email;

  • Go out and empty your deleted mail folder;

  • But my guess is it may not work.

It's one of the reasons that I really, really, really dislike auto-play audio.

Audio attachment

But one thing you said in this question makes me question whether or not this is truly auto-play.

If you've got an attachment, in other words: if this .wav file actually appears as an attachment in Hotmail... it didn't auto-play. You had to click on the attachment to get it to play.

The reason I'm suspecting that's the case is because then deleting the email would actually have no effect. The audio would continue to play.

What happens when you click on the attachment to open it... to play the file is:

  • Your computer actually fires up another program (probably Windows Media Player, maybe some other kind of media player);

  • That then loads up the file and begins to play it.

  • That program, the media player, is separate from your browser; it's separate from your Hotmail.

So whatever happens in Hotmail, or in your browser, doesn't effect what happens in the media player.

Locate the media player

What you need to do then is:

  • Go over to the media player program that has fired up and is playing this program;

  • And hit the Stop button there;

  • Or close that program.

Alt-tab is usually the quickest way to find out what other programs are running in a situation like this.

I think you'll find that, in addition to your browser, there probably is something like Windows Media Player playing. Switch to it; close it and that should stop the music from playing.

Article C5782 - September 6, 2012 « »

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

1 Comment
September 10, 2012 7:28 AM

When all else fails, reboot.

If it's still playing, look for malware.

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